Job description About the Role We are seeking a skilled and motivated Software Developer to join our growing team. This role is ideal for someone with strong hands-on experience in Java, JavaScript, Python, and PostgreSQL, along with a keen understanding of CI/CD practices, automation, and AI-assisted development tools. Youll be building scalable backend and web solutions, optimizing database performance, and automating workflows using tools like n8n and GitHub Copilot. What Youll Be Doing Design, build, and maintain RESTful APIs and microservices using Java (Spring Boot), JavaScript (Node.js, React), and Python. Develop scalable and maintainable web and backend systems with performance and security in mind. Design efficient PostgreSQL schemas, indexes, and queries for high-performance data operations. Implement and manage CI/CD pipelines using GitHub Actions, GitLab CI, or Jenkins. Use n8n to automate workflows, internal tools, system integrations, and data synchronization. Leverage AI tools like GitHub Copilot, ChatGPT to accelerate development, improve documentation, and streamline testing. Ensure secure application development using OAuth2, JWT, and best practices for API design. Collaborate with cross-functional teams including Product Managers, UX Designers, and DevOps Engineers. Participate in the entire SDLC: requirement gathering, design, coding, testing, deployment, and maintenance. Troubleshoot, debug, and optimize across frontend and backend environments. Required Skills and Experience Bachelor's degree or equivalent experience in Computer Science or related field Proficiency in Java (preferably with Spring Boot or similar frameworks). Strong hands-on experience in JavaScript (Node.js, React.js, Angular). Solid knowledge of Python for backend scripting or automation. Deep understanding of PostgreSQL (schema design, optimization, indexing). Experience building and maintaining CI/CD pipelines. Familiarity with Docker; Kubernetes knowledge is a plus. Experience with Git and Agile/Scrum development methodologies. Understanding of REST APIs, secure coding practices, and API authentication (OAuth2, JWT). Bonus Points For Experience with cloud platforms (AWS, Azure, GCP). Knowledge of Infrastructure as Code (IaC) tools like Terraform. Exposure to message brokers such as Kafka or RabbitMQ. Hands-on use of AI-assisted development tools like GitHub Copilot or GPT. Workflow automation experience with n8n or similar tools. Soft Skills We Value Strong analytical and problem-solving skills. Excellent communication and collaboration abilities. Proactive mindset with a passion for learning, automation, and continuous improvement. Role: Software Developer in Test (SDET) Industry Type: Courier / Logistics Department: Engineering - Software & QA Employment Type: Full Time, Permanent Role Category: Quality Assurance and Testing Education UG: Any Graduate PG: Any Postgraduate Doctorate: Doctorate Not Required Key Skills Skills highlighted with ‘‘ are preferred keyskills Python AzureCI/CD pipelinesGCPPostgreSQLAWSGitHub CopilotREST APIsmicroservices
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Job description Job Title: Senior Quality Analyst Location: Noida, Uttar Pradesh Company: WebBee Global About WebBee Global: WebBee Global is a leading provider of e-commerce integration and automation solutions. We work with businesses worldwide to streamline operations through platforms like Shopify, Amazon, NetSuite, and more. Join our fast-growing team and be part of driving digital transformation for global clients. Job Summary: We are seeking a meticulous and experienced Senior Quality Analyst to ensure the delivery of high-quality SaaS products. This role requires hands-on experience in software testing, deep understanding of QA methodologies, and the ability to work cross-functionally with product, development, and support teams. As a Senior QA, you will lead test planning, execution, automation (where applicable), and mentor junior QA members. You will be key to maintaining product reliability and performance as we scale. Key Responsibilities: • Design, develop, and execute manual and automated test cases for SaaS applications. • Collaborate with product managers, developers, and support teams to understand product requirements and ensure complete test coverage. • Develop and maintain test plans, test cases, and QA documentation. Identify, track, and manage bugs using tools like JIRA or similar platforms. • Perform functional, regression, integration, performance, and security testing. • Ensure products meet usability, reliability, and performance benchmarks. • Lead release readiness by validating build quality in staging and production environments. • Continuously improve testing processes and identify areas for automation. • Mentor junior QA team members and conduct peer reviews of test cases and bugs. . Required Skills: Minimum 4 years of QA experience, preferably in SaaS or cloud-based product environments. Strong understanding of QA methodologies, test lifecycle, and best practices. Hands-on experience with API testing, Postman, Selenium, or similar tools. Experience with bug tracking and test management tools (e.g., JIRA, TestRail). Basic knowledge of SQL and ability to query databases for validation. Exposure to CI/CD pipelines, version control (e.g., Git), and Agile processes. Excellent problem-solving skills and attention to detail. Strong verbal and written communication. read more Key Skills Skills highlighted with ‘‘ are preferred keyskills Manual TestingQA Testing Saas ProductsRegression TestingBug TrackingTest PlanSaas ApplicationsJIRATest DesignFunctional TestingAPI TestingIntegration TestingAutomation TestingSeleniumPostmanTest Cases
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Job description About this role Aladdin Data is at the heart of Aladdin and increasingly the ability to consume, store, analyze and gain insight from data has become a key component of our competitive advantage. The DOE team is responsible for the data ecosystem within BlackRock. Our goal is to build and maintain a leading-edge data platform that provides highly available, consistent data of the highest quality for all users of the platform, notably investors, operations teams and data scientists. We focus on evolving our platform to deliver exponential scale to the firm, powering the future growth of Aladdin. Data Pipeline Engineers at BlackRock get to experience working at one of the most recognized financial companies in the world while being part of a software development team responsible for next generation technologies and solutions. Our engineers design and build large scale data storage, computation and distribution systems. They partner with data and analytics experts to deliver high quality analytical and derived data to our consumers. We are looking for data engineers who like to innovate and seek complex problems. We recognize that strength comes from diversity and will embrace your unique skills, curiosity, drive, and passion while giving you the opportunity to grow technically and as an individual. We are committed to open source and we regularly give our work back to the community. Engineers looking to work in the areas of orchestration, data modeling, data pipelines, APIs, storage, distribution, distributed computation, consumption and infrastructure are ideal candidates. Responsibilities Data Pipeline Engineers are expected to be involved from inception of projects, understand requirements, architect, develop, deploy, and maintain data pipelines (ETL / ELT). Typically, they work in a multi-disciplinary squad (we follow Agile!) which involves partnering with program and product managers to expand product offering based on business demands. Design is an iterative process, whether for UX, services or infrastructure. Our goal is to drive up user engagement and adoption of the platform while constantly working towards modernizing and improving platform performance and scalability. Deployment and maintenance require close interaction with various teams. This requires maintaining a positive and collaborative working relationship with teams within DOE as well as with wider Aladdin developer community. Production support for applications is usually required for issues that cannot be resolved by operations team. Creative and inventive problem-solving skills for reduced turnaround times are highly valued. Preparing user documentation to maintain both development and operations continuity is integral to the role. And Ideal candidate would have At least 4+ years experience as a data engineer Experience in SQL, Sybase, Linux is a must Experience coding in two of these languages for server side/data processing is required Java, Python, C++ 2+ years experience using modern data stack (spark, snowflake, Big Query etc.) on cloud platforms (Azure, GCP, AWS) Experience building ETL/ELT pipelines for complex data engineering projects (using Airflow, dbt, Great Expectations would be a plus) Experience with Database Modeling, Normalization techniques Experience with object-oriented design patterns Experience with dev ops tools like Git, Maven, Jenkins, Gitlab CI, Azure DevOps Experience with Agile development concepts and related tools Ability to trouble shoot and fix performance issues across the codebase and database queries Excellent written and verbal communication skills Ability to operate in a fast-paced environment Strong interpersonal skills with a can-do attitude under challenging circumstances BA/BS or equivalent practical experience Skills that would be a plus Perl, ETL tools (Informatica, Talend, dbt etc.) Experience with Snowflake or other Cloud Data warehousing products Exposure with Workflow management tools such as Airflow Exposure to messaging platforms such as Kafka Exposure to NoSQL platforms such as Cassand
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Job description Job Title: Technical Lead - Data Engineering Career Level: E Introduction to role Are you ready to make a significant impact on patient lives through data and technology? Join our Operations IT team, where we partner with various Operations capability areas to redefine our ability to develop life-changing medicines. As part of the Data Analytics and AI (DA&AI) organization, youll deliver innovative solutions that empower our business to perform at its peak. As the Technical Lead, youll drive the successful technical delivery of projects aligned with business goals, using your deep technical expertise across data, cloud engineering, software engineering, AI, and more. Are you prepared to lead and coordinate technical workstreams and collaborate with team members both internally and externally? Accountabilities Collaborate closely with product managers, architects, and delivery managers to provide technical knowledge and support. Lead the technical vision of the product and work with multi-functional teams to define designs that meet objectives. Compile detailed technical designs, refine user stories, and ensure consistency to timelines and resource allocations. Identify technical risks and ensure visibility and progress toward mitigating these risks. Lead and mentor technical teams while fostering a culture of collaboration, innovation, and accountability. Define governance frameworks specific to product development. Deliver components of the Service Acceptance Criteria as part of Service Introduction deliverables. Ensure alignment with regulatory requirements, data security, and industry standards throughout the development lifecycle. Lead DevOps and DataOps teams to ensure delivery to coding standard processes, security, and performance requirements. Ensure data pipelines and solutions adhere to FAIR principles for enhanced data usability and sharing. Essential Skills/Experience Minimum 10+ years of experience in developing and delivering software engineering and data engineering solutions Deep technical expertise in Data Engineering, Software Engineering, Cloud Engineering, and good understanding in AI Engineering Good understanding of DevOps and DataOps ways of working Shown expertise in product development and/or product management Offer technical thought leadership for Data and Analytics and AI products Effective communication, partner management, problem-solving skills, and team collaboration Hands-on experience working in end-to-end product development with an innovation mindset Knowledge of Data Mesh and Data Product concepts Experienced in Agile WoW Collaborative approach to engineering Data Engineering & ETL: Design, implement, and optimize data pipelines using industry-leading ETL tools Cloud & DevOps: Architect and handle scalable, secure cloud environments using AWS Compute Services Scheduling & Orchestration: Lead the orchestration of sophisticated workflows with Apache Airflow DataOps & Automation: Champion the adoption of DataOps principles using tools like DataOps.Live Data Storage & Management: Supervise the design and management of data storage systems including Snowflake Business Intelligence & Reporting: Lead the development of actionable insights using Power BI Full-Stack Software Development: Build and maintain end-to-end software applications using NodeJS for backend development AI & Generative AI Services: Implement and handle AI/ML models using Amazon SageMaker Proficient in multiple coding languages such as Python Knowledge of database technologies both SQL and NoSQL Familiarity with agile methodologies Previous involvement in a large multinational company or pharmaceutical environment Strong leadership and mentoring skills Desirable Skills/Experience Bachelors or masters degree in a relevant field such as Health Sciences, Life Sciences, Data Management, Information Technology or equivalent experience. Experience working in the pharmaceuticals industry Certification in AWS Cloud or any data engineering or software engineering-related certification Awareness of use case specific
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Job description Job Title: IT Business Analyst (Non SAP - Clinical) GCL: D2 Introduction to role Are you ready to inspire change and innovation in the pharmaceutical industry? We are seeking an IT Business Analyst to support our Non SAP workstream, leading us to new horizons. At AstraZeneca, we are on the brink of a monumental transformation with the Axial Programme, a new ERP system powered by S4/Hana. This is your chance to be at the forefront of transformation, shaping global ways of working for the future. Join us in this exciting journey and make a lasting impact! Accountabilities As an IT Business Analyst, you will play a pivotal role in supporting the solution design for a specific business capability within the Clinical Supply processes. You will ensure that the global standard solution is accurately documented and tested, championing the design through governance forums. Collaborating closely with IT BAs, Product Managers, and external partners, you will integrate solutions into AstraZenecas global standard design. Your leadership will guide a team of Business Analysts, ensuring effective solution designs and project documentation. Essential Skills/Experience Understanding of pharmaceutical supply chain processes including warehousing and distribution for clinical purposes Proven track record of delivering complex designs for a large business transformation project Good partner management and communication skills with Business and IT areas with a demonstrated capability to influence key partner groups Good team player able to work across the program team and communicate in business and IT terms Comfortable with ambiguity and possessing an agile and open attitude Demonstrated ability to successfully deliver IT change across multiple locations and/or Business Functions including ability to interpret and communicate technical information into business language. Solid skills in business operations, communications, customer and partner engagement, and internal team member management Challenge the status quo and facilitate different perspectives to drive solutions Able to manage large work efforts and coordinate distributed teams Able to think out of the box, thrive in ambiguous and stressful situations Innovative capabilities, agile attitude requiring critical thinking and foresight Strong organizational design skills and workshop preparation Strong presentation skills and the ability to explain complex concepts to multi-functional audiences Knowledge of standard project tools like JIRA, Smartsheets, Solman and MS Office Adaptable approach balancing technical detail with agility in problem solving Desirable Skills/Experience Certification in specific SAP S/4HANA lines of business or willingness to complete such certification Worked in a hybrid environment with a mix of internal and external resources in multiple geographical locations S/4HANA implementations for complex global organisations from Design to completion of Deployment Knowledge of clinical supply processes Knowledge/experience of SAP Intelligent Clinical Supply Management Capable of working in a direct and matrix organization, driving collaboration across businesses and IT functions Knowledge of the S/4 and wider SAP application roadmap as it is relevant to your line of business and the ability to translate that roadmap into the AZ strategic view Demonstrated knowledge of SAP S/4HANA configuration requirements in the relevant areas/process domain At AstraZeneca, our work directly impacts patients by transforming our ability to develop life-changing medicines. We empower our teams with ground breaking science, digital technology platforms, and data analytics to drive exponential growth. Our dynamic environment encourages innovation, ownership, and collaboration across diverse expertise areas. With investment backing us, we are committed to disrupting the industry and making a meaningful impact on patients lives. Ready to take on this exciting challenge? Apply now to join our team at AstraZeneca! Date Posted 22-May-2025 Closing Date 21-May-2025 Role: Busine
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Job description Some careers shine brighter than others. If you re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Senior Consultant Specialist/ Consultant Specialist/Senior Software engineer/Software engineer (Based on number of years of experience and role) In this role, you will: We are seeking a highly skilled and experienced Senior Data Engineer with expertise in Java, Java 8, Microservices, Springboot 3.0.0, postgres, JPA, UI -React, Typescript, JS, Apache Flink, Apache Beam, MongoDB, and Google Cloud Platform (GCP) services such as Dataflow, Big Query, Pub/Sub, Google Cloud Storage (GCS), and Composer. The ideal candidate should also have hands-on experience with Apache Airflow, Google Kubernetes Engine (GKE), and Python for scripting and automation. You will play a critical role in designing, developing, and maintaining scalable, high-performance data pipelines and cloud-native solutions, with a strong focus on real-time stream processing using Apache Flink Design, develop, and maintain real-time and batch data pipelines using Apache Flink and Apache Beam. Implement stateful stream processing, event-time handling, and windowing with Flink. Optimize Flink jobs for performance, scalability, and fault tolerance. Build scalable, high-performance applications using Java. Write clean, maintainable, and efficient code following best practices. Integrate Flink pipelines with external systems such as Kafka, HDFS, and NoSQL databases. Use Apache Airflow (or Composer on GCP) to orchestrate complex workflows and automate data pipeline execution. Monitor and troubleshoot Airflow DAGs to ensure smooth operations. Leverage GCP services to build and deploy cloud-native solutions: Dataflow: Design and deploy real-time and batch data processing pipelines. BigQuery: Perform data analysis and optimize queries for large datasets. Pub/Sub: Implement messaging and event-driven architectures. GCS: Manage and optimize cloud storage for data pipelines. Composer: Orchestrate workflows using Apache Airflow on GCP. Deploy and manage containerized applications on Google Kubernetes Engine (GKE). Design Kubernetes manifests and Helm charts for deploying scalable and fault-tolerant applications. Design and manage NoSQL databases using MongoDB, including schema design, indexing, and query optimization. Ensure data consistency and performance for high-throughput applications. Use Python for scripting, automation, and building utility tools. Write Python scripts to interact with APIs, process data, and manage workflows. Architect distributed systems with a focus on scalability, reliability, and performance. Design fault-tolerant systems with high availability using best practices. Work closely with cross-functional teams, including data engineers, DevOps engineers, and product managers, to deliver end-to-end solutions. Participate in code reviews, design discussions, and technical decision-making. Monitor production systems using tools like Stackdriver, Prometheus, or Grafana. Optimize resource usage and costs for GCP services and Kubernetes clusters. Requirements To be successful in this role, you should meet the following requirements: Strong proficiency in Java mentioned above with experience in building scalable and high-performance applications. Basic to intermediate knowledge of Python for scripting and automation. Hands-on experience with Apache Flink for real-time stream processing and batch processing. Knowledge of Flink s state manage
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Job description Some careers shine brighter than others. If you re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Senior Software engineer. In this role, you will: Provide production support for GCP based application, using Technologies like BigQuery, DBT, workflows. Establish a digital environment and automate processes to minimize variation and ensure predictable high-quality code and data. Working with Ops, Dev and Test Engineers to ensure operational issues (performance, operator intervention, alerting, design defect related issues, etc.) are identified and addressed at all stages of a product or service release / change. Responsible for automating the continuous integration / continuous delivery pipeline within a DevOps Product/Service team driving a culture of continuous improvement. Also, should be aware of the various code scanning findings and provide meaningful remediation solutions. Should oversee and ensure all the IT General Controls (e.g. SDLC, DEPL, etc) are followed and be able to provide evidence when required by audit reviews from time to time. Flexible to work in shifts and provide on-call support. Requirements To be successful in this role, you should meet the following requirements: Knowledge of BigQuery, Shell scripting, SQL scripts, any batch scheduling Tool such as Control M. Previous Experience of working in any data warehouse\ Regulatory Reporting Project. Risk and Compliance. Knowledge of Production Support processes and procedures (Change, Incident, Problem Service management). Knowledge of patching and vulnerability management practices. Strong understanding of Linux Windows platforms with hands-on experience in solving App/Infra issues Basic understanding of DevOps operating model and tools such as Jenkins/Ansible/Github. Understanding of production monitoring tool such as (e.g. AppDynamics/Grafana/Splunk) Work independently to analyse and resolve production problems and work with global team across time zones to resolve them. Knowledge of Agile delivery processes and Devops practices Knowledge of CICD pipeline Devops tooling is an added advantage. Previous experience within Investment Banking and GCP cloud-based systems would be an advantage. Role: Network (Support) Engineer Industry Type: Consumer Electronics & Appliances Department: Engineering - Hardware & Networks Employment Type: Full Time, Permanent Role Category: IT Network Education UG: Any Graduate PG: Any Postgraduate Key Skills LinuxProduction supportShell scriptingAgileWindowsInvestment bankingSDLCMonitoringSQLAuditing
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Job description Summary of Position As part of the Global Customer Success support team the support engineers are responsible for handling all inbound cases raised by Vizrt customers across the globe. Using expertise and product knowledge working hand in partnership with Vizrt customer base to ensure a timely and quality resolution. A Technical Support engineer will: Accept all inbound customer contacts either by Phone, Chat, Email or through global support portal. Prioritize case workload as per the global support priority process. Troubleshoot, identify solutions and, using effective communications work in partnership with our customers to ensure resolution and satisfaction. Escalate appropriate cases where necessary to other departments (E.G. Professional services) Take ownership of individual performance to achieve KPI expectations. Adhere to the Global Support Quality Framework expectations. Ensure full, effectively communicated handovers where appropriate. Manages upwards to global support leadership community to raise concerns/friction points from global support offering appropriate resolutions. Shares knowledge & understanding with colleagues and management proactively. Attends regular meetings with fellow global support engineers to review common feedback & best practice, summarizing to head of support. Reporting line Manager, Global Support, Support Engineer College Degree or equivalent work experience 3+ years system administration experience working in support role in broadcast system integrator or software/hardware vendors. Experience in studio broadcast environment and equipment such as Automation application, video server, vision switcher, audio mixer, router, robotic camera and NRCS. Good understanding of news studio workflow and video technology. Experience in Windows and networking system administration Good investigation and troubleshooting logic. Experience troubleshooting mission critical software systems. Experience providing second line support for customers in a professional manner. Written & spoken English language proficiency. Able to work a flexible shift pattern including nights, evenings, and weekends. Role: Technical Support - Voice / Blended Industry Type: Film / Music / Entertainment Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Voice / Blended Education UG: Any Graduate PG: Any Postgraduate Key Skills GraphicsHealth insuranceAutomationNetworkingBroadcastingWorkflowWindowsAsset managementTechnical supportSystem administration
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Job description 1. KONE Did you know KONE moves two billion people every dayAs a global leader in the Elevator and Escalator industry, we employ over 60, 000 driven professionals in more than 60 countries worldwide, joined together by a shared purpose: to shape the future of cities. In 2023, we had annual net sales of EUR 11. 0 billion. 2. About GSS Global Spares Supply (GSS) provides all the spares, tools and field support that are needed to perform maintenance that exceeds our customers expectations. Cost effectively and on-time. Quality spare parts for Elevators, Escalators and Automatic Building Doors KONE parts, commercial parts, strategic parts competitor parts Tools, Personal Protective Equipment (PPE) and working clothes Supply Chain solutions and delivery management. 3. Why this role We are seeking this role to provide technical assistance to field teams and support on the lifecycle of elevator, escalator, and building door products. This role combines hands-on technical knowledge with digital tools and data management to drive efficiency, ensure material data quality, and deliver high-quality spare technical solutions across global operations. 4. What will you be doing Provide spares technical support to service technicians / frontlines. Identify and suggest material replacements, ensuring quality and safety. Support frontlines in material identification based on products services. Request For Quotations (RFQ) on new materials and existing offerings. To handle quality feedback and non-conformities, providing feasible solutions. Manage engineering change requests and coordinate with RD teams. 5. Required Skills: Strong knowledge of SAP, PDM/PLM systems, and BOM interpretation Familiarity with Elevator, Escalator and Building Door products Proficiency in O365, SharePoint, and engineering drawing tools Effective communication in English and ability to work independently Understanding of supply chain, materials and master data. 6. Preferred Skills: Hands-on design experience with Creo, AutoCAD, ProgeCAD Field experience in installation and commissioning Experience with VariPDM, Adobe tools, and technical documentation MS Excel Macros and SQL knowledge are added advantages. 7. Are you the one Bachelor of Engineering in Mechanical, Electrical, or Electronics 1 to 7 years of relevant experience Technically detail-oriented, and solution-focused Capable of working in a cross-functional, global team environment Self-driven, adaptable, and proactive in solving technical challenges 8. What do we offer A collaborative and dynamic work culture with a focus on development and innovation Being part of an industry leader in providing quality spare parts and maintenance solutions. Collaborative and diverse work culture with strong growth and learning potential planned service repairs At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life. Read more on www. kone. com/careers Role: Network (Support) Engineer Industry Type: Engineering & Construction Department: Engineering - Hardware & Networks Employment Type: Full Time, Permanent Role Category: IT Network Education UG: B.Tech/B.E. in Production/Industrial PG: Any Postgraduate Key Skills PLMSupply chainSAPData managementAutoCADRFQAdobeTechnical supportSQLTechnical documentation
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Job description We help the world run better At SAP, we enable you to bring out your best Our company culture is focused on collaboration and a shared passion to help the world run better HowWe focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from, What You'll Do The Senior SAP BASIS Engineer plays a pivotal role within the SAP ECS Regional Delivery expert, serving as a trusted advisor responsible for safeguarding and optimizing strategic customers' investments in SAP Enterprise Cloud Services We are looking for an experienced SAP technology professional expert for the regional delivery expert team who should have a proven track record in Administration in SAP ABAP and SAP products and Critical Situation Handling with a strong technical and process background Also having customer first mindset, As Regional Delivery Expert You Are Responsible For Ensuring Day to Day quality service delivery and defining, tracking, and achieving various ambitious service KPI and SLAs, Quick responses during escalations, take proactive steps to avoid escalations, identifying and driving initiatives to improve the operation and stability for our customer system and Driving initiatives to standardize and simplify operations, Perform comprehensive performance assessments for the critical customer, Oversee performance testing, benchmarking for new IT stack (HANA + OS) to find performance issue before sign-off for production implementation using data-driven approach, Collaborate with ECS Service Engineering, Client Delivery Management, EOS Operations, Technical operation and Customer to optimize system configurations and landscape stability Proactive Monitor production system performance, help team to proactively identify issues, and provide recommendations to maintain optimal performance levels, Root Cause analysis for Service requests failures/outages, performance issues continuous improvement methodologies Bring in Continuous Improvement Initiatives, to address customer pain points and enhancements in the Service Delivery Streamline standard operating procedures by focusing on automation enhancements, Proactive Operation services for the customer and service on-demand with timely alert reduction program to all the stakeholders involving the customer, Run the hyper care support for the critical customers, What You'll Bring 7+ years of Technical Operations in ABAP/JAVA/HANA/DB2 Hands-on experience in one of the areas like SAP System Administration,Basic System Performance Management, Lifecycle events (Upgrades / Updates/Migration), SAP Project Management, Support, Escalation Management Practical knowledge with SAP technologies like SAP NetWeaver, Business Objects, SAP HANA and SAP Sybase Adaptive Server Enterprise (ASE) Experience with Managed/Hosting services or SAP Private Cloud or Public Cloud Operations/Support, Experience in Service Management like Service request, Incident Management Experience in Problem Management, Root cause analysis methodologies Education And Qualifications Bachelors degree or higher in one of the following areas: Computer Science, Engineering, Information Technologies Management, Professional Certification of SAP BASIS, Business Object with exposure to Project Management tasks including PMP and ITIL certification, Cloud knowledge (e-g , experience of working in Public Cloud Domains like Microsoft Azure, AWS and GCP) #ITT3 Bring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for databa
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