Search Filters Reset ↺
Experience
Work Mode
Job Type
Industry
Skills
Company
Notice Period
Education
Reset Filters
TrueCV Premium
Upgrade to TrueCV Pro

Get featured application status, direct recruiter chat, and double your callbacks.

Upgrade Now
8418 Jobs Found
Sort by:
TOK
Tokai Rika Minda 4.3
Ahmedabad(Vitthalapur) 2-5 Yrs Best in Industry
View Job
Job description Responsibilities Oversee and manage all warehouse operations, including receiving, storing, and distributing goods Ensure accuracy of inventory records, conduct regular audits, and resolve discrepancies Coordinate with suppliers, shipping companies, and other stakeholders to meet delivery schedules Optimize warehouse space utilization and implement efficient warehouse layout Enforce safety and security protocols to protect warehouse staff and property Train and supervise warehouse staff to ensure productivity and adherence to procedures Identify process improvement opportunities and implement best practices Prepare and analyze reports on warehouse activities, performance, and inventory levels Qualifications Previous experience in warehouse operations or logistics Strong knowledge of inventory management and warehouse procedures Excellent organizational and time management skills Ability to prioritize tasks and meet deadlines in a fast-paced environment Attention to detail and accuracy Good analytical and problem-solving skills Strong communication and interpersonal skills Proficiency in using warehouse management systems and MS Office Forklift certification is a plus Skills Inventory Management Logistics Warehouse Operations Supply Chain Organizational Skills Time Management Attention to Detail Problem-solving Communication Interpersonal Skills MS Office Warehouse Management Systems. Role: Stores & Material Management - Other Industry Type: Auto Components Department: Procurement & Supply Chain Employment Type: Full Time, Permanent Role Category: Stores & Material Management Education UG: Diploma in Any Specialization, B.Tech/B.E. in Any Specialization Key Skills Skills highlighted with ‘‘ are preferred keyskills Logistics OperationsSMGSupply Chain OperationsLogistics ManagementWarehouse Management Inventory ControlMaterial Requirement PlanningProduction PlanningFIFOProduction ControlDispatch PlanningProduction Planning ControlInventory Management
Posted 2 hours ago Typically responds within 2 days
LOG
LogiNext 4.3
Mumbai (All Areas) 4-9 Yrs Best in Industry
View Job
Job description LogiNext is looking for a dynamic and competent Enterprise Account Manager to cater to the success of its key client accounts. You will be a key liaison between clients, business development and technology team. You will be responsible for upselling and cross-selling the LogiNext product suite to bring value to your clients operations. You will have the potential for remarkable growth and leadership opportunities as LogiNext scales and expands into new markets. You possess excellent people skills and maintain overall responsibility for the successful implementation of LogiNext SaaS products. You have experience deploying large scale technology products for enterprise grade organisations. The work at LogiNext is very fast paced, agile, and hence, you must be able to multi-task to deal smoothly with competing and conflicting levels of priority. Responsibilities Play an integral role in new business pitches and hold responsibility for the effective on-boarding of new clients Operate as the lead point of contact for any and all matters specific to your customers Develop a trusted advisory relationship with key accounts, customer stakeholders and executive sponsors Mine the existing accounts for new business possibilities and utilising available resources to drive account retention and growth Proactively assess, clarify, and validate customer needs on an ongoing basis and document as SOW Work cross-functionally with business development, marketing, technology and finance team to ensure the timely and successful delivery of the solutions according to customer needs and objectives Analyze latest marketing trends using CRM and analytics tools and tracking competitors activities and providing valuable inputs for fine-tuning marketing strategies. Requirements Bachelors degree or higher in Sales/Marketing, Logistics, Supply Chain Management or related field from top-tier management school 4+ years of experience in enterprise account management or business development in a SaaS company Ability to provide client service to a large number of client accounts with passion, strong initiatives and positive attitude Advanced skill-set for driving system integrations, gathering requirements, writing SOWs, documenting RFI/RFPs and cross-functional project management Excellent written and verbal communication skills and the ability to persuade, influence, negotiate and make formal presentations in meetings and training environments Consultative sales background or experience as a solutions engineer is a plus Confident and dynamic working persona, which can bring fun to the team, and sense of humor, is a plus Strong organizational skills, judgment and decision-making skills, and the ability to work under continual deadline pressure Role: Key Account Manager Industry Type: Software Product Department: Sales & Business Development Employment Type: Full Time, Permanent Role Category: Enterprise & B2B Sales Education UG: Any Graduate Key Skills Skills highlighted with ‘‘ are preferred keyskills Account management Client ManagementSAASKey Account Management
Posted 5 hours ago Typically responds within 2 days
NEP
Nephroxw Health Care 4.3
Hyderabad 1-4 Yrs Best in Industry
View Job
Job description If your location allows for pay/benefit transparency, please click the link below to request further information on this position. Pay Transparency Request Form PURPOSE AND SCOPE: Assists in the support of the daily operational activities within Regulatory Operations for the preparation of regulatory submissions required to market new or existing licensed pharmaceuticals products in the domestic and international markets as assigned. Maintains systems designed to ensure compliance with electronic submission requirements and document management systems. In addition to publishing responsibilities, this role will lead and support the creation, implementation, and ongoing maintenance of departmental Standard Operating Procedures (SOPs), Work Instructions (WIs), and operational processes, ensuring alignment with evolving regulatory requirements, internal standards, and best practices. . PRINCIPAL DUTIES AND RESPONSIBILITIES: Serves as a seasoned regulatory operations professional with a comprehensive understanding of global submission requirements and processes; applies creative problem-solving to resolve a wide range of technical and operational issues. Manages the end-to-end preparation, compilation, publishing, quality control, validation, and delivery of electronic regulatory submissions (eCTD) in compliance with global Health Authority requirements and internal standards. Supports submission planning and execution for initial marketing applications and post-approval lifecycle submissions (e.g., supplements, variations, renewals) across multiple regions including the U.S., Canada, EU, and Asia-Pacific. Performs thorough QC reviews to ensure submission-ready documents meet formatting, technical, and regulatory standards. Collaborates cross-functionally with Regulatory Affairs, CMC, Medical Writing, Quality, and other stakeholders to ensure timely and accurate handoff of components for inclusion in submissions. Interprets and applies key regulatory guidance, regional submission specifications, and evolving eCTD requirements (including ICH, FDA, EMA, etc.). Leads and contributes to the development, revision, implementation, and training of departmental SOPs, WIs, and standardized publishing processes to ensure consistency, efficiency, and regulatory compliance. Assists in the management and continuous improvement of templates, procedures, and tools used to support global submission activities. Troubleshoots technical issues related to publishing tools and document formatting, particularly within MS Word and Adobe Acrobat, and supports resolution of validation errors. Participates in evaluating and implementing new regulatory technologies; ensures alignment with infrastructure standards and supports transitions from legacy systems to electronic platforms. Maintains compliant archival and storage of regulatory documents, ensuring alignment with regulatory and business needs. May mentor junior staff, provide publishing guidance, and act as a resource for complex submissions. Demonstrates strong organizational and time management skills with the ability to manage multiple priorities under tight deadlines. Ensures compliance with all applicable regulations, company policies, and the Code of Business Conduct. May escalate complex issues for resolution and assist with additional projects or duties as assigned. Assist with various projects as assigned by a direct supervisor. Other duties as assigned. Additional responsibilities may include focus on one or more departments or locations. See applicable addendum for department or location specific functions. PHYSICAL DEMANDS AND WORKING CONDITIONS : The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function EXPERIENCE AND REQUIRED SKILLS : Bachelor s Degree required; Advanced Degree desirable Minimum five (5) years of regulatory operations exp
Posted 1 day ago Typically responds within 2 days
LCC
LCC Projects 4.3
Ahmedabad 9-14 Yrs Best in Industry
View Job
Job description Enterprise-Wide Contract Review & Legal Risk Oversight: Review, vet and approve all contracts and legal documents initiated by departments including procurement, projects, HR, admin, business development, and finance. Ensure all external agreements with vendors, consultants, subcontractors, and clients are compliant with applicable legal standards and company policies. Advise on legal clauses, dispute resolution mechanisms, indemnities, termination conditions, and ensure enforceability of contractual obligations. Create and maintain a contract management system and ensure legal validation processes are institutionalized across departments. Corporate Legal Compliance & Governance: Handle company-wide legal compliance with laws under the Companies Act, Indian Contract Act, Labour Codes, Industrial Disputes Act, Arbitration & Conciliation Act , and other relevant legislation. Assist in board documentation, ROC filings, shareholder resolutions, M&A legalities, property matters and licensing. Advise the management on all matters related to corporate law, governance practices, and regulatory obligations. Labour Law, PF and Statutory Adherence: Ensure end-to-end compliance with labour law, PF/ESIC, Gratuity and related statutes for project sites and offices across India. Represent the company in labour courts, industrial disputes, PF appellate authorities, and before other statutory forums as required. Coordinate with HR and site teams to proactively resolve labour-related issues and statutory inspections. Arbitration, Disputes & Litigation Management: Handle arbitration proceedings, legal notices, contract breaches and civil litigation concerning EPC contracts and company operations. Draft, file, and manage pleadings, affidavits, and case documentation for legal matters across India. Liaise with empanelled lawyers, track litigation progress, and provide periodic updates and risk assessments to the management. Pan-India Legal Support: Provide comprehensive legal support to all project sites, regional offices, and business units across India. Conduct periodic legal audits, monitor litigation trackers, and ensure timely reporting of legal issues and risks. Standardize contracts and legal documentation in line with best practices and applicable regulations. Legal Training, Mentorship & Advisory: Conduct training programs on legal compliance, contract execution, dispute handling, and labour regulations for internal teams. Provide ongoing legal advisory to departmental heads and project managers. Mentor and guide junior legal staff, nurturing their professional development and legal acumen. Key Skills & Competencies: Comprehensive knowledge of corporate law, EPC contracts, arbitration, labour law, PF, statutory compliance and dispute resolution . Strong drafting, negotiation, and analytical skills with attention to detail. Proven ability to manage high-stakes litigation and contract-related legal risks. Effective communication and leadership capabilities to coordinate across business functions. High integrity, sound judgment, and ability to handle confidential matters discreetly. Proficiency in MS Office, legal databases, and contract management systems. Educational Qualifications: LLB (Bachelor of Law) Mandatory LLM (Master of Law) Preferred Role: Chief Legal Officer (CLO) Industry Type: Engineering & Construction Department: Legal & Regulatory Employment Type: Full Time, Permanent Role Category: Legal Operations Education UG: LLB in Law PG: LLM in Law Key Skills Dispute resolutionLegal complianceContract managementLitigationLegalROCEPCLegal documentationLicensingCorporate law
Posted 1 day ago Typically responds within 2 days
VIC
Vicco Laboratories 4.3
Mumbai (All Areas) 7-12 Yrs Best in Industry
View Job
Job description Company Details: Vicco Laboratories was established in the year 1952 by Late Mr. Keshav V Pendharkar. In 1959 Late Mr. Gajanan Keshav Pendharkar joined his father in their family business. He had successfully formulated the rst Ayurvedic paste in the world with 20 rare medicinal natural herbs. He is instrumental in bringing out the rst yellow-colored face cream known as Vicco Turmeric Skin Cream, an Ayurvedic Product. The science of Ayurveda, which is our naons heritage is being zealously promoted by Mr. G K Pendharkar. When all Indian companies (big or small) were succumbing to foreign technology, Mr. Pendharkar was relentlessly promong Ayurveda which is being revered abroad. A¢er the demise of Mr. K V Pendharkar in 1971, Mr. G K Pendharkar took over the reins of the Company into his able hands and there was no looking back. Right from its incep¢on in 1952, the VICCO Group of companies has been char¢ng an unwavering course that has catapulted (reached) the group into the interna¢onal limelight. Vicco Laboratories, which has praised the Indian Ayurveda and its nurturing, protec¢ng and rejuvena¢ng medicinal products and remedies from a erce abyss of disdain and contempt to the peak of worldwide recogni¢on, esteem and honor, has completed its tough and tedious march of sixty years and has celebrated The Diamond Jubilee! VICCO Group has emerged today as makers of the best interna¢onally known products of the Ayurveda, the ancient Indian system of natural medicines. Job Title: Senior Area Sales Manager Maharashtra | FMCG (Oral/Personal Care) Loca¢on: Mumbai (Preferred) Job Descrip¢on: We are looking for an experienced and driven Senior Area Sales Manager (Sr. ASM) to lead our FMCG General Trade business across Maharashtra, with a base in Mumbai. The ideal candidate should have a strong understanding of the Maharashtra retail landscape, an exis¢ng network of distributors, and proven experience in building high-performance sales teams. Key Responsibili¢es: ¢ Lead GT operations across Maharashtra with a focus on Mumbai, Pune, Nagpur, Nashik, Aurangabad & Tier 2/3 towns. ¢ ¢ ¢ ¢ ¢ Achieve sales targets (primary & secondary) and ensure monthly execution of trade schemes. Strengthen general trade distribution network and appoint new distributors in white space areas. Guide and mentor a team of Area Sales Executives, Sales Officers, and TSIs. Improve numeric & weighted distribution and ensure product availability at retail touchpoints. Conduct regular market visits, competitive benchmarking, and ensure implementation of merchandising & POS visibility. ¢ ¢ ¢ Collaborate with marketing for new product launches and trade promotions. Track daily sales, beat plans, and ensure SFA (Sales Force Automation) discipline. Ensure distributor ROI and compliance with company norms. Desired Candidate Prole: ¢ ¢ ¢ ¢ ¢ ¢ Graduate (Any Stream); MBA in Sales/Marketing preferred 1012 years of FMCG Sales experience with 35 years managing Maharashtra GT market Strong understanding of channel management, distributor operations, and retail execution Hands-on experience in team management and rural-urban market penetration Proficient in MS Excel, PowerPoint, and reporting tools Based in Mumbai or willing to relocate Other Details: Industry: FMCG Oral Care, Personal Care, Ayurveda Role Category: Retail Sales (General Trade) Employment Type: Full Time, Permanent Role: Area Sales Manager (B2C) Industry Type: FMCG Department: Sales & Business Development Employment Type: Full Time, Permanent Role Category: Retail & B2C Sales Education UG: Any Graduate Key Skills Skills highlighted with ‘‘ are preferred keyskills General Trade Sales Distribution ManagementRetail SalesMaharashtra MarketBeat PlanningTrade PromotionsDistributor ManagementChannel SalesSecondary SalesGeneral TradePrimary SalesRoute-to-MarketSFASales Team HandlingFMCG SalesDistributor Handling
Posted 1 day ago Typically responds within 2 days
TAT
Tata Consulting Engineers 4.3
Chennai 5-10 Yrs Best in Industry
View Job
Job description Tata Consulting Engineers Limited is looking for Manager- HVAC Design- Thermal to join our dynamic team and embark on a rewarding career journey Delegating responsibilities and supervising business operations Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities. Resolving conflicts or complaints from customers and employees. Monitoring store activity and ensuring it is properly provisioned and staffed. Analyzing information and processes and developing more effective or efficient processes and strategies. Establishing and achieving business and profit objectives. Maintaining a clean, tidy business, ensuring that signage and displays are attractive. Generating reports and presenting information to upper-level managers or other parties. Ensuring staff members follow company policies and procedures. Other duties to ensure the overall health and success of the business. Competencies Drives Results Demonstrates Self-Awareness Ensures Accountability Resourcefulness Ability to Learn Job Knowledge Role: HVAC Supervisor Industry Type: Engineering & Construction Department: Production, Manufacturing & Engineering Employment Type: Full Time, Permanent Role Category: Operations, Maintenance & Support Education UG: Any Graduate PG: Any Postgraduate Key Skills hvacproject managementhvac engineeringmechanical engineeringrevit mepautocadplumbingchillerspipingdraftingfire fightinghaphvac systemdesignhvac designplumbing designmepheat load calculationmep designducting
Posted 1 day ago Typically responds within 2 days
NSC
Desk Side Support Engineer Recruiter Active
NSC Global 4.3
Panipat, Yamunanagar, Faridabad, Sonipat, Gurugram, Hisar 3-7 Yrs Best in Industry
View Job
Job description Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals. Documents, maintains, upgrades or replaces hardware and software systems. Supports and maintains user account information including rights, security and systems groups. May require an associate s degree in a related area or 7+ years of experience in the field or in a related area. Familiar with a variety of fields concepts, practices, and procedures. Rely on experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks. Typically reports to a project leader or manager. A wide degree of creativity and latitude is expected. Position Description: Install, upgrade, support and troubleshoot Windows OS and Microsoft Office, Apple, Mac, iPhones, iPads, and any other authorized desktop applications Install, upgrade, support and troubleshoot for printers, computer hardware and any other authorized peripheral equipment Performs general preventative maintenance tasks on computers, laptops, printers and any other authorized peripheral equipment Performs remedial repairs on computers, laptops, printers and any other authorized peripheral equipment Customize desktop hardware to meet user specifications and site standards Performs work in compliance within specified warranty requirements Returns defective equipment/parts to maintenance inventory, documents customer repairs, maintains and restocks assigned parts inventory to ensure proper spare parts levels Safely package equipment for branches and arrange for the transport of the equipment Responsible for monitoring, operating, managing, troubleshooting and restoring to service any terminal service client, personal computers (PC) or notebooks that have authorized access to the network When the restoration is beyond the scope of the computers, laptops, printers and any other authorized peripheral equipment the Desktop Support Engineers will escalate the issue/problem to proper tier 3 support team member Develop trends by monitoring and analyzing incoming calls, problems and support requests Dealing with hardware and application support queries and issues reported to the support desk and escalated to the Desktop Support Engineers Provide user data and application recovery Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software Use tools and methodologies to load, copy and customize operating system configurations for deployment Responsible for tracking hardware and software inventory Familiarize end users with basic software, hardware and peripheral device operation Take ownership and responsibility of queries, issues and problems assigned to the Desktop Support Engineers Works with vendor support contacts to resolve technical issues within the desktop environment Escalate issues and involve experts wherever required to resolve issues as quickly as possible Works with other IT team members regarding new branch builds and upgrades Dealing with queries by following departmental procedures for fault resolution Operates within, enforces, and suggests modifications and additions to desktop standards and guidelines Arranges for and/or prepares equipment for shipping/receiving Maintains IT records and tracking for area of responsibility Ensures that the supported customer accurately completes the approved work request with the date and time of submission Develop sound understanding of IT operations and related applications and IT systems as we'll as business related processes and procedures Develop technical knowledge of each system within company profile and specialized knowledge of certain nominated areas Maintain adequate knowledge of operating systems and application software used to provide a high level of support Maintains and consistently demonstrates a general knowledge of company guidelines, processes, practices and procedures Skill/Ability Knowledge: Excellent technical knowledge of PCs and desktop hardware. Working technical knowledge of current protocols, operating systems
Posted 1 day ago Typically responds within 2 days
REQ
Reqroots 4.3
Coimbatore 0-2 Yrs Best in Industry
View Job
Job description Customer Relations Executive (CRE) Jobs | 0 - 2 years | Coimbatore, Tamil Nadu(Full-time) Job: Customer Relations Executive (CRE) Job Description Position Title: Customer Relations Executive (CRE) Department: Client Relations Job Type: Full-time Location: Office-based (occasional travel to client sites) About the Role: We are looking for a Customer Relations Executive (CRE) to manage relationships with healthcare clients and ensure successful onboarding, training, and support for our Hospital Information Management System (HIMS) software. You ll act as the main point of contact for clients, helping them get the most value from our solutions. Key Responsibilities: * Onboard new healthcare clients and provide product training. * Build strong client relationships and ensure ongoing satisfaction. * Troubleshoot software issues and coordinate with support teams. * Conduct product demos, webinars, and workshops. * Gather client feedback to help improve our software. * Assist sales team with product presentations and client queries. Requirements: * Bachelors degree in Healthcare, IT, Business, or related field. * Experience with healthcare software, CRM tools, and client support. * Strong communication, training, and problem-solving skills. * Knowledge of healthcare workflows and compliance standards (HIPAA, GDPR) is a plus. Required Knowledge, Skills, and Abilities 06 Jun 2025 Coimbatore, Tamil Nadu 0 - 2 years https://www.tebs.com hr@tebs.com Job Nature: Full-time Whom we are looking for p Position Title: Customer Relations Executive (CRE) br Department: Client Relations br Job Type: Full-time br Location: Office-based (occasional travel to client sites) br /p p About the Role: br We are looking for a Customer Relations Executive (CRE) to manage relationships with healthcare clients and ensure successful onboarding, training, and support for our Hospital Information Management System (HIMS) software. You ll act as the main point of contact for clients, helping them get the most value from our solutions. br /p p Key Responsibilities: br * Onboard new healthcare clients and provide product training. br * Build strong client relationships and ensure ongoing satisfaction. br * Troubleshoot software issues and coordinate with support teams. br * Conduct product demos, webinars, and workshops. br * Gather client feedback to help improve our software. br * Assist sales team with product presentations and client queries. br /p p Requirements: br * Bachelors degree in Healthcare, IT, Business, or related field. br * Experience with healthcare software, CRM tools, and client support. br * Strong communication, training, and problem-solving skills. br * Knowledge of healthcare workflows and compliance standards (HIPAA, GDPR) is a plus. br /p Role: Customer Service Industry Type: Management Consulting Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Customer Success, Service & Operations - Other Education UG: Any Graduate PG: Any Postgraduate Key Skills Product trainingCustomer Relation ExecutiveCREHIPAAClient supportHealthcareClient relationshipInformation managementTroubleshootingCRM
Posted 1 day ago Typically responds within 2 days
EME
Ementor Enterprises 4.3
Hyderabad 0-2 Yrs Best in Industry
View Job
Job description About Company: Talent Harbour is a business division of EMentor Enterprises Pvt Ltd offering solutions in talent sourcing, staffing, HR Management, and Organization Development. Led by a highly qualified and experienced team, Talent Harbour has acquired a reputation for creating outstanding results for its clients in handling people challenges. Key Responsibilities: Lead Conversion & Sales Development Engage with marketing-qualified leads to understand client challenges and position relevant HR consulting solutions. Develop and deliver compelling solution presentations and proposals tailored to client needs. Client Needs Assessment Conduct detailed discovery calls to understand organizational talent gaps and HR challenges. Identify opportunities for talent strategy, leadership development, learning programs, and OD interventions. Solution Customization & Coordination Collaborate with internal consulting and delivery teams to craft tailored talent solutions. Align proposals with client objectives, timelines, and budgets. Relationship Management Nurture prospective client relationships through regular follow-ups and value-added conversations. Build long-term relationships to encourage repeat and referral business. Pipeline & CRM Management Maintain accurate and timely records in the CRM system. Provide sales forecasts and track key performance metrics. Market Intelligence Stay updated with trends in talent management, leadership development, and HR practices. Share client feedback and market insights to enhance solution offerings. Qualifications & Competencies: Minimum Qualifications: Bachelor s degree (preferably in HR, Business, or Psychology); MBA/PGDM preferred. 0-5 years of experience in B2B consultative sales, preferably in HR or professional services. Experienced people will be offered the "Talent Solutions Specialist" title. Core Competencies: Consultative Sales Expertise - Ability to diagnose client needs and recommend suitable talent solutions. HR & OD Knowledge - Familiarity with talent development frameworks, performance management, learning, and organizational change. Communication Skills - Strong verbal, written, and presentation skills. Relationship Building - Skilled at building rapport and trust with senior stakeholders. Solutioning Ability - Aptitude for aligning client challenges with tailored HR offerings. Drive & Accountability - Results-driven with the ability to manage targets and deadlines. Collaboration - Ability to work cross-functionally with marketing and consulting teams. Role: Customer Engagement Industry Type: Management Consulting Department: Sales & Business Development Employment Type: Full Time, Permanent Role Category: Sales Support & Operations Education UG: Any Graduate PG: MBA/PGDM in Any Specialization Key Skills Relationship managementLeadership developmentPerformance managementStaffingRelationship buildingConsultingMarket intelligenceHRTalent managementCRM
Posted 1 day ago Typically responds within 2 days
UFF
Tech Support Recruiter Active
Uffizio India Software Consultants 4.3
Valsad 0-2 Yrs Best in Industry
View Job
Job description We are seeking a motivated and customer-focused individual to join our team as a Customer Technical Support Representative. The ideal candidate will be responsible for resolving technical issues, providing product-related assistance, and ensuring a positive customer experience. Key Responsibilities: Respond to customer queries via phone, email, or chat in a timely and professional manner. Troubleshoot and resolve technical issues related to software/hardware/products. Guide users through step-by-step solutions and provide technical documentation or resources. Escalate unresolved issues to higher-level support teams when necessary. Document support interactions and maintain accurate records in the CRM system. Assist in product testing and provide feedback to the development team for improvements. Ensure customer satisfaction by maintaining a helpful and solution-oriented approach. Requirements: Bachelor s degree in IT, Computer Science, or a related field (or equivalent experience). Strong problem-solving and communication skills. Basic understanding of computer systems, networking, or relevant technical areas. Ability to remain calm and handle pressure in a fast-paced environment. Willingness to work in shifts, including weekends if required. Preferred Skills: Prior experience in customer service or technical support. Familiarity with CRM tools and ticketing systems. Multilingual abilities are a plus. Role: Customer Success Associate Industry Type: IT Services & Consulting Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Customer Success Education UG: Any Graduate PG: Any Postgraduate Key Skills Computer scienceTicketingNetworkingCustomer satisfactionTechnical Support RepresentativeCustomer serviceProduct testingTechnical supportCRMTechnical documentation
Posted 1 day ago Typically responds within 2 days
Featured Companies View All
MS
Microsoft
Hiring 84 Jobs
GG
Google
Hiring 52 Jobs
AZ
Amazon
Hiring 67 Jobs
TC
TCS
Hiring 120 Jobs
IN
Infosys
Hiring 61 Jobs
Recommended Courses View All
Java Interview Mastery
4.8 (2.3K) • ₹499
ATS Resume Writing
4.7 (1.8K) • ₹399
LinkedIn Makeover
4.6 (951) • ₹299
HR Interview Course
4.7 (1.2K) • ₹499
Complete ATS Resume
4.8 (2.1K) • ₹499
Get Android App