Teleperformance (TP)

• Salary: 1.75-2.5 Lacs PA
• Location: Remote
• Key Skills: Accounting

Job Description:

Job description Role & responsibilities Customer support Blended Role (chat+voice) 24x7 rotational shifts 6 days working Key Job Responsibilities: Handle incoming customer queries over call, email, or chat. Provide accurate information regarding products or services. Resolve customer complaints efficiently and professionally. Maintain a high level of customer satisfaction. Update customer information in the database. Ability to work in a team. Additional Benefits Provident Fund Insurance Benefits Monthly Incentives System Requirement need to have own system (laptop/desktop)-i5 processor + windows 10 +8 GB RAM Wi-Fi speed - 20mbps upload+download USB headphone mandate Excellent communication skills (English and Hindi both) technical knowledge in electronic device on troubleshooting. Interested candidates are welcomed to apply by sharing your CV at Prateek.sharma18@teleperformance Role: Voice / Blended - Other Industry Type: BPM / BPO Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Voice / Blended Education UG: Any Graduate Key Skills Skills highlighted with ‘‘ are preferred keyskills Customer Support Customer ServiceCustomer Handling