Compton

• Salary: Not disclosed
• Location: Delhi / NCR
• Key Skills: Accounting

Job Description:

Job description Summary: The IT Support Engineer provides technical support to end-users on a variety of hardware and software issues. This includes troubleshooting, diagnosing, and resolving problems related to computers, peripherals, networks, and applications. The ideal candidate is a highly motivated and results-oriented individual with excellent communication and problem-solving skills. Responsibilities: Provide L1 and L2 technical support to end-users remotely and in-person. Troubleshoot and resolve hardware and software issues, including: o Desktop/laptop computers o Printers/scanners/fax machines o Network connectivity issues o Software installations and upgrades o Email and other applications Install, configure, and maintain computer systems and peripherals. Perform routine system maintenance tasks, such as backups and virus scans. Document all support requests and resolutions in the ticketing system. Escalate complex issues to senior IT staff when necessary. Participate in on-call support rotation as required. Assist with IT projects, such as network upgrades and software deployments. Maintain a positive and professional attitude at all times. Strong knowledge of Windows operating systems Experience with troubleshooting network connectivity issues Experience with common desktop applications (e.g.,Microsoft Office Suite) Excellent communication and interpersonal skills Strong problem-solving and analytical skills Ability to work independently and as part of a team Ability to prioritize and manage multiple tasks. Technical Skills: Operating Systems: Windows (all versions),macOS (preferred) Networking: TCP/IP,DNS,DHCP Hardware: PCs,laptops,printers,scanners,servers Software: Microsoft Office Suite,Active Directory,antivirus software Scripting/Programming: (Optional) PowerShell,Bash,Python Role: Network (Support) Engineer Industry Type: IT Services & Consulting Department: Engineering - Hardware & Networks Employment Type: Full Time, Permanent Role Category: IT Network Education UG: Any Graduate PG: Any Postgraduate Doctorate: Doctorate Not Required Key Skills Skills highlighted with ‘‘ are preferred keyskills IT Support PowerShellDNSTCP/IPBashDHCPActive DirectoryPythonMicrosoft Office Suite