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Sailpoint Technologies
Job description Job title: Senior Software ServiceNow Engineer - connectivity India About SailPoint: SailPoint is the leader in identity security for the cloud enterprise. Our identity security solutions secure and enable thousands of companies worldwide, giving our customers unmatched visibility into the entirety of their digital workforce, ensuring workers have the right access to do their job - no more, no less. About the role: Want to be on a team that full of results-driven individuals who are constantly seeking to innovate? Want to make an impact? At SailPoint, our Engineering team does just that. Our engineering is where high-quality professional engineering meets individual impact. Our team creates products are built on a mature, cloud-native event-driven microservices architecture hosted in AWS. SailPoint is seeking a Senior Software ServiceNow Engineer to help develop SailPoint ServiceNow Application. We are looking for well-rounded backend or full stack ServiceNow engineers who are passionate about ServiceNow Client side scripting, developing widgets, backend script, webservices. Also looking for knowledge in rest APIs, basic Java programming. Responsibilities Produce design document, analysis document, architecture diagram and rough estimates, and develop features based on product requirements. Collaborate with peers for grooming, development. Produce unit and end-to-end tests to improve code quality and maximize code coverage for new and existing features. Contribute to training, onboarding of new resources. Give Product demos to customers/internal stakeholders. Contribute to resolving customer queries/escalations. Creating new Environment as required. Requirements Must have Strong 6+ years of experience in building ServiceNow Application Development, Integrations. Experience range 6 - 10 years. Understanding of scoped applications within ServiceNow. Work experience with custom scoped applications is a bonus. Experience working with Portal with ability to create custom widgets and pages. Understanding of AngularJS concepts like scope, root scope, angular service. Good knowledge of Client side scripting. Should have experience with Restful API testing and Microservices Good to have automation experience handling automation frameworks, backend API and UI automation. Good to have knowledge and testing experience with Amazon AWS (S3, Lambda, DynamoDB, CloudWatch etc). Good to have experience with logging/Metrics tools such as Kibana, Grafana, Prometheus etc. Good to know the Docker and its deployment along with containers spin up, grid, scaling etc. Should have strong analytical skills, attention to details and excellent troubleshooting/problem solving skills to address complex technical problems Team player with strong communications skills, excellent organizational and planning skills, ability to work on multiple tasks concurrently. Good to have experience working with JIRA for Agile Development, Defect Management and Test Case Management. Preferred Experience with testing SaaS Products. Experience with Continuous Delivery Experience instrumenting code for gathering production performance metrics What success looks like in the role Within the first 30 days you will: Onboard into your new role, get familiar with our product offering and technology, proactively meet peers and stakeholders, set up your development environment. Seek to deeply understand business problems or common engineering challenges and develop feature and unit test it. By 90 days: Proactively implement different enhancements, defect fixes by interacting independently with different (sometimes many ) stakeholders, architects and members of your team. Take a committed approach to contributing to different projects development alongside less experienced engineers on your team there s no room for ivory towers here. By 6 months: Collaborates with Product Management and Engineering Lead to estimate and develop small to medium complexity features more independently. Occasionally serve as an analysis expert during escalations of systems issues that h