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Floatap Consultants (opc)
Job description Role Description We have an opportunity for a Customer Service Analyst (International Voice Process) for a Top MNC Banking captive in Pune.To briefly discuss the opportunity-Please feel free to contact our Talent Advisors at your convenient time zone anytime between 10am-2pm/ 2-3pm/3-4pm/6-9pm any day between Monday to Wednesday as per below mentioned availability of our talent advisors. Alternatively you may also utilize this time slot to share relevant referrals from your network or feel free to forward this mail to your referrals/friends/colleagues. Please share your updated resume at sushmita@floatap.com and mention your availability for a face-to-face interview on this Friday (13th June) or Saturday(14th June) at our client location. Please note : Availability of our Talent Advisors are as below : 10am-2pm- 8286953690 OR 9972958214 2-3pm- 8286953690 3-4pm- 9972958214 4-6pm- 8286953690 OR 9972958214 6-7pm- 9972958214 7-8pm- 8286953690 8-9pm- 7386509307 Qualifications customer service representative,Customer Satisfaction, Customer Support, and Customer Service skills. This is for an International Voice Process Role with Exceptionally Good Communication Skills. We are looking for a Patient and Empathetic customer service representative with extensive background in conflict resolution and customer care. Should be well versed in working in customer service and problem solving environments. Candidates with prior Voice & Accent Training are preferred, though it is not mandatory. Excellent interpersonal skills Bachelor's degree in any discipline is a mandate Experience range: 1.6-7years, Prior experience preferably from US UK Europe region process Follow our LinkedIn page for meaningful conversations and more opportunities. https://lnkd.in/eG66UDxH Role: Customer Service Industry Type: Banking Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Customer Success, Service & Operations - Other Education UG: Any Graduate Key Skills Skills highlighted with ‘‘ are preferred keyskills Uk Voice ProcessCustomer ServiceUs Voice ProcessInternational Voice ProcessInternational Calling US ProcessInternational SalesCustomer SupportCustomer SatisfactionVoice And AccentCall Center RepresentativeUK Process
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