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Sutherland
Job description Role & responsibilities The main job of a QA Lead is to supervise a team of Quality Analysts to drive the Quality Control activities like monitoring, coaching, calibration, data analysis, etc. effectively as per plan Prior experience supporting American banking clients or financial services is highly desirable. Possesses high standards of written and verbal English, demonstrating strong communication & clarity; should meet a minimum proficiency level of C1 on the Common European Framework of Reference for Languages (CEFR) scale or its equivalent read more Key Skills Skills highlighted with ‘‘ are preferred keyskills Quality analysisbanking domain Quality AuditCall Monitoring
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