Edelweiss Tokio

• Salary: 50,000-3 Lacs PA
• Location: Mumbai (All Areas)
• Key Skills: Accounting

Job Description:

Job description Job Description Group Company: Designation: Relationship Manager - Web Sales (700421) Office Location: Years of experience: 1 to 3 Salary Range: INR to (Annual) Position description: Please Click here to view the Job Proposition Job Purpose:To assist customers on their requirement and to provide best suitable solution. Need to generate business opportunity for upselling and cross selling the products by building positive relationship with customers. **************************Key ResponsibilitiesResponsibilities•To create and enforce plans that will help meet the needs of customers •To maintain good relationships with customers so that the business can maximize the value of those relationships•To understand the requirements and needs of customers and identify ways to address those needs •To achieved monthly target consistently•Ability to work well with others and being a strong team player•Must be self-motivated, flexible and able to manage several jobs at one time •Problem-solving attitude ************************** Specific Authorities( Financial & Non Financial): NA ************************** Key Performance Indicators: •Completing of goal sheet targets in defined period along with adherence of quality parameters 100%•No of policies Target achievement – 100%•Premium target achievement -100%•Quality process adherence – 100% ************************** Job Requirements: Qualifications:Graduate/HSC Experience:1 to 3 years’ experience in online sales & insurance Functional Competencies Product knowledge & Customer Communication Understanding of all internal processes Process and system knowledge Communication skills Behavioral Competencies•Customer centricity•Execution Excellence•Collaboration ************************** Key Interactions Internal : Nature or purpose of interactionQuality Team: To take continuous feedback from quality on areas of improvementWeb operation team: Coordination for customer servicing request External: Nature or purpose of interaction Customers: To assist customers on requirement and provide best suitable solutionsCampaign manager: To share customer testimonials for improving lead quality ************************** Additional Responsibilities: Reporting Team Reporting Designation: Team Lead - Web Sales (700418) Reporting Department: Web Sales (000610) Educational qualifications preferred Category: Field specialization: Degree: Academic score: Institution tier: Required Certification/s: Required Training/s: Required work experience Industry: Role: Years of experience: to Key Performance Indicators: Required Competencies: Required Knowledge: Required Skills: Required abilities Physical: Other: Work Environment Details: Specific requirements Travel: Vehicle: Work Permit: Other details Pay Rate: Contract Types: Time Constraints: Compliance Related: Union Affiliation: Role: Telesales Industry Type: Insurance Department: Sales & Business Development Employment Type: Full Time, Permanent Role Category: Retail & B2C Sales Education UG: Any Graduate Key Skills Skills highlighted with ‘‘ are preferred keyskills Insurance VRMOutbound SalesTelesalesBfsi SalesTelecallingInsurance SalesPhone BankingInside SalesBpo SalesTelemarketingBanking Sales