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Enterprise Resource Planning Advisor

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NTT DATA, Inc.

  • Salary:
  • Location: Bengaluru
  • Key Skills: Accounting

Job Description:

Job description Req ID: 314003 We are currently seeking a Enterprise Resource Planning Advisor to join our team in Bangalore, Karntaka (IN-KA), India (IN). Sr. SAP SD CS consultant with HANA experience. Consultant needs to work in 6am to 4pm or 12pm to 10pm & 3.30pm to 1.30am shift needs to have a good communication skill. Needs to have 6+ yrs of experience in implementation & Support of SAP SD and CS module with HANA Experience. Should be able to work on SLA's, should have experience to handle multiple clients and ability to sync with different clients and different process simultaneously. At least 6 years of SAP SD and CS experience with 3 years in Support; Strong knowledge and experience in in house repairs, field service repairs Good knowledge and experience in Service notifications, Service orders, Warranties , Contracts, Repair orders, DIP profile, Equipment and serial numbers In depth knowledge of After Market business processes including Service, Warranty processing and Dealer Management Extensive knowledge of replacement processing including scrap and refurbishment processing. Concepts of Notifications & Service Order Configurations are must. Drive Functional and technical discussions with the client project & Business team during discovery/design sessions. Proficient understanding of SD developments, customizations including Reports, Smart forms, Custom Z transactions, and processing. Strong SAP technical, configuration, and business area knowledge in SD module. Sound SAP SD skills like Pricing / Credit Management / Rebates / Consignment/ Batch Management/ Sales Order / Sales Return / STO Configuration / Warranty Concepts / Deliveries and Billing. Equipment master setup, Serialization, tracking, and integration with warranty tracking and coordination with SD MM and FI modules for reporting of warranty recognition. Knowledge of service labour posting and integration. Self-starter with the ability to acquire new skills autonomously and identify problems and opportunities for improvements within SD modules. Must be capable of working flexible hours sometimes under pressure of aggressive deadlines. Ability to collaborate with other team members working remotely from various locations. Ability to work on Customer-specific integrated applications to SAP. Must have a strong technical foundation and strong problem-solving skills. Ability to research and resolve issues. S/4 Hana exposure on customer management preferably. Proficient understanding of SAP technologies and applications. Role: Technical Support - Non Voice Industry Type: IT Services & Consulting Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Non Voice Education UG: Any Graduate PG: Any Postgraduate Key Skills Skills highlighted with ‘‘ are preferred keyskills sap sdsap automationsdsapfield service repaircssisubootstrapsalesjquerybillingsap s hanacss moduleswmclojurescripthtmlsap hanasap ehscustomer managementequipmentphotoshopjavascriptmicrosoft windowsproduct safetysap abap