INFINX

• Salary:
• Location: Navi Mumbai, Mumbai (All Areas)
• Key Skills: Accounting

Job Description:

Job description Skills: Proven experience as Manager or similar position. Experience with recruiting and performance evaluation processes. Familiarity with financial and customer service principles. Good math skills with the ability to create and analyse reports, spreadsheets Proficient user of MS Office (MS Excel in particular). Leadership and organizational abilities. Strong Interpersonal and communication skills. Problem-solving attitude. Willingness to work in US Shift. Job Description: Delivery of RCM work per SOWs, maintain client confidence, expand team in terms of RCM capability across multi-specialty and billable resources, improvement in process standards and coder efficiency. Job Responsibilities Improve Quality/Teams Performance Developing the team to execute business operations and cater to projected growth efficiently Manage all facets of professional billing revenue cycle processes; Payment Posting/Credit Balance/Refunds/ Medical Billing. Conduct performance appraisals for the Manager and assist with reviews of Users Planning and managing the unit's operations and ensuring its success as a profit center Training the team and developing operating processes & systems to deliver outstanding client services Innovate to optimize production and constantly improve Production, Quality, and Turnaround Time Analyzing the workflow to improve process quality and enhance productivity Developing the organization's policies to motivate & retain the workforce, manage the fund's flow, and general administration. Responsible for attendance across client teams, Development and maintenance of SOP, and other documentation to ensure uniformity across teams and processes Transition Management Submits periodic reports to the superiors on the performance and the growth plans available with the client Contribute towards minimizing attrition & absenteeism To be considered for this position, applicants need to meet the following qualification criteria: Minimum 2 year of experience as Manager in End-to-End RCM Well-organized, highly efficient with a keen eye for detail Excellent Communication and Interpersonal skills Strong quantitative ability Having working experience on Imagine software will be an added advantage Role: Operations Manager Industry Type: BPM / BPO Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Operations Education UG: Any Graduate Key Skills Skills highlighted with ‘‘ are preferred keyskills Payment Posting Cash PostingCredit Balance