Vastu Housing Finance

• Salary:
• Location: Hisar, Yamuna Nagar
• Key Skills: Accounting

Job Description:

Job description Key Responsibilities: Manage and execute the collection process for delinquent accounts. Maintain accurate and up-to-date records of customer interactions and payment history. Develop and maintain relationships with customers to encourage timely payment. Analyze and assess customer financial situations to find appropriate repayment options. Work collaboratively with internal teams to resolve customer issues and improve collection processes. Responsible for meeting target collections and recoveries targets as per plan. Ensuring all allocated customers are met, contacted wherever field collection is required or/and for customers who are delinquent or/and for customers directed by the ACM, etc. Ensuring follow-ups are done in a systematic method and recorded on the system. Ensuring minimal conversions of Soft repayment to field collection. Managing 30+,60+bucket DPD customers. To monitor, measure and restrict forward flow of contracts. To ensure collection as per the contract allocation and update payment details. To provide input to ACM for all customers. Highlighting any discrepancies in customer behavior or asset. To ensure collection as per guidelines. To ensure minimum forward flows. To highlight need of repossession with proper justification. To ensure efficient cash handling and timely deposition of cash & cheques in the branch. Required Skills and Qualifications: Bachelor's degree in finance, business administration, or a related field. Recovery in Mortgage Loan, Loan against property will be preferred. At least 2-3 years of experience in collections or a related field. Strong communication and interpersonal skills. Ability to analyze financial data and make informed decisions. Knowledge of financial laws and regulations. Comfortable working with technology and using software to manage customer data. Role: BFSI, Investments & Trading - Other Industry Type: NBFC Department: BFSI, Investments & Trading Employment Type: Full Time, Permanent Role Category: BFSI, Investments & Trading - Other Education UG: Any Graduate Key Skills Skills highlighted with ‘‘ are preferred keyskills Collections Customer RelationshipNegotiationCommunication SkillsLoan Against PropertyTime ManagementBucketHome LoansField CollectionsDebt RecoveryRecoveryInterpersonal Skills