Job description Role & responsibilities • Initiate welcome calls and emails to customers post-device handover and commissioning. • Follow up with feedback calls and emails once service jobs are completed. • Work closely with the Service Manager and Field Engineers to streamline service operations. • Support field teams by providing accurate scheduling and timely information. • Assign service engineers to breakdowns, B-check, and C-check calls. • Monitor and track service requests to ensure timely resolution. • Schedule appointments for service visits and monitor progress. read more Key Skills Skills highlighted with ‘‘ are preferred keyskills Customer RelationshipCRM ManagementCalling
Posted 2 hours ago
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Typically responds within 2 days
Job description Greetings from Infosys BPM Ltd., We are hiring for Customer Support International Voice Process in Bangalore and Pune. Please walk-in for interview on 13th and 14th June 2025 at Kolkata Location. Note: Please carry copy of this email to the venue and make sure you register your application before attending the walk-in. Interview details: Interview Date: 13th and 14th June 2025 Interview Time: 10.00 AM till 1:00 PM Interview Venue: Infosys Limited Plot No IIIG/2,P. S-New Town, Kolkata -700135 (Hatisala) Please find below Job Description for your reference: Infosys BPM Ltd. is hiring for (Customer Support - International Voice) Job Location: Bangalore and Pune Qualification: Customer Support- Full time Graduates Experience: 0 - 4 Years Job Description: Senior Process Executive Location: Bangalore and Pune Employment Type: Full-Time. Key Responsibilities: Excellent communication skills to attend/resolve client issues on calls/chat/mail. Open to work in 24*7 and work from office environment Analytical problem solvers who will understand issues and to resolve customer issues Problem solving skills and quick thinking to own & resolve customers issues independently, thoroughly & efficiently Being proactive and show the utmost respect for customers time Good time management, ensuring all contacts with customers add value Must adhere and non-negotiables: Excellent in communication Need to work on US shift timings. Need to complete specific and dedicated training programs set by the client. 24*7 ,flexible shifts100% WFO, no hybrid Preferred Qualifications: Any Graduate - Additional certifications in customer service/upskilling Note: Infosys BPM is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Documents to Carry: Carry a print out your updated resume; Carry any 2 photo Identity proof (PAN Card/Driving License/Voters ID card/Passport). All original education documents need to be available for verification. (10th, 12th, Graduation (Sem Wise Marksheet, CMM. Provisional and Original Degree) Pointers to note: Please do not carry laptops/cameras to the venue as these will not be allowed due to security restrictions. Original Government ID card is must for Security Clearance. Thanks & Regards, Talent Acquisition Team Infosys BPM Ltd Role: Customer Service Industry Type: BPM / BPO Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Customer Success, Service & Operations - Other Education UG: Any Graduate Key Skills Skills highlighted with ‘‘ are preferred keyskills Customer SupportInternational Voice US ProcessCustomer ServiceInternational Call CenterSolving QueriesVoice ProcessCustomer HandlingVoice SupportInternational Voice ProcessInternational BPO
Posted 5 hours ago
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Typically responds within 2 days
Job description Manages portfolio of clients with multiple projects. Responsible for delivering revenues assigned from specific clients as a result of repeat business caused by flawless execution of projects. Consistently delivers profit margins planned. Consistently completes project without write-downs or multiplier erosion. Typically manages projects involving RTF (Risk Triggering Factors). Manages more complex clients and projects. Has decision-making authority and directs other Project Managers in recognizing risk and uncertainty with plans to mitigate and eliminate such. Directs staff to operate and minimize exposure to claims. Supervises and directs Project Managers with multiple projects or program of projects. Develops and implements strategic project management methodologies and best practices across the organization. Conducts regular project reviews and performance assessments to ensure alignment with organizational goals and client expectations. Collaborates with senior leadership to define project priorities and resource allocation strategies. Mentors and coaches junior Project Managers to enhance their skills and promote professional growth. Leads cross-functional teams to drive innovation and continuous improvement in project delivery processes. Manages stakeholder relationships at the executive level, ensuring clear communication and alignment of project objectives with business goals. Qualifications This level is reserved for a senior level Project Manager who is developing to become a Program Manager. Under supervision of a senior Program Manager, provides oversight and management for multiple projects that are less complex and less sensitive in nature. Works under the direction and supervision of a more senior Program Manager. Begins to manage and direct program resources. Bachelor's degree in Business Administration, Engineering, or related field; Master's degree preferred. Minimum of 8 years of experience in project management, with at least 3 years in a senior role. PMP (Project Management Professional) certification required; additional certifications such as PMI-ACP or PRINCE2 are a plus. Proven track record of successfully managing multiple complex projects simultaneously. Strong leadership skills with the ability to mentor and guide junior Project Managers. Excellent communication and interpersonal skills, with the ability to effectively interact with clients, stakeholders, and team members at all levels. Proficiency in project management software and tools (e.g., Microsoft Project, Jira, Asana). Strong analytical and problem-solving skills, with the ability to identify and mitigate project risks. Experience in budget management and resource allocation across multiple projects. Familiarity with Agile and traditional project management methodologies. Ability to adapt to changing priorities and work effectively under pressure in a fast-paced environment. Role: Project Manager - Manufacturing Industry Type: Building Material (Cement) Department: Project & Program Management Employment Type: Full Time, Permanent Role Category: Construction / Manufacturing Education UG: B.B.A/ B.M.S in Management, Any Graduate PG: Any Postgraduate Key Skills Skills highlighted with ‘‘ are preferred keyskills project managementms projectagileproject management toolsjira management professionalasanabusiness administrationconstruction managementpmpresource allocationprince2project reviewproject deliveryconstructionbudget management
Posted 1 day ago
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Typically responds within 2 days
Job description POSITION SUMMARY: We are seeking an experienced Network Architect with expertise in Cisco Application Centric Infrastructure (ACI), Software-Defined Access (SDA), and Data Center networking technologies. The ideal candidate will design, implement, and optimise scalable, secure, and automated network solutions for enterprise and data centre environments. Key Roles & Responsibilities: In this position, you will be required to: Architect and design Cisco ACI-based data center network solutions, ensuring scalability and automation. Implement and optimize Cisco SDA for campus networking with DNA Center and ISE. Define high-level network strategies, roadmaps, and architectures aligned with business objectives. Lead data center network transformations, ensuring high availability and security. Deploy and configure Cisco Nexus switches, UCS, and Hyper converged infrastructure for data center environments. Integrate and manage Cisco DNA Center for automation, policy enforcement, and assurance. Implement Zero Trust principles and micro-segmentation strategies across ACI and SDA networks. Collaborate with security, cloud, and infrastructure teams to develop integrated solutions. Evaluate emerging network technologies and provide recommendations for continuous improvement. Develop and maintain technical documentation, including HLDs, LLDs, and operational guidelines. Troubleshoot complex network issues and provide expert-level support to operational teams. Provide mentorship and training to junior engineers and network teams. Education/Experience: Bachelors or Master’s in IT, or a related field. 10+ years of experience in network engineering and architecture, with expertise in Cisco ACI, SDA, and Data Center technologies. Deep knowledge of Cisco ACI, APIC controllers, and multi-site fabric architectures. Role: Network Architect Industry Type: IT Services & Consulting Department: Engineering - Hardware & Networks Employment Type: Full Time, Permanent Role Category: IT Network Education UG: B.Tech/B.E. in Electronics/Telecommunication, Electrical and Electronics, Information Technology, Computers Key Skills Skills highlighted with ‘‘ are preferred keyskills SDAVxlanApicCisco AciNetwork Architecture
Posted 1 day ago
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Typically responds within 2 days
Job description Responsible for engineering, design, and modification activities related to mechanical equipment, vessels and tanks and piping systems including equipment and piping specifications and procurement. May be involved with the support of installation and operation & maintenance of equipment. Discipline concerning air conditioning, refrigeration, ventilation, combustion, heat transfer, energy, power, fuels, propulsion, machinery, tools, manufacturing, fluids, plumbing, fire suppression systems and devices, water supplies and pumping systems for fire protection. Discipline covers the ability to solve problems that deliver and optimise safe, sustainable and ethical solutions for the design, production and operation of devices, machines, structures, processes and systems involving mechanical elements. Duties and Responsibilities Senior technical resource may serve as technical advisor for team Provides specialized technical input to studies and design for staff's specific area of expertise. Develops study and design procedures to facilitate high quality cost effective work by others. Participates in interdisciplinary review of project deliverables. Develops construction cost estimates and estimates of technical efforts for projects. Uses expertise in all steps of completing discipline component of PS&E package. Performs quality control review of design calculations or drawings. Prepares technical specification sections. Provides input to the development of engineering budget and schedule to meet requirements. Knowledge Independently analyzes and applies solutions to challenging issues within the area of expertise by applying critical thinking Analyzes and applies solutions to atypical and/or challenging issues within the area of expertise using standard operating procedures/methodologies Engineering experience that provides knowledge and exposure to fundamental theories, principles and concepts Demonstrated experience using AutoCAD, Revit and Navisworks skills. Good written and verbal communication skills. Prepares project deliverables that are reviewed by senior team members Continues to grow knowledge of the organization, customers, and processes Technical Excellence Identifies incremental improvements to existing procedures or processes that increase efficiency or work quality Performs a self-check of work products prior to submitting them to others. Leadership Works independently and collaboratively with a lesser level of guidance needed for unfamiliar tasks Provides regular updates to the manager on project/assignment status May assist more junior staff members with aspects of their job and may coordinate activities of a small team. Qualifications Minimum Bachelor's Degree in Mechanical Engineering (with minimum 10years experience) or Equivalent and specialising in HVAC Design. He/She should be well versed with ASHRAE/CIBSE/NFPA. He/She should have experience in commercial, residential, datacentre, and infrastructure projects from different geographies - USA, Canada, ANZ Region. Experienced Senior Mechanical Engineer - Specialized in HVAC Design. Should be capable of leading the discussions with the Client and lead projects for the HVAC Disciplines. Should be able to take Design decisions independently. Role: Mechanical Engineer Industry Type: Building Material (Cement) Department: Construction & Site Engineering Employment Type: Full Time, Permanent Role Category: Construction Engineering Education UG: Any Graduate PG: Any Postgraduate Key Skills Skills highlighted with ‘‘ are preferred keyskills navisworksashraeautocadrevithvac design hvacmechanical engineeringventilationdesign calculationswater supplyplumbingdesign engineeringchillerspipingrefrigerationdrawingmanufacturingconstructionmepfire protectionmachinery
Posted 1 day ago
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Typically responds within 2 days
Job description We want to shape the future with vision and innovation. Be part of it and develop your full potential! As part of the global NTT DATA Group, one of the most successful IT service providers in the world, we specialize in value-added SAP solutions as NTT DATA Business Solutions. With over 12,000 employees in more than 30 countries, we design, implement, and develop custom-fit SAP solutions for our global customers. Would you like to take the next step in your career and be part of our highly qualified team? Are you ready to break new ground? read more Key Skills Skills highlighted with ‘‘ are preferred keyskills ImplementataionECCPresalesField PresalesS4 Hana
Posted 1 day ago
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Typically responds within 2 days
Job description Interested candidate share his/her resume on below mail id amruta.maiti@hdbfs.com /9088801233 Job Role : Field Sales Officer Location - Kolkata Role & responsibilities Achievement of business plan targets in terms of volume growth, product mix and market share. Responsibility for Dealer network management & expansion. Managing Sales Profitability and target accomplishments for the assigned portfolio. Promotion of business & Institutional sales. Planning& executive sales promotion plans & activities. Effective cost management. Responsible for controlling early delinquency. Conducting detailed market study to analyze the latest market trends and tracking competitor activities and providing valuable inputs for fine tuning the selling strategies Perks and benefits Incentives + ESIC + PF Preferred candidate profile : Minimum 12th pass. Gender - Male & female both can apply. Salary : 10k to 12k+PF+ESIC+incentives. Timing Monday to Saturday (10:00a.m-7:00p.m) Regards, Amruta (HR Team) Role: Loan Officer Industry Type: Financial Services Department: BFSI, Investments & Trading Employment Type: Full Time, Permanent Role Category: Lending Education UG: Graduation Not Required Key Skills Skills highlighted with ‘‘ are preferred keyskills SalesLoanPersonal Loans Retail SalesSellingSales And MarketingField SalesCounter SalesRelationshipShowroomSales Executive ActivitiesMarketing
Posted 1 day ago
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Typically responds within 2 days
Job description SUMMARY Job Title: Field Associate - Fintech Location: Delhi Type: Freelance / Field-Based Industry: Fintech / Financial Services About the Role: We are seeking dynamic freelance field executives to represent Vayana Network, a leading fintech company, and promote its Channel Financing Facility. You will be responsible for meeting potential clients (SMEs, vendors, or distributors), pitching the financing solution, and facilitating their onboarding process by collecting necessary business documentation. Key Responsibilities: 1. Meeting Scheduling Coordinate with the central team or client point of contact (POC) to fix meetings with identified businesses. 2. Client Visit & Product Pitch Visit assigned client locations as per the schedule. Present and explain Vayana’s Channel Financing product to the finance/operations decision-makers. close high-ticket policies in the range of 25 lakhs to 5 crores. Use pitch decks, product documents, and FAQs to support your conversation. Explain repayment structure, benefits, eligibility, and onboarding steps in a clear and confident manner. 3. Lead Conversion & Onboarding Encourage interested businesses to sign up for the financing facility. Collect key documents such as KYC, financial statements, ITRs, bank statements, and GST returns. Ensure accurate handover of documents to the central processing team for further verification and activation. Eligibility Criteria: Bachelor’s degree (Commerce/Finance preferred) Pref 1+ year of experience in field sales, B2B outreach, or onboarding roles Strong verbal communication and interpersonal skills Familiarity with basic business documents (KYC, financials, etc.) Ability to travel locally and manage client interactions independently Why Join Us? Flexible freelance opportunity Attractive earnings per successful onboarding Backed by Vayana Network, a reputed fintech brand Training, pitch materials, and backend support provided Apply Now & Start Your Freelance Journey in Fintech! Benefits Earnings : 7000-10000 / per closure Incentives for higher premium policies No upper cap on earnings Role: Field Sales Executive Industry Type: Financial Services Department: Sales & Business Development Employment Type: Full Time, Permanent Role Category: Retail & B2C Sales Education UG: Any Graduate Key Skills channel salesverbal communicationinterpersonal skillsbusiness developmentcorporate salessalesfield salesmarketingoperationsoilsales executive activitiesb2b salesfieldcollectionslead generationgasfield workcommunication skillspetrochemicaldirect sales
Posted 1 day ago
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Typically responds within 2 days
Job description SUMMARY Hiring Now: Business Development Executive Fresher & Experienced Welcome! Location: Kolkata Salary: 13,500 to 16,500 + Incentives (up to 6,000) Shift: Day Shift 9:30 AM 7:00 PM Work Days: 6 Days a Week 1 Rotational Week Off Job role: Visit 50+ retail outlets daily as per route plan Build strong relationships with retailers Promote products & secure sales orders Ensure product visibility & in - store merchandising Track daily sales, market feedback, and trends Ensure minimum 50% productivity on visits Requirements Freshers & experienced candidates Any UG/ Graduate Field sales experience preferred Must own a two - wheeler Benefits Fixed Salary + Performance Incentives Great Learning & Career Growth Day Shift Only Role: Direct Sales Executive Industry Type: FMCG Department: Sales & Business Development Employment Type: Full Time, Permanent Role Category: Retail & B2C Sales Education UG: Any Graduate Key Skills hiringpbxavaya communication managerbusiness developmentverintmerchandisingretailsalesfeedbacktechnical supportstore merchandisingvoipip telephonyctiavayasipsales orderretail outletspresentation skillsavaya pbxnicefield salesvoice gatewaysfieldengage
Posted 1 day ago
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Typically responds within 2 days
Job description SUMMARY Looking Both Fresher/Exp candidates ready to work in blended Process in Leading KOLKATA MNC , Salary upto 4 lpa Requirements Requirements * Any Undergraduate / Graduate fresher and exp with excellent english communication can apply * Should have excellent communication (read/write/speak) * Should be smart and have convincing skills * Doing outbound calls and providing information * Selling products and promos * Helping customer * Comfortable to work in rotational shift Benefits Benefits Direct Company payroll , PF+ESI+Incentives , Telephonic interview Role: Bilingual / Multilingual Support - Voice / Blended Industry Type: BPM / BPO Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Voice / Blended Education UG: Any Graduate Key Skills voiceinterviewingprovidingscreeningchat processemail processmasscustomer servicesmartresearchhplcnmrrecruitmentoutboundenglishtelecallingbackendcommunication skillsbposhortlistinguvprocessback officecustomer careirblended processlcmstelephonic
Posted 1 day ago
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Typically responds within 2 days