Job description Roles and Responsibilities Manage customer relationships through effective communication, ensuring high levels of satisfaction and retention. Handle customer queries and concerns via phone calls, emails, or chats with empathy and professionalism. Maintain accurate records of all interactions using Google Sheets. Resolve issues promptly and efficiently to maintain a positive reputation for the company. Collaborate with internal teams to resolve complex customer complaints and improve overall service quality. Desired Candidate Profile Strong verbal communication skills for effective phone conversations. Excellent written communication skills for email writing and report preparation. Role: Customer Service Industry Type: Medical Devices & Equipment Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Customer Success, Service & Operations - Other Education UG: Any Graduate Key Skills Skills highlighted with ‘‘ are preferred keyskills Good Comm Skills Customer RelationshipCustomer ServiceWritten CommunicationEmail WritingExcel Reporting

Job description skinnsi is looking for Executive - IT to join our dynamic team and embark on a rewarding career journey. An Executive - IT is responsible for managing and overseeing the day - to - day IT operations of an organization, ensuring that the organization's technology infrastructure is secure, efficient, and reliable. The primary duties of an Executive - IT may include : 1. Developing and implementing IT policies, procedures, and best practices to ensure the security and integrity of the organization's technology infrastructure. 2. Managing and supervising IT staff, including hiring, training, and evaluating employees to ensure that the IT team is functioning effectively. 3. Overseeing the organization's computer networks, servers, and other hardware to ensure that they are operating efficiently and meeting the organization's needs. 4. Managing the organization's software applications, including ensuring that they are updated and running smoothly and that appropriate security measures are in place. 5. Planning and overseeing the organization's technology budget to ensure that resources are allocated effectively and that the organization is getting the best value for its technology investments. 6. Maintaining relationships with IT vendors and service providers to ensure that the organization is receiving high - quality services at a reasonable cost. 7. Developing disaster recovery and business continuity plans to ensure that the organization's technology infrastructure can quickly recover from unforeseen events or disasters. 8. Ensuring that the organization is in compliance with all relevant technology - related laws, regulations, and standards. Candidates should possess strong leadership, communication, and problem - solving skills, as well as experience managing and overseeing IT operations. Role: IT Support - Other Industry Type: Sports / Leisure & Recreation Department: IT & Information Security Employment Type: Full Time, Permanent Role Category: IT Support Education UG: Any Graduate PG: Any Postgraduate Key Skills IT Executive

Job description Eligibility Criteria: Candidates should be comfortable in fieldwork. Good written and verbal communication. Customer-service focus. Work Experience in help desk support, tech support, non-tech support, and software support would be required. Must have a 2-wheeler and a laptop Must be well-versed in the Local Language Roles and Responsibilities: Can visit our Restaurant Partners in the Field Provide service and customer support during field visits Install our POS software in their System / Device Give training about our product to our client Diagnose errors or technical problems and determine proper solutions to resolve their queries Build positive relationships with customers Research and identify solutions to software and hardware issues Diagnose and troubleshoot technical issues, including account setup and network configuration Ask customers targeted questions to understand the root of the problem quickly Communicate with clients through a series of actions, either via phone, email or chat, until they've solved a technical issue Ensure all issues are properly logged Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role Role: Customer Success, Service & Operations - Other Industry Type: IT Services & Consulting Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Customer Success, Service & Operations - Other Education UG: B.Tech/B.E. in Computers, BCA in Computers Key Skills Skills highlighted with ‘‘ are preferred keyskills Field Support Communication SkillsTroubleshooting SkillsInstallation And ConfigurationRemote SupportTechnical SupportSoftware InstallationIT SupportSoftware Support

Job description IT Software Development Published: 2025-05-29 Introducing Thinkproject Platform Pioneering a new era and offering a cohesive alternative to the fragmented landscape of construction software, Thinkproject seamlessly integrates the most extensive portfolio of mature solutions with an innovative platform, providing unparalleled features, integrations, user experiences, and synergies. By combining information management expertise and in-depth knowledge of the building, infrastructure, and energy industries, Thinkproject empowers customers to efficiently deliver, operate, regenerate, and dispose of their built assets across their entire lifecycle through a Connected Data Ecosystem. As a IT Business Analyst you will play a vital role in bridging the gap between IT and business operations, assisting the organisation in transformation projects and raising the maturity of IT service delivery.The IT Business Analyst will be required to bridge the gap between the business needs and the technological solutions. This role involves understanding the business requirements, analysing processes, and recommending solutions that align with the companys strategic goals. The IT Business Analyst will work closely with stakeholders to ensure that the technology solutions meet the business objectives and improve overall efficiency. What your day will look like Main responsibilities: Stakeholder Engagement: Identify and communicate with stakeholders, including senior business leaders, to understand and document their requirements. Maintain strong relationships to ensure needs are met and expectations are managed. Data Analysis: Gather, review, and analyse business and industry data, including KPIs, financial reports, and other key metrics using data analytics tools. Process Improvement: Evaluate current processes and systems to identify areas for improvement, including business process and capability modelling. Documentation: Maintain documentation regarding various projects, processes, and operations. Recommending Solutions: Develop solutions with assistance and support from relevant technical/ solution architects, aligned with stakeholder requirements. Ensure solutions are planned and designed with an adherence to budgets, standards, best practice, architectural principles, and strategic goals. The IT Business Analyst will be tasked to support the implementation teams in the delivery of solutions. Reporting: Create reports, dashboards, and visualisations of business and service performance to assist understanding and to inform business decision making. Continuous Improvement: Stay updated with industry trends and best practices to continuously improve the business analysis process. What you need to fulfill the role Proven experience of business capability modelling, requirements gathering, business process mapping, and process improvement, desirably in a similar industry. To be successful in performing their duties the ideal candidate will be accustomed to managing and cultivating professional relationships at all levels of the organisation. Experience of working with stakeholders from differing backgrounds and cultures. Strong analytical, problem-solving, and communication skills. Fluent in written and spoken English. Bachelors degree in business, IT, or a related field; CBAP (Certified Business Analysis Professional) certification is desired. Familiarity and proficiency with data analysis and project management software. What we offer Lunch n Learn Sessions I Womens Network I LGBTQIA+ Network I Coffee Chat Roulette I Free English Lessons I Thinkproject Academy I Social Events I Volunteering Activities I Open Forum with Leadership Team (Tp Caf ) I Hybrid working I Unlimited learning We are a passionate bunch here. To join Thinkproject is to shape what our company becomes. We take feedback from our staff very seriously and give them the tools they need to help us create our fantastic culture of mutual respect. We believe that investing in our staff is crucial to the success of our business. Your contact: Mehal Meht

Job description Company: Marsh McLennan Agency Description: Marsh McLennan is seeking candidates for the following position based in the Pune/Mumbai office. Senior Engineer/Principal Engineer What can you expect? We are seeking an experience Database Testing Quality Assurance Specialist to join our team. The ideal candidate will have 3-5 years of experience in Database testing and quality assurance, ensuring accuracy, integrity and reliability of our data system. This role involves collaborating with cross-functional teams to execute comprehensive testing strategies ensuring seamless data flow. What is in it for you? Holidays (As Per the location) Medical & Insurance benefits (As Per the location) Shared Transport (Provided the address falls in service zone) Hybrid way of working Diversify your experience and learn new skills Opportunity to work with stakeholders globally to learn and grow We will count on you to: Develop and execute complex data queries Perform thorough data testing including data validation, data integration and regression testing Collaborate with development and business teams to understand requirements and create comprehensive test plans Identify document and track defects, ensuring timely resolution and minimal business impact Maintaining documentation of test plans, test strategy, test cases, results and any system modifications. Participate in continuous improvement initiatives for quality assurance processes and tools. What you need to have: SQL (Advanced) Any programming language, preferred Python AWS Marsh McLennan (NYSE: MMC) is the worlds leading professional services firm in the areas of risk, strategy and people. The Company’s more than 85,000 colleagues advise clients in over 130 countries. With annual revenue of $23 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses. Marsh provides data-driven risk advisory services and insurance solutions to commercial and consumer clients. Guy Carpenter develops advanced risk, reinsurance and capital strategies that help clients grow profitably and pursue emerging opportunities. Mercer delivers advice and technology-driven solutions that help organizations redefine the world of work, reshape retirement and investment outcomes, and unlock health and well being for a changing workforce. Oliver Wyman serves as a critical strategic, economic and brand advisor to private sector and governmental clients. For more information, visit marshmclennan.com, or follow us on LinkedIn and X. Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people regardless of their sex/gender, marital or parental status, ethnic origin, nationality, age, background, disability, sexual orientation, caste, gender identity or any other characteristic protected by applicable law. Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person. Marsh McLennan (NYSE: MMC) is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marshmclennan.com, or follow on LinkedIn and X. Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, m

Job description Job Summary: We are seeking a motivated and results-driven Telecaller to join our team. The ideal candidate will be responsible for making outbound calls to potential and existing customers, handling inbound queries, and providing information about products/services. A successful telecaller must be persuasive, confident, and able to build rapport quickly. Key Responsibilities: Make outbound calls to prospective customers to generate leads or sales. Answer incoming calls and resolve customer queries or complaints. Explain the company s products/services to potential customers. Maintain accurate records of calls, customer interactions, and feedback. Follow up with customers to ensure satisfaction or collect required information. Achieve daily/weekly/monthly targets as set by the supervisor. Work collaboratively with the sales and customer service teams. Requirements: High school diploma or equivalent; bachelor s degree is a plus. Proven experience as a telecaller or similar customer service/sales role preferred. Excellent communication skills in [mention required languages, e.g., English, Hindi, etc.]. Strong interpersonal and negotiation skills. Ability to handle rejection and remain confident. Familiarity with CRM software and telephony systems is a plus. Ability to work independently and in a team. Job Type: Full Time Job Location: Kolkata- Salt Lake Sec-V Role: Customer Success Associate Industry Type: NGO / Social Services / Industry Associations Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Customer Success Education UG: Any Graduate PG: Any Postgraduate Key Skills SECSupervisorOutboundLead generationTelephonyService salesCustomer serviceCRM

Job description We are seeking a motivated and results-driven Telecaller to join our team. The ideal candidate will be responsible for making outbound calls to potential and existing customers, handling inbound queries, and providing information about products/services. A successful telecaller must be persuasive, confident, and able to build rapport quickly. Key Responsibilities: Make outbound calls to prospective customers to generate leads or sales. Answer incoming calls and resolve customer queries or complaints. Explain the company s products/services to potential customers. Maintain accurate records of calls, customer interactions, and feedback. Follow up with customers to ensure satisfaction or collect required information. Achieve daily/weekly/monthly targets as set by the supervisor. Work collaboratively with the sales and customer service teams. Requirements: High school diploma or equivalent; bachelor s degree is a plus. Proven experience as a telecaller or similar customer service/sales role preferred. Excellent communication skills in [mention required languages, e.g., English, Hindi, etc.]. Strong interpersonal and negotiation skills. Ability to handle rejection and remain confident. Familiarity with CRM software and telephony systems is a plus. Ability to work independently and in a team. Role: Customer Success Associate Industry Type: NGO / Social Services / Industry Associations Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Customer Success Education UG: Any Graduate PG: Any Postgraduate Key Skills SupervisorOutboundLead generationPDFSales lead generationTelephonyHTMLService salesCustomer serviceCRM

Job description Description & Requirements Summary: We are looking for a QA Functional Tester with experience in ERP modules to join our team. The ideal candidate should have a solid understanding of manual and automated testing processes, strong functional knowledge of manufacturing modules, and proficiency in defect tracking systems. This role requires attention to detail, analytical thinking, and effective communication skills to ensure high-quality software delivery. Responsibilities: Conduct functional testing of ERP modules to ensure system integrity and accuracy. Collaborate with stakeholders to understand business requirements and translate them into test scenarios. Perform manual testing, identifying defects and documenting findings in a defect tracking system. Utilize automated testing tools like Selenium to enhance efficiency and streamline QA processes. Provide expertise in manufacturing modules and PLM , ensuring comprehensive test coverage. Work closely with development teams to validate fixes and maintain quality assurance standards. Communicate findings and recommendations effectively with cross-functional teams. Requirements: Experience in ERP module functionality with strong analytical and troubleshooting skills. Hands-on manual testing experience and familiarity with defect tracking systems. Exposure to QA processes in manufacturing modules and PLM is a plus. Proficiency in automated testing tools like Selenium is preferred. Excellent communication skills to collaborate across teams and provide clear reports. Role: Software Development - Other Industry Type: IT Services & Consulting Department: Engineering - Software & QA Employment Type: Full Time, Permanent Role Category: Software Development Education UG: Any Graduate PG: Any Postgraduate Key Skills PLMERPManual testingManager Quality AssuranceTesting toolsDefect trackingFunctional testingAnalyticalSeleniumTroubleshooting

Job description Aster Medcity is looking for Associate - Insurance to join our dynamic team and embark on a rewarding career journey. Describe the advantages and disadvantages of different policies to promote the sale of insurance plans. Create and implement marketing strategies to compete with other individuals or insurance companies. Respond to clients insurance - related questions and issues. Calculate dividends and create payment methods. Establish a collaborative relationship with prospective clients from various sources such as networking, cold calling, and referrals. Distribute policy proceeds after a claim is submitted and approved. Recommend risk management strategies that fit clients' personal risk profiles. Prepare and present detailed reports on the progress of initiatives to management. Complete administrative tasks including maintaining records and handling policy renewals. Track insurance claims to ensure client and company satisfaction. Outstanding interpersonal and negotiation skills. Excellent written and verbal communication skills. Role: Customer Service Industry Type: Medical Services / Hospital Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Customer Success, Service & Operations - Other Education UG: Any Graduate PG: Any Postgraduate Key Skills Associate.Insurance.Aster MIMS Kannur

Job description Aster Medcity is looking for Associate - Medical Transcriptionist - Medical Transcription to join our dynamic team and embark on a rewarding career journey. Transcribe medical reports and documents accurately and efficiently. Listen to audio recordings from healthcare providers and convert them into written reports. Edit and proofread transcriptions to ensure accuracy and completeness. Follow protocols and guidelines for confidentiality and data security. Maintain accurate records of transcriptions and revisions. Collaborate with healthcare providers to clarify any unclear information. Provide training and support to other transcriptionists as needed. Role: Medical Transcriptionist Industry Type: Medical Services / Hospital Department: Healthcare & Life Sciences Employment Type: Full Time, Permanent Role Category: Health Informatics Education UG: Any Graduate PG: Any Postgraduate Key Skills Medical transcription