Job description Role Purpose The purpose of this role is to prepare test cases and perform testing of the product/ platform/ solution to be deployed at a client end and ensure its meet 100% quality assurance parameters. Do Instrumental in understanding the test requirements and test case design of the product Authoring test planning with appropriate knowledge on business requirements and corresponding testable requirements Implementation of Wipro's way of testing using Model based testing and achieving efficient way of test generation Ensuring the test cases are peer reviewed and achieving less rework Work with development team to identify and capture test cases, ensure version Setting the criteria, parameters, scope/out-scope of testing and involve in UAT (User Acceptance Testing) Automate the test life cycle process at the appropriate stages through vb macros, scheduling, GUI automation etc To design and execute the automation framework and reporting Develop and automate tests for software validation by setting up of test environments, designing test plans, developing test cases/scenarios/usage cases, and executing these cases Ensure the test defects raised are as per the norm defined for project / program / account with clear description and replication patterns Detect bug issues and prepare file defect reports and report test progress No instances of rejection / slippage of delivered work items and they are within the Wipro / Customer SLA's and norms Design and timely release of test status dashboard at the end of every cycle test execution to the stake holders Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders Status Reporting and Customer Focus on an ongoing basis with respect to testing and its execution Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc On time deliveries - WSRs, Test execution report and relevant dashboard updates in Test management repository Updates of accurate efforts in eCube, TMS and other project related trackers Timely Response to customer requests and no instances of complaints either internally or externally No Performance Parameter Measure 1 Understanding the test requirements and test case design of the productEnsure error free testing solutions, minimum process exceptions, 100% SLA compliance, # of automation done using VB, macros 2Execute test cases and reporting Testing efficiency & quality, On-Time Delivery, Troubleshoot queries within TAT, CSAT score Mandatory Skills: API Automation Testing. Role: Automation Test Engineer Industry Type: IT Services & Consulting Department: Engineering - Software & QA Employment Type: Full Time, Permanent Role Category: Quality Assurance and Testing Education UG: B.Tech/B.E. in Any Specialization PG: Any Postgraduate Key Skills Skills highlighted with ‘‘ are preferred keyskills API Automation Testing automation frameworktest planningtest casesTroubleshootautomation reportingTesting

Job description Job description. Designation: Executive & Senior Executive. Role: International Voice process Languages Known: English Qualification: Graduate not mandatory. Notice period: Immediate Joiners. Interview Venue: HEXAWARE TECHNOLOGIES/BPS; Chennai one SEZ IT PARK - GATE 2; IG-3, 3rd Floor, Phase 2, Pallavaram 200 Feet Ring Road, MCN Nagar Ext, MCN Nagar Extension, Thoraipakkam, Chennai -Tamil Nadu 600097. Desired Candidate Profile: Min 6 months of BPO Experience with proper documents is mandatory. Freshers are also can welcome. Excellent communication in English (should be good Grammar, sentence construction and pronunciation). Candidate should speak in English Fluently. Preferred Immediate joiners. Should be comfortable working 5 days Mon to Friday. (Rotational shift) Fixed Saturday and Sunday Week off. Interested candidates Please share your resume through WhatsApp. HR Name: Ramya R Contact No: 9042336355 Kindly Mention "Ramya R" in top of your resume. Role: Voice / Blended - Other Industry Type: IT Services & Consulting Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Voice / Blended Education UG: Graduation Not Required Key Skills Skills highlighted with ‘‘ are preferred keyskills US ProcessBpo VoiceUs Voice ProcessInternational Voice ProcessInternational BPO Voice ProcessInternational Calling

Job description Role & responsibilities Job Summary: The Centralised CRM Helpdesk Executive at Khazana Jewellery will act as the first point of contact for customers across all regions, delivering prompt and personalized assistance. The role involves handling inbound and outbound calls, managing cases, Opportunities and leads through Salesforce, and building customer engagement through lifecycle-based communications. Key Responsibilities: 1. Case Handling and Routing in Salesforce 2. Lead Management from DTH (Direct-to-Home) Activities 3. Opportunity Follow-Up 4. Birthday and Anniversary Calls 5. Inbound and Outbound Calls Preferred candidate profile Graduate in any stream. 1 to 3 years of experience in customer service or CRM support roles (retail/jewellery domain preferred). Familiarity with Salesforce (Service Cloud/Sales Cloud) and cloud telephony systems is advantageous. Mandatory: Tamil, Telugu, Kannada, and English (Speak) Multilingual proficiency is essential to handle customers across southern India Role: Customer Engagement Industry Type: Gems & Jewellery Department: Sales & Business Development Employment Type: Full Time, Permanent Role Category: Sales Support & Operations Education UG: Any Graduate Key Skills Skills highlighted with ‘‘ are preferred keyskills Lead GenerationInbound CallsSalesforce CRMOutbound Calling

Job description Roles and Responsibilities: Work experience of Accounts Payable/Procure to Pay Knowledge on GST, IGST, CGST, TDS, VAT Invoice Processing/Invoice audit/vendor payments experience must SAP end user experience in FI Module for Financial accounting is must. Advanced Excel, PPT, MIS report and other analytical reporting knowledge & experience is an added advantage. Knowledge about different kind of payment methods and payment term. PO and non PO invoices handling Role: Finance & Accounting - Other Industry Type: IT Services & Consulting Department: Finance & Accounting Employment Type: Full Time, Permanent Role Category: Finance & Accounting - Other Education UG: Any Graduate PG: Any Postgraduate Key Skills Skills highlighted with ‘‘ are preferred keyskills System Engineering TDSGSTCGSTIGSTPO invoices handling

Job description Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreement Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure 1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT 2Team ManagementProductivity, efficiency, absenteeism 3Capability developmentTriages completed, Technical Test performance Mandatory Skills: Anaplan. Experience: 5-8 Years. Role: Technical Lead Industry Type: IT Services & Consulting Department: Engineering - Software & QA Employment Type: Full Time, Permanent Role Category: Software Development Education UG: B.Tech/B.E. in Any Specialization PG: Any Postgraduate Key Skills Skills highlighted with ‘‘ are preferred keyskills technical leadership technical escalationsAnaplantroubleshootingoperational excellence

Job description We are looking to fill Project Lead position for product migration assignment. Project Lead position for product migration assignment will be remote and require no travel. The Project Lead will act as a primary contact to external customers (Physicians and Hospitals) while working closely with cross-functional teams to manage product migration tasks. The role will be responsible for planning, coordinating and managing Revenue Cycle solutions product migration activities. Primary responsibilities of a Project Lead include: Manage the product implementation of existing clients adding new business or modifying current business Responsible for client outreach to kick off the product implementation/migration process Present project plan to client on product modules to be implemented per signed contract Set client expectations and define scope of product migration activities Responsible to educate client on best practices and guide them through the product migration phase Manage all communication with the client including conducting meetings and conference calls Must be responsible for the coordination, communication and accurate reporting of all migration related activities under the supervision of Program Manager Facilitates training needs, schedules client training and reports on training completed Ability to manage multiple projects concurrently with aggressive timeframes Complete projects within set timelines while mitigating risks that could cause the project to delay. Manage detailed work plans, schedules and client status reports. Responsible for tracking and managing client product migration deliverables Responsible for gathering client requirements and collaborating with internal departments to resolve issues related to the client product migration Ensure successful hand-off to client services group for on-going support post product migration Collaborate with internal departments to resolve client questions and issues during product migration Responsible for keeping the project on track and in scope, anticipating and assessing project issues Responsible for developing resolutions working with the team and management, to meet productivity, quality, and client-satisfaction goal Mandatory Skills: ASP.NET. Experience: 5-8 Years. Role: IT Project Lead Industry Type: IT Services & Consulting Department: Project & Program Management Employment Type: Full Time, Permanent Role Category: Technology / IT Education UG: B.Tech/B.E. in Any Specialization PG: Any Postgraduate Key Skills Skills highlighted with ‘‘ are preferred keyskills ASP.NET product implementation.netProject Leadingproject coordinationproject planning

Job description Project Role :Application Lead Project Role Description :Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills :SAP S/4HANA Manufacturing Good to have skills :NAMinimum 7.5 year(s) of experience is required Educational Qualification :15 years full time education Summary:As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that application requirements are met, overseeing the development process, and providing guidance to team members. You will also engage in problem-solving activities, ensuring that the applications align with business objectives and user needs, while maintaining a focus on quality and efficiency throughout the project lifecycle. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor project progress and ensure timely delivery of application features. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP S/4HANA Manufacturing.- Strong understanding of application design principles and methodologies.- Experience with configuration and customization of SAP S/4HANA modules.- Ability to troubleshoot and resolve application-related issues effectively.- Familiarity with integration processes between SAP S/4HANA and other systems. Additional Information:- The candidate should have minimum 7.5 years of experience in SAP S/4HANA Manufacturing.- This position is based at our Chennai office.- A 15 years full time education is required. Qualification 15 years full time education Role: ERP Architect Industry Type: IT Services & Consulting Department: Engineering - Software & QA Employment Type: Full Time, Permanent Role Category: Software Development Education UG: B.Tech/B.E. in Any Specialization PG: Any Postgraduate Key Skills Skills highlighted with ‘‘ are preferred keyskills c#application designsap s hanajavadesign principles restc++asp.net mvcoracleandroidado.netjavascriptsql serversqlmicroservicesspringdesign patternsasp.netoopsmultithreadingdata structuresmvcaws

Job description Project Role :Application Lead Project Role Description :Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills :Dassault Systemes 3DEXPERIENCE ENOVIA Customization Good to have skills :NAMinimum 3 year(s) of experience is required Educational Qualification :15 years full time education Summary:As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various stakeholders to gather requirements, overseeing the development process, and ensuring that the applications meet the specified needs. You will also engage in problem-solving discussions, providing insights and solutions to enhance application functionality and user experience. Additionally, you will mentor team members, fostering a collaborative environment that encourages innovation and continuous improvement. Roles & Responsibilities:Coordinate with customers to perform data cleansing on the source system and import/save the cleaned SolidWorks data into the 3DEXPERIENCE platform.Understand and work with SolidWorks configurations and data structures relevant to migration.Validate imported data in the latest versions of the 3DEXPERIENCE platform to ensure accuracy and completeness.Develop or execute scripts using TCL and MQL for data correction, transformation, and automation.Collaborate with cross-functional teams to ensure end-to-end data migration quality and success.Document data migration procedures, challenges, resolutions, and validation results. Professional & Technical Skills: Strong understanding of SolidWorks and its configuration settings related to data migration.Hands-on experience with latest versions of 3DEXPERIENCE platform, especially in data validation workflows.Proficiency in scripting using TCL and MQL.Ability to work closely with business stakeholders and technical teams to ensure clean and complete data migration.Good to Have skills- Familiarity with ETL tools such as SSIS or equivalent.Exposure to relational databases like Microsoft SQL Server and MySQL.Experience in consuming and integrating with RESTful web services for data load operations. Additional Information:- The candidate should have minimum 4+ years of experience in Dassault Systemes 3DEXPERIENCE ENOVIA Customization.- This position is based at our Chennai office.- A 15 years full time education is required. Qualification 15 years full time education Role: Data warehouse Architect / Consultant Industry Type: IT Services & Consulting Department: Engineering - Software & QA Employment Type: Full Time, Permanent Role Category: DBA / Data warehousing Education UG: B.Tech/B.E. in Any Specialization PG: Any Postgraduate Key Skills Skills highlighted with ‘‘ are preferred keyskills solid works3dexperiencesql serverenoviassis web servicesjspcatia v5mqldata migrationautocadcatiasqljavaj2eemysqlhtmletltclrestteamcenteroracleproduct life cycle managementjavascriptplmproduct designservletsdelmiaunix

Job description Project Role :Software Development Lead Project Role Description :Develop and configure software systems either end-to-end or for a specific stage of product lifecycle. Apply knowledge of technologies, applications, methodologies, processes and tools to support a client, project or entity. Must have skills :SAP Master Data Governance MDG Tool Good to have skills :NAMinimum 7.5 year(s) of experience is required Educational Qualification :15 years full time education Summary:As a Software Development Lead, you will engage in the development and configuration of software systems, either managing the entire process or focusing on specific stages of the product lifecycle. Your day will involve applying your extensive knowledge of various technologies, applications, methodologies, and tools to effectively support clients and projects, ensuring that all software solutions meet the required standards and specifications. You will also be responsible for guiding your team through challenges and fostering an environment of collaboration and innovation. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Mentor junior team members to enhance their skills and knowledge.- Facilitate regular team meetings to discuss progress, challenges, and strategies. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP Analytics Cloud Development.- Strong understanding of data modeling and visualization techniques.- Experience with integrating SAP Analytics Cloud with other SAP solutions.- Familiarity with agile methodologies and project management tools.- Ability to troubleshoot and resolve technical issues efficiently. Additional Information:- The candidate should have minimum 7.5 years of experience in SAP Analytics Cloud Development.- This position is based in Chennai.- A 15 years full time education is required. Qualification 15 years full time education Role: Technical Architect Industry Type: IT Services & Consulting Department: Engineering - Software & QA Employment Type: Full Time, Permanent Role Category: Software Development Education UG: B.Tech/B.E. in Any Specialization PG: Any Postgraduate Key Skills Skills highlighted with ‘‘ are preferred keyskills cloud developmentsap analytics cloudmdgsap master data governancedata modeling c#pythonsoftware developmentmicrosoft azurejavascriptjquerysql servermicroservicesspring bootnode.jspostgresqlmysqlagilesap abapawsagile methodology

Job description This role involves the development and application of engineering practice and knowledge in the following technologies Standards and protocols, application software embedded software for wireless and satellite networks, fixed networks enterprise networks connected devices IOT and device engineering, connected applications 5G edge, B2X apps and Telco Cloud, Automation and Edge Compute platforms. This role also involves the integration of network systems and their operations, related to the above technologies. - Grade Specific Focus on Connectivity Network Engineering. Entry level graduate with limited commercial and technical work experience. Build skills and expertise in a chosen Engineering Discipline. Works to instructions and directions and delivers reliable results. Keen to understand clients business needs. Solves routine problems. Organises own time with a short time horizon. Skills (competencies) Role: Network (Support) Engineer Industry Type: IT Services & Consulting Department: Engineering - Hardware & Networks Employment Type: Full Time, Permanent Role Category: IT Network Education UG: Any Graduate PG: Any Postgraduate Key Skills Skills highlighted with ‘‘ are preferred keyskills application softwarenetwork engineeringnetworkingwirelessprotocols switchingtcpeigrpwanbgpnetwork administrationccnpospfroutingvtpvlanfirewallcisco routerslanhsrptroubleshootingccna