Job description Urgent Hiring for International process WORK FROM OFFICE Job Responsibilities: - 1. Resolve customer complaints via Call. 2. Responding promptly to customer inquiries. 3. Ensure customer satisfaction and provide professional support. 4. Proper resolution to customer Queries. Job Requirements: Flexibility to work in 24/7 environment Excellent Communications skills required in ENGLISH FRESHER OR 6 months bpo exp Graduates/ Undergraduates Salary: 25-40K CTC 5/6 Days Working Shift- 9 Hour Rotational AND Afternoon Shifts, For Male 24*7 (Last shift 5 pm to 2 am) for Females DAY SHIFTS ONLY 6 am to 8 pm (Any 9 Hours window) Location: Noida sector 60 Interested candidates can WhatsApp to Schedule their interview on the Below mentioned number HR SWATI Interview Details: Contact Person: HR AISHWARYA Contact Number: 9958163579 Timing: Monday to Saturday from 10:00 AM to 3 PM. Address: I Energizer, A-37, GATE NO. 2, Sec- 60, Noida. Near Sector 59 metro station Feel free to refer your friends and share the contact number 9958163579 Role: Customer Retention - Voice / Blended Industry Type: BPM / BPO Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Voice / Blended Education UG: Any Graduate Key Skills Skills highlighted with ‘‘ are preferred keyskills Inbound Processinternational bpoinbound customer serviceVoice ProcessInbound Voice Process bpoCustomer ServicecceSolving QueriesOutbound ProcessInboundcustomer supportCSETelecallingDomesticDomestic BPOCustomer CareCustomer HandlingDomestic Process
Posted 2 hours ago
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Job description -Talent Acquisition - Learning & Development - HR Operations & Compliances - Employee Engagement Role: Recruitment & Talent Acquisition - Other Industry Type: Packaging & Containers Department: Human Resources Employment Type: Full Time, Permanent Role Category: Recruitment & Talent Acquisition Education PG: MBA/PGDM in HR/Industrial Relations Key Skills Skills highlighted with ‘‘ are preferred keyskills InterviewingTalent AcquisitionSourcing ProfilesScreeningSalary Negotiation Offer GenerationEnd To End RecruitmentJoining FormalitiesJob PostingEmployee InductionInterview CoordinationHR CoordinationInterview SchedulingShortlisting
Posted 5 hours ago
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Job description Hiring Alert Executive HR Operations We’re looking for a detail-oriented Executive – HR Operations with 0-1 years of experience. Location: Gurugram Department: Human Resources Employment Type: Full-time Immediate Joiners Preferred Experience- 0-4 Years Key Responsibilities: * Support daily HR operations * Handle employee queries * Assist with onboarding and exit processes * Maintain employee records and HR documentation * Help organize HR reports and employee engagement activities Key Requirements: *Good communication and interpersonal skills *Proficient in MS Excel (VLOOKUP, HLOOKUP, Pivot Tables, etc.) *Must be available to join immediately* Role: HR Generalist Industry Type: Financial Services Department: Human Resources Employment Type: Full Time, Permanent Role Category: HR Operations Education UG: Any Graduate PG: Any Postgraduate Key Skills Skills highlighted with ‘‘ are preferred keyskills Exit Formalitieshuman resourceOnboardingExcel Joining FormalitiesHR OperationsPowerpointHLOOKUPExit ProcessPivot TableHR CoordinationVLOOKUPMS Office Word
Posted 1 day ago
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Typically responds within 2 days
Job description Role & responsibilities Position: Sr. Associate HR / Executive HR (Employee Relations) Location: Ranka Groups, Tin Factory Bus Stop, Bangalore -16 Required Education: MBA/MSW in Human Resource Experience: 0-3 Years of experience into HR Employee Relations. Preferred: Should have Good Communication Skills. Flexible to work for 6 Days. Ready to Work From Office Job Role: To take care of all aspects of employee connects post recruitment till exit. Driving compliance activities, employee connects & Provides guidance regarding personnel policies and procedures. Handling Employee grievances and providing appropriate resolutions for the same. Engaging Employees in Fun Activities, Conducting Festival Events, and motivating employees through R&R Activity. Preparing & Publishing weekly and Monthly Dashboards. Taking care of Exit formalities. Interested Candidates kindly share your Resume / CV for the below mentioned Email ID Email ID : - manasi.angadi@bigbasket.com Role: Employee Relations - Other Industry Type: Retail Department: Human Resources Employment Type: Full Time, Permanent Role Category: Employee Relations Education PG: MBA/PGDM in HR/Industrial Relations Key Skills Skills highlighted with ‘‘ are preferred keyskills Attrition ManagementEmployee RelationsEmployee EngagementEmployee GrievancesExit Process Attrition ControlRetention StrategiesPipPerformance ManagementEmployee Retention
Posted 1 day ago
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Typically responds within 2 days
Job description The incumbent will be responsible for managing entire area for driving sales, product Awareness Building, Visibility & Merchandising. Ensuring consistency in primary and secondary sales. Analyzing and handling Competition and competitor activities. Preparing deliverables and targets for all team members Key Stakeholders: Internal Area Sales Team, ZHR, Business Training ,Commercial officer , HO support function Key Stakeholders: External Retail outlets, Distributors, CFAs Reporting Structure: Zonal Business Manager Experience: Minimum 4 year to 10 year selling experience in FMCG/OTC/pharma Industry Must have extensive sales experience and experience in managing a large sales force Skills People Management Strong interpersonal skills Team management skills Negotiation skills Problem Solving skills Responsibilities Drive Business Strategy and Processes Develop and implement business strategies and action plans and propose business improvement Assign targets to the team members reasonably based on the potential of the territory and resources Sales Forecasting at monthly and quarterly level, monitoring sales team performance, analyzing data and reports Enable TSO/TSI/SO to maximize the output from retailers and distributors by using knowledge and skills effectively (product detailing/sales closing / objection handling / input utilization / scheme utilization/ POS,POP utilization) through Joint FieldWork Resolving Customer Complaints and grievances Coordinating with HO for Brand related activities, Supply Chain, Finance and HR Infrastructure Management Develop and manage efficient distribution networks for sales through appointment of distributors,maintaining stock levels,timely billing and collection CFA Management Team Handling & Development Coaching and Mentoring the team members to align their performance with the business plans Managing TSOs, TSIs and SOs effectively and ensuring their development Enabling the team members for achievement of incentives Ensuring timely reporting through teamin company prescribed formats Induction and on the job training of new team members Involvement in the competency based recruitment process in coordination with Zonal HR Qualifications Graduate + MBA / PGDBM Role: Area Sales Manager (B2B) Industry Type: Biotechnology Department: Sales & Business Development Employment Type: Full Time, Permanent Role Category: Enterprise & B2B Sales Education UG: Any Graduate PG: Any Postgraduate Key Skills Skills highlighted with ‘‘ are preferred keyskills FMCG Sales Business Strategyteam managementInfrastructure ManagementPeople ManagementCFA Managementsales
Posted 1 day ago
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Typically responds within 2 days
Job description 3-4 years experience in HR operations, payroll, induction, etc. Work from office - Ahmedabad, Gujarat 10 AM - 7 PM ONLY FEMALES CAN APPLY Share updated CV at 75670 60888 / glory.m@crystalvoxx.com Role: HR Generalist Industry Type: Pharmaceutical & Life Sciences Department: Human Resources Employment Type: Full Time, Permanent Role Category: HR Operations Education UG: Any Graduate Key Skills Skills highlighted with ‘‘ are preferred keyskills HR Generalist ActivitiesPayroll HRMInductionHuman Resource ManagementJoining FormalitiesExit InterviewsSalary ProcessingLeave ManagementExit Process
Posted 1 day ago
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Typically responds within 2 days
Job description Role & responsibilities Manage and oversee the operational activities of the corporate travel department, ensuring smooth and efficient service delivery. Utilize GDS software (Galileo/Amadeus) to handle air ticketing for domestic travel. Build and maintain relationships with corporate clients, understanding their travel needs, and providing personalized service. Coordinate and book flights, accommodations, and other travel arrangements according to client preferences and budgetary constraints. Ensure compliance with corporate travel policies and negotiate favorable rates with airlines, hotels, and other travel suppliers. Stay updated on industry trends, airline regulations, and travel-related technology to provide the most up-to-date information to clients. Handle and resolve any issues or complaints related to travel bookings, ensuring customer satisfaction and retention. Collaborate with the finance department to manage billing, invoicing, and financial reporting for corporate travel accounts. Monitor and analyze travel data and expenses, identifying cost-saving opportunities and providing reports to management. Train and mentor team members, ensuring their professional development and adherence to company standards. Develop and maintain strong relationships with travel suppliers, negotiating contracts and ensuring the best possible service for clients. Preferred candidate profile Bachelor's degree in Tourism, or a related field. Proven experience in corporate travel management, with a strong focus on air ticketing using GDS software (Galileo/Amadeus). In-depth knowledge of domestic travel booking processes, including flight, hotel, and car rental reservations. Excellent customer service skills and the ability to handle corporate clients' travel needs with professionalism and efficiency. Strong negotiation and relationship-building skills to secure favorable rates and services from travel suppliers. Proficient in using travel-related technology and online booking platforms. Attention to detail and the ability to multitask in a fast-paced environment. Strong organizational and time management skills to meet client deadlines and manage team schedules. Excellent communication and interpersonal skills to effectively collaborate with clients, team members, and travel suppliers. Leadership qualities with the ability to motivate and guide a team. Proficiency in MS Office suite and travel management software. Knowledge of travel industry regulations, including airline policies, travel advisories, and safety protocols. Ability to adapt to changing travel trends and technologies. Role: Operations Manager Industry Type: Travel & Tourism Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Operations Education UG: Any Graduate Key Skills Skills highlighted with ‘‘ are preferred keyskills Air Ticketing Domestic TicketingReservationAirlinesTravel ProcessGDSIATATicket BookingGalileoCorporate Travel ManagementAmadeusClient Handling
Posted 1 day ago
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Typically responds within 2 days
Job description Job Responsibilities: 1. Play a primary role in managing the in-house accounting team. 2. Review day-to-day accounting, compliance and book-keeping function by ensuring correct accounting by adhering to all statutory compliances. 3. Develop an impactful management and donor reporting framework which includes catering to the donor specifications while balancing legal requirements. 4. Produce accurate and timely financial reports and financial statements in accordance with the donor reporting calendar. 5. Serve as the accounting expert at the local level, responding to internal requests timely and completely. 6. Responsible for payments to ensure accurate and timely disbursements. 7. Identify and manage compliances, including compliances specific to CSR / charitable institutions. 8. Prepare and collate financial data for internal and external audits, and tax and regulatory reporting. 9. Ensure that journal entries, prepaid expense schedules, financial analysis, monthly account reconciliations, and quarterly financial statement support is properly maintained. 10. Assist leadership teams with budgeting and cost optimization. Role: Accounts Manager Industry Type: Education / Training Department: Finance & Accounting Employment Type: Full Time, Permanent Role Category: Accounting & Taxation Education UG: B.El.Ed in Any Specialization, B.Ed in Any Specialization PG: M.Com in Any Specialization Key Skills Skills highlighted with ‘‘ are preferred keyskills TallyAccountingBook Keeping
Posted 1 day ago
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Typically responds within 2 days
Job description Constructive engagement with the Front Office and other functional teams (CEOs Office and Business Heads Office included) to optimise Risk-Reward across the business underpinned by continuing emphasis on governance and controls. RESPONSIBILITIES Effective Committee Governance and Oversight Support Country Chief Risk Officer (CRO) in: review of relevant portfolios, discharge of duties as a Country Management Team (CMT) Member and Regional Risk Team. Co-ordination to ensure efficient running of key Risk meetings, preparation of quality packs and minutes for Country Risk Committee (CRC) & Country Non-Financial Risk Committee (CNFRC) and tracking on closure of deliverables. Support Group Enterprise Risk Management (ERM) team to ensure a smooth landing of ERMF by reviewing and improving country templates for RTF Addendums, EMRF Validation Checklist. Facilitate governance through ERMF in country and ensure co-ordination and feedback loop with the Group teams on roll out. Coordinate with all Country Risk Framework Owners (RFOs) to monitor any changes to RTF documents, Country Risk Appetite. Lead and co-ordinate the implementation & monitoring of the Risk Appetite Document for India in line with the Group Risk Appetite with inputs from all Country RFOs. Embed the process for Credit, Reputational, Climate and Model Risk as Principal Risk Types where the Risk Framework Owner is the CCRO. Regulatory Affairs Lead the risk engagement with the regulator during the onsite Reserve Bank of India (RBI) inspection. Support compilation and ensure timely submission of data requirements from RBI for Risk function. Liaise with key stake holders across Risk teams and Business Team to deliver query resolution / clarification and support the RBI Inspection. Ensure responses to issues raised with respect to Risk function are submitted to RBI. Drive closure of all credit risk and governance related points highlighted by the regulator in both the Preliminary and Final Risk Assessment Report. Facilitate review of exposure in line with Local Lending Policy across CCIB and CPBB portfolios. Lead discussions, interactions with the Statutory Audit for all risk related engagements through the year. Review local account book disclosures, closely work with risk stakeholders across the bank to ensure alignment across units. Key Stakeholders Internal Country Risk, Compliance, Finance and Business heads CROs for South Asia Country Management Team & their offices Country Risk Framework Owners Group ERM Team External Regulators Auditors Key Responsibilities Roles and responsibilities for Regulatory Reporting Ensure correctness and timeliness in regulatory reporting. Ensure trending, review and validation of exposure numbers. Prepare or generate and review data points assigned to CRO s Office. Coordinate with SPOCs for logic or related queries when required. Review and upload MFUs assigned to Risk. Handle change requests and defects related to Risk data points by coordinating with Project / Tech / SPOC teams. Ensure up-to date DOIs / process notes / documentation. Ensure submission of data quality and regulatory issues to Data Governance Forum (DGF). Ownership of the Credit Mid-Level Committee to ensure review of the credit related RBS data points. ICAAP End to end ownership of the ICAAP document involving significant cross functional work across all risk units and finance. Review Pillar 2 Assessment Papers with Credit Risk, Retail Risk, Market Risk and Liquidity Risk. Ensure preparation and submission of the Base case and Stress case Scenarios. Ensure preparation and submission of the Base case and Stress case Loan Impairment projections. IFRS 9 In Country Review and Monitoring Ensure detailed review of ECL results under the 24-hour timeline. Continuous engagement with business and finance counterparts on ECL trends and movements. Prepare Thematic Trends review for the Country Risk Committee. Engage with Statutory and Group Auditors on confirming the attestation process. Ensure the IFRS 9 Governance structure in country with the establi
Posted 1 day ago
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Typically responds within 2 days
Job description Entry level management position that leads the banquet staff while personally assisting in executing events based on requirements and standards. Develops and directs team to provide consistent, high quality service. Communicates performance expectations and trains staff in processes. Responsible for managing financial and administrative duties. CANDIDATE PROFILE Education and Experience High school diploma or GED; 2 years experience in the event management, food and beverage, or related professional area. CORE WORK ACTIVITIES Supporting Management of Department Operations and Inventories Manages departmental inventories and assets including par levels and maintenance of equipment. Conducts monthly department meetings with the Banquet captains and employees. Maintains attendance log for banquet employees. Maintains and enforces established sanitation levels. Adheres to and reinforces all standards, policies, and procedures (SOPs, LSOPs, etc). Ensures employee awareness of the event phase portion of the Meeting Planner Survey and Guest Satisfaction Scores. Orders supplies for the department (eg, china, glass, silver, buffet presentations, props, and other service equipment needs). Uses banquet beverage Use records to guide banquet beverage supervisor in controlling liquor costs, managing the banquet beverage perpetual inventory and requisitioning liquor. Understands the impact Banquet operations has on the overall success of an event and manages activities to maximize customer satisfaction. Schedules banquet service staff to forecast and service standards, while maximizing profits. Participating in and Leading Banquet Teams Attends and participates in all pertinent meetings. Leads shifts and actively participates in the servicing of events. Applies and continually broadens knowledge of food and wine pairings and cutting edge cuisine, and overall event presentation. Providing and Ensuring Exceptional Customer Service Sets a positive example for guest relations. Interacts with guests to obtain feedback on product quality and service levels. Responds to and handles guest problems and complaints. Empowers employees to provide excellent customer service. Strives to improve service performance. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. Reviews quarterly Meeting Planner Survey and participates in the development and implementation of corrective action to address service challenges; focuses on continuous improvement of guest satisfaction. Conducting Human Resources Activities Interviews and hires Banquet captains and employees with appropriate skills. Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job. Ensures employees understand expectations and parameters. Observes service behaviors of employees and provides feedback to individuals. Reviews comment cards and guest satisfaction results with employees. Participates in the development and implementation of corrective action plans. Communicates and executes departmental and property emergency procedures and ensures staff are trained in safety procedures. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Role: Banquet Manager Industry Type: Hotels & Restaurants Department: Food, Beverage & Hospitality Employment Type: Full Time, Permanent Role Category: Events & Banquet Education UG: Diploma in Mechanical PG: Any Postgraduate Key Skills Product qualityAdministrationEvent managementguest satisfactionCustomer satisfactionHRCustomer serviceManagementContinuous improvementGuest relati
Posted 1 day ago
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Typically responds within 2 days