Job description Handle customer queries via phone calls, emails, or chats to resolve their concerns in a timely and professional manner. Provide accurate information about products/services to customers through effective communication skills. Required Candidate profile Excellent written and oral communication skills in English language. Proficiency in Hindi speaking is an added advantage. Strong computer knowledge with basic typing speed ( 20 wpm) required. Perks and benefits Paid Time Off. Flexible Work Arrangements. Role: Technical Support - Voice / Blended Industry Type: Software Product Department: Customer Success, Service & Operations Employment Type: Full Time, Freelance/Homebased Role Category: Voice / Blended Education UG: Graduation Not Required Key Skills Skills highlighted with ‘‘ are preferred keyskills International Non VoiceInternational Chat ProcessInternational SalesTechnical Voice ProcessInternational BPO L1 SupportTroubleshooting SkillsDesktop SupportComputer HardwareTechnical HelpdeskTechnical SupportSoftware SupportInternational Voice Process
Posted 2 hours ago
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Typically responds within 2 days
Job description This open position is for Armanino India LLP, which is located in India. Armanino India LLP is a fully owned subsidiary of Armanino. Job Description: We are seeking a highly skilled and motivated Cloud Development Manager (Azure) to oversee the development and deployment of cloud-based applications within the Microsoft Azure ecosystem. This role demands a hands-on technical expert, a strategic thinker, and a strong leader to drive innovation, efficiency, and best practices in cloud architecture, security, and scalability. The Cloud Development Manager (Azure) will collaborate closely with the Armanino product team, ensuring the delivery of high-quality solutions while adhering to industry best practices. Additionally, Cloud Development Manager (Azure) will play a key role in building and maintaining a dynamic, efficient, and skilled development team. Responsibilities: Lead and mentor Azure development teams to ensure seamless execution and high-quality delivery. Oversee the design, development, and deployment of scalable cloud-based applications. Drive Azure best practices, ensuring compliance, security, and performance optimization. Implement and manage Azure DevOps, CI/CD pipelines, and automation strategies to enhance efficiency. Collaborate with stakeholders, architects, and engineers to align technical solutions with business objectives. Work closely with the Armanino product team to align development efforts with organizational goals. Monitor cloud infrastructure, troubleshoot issues, and lead continuous improvements. Stay ahead of emerging Azure technologies, driving innovation and strategic adoption. Oversee developer operations, ensuring adherence to best practices and coding standards. Take ownership of the quality of work delivered by the development team. Assist in building and maintaining a cohesive, skilled, and motivated development team. Requirements: Bachelor s/Master s degree in Computer Science, Engineering, or a related field. 8+ years of hands-on experience in Azure cloud development & architecture with hands-on technical expertise in Azure services Deep understanding of serverless architecture principles, including event-driven programming, function as a service (FaaS), and designing scalable, stateless microservices Experience in designing, developing, and deploying microservices using C# , Java and frameworks Familiarity with DevOps methodologies and tools for continuous integration (CI) and continuous deployment (CD) pipelines such as Azure DevOps, GitHub Actions, etc Understanding with expertise of security best practices in serverless architectures, including identity and access management (IAM), encryption, network security, and compliance standards Demonstrated experience in leading and managing development teams. Ability to work independently and make sound decisions. Excellent written and verbal communication skills. Certifications in Microsoft Azure (e.g.Azure Solutions Architect, Azure DevOps Lead) and or related technologies preferred. Experience in microservices, containerization, and serverless computing preferred. Knowledge of AI/ML integration within Azure environments preferred. Experience with agile development methodologies (e.g. Scrum, POD) preferred. Strong problem-solving, technical expertise and analytical skills preferred. Knowledge of emerging trends and technologies in cloud computing preferred. Compensation and Benefits: Compensation: Commensurate with Industry standards Other Benefits: Provident Fund, Gratuity, Medical Insurance, Group Personal Accident Insurance etc. employment benefits depending on the position. Role: Engineering Manager Industry Type: Accounting / Auditing Department: Engineering - Software & QA Employment Type: Full Time, Permanent Role Category: Software Development Education UG: B.Tech/B.E. in Any Specialization PG: Any Postgraduate Key Skills Skills highlighted with ‘‘ are preferred keyskills Cloud Development GitHub ActionsPODAzure Solutions ArchitectAzure DevOps LeadScrumAzure DevOps
Posted 5 hours ago
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Typically responds within 2 days
Job description Key Responsibilities: Enquiry Management: Ensure every customer and supplier enquiry is promptly attended to and that responses (quotations, COAs, technical sheets, offers) are sent on time without fail. Document Review & Quality Control: Review all documents prepared by the Business Development and Sourcing Executives (technical documents, offers, emails) before sending to customers/vendors check for accuracy, completeness, and formatting. Internal Coordination: Coordinate closely with the BD Executive and Sourcing Executive to ensure all customer requirements are understood, prioritized, and responded to in a professional and timely manner. Error-Free Communication: Proofread and vet all outgoing emails and documents to customers and vendors to ensure there are no mistakes, missing information, or incorrect attachments. Export-Import Compliance: Ensure adherence to export-import regulations (DGFT, Customs, INCOTERMS) and country-specific trade compliance with the help of the Export Executive Team Supervision: Guide the sourcing and BD executives to ensure discipline in handling enquiries, maintaining document accuracy, and timely communications. Follow-up Management: Maintain tracking systems (Excel or CRM) for enquiries, quotations, and pending customer/vendor responses; escalate delays as needed. Reporting: Prepare daily or weekly status reports for the Director covering key pending items, important customer/vendor updates, and any escalations. Compliance and Best Practices: Ensure that all documentation practices are aligned with internal SOPs and international customer expectations. Preferred candidate profile: A good Master's degree in Commerce, Science, or Pharma (MBA/PG in International Business is a plus, and Additional Computer qualifications are given preference). Experience in Enquiry Management, Business Coordination, Customer Documentation Control and Customer management skills, in merchant export /trading, or manufacturing companies engaged in PHARMA APIs or Excipients business. Excellent typing speed and Email management skills Strong proofreading and communication skills. Attention to detail, with a zero-error approach to document management. Familiarity with handling pharma Excipient/API documents like COAs, technical datasheets, and commercial offers. Proficiency in MS Office (Excel, Word, Outlook); experience with CRM tools is a plus. Highly organized, proactive, and able to work independently. Role: Subject Matter Expert Industry Type: Pharmaceutical & Life Sciences Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Operations Education PG: MBA/PGDM in Any Specialization, PG Diploma in Any Specialization, M.Pharma in Any Specialization Key Skills Skills highlighted with ‘‘ are preferred keyskills CoordinationComputer SkillsEnglish LanguageEmail communication Report PreparationStrong Interpersonal SkillsMultitaskingAdministrative SkillsExcel Report PreparationCommunication SkillsWritten CommunicationEnquiry GenerationManagement Skills
Posted 1 day ago
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Typically responds within 2 days
Job description Role & responsibilities: Salary:- 15,000 To 18,000 + incentives every month depends on interview Immediate Joining Freshers & experience both can apply Basic communication in Marathi, Hindi & English Job Location: Airoli ,Navi Mumbai Preferred candidate profile: Min qualification - 12th & Immediate Joiners Having basic Knowledge of Computer. Fixed day shift Perks and benefits: PF+ESIC and other benefits How to Apply:- Interested Candidate can share CV on bellow whatsapp number Contact Person:- HR Riya Contact Number:- 8551021894 Role: Customer Service Industry Type: BPM / BPO Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Customer Success, Service & Operations - Other Education UG: Graduation Not Required Key Skills Skills highlighted with ‘‘ are preferred keyskills Customer ServiceCallingVoice ProcessCustomer CareCustomer Handling BPOInbound ProcessInbound CallsSemi VoiceOutbound ProcessInboundVoice SupportOutboundCustomer SupportSalesBpo VoiceDomestic VoiceTelecallingDomestic BPODomestic CallingCall CenterVoice
Posted 1 day ago
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Typically responds within 2 days
Job description Work From Office Location - Andheri (East) Mumbai ,400072. Shifts Timing: - Day Shift Preferred candidate profile HSC / Graduates can apply Freshers can apply Marathi And Hindi Good communication / Average english Salary:- 15,000 in-hand to 18,000 in-hand plus incentives. Working Days- Monday to Saturday and Sunday fixed Week off Rounds of Interviews: HR round Operations round Pick and drop from Thane station to office Interested can reach out on HR Rutuja :- 9822686638 Role: Customer Service Industry Type: BPM / BPO Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Customer Success, Service & Operations - Other Education UG: Graduation Not Required Key Skills Skills highlighted with ‘‘ are preferred keyskills Inbound ProcessCustomer ServiceOutbound ProcessVoice ProcessCustomer Support Inbound Customer ServiceTelesalesCallingInboundVoice SupportOutbound CallingOutboundSales ProcessOutbound SalesCSETelecallingCustomer CareOutbound TelesalesCustomer Handling
Posted 1 day ago
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Typically responds within 2 days
Job description HIRING FOR BPO Voice Process - Min qualification - 12th & Immediate Joiners - Salary:- 10,700-14,500 for fresher & 12000-18000 for sales experienced in hand plus unlimited - FRESHERS ARE WELCOME - Having basic Knowledge of Computer - Fixed day shift Required Candidate profile Candidate should be willing to work from office. To schedule your interview send your CV through WhatsApp (number mentioned below) HR Pratiksha :- 8698488197 Perks and benefits Competitive Salary Role: Voice / Blended - Other Industry Type: BPM / BPO Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Voice / Blended Education UG: Graduation Not Required Key Skills Skills highlighted with ‘‘ are preferred keyskills Customer ServiceCustomer SupportBpo VoiceTelecallingDomestic Process Inbound ProcessBlended ProcessCcaBPOInbound Customer ServiceCSRCceSolving QueriesInbound CallsCallingInboundCSAInbound Voice ProcessCSECustomer CareDomestic BPOVoiceCustomer Handling
Posted 1 day ago
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Typically responds within 2 days
Job description Job description We're Hiring: Call Center Executive (Immediate Joiner) Role SummaryWere looking for a motivated Call Center Executive with at least 6 months of experience in cold calling, especially in debt settlement or credit monitoring. This role is key in connecting with international clients and delivering excellent service. Success means hitting call targets, handling objections smoothly, and maintaining a positive attitude throughout. Responsibilities Make outbound calls to potential clients (international process) Handle cold calls professionally and generate leads Explain services related to debt settlement or credit monitoring Maintain records of calls and follow-ups Collaborate with the team to achieve daily and weekly goals Qualifications Minimum 6 months of experience in cold calling Experience in debt settlement/credit monitoring is a plus International calling experience required Strong communication skills Degree not required Must be an immediate joiner If this sounds like you or someone you know, send your resume to Abhishek.Kumar@metaslade.com Lets talk!#Hiring #CallCenter #ColdCalling #DebtSettlement #InternationalProcess #ImmediateJoinerRole & responsibilities Preferred candidate profile Role: Customer Onboarding - Voice / Blended Industry Type: BPM / BPO Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Voice / Blended Education UG: Graduation Not Required Key Skills Skills highlighted with ‘‘ are preferred keyskills Good Communication In English EnglishCommunication SkillsBpo Customer ServiceSelling SkillsInternational Voice Process
Posted 1 day ago
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Typically responds within 2 days
Job description - HSC passed or Above. - Freshers & Experienced both can Apply. - Gender- Male & Female both can Apply - Need Good & basic & Good Communication - Salary -15k To 18k plus incentive - Shift Time- 9:30am to 6:30pm. Required Candidate profile - Qualification:- HSC passed or Above. - Salary -15k To 18k plus incentive - Working Days- Monday to Saturday. For more details Call HR Rutuja:- 9822686638 Perks and benefits insentives and growth opprtunities Role: Customer Retention - Voice / Blended Industry Type: BPM / BPO Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Voice / Blended Education UG: Graduation Not Required Key Skills Skills highlighted with ‘‘ are preferred keyskills TelesalesVoice ProcessOutbound ProcessBpo VoiceCustomer Care Inbound ProcessInbound SalesBpo Customer ServiceCceCallingInbound CallsInboundOutbound CallingInbound Voice ProcessTelecallingoutbound salesDomestic BPODomestic CallingHindiBpo SalesVoice
Posted 1 day ago
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Typically responds within 2 days
Job description Selected candidates would handle inbound telephonic, e-mail & social-media-based queries, make outbound communication, innovatively use social media as instructed, and communicate with the company's existing & potential teachers & students. Sales incentives Performance bonus Referral bonus Role: Operations - Other Industry Type: E-Learning / EdTech Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Operations Education UG: Diploma in Any Specialization Key Skills EnglishEnglish Language Skills
Posted 1 day ago
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Typically responds within 2 days
Job description Responsibilities: * Manage customer queries via email & phone * Maintain accurate records using Tally & Excel * Prepare reports with PowerPoint presentations * Resolve issues promptly through effective communication Role: Customer Engagement Industry Type: Food Processing Department: Sales & Business Development Employment Type: Full Time, Permanent Role Category: Sales Support & Operations Education UG: Graduation Not Required Key Skills Skills highlighted with ‘‘ are preferred keyskills TallyCommunicational SkillsEnglish LanguageExcelEmail Writing Solving QueriesFluentMarathiPower Point PresentationEnglishSpoken EnglishHindiEnglish TypingCustomer Handling
Posted 1 day ago
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Typically responds within 2 days