Job description RESPONSIBILITIES Act as the first line of communication with clients, thus focusing intently on customer satisfaction and relationship management. All tickets assigned a problem type, identified as either Tier 1 or Tier 2 support, and assigned to a member of the Financial Operations queue within 4 business hours of receipt of the ticket . Identify and escalate tickets outside of Tier 1 and 2 support capabilities and perform a detailed written hand-off, and if required, verbal hand-off to a Tier 3 resource. All tickets in a Tier 1 status must not exceed 2 business days in the ticket queue. A resolution, user-approved ticket closure (with support attached), status change to pending or escalation to Tier 2, is required by the 3rd business day. User setup and access modification issues are marked as resolved within 1 business day from ticket transfer into the Finance Systems Support queue and have the required access approval support included in, or attached to the ticket. Meets all defined service levels for unresolved problems, and re-assign tickets to the appropriate internal/external team. Makes recommendations to address problems, improve service, and provide improved support. All tickets in a pending status contain the pending reason. All pending tickets should be transferred out of pending status within 2 business days of the assignment of the ticket to pending. HARRIS SYSTEMS IN SCOPE Blackline BPC Bank of America CashPro Credit Hound ExpenSite Great Plains Nexus Jaggaer Crystal Reports Integration Middleware REQUIRED SKILLS Bachelors degree in computer science or related field. 2+ years of enterprise software support experience (preferably with international customers) Customer Focus - Building strong customer relationships and delivering customer-centric solutions. Proficient in English - speaking, reading, and writing. Proven ability to learn and gain working knowledge of new systems and business processes. Proficient in the following Microsoft Office 365 applications: Outlook, Word, Excel, Teams Flexibility/adaptability - Adjusts quickly to changing priorities and conditions. Copes effectively with complexity and change. Communicates Effectively - Developing and delivering multi-mode communications (verbal and written) that convey a clear understanding of the unique needs of different audiences with clients at all levels; from senior executives to accounting clerks and third-party implementers. Drives Results - consistently achieving results, even under tough circumstances. Attention To detail - does not let important details slip through the cracks. Reliable - can be counted on to deliver quality work on time, or communicate any delays in advance of deadlines. Teamwork - Positive team attitude and ability to adapt to a fast-paced environment. GOOD TO HAVE Experience with the Great Plains, SQL, and automation (such as Python) shall be an asset. Basic knowledge of the structure of a Financial Operations team. Role: IT Support - Other Industry Type: Software Product Department: IT & Information Security Employment Type: Full Time, Permanent Role Category: IT Support Education UG: Any Graduate PG: Any Postgraduate Key Skills Relationship managementComputer scienceAutomationTicketingSenior ExecutiveTechnical Support AnalystFinancial operationsMiddlewareSQLPython

Job description About Arctera Arctera keeps the world s IT systems working. We can trust that our credit cards will work at the store, that power will be routed to our homes and that factories will produce our medications because those companies themselves trust Arctera. Arctera is behind the scenes making sure that many of the biggest organizations in the world - and many of the smallest too - can face down ransomware attacks, natural disasters, and compliance challenges without missing a beat. We do this through the power of data and our flagship products, Insight, InfoScale and Backup Exec. Illuminating data also helps our customers maintain personal privacy, reduce the environmental impact of data storage, and defend against illegal or immoral use of information. It s a task that continues to get more complex as data volumes surge. Every day, the world produces more data than it ever has before. And global digital transformation - and the arrival of the age of AI - has set the course for a new explosion in data creation. Joining the Arctera team, you ll be part of a group innovating to harness the opportunity of the latest technologies to protect the world s critical infrastructure and to keep all our data safe. Job Title: Info Sec Analyst - Cloud Security Posture Management (CSPM) Location: Pune, India Job Type: Full-time Job Summary: The Cloud Security Operations Analyst will be responsible for monitoring, detecting, and responding to security threats in cloud environments (AWS, Azure, GCP) while managing Cloud Security Posture Management (CSPM) solutions. The role also involves incident response, threat analysis, and remediation of cloud security risks to ensure the organization s cloud security posture aligns with industry best practices and compliance standards. Key Responsibilities: Monitor and manage security alerts from CSPM tools (Crowdstrike CSPM, Zscaler CNAPP, Wiz, Prisma Cloud, etc.). Perform basic cloud security incident investigations and document findings. Support security monitoring and event triage within SOC/SIEM tools (Crowdstrike NextGen SIEM, Splunk, etc.). Assist in reviewing misconfigurations in cloud services and recommend remediation steps. Maintain documentation for cloud security policies and playbooks. Lead investigations of cloud security incidents and misconfigurations, including forensic analysis and threat intelligence correlation. Manage and fine-tune CSPM tools to reduce false positives and improve cloud security hygiene. Work closely with SOC teams to analyze and mitigate cloud-based threats, including IAM misconfigurations, API security, and data exposure risks. Provide security recommendations and remediation guidance to DevOps and Engineering teams. Assist in compliance initiatives (CIS, NIST, PCI-DSS) and cloud security audits. Lead incident post-mortems, identifying gaps and improving cloud security processes. Stay ahead of emerging cloud threats, vulnerabilities, and attack vectors to proactively strengthen the cloud security posture. Required Skills & Qualifications: 2-4 years of experience in cloud security, SOC operations, or cybersecurity. Basic understanding of cloud platforms (AWS, Azure, GCP) and their security controls. Knowledge of SIEM tools and log analysis for security events. Good experience with CSPM tools (such as CrowdStrike CSPM, or Zscaler CNAPP, or Wiz, or cloud-native security solutions). Basic understanding of SIEM integrations with cloud environments and log analysis techniques. Proficiency in threat intelligence, attack techniques (MITRE ATT&CK), and incident response methodologies. Experience in scripting and automation for security tasks. Certifications like AWS Security Specialty, AZ-500, or Security+ are a plus. Role: Security Engineer / Analyst Industry Type: Software Product Department: IT & Information Security Employment Type: Full Time, Permanent Role Category: IT Security Education UG: Any Graduate PG: Any Postgraduate Key Skills Automationcloud securityGCPSOCCloudSIEMLog analysisForensicManagementSecurity operations

Job description RESPONSIBILITIES Act as the first line of communication with clients, thus focusing intently on customer satisfaction and relationship management. All tickets assigned a problem type, identified as either Tier 1 or Tier 2 support, and assigned to a member of the Financial Operations queue within 4 business hours of receipt of the ticket . Identify and escalate tickets outside of Tier 1 and 2 support capabilities and perform a detailed written hand-off, and if required, verbal hand-off to a Tier 3 resource. All tickets in a Tier 1 status must not exceed 2 business days in the ticket queue. A resolution, user-approved ticket closure (with support attached), status change to pending or escalation to Tier 2, is required by the 3rd business day. User setup and access modification issues are marked as resolved within 1 business day from ticket transfer into the Finance Systems Support queue and have the required access approval support included in, or attached to the ticket. Meets all defined service levels for unresolved problems, and re-assign tickets to the appropriate internal/external team. Makes recommendations to address problems, improve service, and provide improved support. All tickets in a pending status contain the pending reason. All pending tickets should be transferred out of pending status within 2 business days of the assignment of the ticket to pending. HARRIS SYSTEMS IN SCOPE Blackline BPC Bank of America CashPro Credit Hound ExpenSite Great Plains Nexus Jaggaer Crystal Reports Integration Middleware REQUIRED SKILLS Bachelors degree in computer science or related field. 2+ years of enterprise software support experience (preferably with international customers) Customer Focus - Building strong customer relationships and delivering customer-centric solutions. Proficient in English - speaking, reading, and writing. Proven ability to learn and gain working knowledge of new systems and business processes. Proficient in the following Microsoft Office 365 applications: Outlook, Word, Excel, Teams Flexibility/adaptability - Adjusts quickly to changing priorities and conditions. Copes effectively with complexity and change. Communicates Effectively - Developing and delivering multi-mode communications (verbal and written) that convey a clear understanding of the unique needs of different audiences with clients at all levels; from senior executives to accounting clerks and third-party implementers. Drives Results - consistently achieving results, even under tough circumstances. Attention To detail - does not let important details slip through the cracks. Reliable - can be counted on to deliver quality work on time, or communicate any delays in advance of deadlines. Teamwork - Positive team attitude and ability to adapt to a fast-paced environment. GOOD TO HAVE Experience with the Great Plains, SQL, and automation (such as Python) shall be an asset. Basic knowledge of the structure of a Financial Operations team. Role: IT Support - Other Industry Type: IT Services & Consulting Department: IT & Information Security Employment Type: Full Time, Permanent Role Category: IT Support Education UG: Any Graduate PG: Any Postgraduate Key Skills Relationship managementComputer scienceAutomationTicketingSenior ExecutiveTechnical Support AnalystFinancial operationsMiddlewareSQLPython

Job description Job Description We are seeking a Market Analyst to join our Emerging Technologies team within the India-based consulting division. The ideal candidate will support research, strategy, and policy-focused projects for both domestic and international clients in the evolving landscape of disruptive energy technologies. Key Responsibilities: Conduct market and strategy-based consulting assignments across domains such as energy storage, electric mobility, and fuel cells, with emphasis on their applications, manufacturing, and supply chains. Support with policy and regulatory analysis on topics such as stationary storage, battery supply chain, for developing reports and also involve in stakeholder engagements. Prepare analytical reports using PowerPoint and Excel in a deadline-driven environment. Assist in the development of bid proposals and technical documentation for consulting tenders. Monitor market developments and regulatory trends to generate actionable insights. Contribute to internal knowledge building and public-facing content including blogs and briefings. Qualifications Education: Bachelors degree in electrical / Mechanical / Energy Engineering , Economics, Environmental Science, Data Science or Statistics is required. Masters degree in Master s Degree (MBA, Energy Economics, Sustainability, or Engineering Management) preferred. Experience: 2 4 years in a relevant role in the energy or technology consulting domain. Domain Interest: Strong passion for the energy sector, particularly electricity markets, stationary storage, and e-mobility. Analytical Mindset: Strong quantitative analysis skills and comfort with Excel-based modelling. Communication: Excellent verbal and written communication, including report writing and presentation skills. Technical Tools: Proficiency in MS Excel, PowerPoint, and Word. Attributes: Curious and proactive learner Comfortable working under pressure and meeting tight deadlines Strong interpersonal skills and team collaboration abilities Additional Information Salary commensurate with experience and performance. First rate benefits package. Role: Operations - Other Industry Type: Power Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Operations Education UG: Any Graduate PG: Any Postgraduate Key Skills Supply chainInterpersonal skillsEnvironmental scienceExcelRenewable energyAnalyticalReport writingMarket intelligencemicrosoftPowerpoint

Job description About Citco: The market leader. The premier provider. The best in the business. At Citco, we ve been the front-runner in our field since our incorporation in 1948 led to the evolution of the asset servicing sector itself. This pioneering spirit continues to guide us today as we innovate and expand, push beyond the boundaries of our industry, and shape its future. From working exclusively with hedge funds to serving all alternatives, corporations and private clients, our organization has grown immensely across asset classes and geographies. For us, this progress is a pattern that we ll only maintain as we move forward, always prioritizing our performance. So for those who want to play at the top of their game and be at the vanguard of their space, we say: Welcome to Citco. About the Team & Business Line: Fund Administration is Citco s core business, and our alternative asset and accounting service is one of the industry s most respected. Our continuous investment in learning and technology solutions means our people are equipped to deliver a seamless client experience. About You: Bachelor s Degree from an accredited college or university Professional Accounting/Finance designation considered an asset (CFA, CPA) 2+ years in Financial Services with an exposure to P and L reporting or Operation processing Product knowledge of domestic, global and OTC security markets, fixed income and derivatives Strong customer relationship skills Knowledge of Hedge Funds Ability to manage time effectively, set priorities and meet deadlines Strong proficiency with Microsoft Office suite, especially Excel Our Benefits Your wellbeing is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location. We embrace diversity, prioritizing the hiring of people from diverse backgrounds. Our inclusive culture is a source of pride and strength, fostering innovation and mutual respect. Citco welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection. Your Role: Produce daily operational deliverables in line with client service level agreements, primarily activity in positions, trades and cash Evaluate cash flows, financing and risk associated with a broad range of investment products including derivatives, debt and private equity Analyze, investigate and resolve issues; prepare reports for assessment and sign off on portfolio and cash risk Apply critical thought to existing tools, controls and processes; make recommendations and test solutions Support the conversion of any new clients and existing migrations Maintain positive and professional relationships with all stakeholders Review and coach junior staff; assist in the resolution of day-to-day issues Role: Operations - Other Industry Type: Financial Services Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Operations Education UG: Any Graduate PG: Any Postgraduate Key Skills Service levelJunior StaffFixed incomeHedge fundsFund administrationCustomer relationshipOperationsFinancial servicesPrivate equityOTC

Job description Overview Exp. - 3-6 Years Location - Hyderabad, Bangalore, Gurgaon, Mumbai Shift - 11 AM - 8 PM Skills - Exp. in Vulnerability mgt., vulnerability scanning tools such as Qualys, Tenable, or Rapid7, Strong understanding of cybersecurity frameworks and standards (e.g., NIST, ISO 27001, CIS Controls). About Omnicom Global Solutions Omnicom Global Solutions is an integral part of Omnicom Group, a leading global marketing and corporate communications company. Omnicom’s branded networks and numerous specialty firms provide advertising, strategic media planning and buying, digital and interactive marketing, direct and promotional marketing, public relations, and other specialty communications services to over 5,000 clients in more than 70 countries. OGS India plays a critical role for our group companies and global agencies by providing stellar products, solutions, and services across Creative Services, Technology, Marketing Science (Data & Analytics), Advanced Analytics, Market Research, Business Support Services, Media Services, and Project Management. With over 4000 talented colleagues in India, we are growing rapidly and are looking for professionals like you to help build the next chapter of our journey. Responsibilities Role Overview We have an exciting opportunity for an Analyst, Vulnerability Management at our Hyderabad office. This role is central to maintaining and enhancing Omnicom’s cybersecurity framework by overseeing vulnerability assessments, remediation guidance, and program governance. As a Vulnerability Management Specialist, you will drive day-to-day scanning operations, review security exposures, and ensure that the organization’s attack surface is minimized through proactive analysis and mitigation. You’ll also collaborate on vendor assessments and support strategic improvements to our enterprise vulnerability management program. Key Responsibilities Maintain and operate vulnerability scanning tools and associated processes. Conduct regular scans and assessments of enterprise environments to detect security vulnerabilities. Review findings, prioritize risks, and recommend remediations or security patches in coordination with IT and security teams. Develop and present exception and management reports; track remediation status and escalate unresolved risks. Assist in creating and maintaining quality metrics and dashboards for vulnerability program performance. Monitor vendor and third-party security postures; support governance and compliance protocols. Collaborate with cross-functional teams to support risk mitigation strategies and secure configuration management. Contribute to the evolution of Omnicom’s next-generation vulnerability management and threat detection frameworks. Qualifications Required Qualifications 3–5 years of experience in vulnerability management, information security, or a related discipline. Proficiency with vulnerability scanning tools such as Qualys, Tenable, or Rapid7. Familiarity with patch management workflows and remediation lifecycle practices. Strong understanding of cybersecurity frameworks and standards (e.g., NIST, ISO 27001, CIS Controls). Ability to analyse technical findings, assess business impact, and provide actionable remediation guidance. Effective communication skills with experience in stakeholder engagement and reporting. Detail-oriented with strong problem-solving skills and the ability to work independently or in a team setting. Preferred Qualifications Security certifications such as CompTIA Security+, CEH, or equivalent. Exposure to vendor risk management and third-party security assessment. Experience with ITSM tools and ticketing systems for remediation tracking Role: System Analyst Industry Type: Film / Music / Entertainment Department: IT & Information Security Employment Type: Full Time, Permanent Role Category: IT Infrastructure Services Education UG: Any Graduate Key Skills program governancevulnerability scanningproject managementcyber securityinformation securityvulnerability managementadvertisingtenablevendor risk man

Job description JD - (SAP Basis operations Analyst, USIPL IT) Part I - Role Details Job Role Junior SAP Basis Operations Analyst, IT Operations Job Title - Junior SAP Basis Operations Analyst, Unipart India Function - We are looking for a motivated and detail-oriented Junior SAP Basis Operations Analyst to join our IT Operations team. This role is ideal for someone who has completed SAP Basis training and certification and is eager to begin their career in SAP support. The role involves performing SAP system monitoring using Control-M and Solution Manager, supporting daily operational activities, and contributing to the stability of business-critical systems. The position requires a willingness to work in a 24x7 rotational shift environment and provides excellent exposure to enterprise SAP landscapes. The position is based in India, with opportunities to collaborate with international teams. Reports to - SAP Basis Team Lead, Signite IT, Unipart Group Part II Role Responsibilities Principal Accountabilities - As part of the SAP Basis operations team, the selected candidate will: -Monitor SAP system health and batch jobs using Control-M and SAP Solution Manager -Identify, log, and escalate job failures and system alerts as per SOPs -Execute and maintain daily, weekly, and monthly operational reporting -Provide real-time support in coordination with SAP Basis and application teams -Document issues, shift activities, and process improvements -Participate in shift handovers to ensure continuity of support -Work in a 24x7 rotating shift schedule (morning, afternoon, night) -Support SAP Basis administrative activities under guidance of senior team members Education / Qualification - Graduate in Engineering, Computer Science, Information Technology, or any related field. -Completed SAP Basis training with certification from a recognized institute. -Additional IT-related certifications would be a plus. Language Proficiency - English Experience 0.5 to 2 years of hands-on experience in SAP Basis support Exposure to SAP tools such as Control-M and Solution Manager preferred Familiarity with ITSM/ticketing tools (e.g., ServiceNow, JIRA) Knowledge and skill set Basic understanding of SAP Basis concepts and system landscapes. -Familiarity with job scheduling tools (e.g., Control-M preferred). -Awareness of Solution Manager monitoring features. -Willingness to work in rotational shifts (including weekends). -Strong communication and teamwork skills. -High accountability, attention to detail, and discipline. -ITIL knowledge (optional but useful). -Passion for learning and growing within SAP technical areas. NOTE: Interview drive will be conducted on 12th June 2025 in Pune Venue and time details will be shared with shortlisted candidates only. Role: IT & Information Security - Other Industry Type: IT Services & Consulting Department: IT & Information Security Employment Type: Full Time, Permanent Role Category: IT & Information Security - Other Education UG: Any Graduate PG: Any Postgraduate Key Skills Skills highlighted with ‘‘ are preferred keyskills SAP Basis Kernel UpgradeControl-MMonitoring

Job description Knock on Wood, a division of JCBL Group, is a premium furniture design and manufacturing brand focused on high-quality craftsmanship, bespoke solutions, and design innovation. We blend aesthetics with functionality to deliver exceptional residential, office, and hospitality furniture solutions. Role Summary: We are seeking a detail-oriented and proactive MIS Executive to manage, analyze, and streamline data reporting for our Furniture Division. The role involves supporting decision-making through accurate and timely reports related to production, sales, inventory, and operations. Key Responsibilities: read more Key Skills Skills highlighted with ‘‘ are preferred keyskills MISAnalytics Pivot TableVLOOKUPMIS OperationsAdvanced ExcelManagement Information System

Job description We are looking for a highly skilled and experienced Relationship Manager to join our team at Equitas Small Finance Bank Ltd. The ideal candidate will have 2-7 years of experience in the BFSI industry, preferably with a background in merchant operations. Roles and Responsibility Manage and maintain strong relationships with existing merchants to increase business growth. Identify new business opportunities and develop strategies to expand the customer base. Collaborate with internal teams to ensure seamless execution of merchant onboarding and disbursement processes. Develop and implement effective sales plans to achieve business targets. Provide exceptional customer service and support to resolve merchant queries and issues. Analyze market trends and competitor activity to stay ahead in the competitive landscape. Job Requirements Strong knowledge of BFSI products and services, particularly in merchant operations. Excellent communication and interpersonal skills to build strong relationships with merchants. Ability to work in a fast-paced environment and meet business targets. Strong analytical and problem-solving skills to analyze market trends and competitor activity. Experience working with small finance banks or similar institutions is preferred. Ability to think creatively and develop innovative solutions to drive business growth. Role: Business Correspondent Industry Type: Banking Department: BFSI, Investments & Trading Employment Type: Full Time, Permanent Role Category: Banking Operations Education UG: Any Graduate PG: Any Postgraduate Key Skills Skills highlighted with ‘‘ are preferred keyskills Finance merchant acquiringCustomer Serviceteam managementBFSImerchant servicesBankingbusiness developmentmerchant onboardingDigital Bankingclient relationship managementkey account managementonboarding

Job description We are looking for a highly skilled and experienced Relationship Manager to join our team at Equitas Small Finance Bank Ltd in the BFSI industry. The ideal candidate will have 1-4 years of experience. Roles and Responsibility Manage and maintain strong relationships with existing clients to ensure timely payments and minimize defaults. Identify new business opportunities through networking and referrals to expand the client base. Develop and implement effective collection strategies to achieve business objectives. Collaborate with internal teams to resolve customer complaints and issues promptly. Analyze market trends and competitor activity to stay ahead in the market. Provide excellent customer service to build trust and loyalty among clients. Job Requirements Strong knowledge of financial products and services, including mutual funds and collections. Excellent communication and interpersonal skills to build strong relationships with clients. Ability to work in a fast-paced environment and meet sales targets. Strong analytical and problem-solving skills to analyze data and make informed decisions. Experience in the BFSI industry is preferred, with a focus on small finance banks. Ability to adapt to changing circumstances and priorities. Role: Relationship Manager Industry Type: Banking Department: BFSI, Investments & Trading Employment Type: Full Time, Permanent Role Category: Banking Operations Education UG: Any Graduate PG: Any Postgraduate Key Skills Skills highlighted with ‘‘ are preferred keyskills Finance NegotiationCustomer ServiceBFSIinvestment bankingnetworkingcapital marketfinancial servicesderivativesSalesfinancial productsrelationship managementBusiness Developmentmutual fundsfixed incomeMarket Research