Job description Your day at NTT DATA The Security Remote Technical Support Engineer (L2) is a developing engineering role, responsible for providing a professional remote technical support service to clients by identifying and resolving technical incidents and problems. Through pre-emptive service incident and resolution activities, this role will restore service to clients by driving incidents to an effective resolution and ensuring all requests, process events and resolution incidents result in zero missed service level agreement (SLA) conditions. What you'll be doing Key Responsibilities: Maintains the support process and ensures that requests for support are handled according to the procedures. Use service assurance software and tools to investigate and diagnose problems, collect performance statistics and create reports, working with users, other staff and suppliers as appropriate. Identifies and resolves problems following agreed procedures. Carries out agreed maintenance tasks. Ensures usage of knowledge articles in incident diagnosis and resolution and assist with updating as and when required. Performs defined tasks to monitor service delivery against service level agreements and maintains records of relevant information. Analyzes service records against agreed service levels regularly to identify actions required to maintain or improve levels of service, and initiates or reports these actions. Prioritizes and diagnoses incidents according to agreed procedures. Investigates causes of incidents and seeks resolution. Escalates unresolved incidents and follow up until incident is resolved. Provides service recovery, following resolution of incidents. Documents and closes resolved incidents according to agreed procedures. Maintains secure, accurate, complete, and current configuration on configuration items (CIs). Applies tools, techniques and processes to track, log and correct information related to CIs, ensuring protection of assets and components from unauthorized change, diversion, and inappropriate use. Remotely investigates and identifies root cause of incidents and assist with the implementation of agreed remedies and preventative measures. Maintains knowledge of specific specialisms, provides detailed advice regarding their application. Ensures efficient and comprehensive resolution of incidents, including ensuring that repairs are carried out by coordinating product requests, working with other team members. Provides continuous feedback to clients and affected parties and update all systems, portals and ticketing tools as prescribed by standard operating procedures. Identifies problems and errors prior to or when they occur. Logs all such incidents in a timely manner with the required level of detail with all the necessary. Cooperates with all stakeholders including client IT environments, vendors, carriers and colleagues to expedite diagnosis of errors and problems and to identify a resolution. Knowledge and Attributes: Working knowledge of technical documentation. Knowledge on management agent concepts, redundancy concepts and remote console architecture within supported technical domain. Knowledge of vendor technologies, such as Cisco, Microsoft, ARC, Audio Codes, PeterCOnnect, Sonus. Customer service orientated and pro-active thinker. Problem solver who is highly driven and self-organized. Good attention to detail. Good analytical and logical thinking. Excellent spoken and written communication skills. Team player with the ability to work well with others and in group with colleagues and stakeholders. Academic Qualifications and Certifications: Bachelor's degree or equivalent in Information Technology or Computing or related field. Professional level Certification in Different Networking Technologies Like Cisco, Juniper, Checkpoint, PaloAlto, Fortinet, Aruba, BlueCoat, ZeeScaler 5 such as CCNP, JNCIP, ACCP, PCNSP, CCSP etc. Required Experience: Moderate level experience in Security technologies such as Firewall, IPS, IDS, Proxy etc. Moderate level experience in technical support to clients. Moderat

Job description Key Responsibilities: Guides a virtual team of domain experts to orchestrate the development of secure, multiple year, services solutions. Designs complex service solutions to meet client requirements by integrating technology and service design across multiple domains. Works across multiple teams in the design of the Support & Technical Services offering. Tests and validates new designs features and delivery models or recommend improving existing service offers that is being taken to market. Responsible for the service design deliverables of the solution and interfacing with multiple teams and partners to ensure supportability. Directs the validation processes by obtaining sign-off from technical, service and costing stakeholders. Leads the service design of solutions for the client that will be commercially competitive whilst mitigating risk. Maps the client's requirements against proposed set of service elements and architectures and leads the end-to-end solution development (Technology Consulting, Technical Services, Support Services and Managed Services). Develops and executes a consulting approach that results in a consolidated statement of requirements, scope, transition documents and costing based need for change, role of IT, definition of the AS-IS versus desired state (Future Mode of operation defined), gap analysis and roadmap, highlighted impacts, consequences and benefits of the intended transformation (people, process, technology). Supports the sales teams in presenting an architecture solution to clients with a focus on cost savings or uncovering other client growth opportunities using the ability to discover and analyze the clients current architecture, platforms and operating models. Shares client outcomes and market conditions with other stakeholders so that the global offering leads, and Services Solutions community can evolve strategies and develop innovative solutions for the future. Provides coaching and mentoring and acts as advisor and decision maker in service design situations. Support the sales teams to have a commercial model discussion with the client. Identifies all service costs and populating cost models accurately to ensure a full visibility of costs related to the delivery of the service over the contract term. Creates and gets sign-off from relevant stakeholders on the solution design that will form part of the commercial model. Responsible for vendor management depending on the service offers and ensures that the transition to service delivery teams are well coordinated to ensure a smooth transition. Knowledge and Attributes: Advanced knowledge of IT Management Services service and delivery models, including cloud, global, and distributed delivery models. Ability to work with costing models in partnership with sales and finance stakeholders. Advanced proficiency in Key Technology Vendor Services (namely, Cisco, Palo Alto, F5, Checkpoint, HP Aruba, Dell, Genesys, NICE) Ability to communicate potential improvements and value of our solutions to all levels of stakeholders. Ability to facilitate workshops with clients and internal teams to discover requirements, present solutions and obtain client buy-in. Ability to work within a team, contributing to the success of the team while making a personal contribution, especially in a matrixed organization. Advanced knowledge on emerging trends in technology, Managed Services Integration, Application Development DevSecOps, Cloud Native Service Applications, Microsoft Development platforms, and Open-Source Software, Cloud platforms like Azure, AWS and GCP, Data Analytics, Containers, RPA, IoT, and Intelligent Automation. Analytical abilities to discover and analyze all input and data. Passion for staying abreast of related industry trends and best practices. Academic Qualifications and Certifications: Bachelors degree or equivalent in Information technology/systems or a related field. Certification and working knowledge of ITIL, Service Management and Integration, Automation Artificial Intelligence and Analytics preferred. Scaled

Job description Your day at NTT DATA The Senior Services Architect is an advanced subject matter expert and is also a pre-sales persona working with clients and sales/delivery teams in a value co-creation process resulting in the design of Managed Services solutions across multiple technology domains. This role is responsible for the development of competitive, innovative, secure, multi-year, viable Managed Services solutions and associated costing inputs to commercial models. The Senior Services Architect applies both solution design and sales skills to engage and help close opportunities with decision-makers. This role has the opportunity to design solutions with some of the most innovative global organizations, technologies, accelerating the digital transformation business objectives and outcomes. In some instances, the Senior Services Architect will remain engaged during and post the implementation of services designed and may be required to participate in renewals. What you'll be doing Key Responsibilities: Guides a virtual team of domain experts to orchestrate the development of secure, multiple year, services solutions. Designs complex managed service solutions to meet client requirements by integrating technology and service design across multiple domains. Works across multiple teams in the design of the Managed Service offering. Tests and validates new designs features and delivery models or recommend improving existing service offers that is being taken to market. Responsible for the service design deliverables of the solution and interfacing with multiple teams and partners to ensure supportability. Directs the validation processes by obtaining sign-off from technical, service and costing stakeholders. Leads the service design of solutions for the client that will be commercially competitive whilst mitigating risk. Maps the client's requirements against proposed set of service elements and architectures and leads the end-to-end solution development (Cloud Services, Technology Architectures, SIAM, SLA, ITSM leading practices). Develops and executes a consulting approach that results in a consolidated statement of requirements, scope, transition documents and costing based need for change, role of IT, definition of the AS-IS versus desired state (Future Mode of operation defined), gap analysis and roadmap, highlighted impacts, consequences and benefits of the intended transformation (people, process, technology). Supports the sales teams in presenting an architecture solution to clients with a focus on cost savings or uncovering other client growth opportunities using the ability to discover and analyze the clients current architecture, platforms and operating models. Shares client outcomes and market conditions with other stakeholders so that the global offering leads, and Managed Services community can evolve strategies and develop innovative solutions for the future. Provides coaching and mentoring and acts as advisor and decision maker in service design situations. Support the sales teams to have a commercial model discussion with the client. Identifies all service costs and populating cost models accurately to ensure a full visibility of costs related to the delivery of the service over the contract term. Creates and gets sign-off from relevant stakeholders on the solution design that will form part of the commercial model. Responsible for vendor management depending on the service offers and ensures that the transition to service delivery teams are well coordinated to ensure a smooth transition. Knowledge and Attributes: Advanced knowledge of Managed Services service and delivery models, including cloud, global, and distributed delivery models. Ability to work with costing models in partnership with sales and finance stakeholders. Advanced proficiency in Application and Cloud/Infrastructure Managed Services. Ability to communicate potential improvements and value of our solutions to all levels of stakeholders. Ability to facilitate workshops with clients and internal teams to discover requirements, pr

Job description Key Responsibilities: Owns larger portions of an installation, break/fix incidents at a low to medium level of complexity. Takes responsibility for problem resolution and troubleshooting. Responds to escalated client requests and support client applications to a first line resolution. Escalates complex problems to the relevant third parties. Assists with the documentation of standard operating procedures relating to installations and fixes. Compiles and maintains project administration. Conducts elementary presentations within the customer's organization. May be required to perform periodic telephonic duty on the technical service desk, providing second line telephonic support to customers. Expected to take ownership of relevant technologies according to domain or specialization. Performs any other related task as required. Knowledge and Attributes: Developing understanding and appreciation of technical design and business principles. Demonstrates fundamental project management and administration ability. Displays good customer engagement skills. Demonstrates developing domain specialist knowledge. Good verbal communication skills. Client focused and displayd a proactive approach to solving problems. Ability to work under pressure and meet deadlines. Academic Qualifications and Certifications: Bachelor's degree or equivalent in Computer Science Information Technology Degree or equivalent together with specialized training in new technologies and legacy systems or equivalent. Required Experience: Moderate level of experience in a technical implementation engineering or similar role. Demonstrated experience engaging with clients and conducting presentations. Demonstrated project administration and documentation experience. Role: System Security Engineer Industry Type: IT Services & Consulting Department: IT & Information Security Employment Type: Full Time, Permanent Role Category: IT Security Education UG: Any Graduate PG: Any Postgraduate Key Skills Skills highlighted with ‘‘ are preferred keyskills TS Implementation project administrationproject managementproject documentationcustomer engagement

Job description Your day at NTT DATA The Technical Services Implementation Engineer (L2) is a developing subject matter expert, responsible for ensuring that client solution requirements are resolved in line with Service Level Agreements (SLA). This role performs configurations, action installations and attend to break/fix events. What youll be doing Key Responsibilities: Owns larger portions of an installation, break/fix incidents at a low to medium level of complexity. Takes responsibility for problem resolution and troubleshooting. Responds to escalated client requests and support client applications to a first line resolution. Escalates complex problems to the relevant third parties. Assists with the documentation of standard operating procedures relating to installations and fixes. Compiles and maintains project administration. Conducts elementary presentations within the customers organization. May be required to perform periodic telephonic duty on the technical service desk, providing second line telephonic support to customers. Expected to take ownership of relevant technologies according to domain or specialization. Performs any other related task as required. Knowledge and Attributes: Developing understanding and appreciation of technical design and business principles. Demonstrates fundamental project management and administration ability. Displays good customer engagement skills. Demonstrates developing domain specialist knowledge. Good verbal communication skills. Client focused and displayd a proactive approach to solving problems. Ability to work under pressure and meet deadlines. Academic Qualifications and Certifications: Bachelors degree or equivalent in Computer Science / Information Technology Degree or equivalent together with specialized training in new technologies and legacy systems or equivalent. Required Experience: Moderate level of experience in a technical implementation engineering or similar role. Demonstrated experience engaging with clients and conducting presentations. Demonstrated project administration and documentation experience. Role: System Security Engineer Industry Type: IT Services & Consulting Department: IT & Information Security Employment Type: Full Time, Permanent Role Category: IT Security Education UG: Any Graduate PG: Any Postgraduate Key Skills Skills highlighted with ‘‘ are preferred keyskills TS Implementation Engineering technical designproject administrationproject managementtechnical implementation engineeringproject planning

Job description Your day at NTT DATA The Senior Data Scientist is an advanced subject matter expert, tasked with taking accountability in the adoption of data science and analytics within the organization. The primary responsibility of this role is to participate in the creation and delivery of data-driven solutions that add business value using statistical models, machine learning algorithms, data mining, and visualization techniques. Key responsibilities: Designs, develops, and programs methods, processes, and systems to consolidate and analyze unstructured, diverse big data sources to generate actionable insights and solutions for client services and product enhancement. Designs and enhances data collection procedures to include information that is relevant for building analytic systems. Responsible for ensuring that data used for analysis is processed, cleaned and, integrally verified and build algorithms necessary to find meaningful answers. Designs and codes software programs, algorithms, and automated processes to cleanse, integrate and evaluate large datasets from multiple disparate sources Provides meaningful insights from large data and metadata sources; interprets and communicates insights and findings from analysis and experiments to product, service, and business managers. Directs scalable and highly available applications leveraging the latest tools and technologies. Accountable for creatively visualizing and effectively communicating results of data analysis, insights, and ideas in a variety of formats to key decision-makers within the business. Creates SQL queries for the analysis of data and visualizes the output of the models. Responsible for ensuring that industry standards best practices are applied to development activities. To thrive in this role, you need to have: Advanced understanding of data modelling, statistical methods and machine learning techniques. Strong ability to thrive in a dynamic, fast-paced environment. Strong quantitative and qualitative analysis skills. Desire to acquire more knowledge to keep up to speed with the ever-evolving field of data science. Curiosity to sift through data to find answers and more insights. Advanced understanding of the information technology industry within a matrixed organization and the typical business problems such organizations face. Strong ability to translate technical findings clearly and fluently to non-technical team business stakeholders to enable informed decision-making. Strong ability to create a storyline around the data to make it easy to interpret and understand. Self-driven and able to work independently yet acts as a team player. Academic qualifications and certifications: Bachelors degree or equivalent in Data Science, Business Analytics, Mathematics, Economics, Engineering, Computer Science or a related field. Relevant programming certification preferred. Agile certification preferred. Required experience: Advanced demonstrated experience in a data science position in a corporate environment and/or related industry. Advanced demonstrated experience in statistical modelling and data modelling, machine learning, data mining, unstructured data analytics, natural language processing. Advanced demonstrated experience in programming languages (R, Python, etc.). Advanced demonstrated experience working with and creating data architectures. Advanced demonstrated experience with extracting, cleaning, and transforming data and working with data owners to understand the data. Advanced demonstrated experience visualizing and/or presenting data for stakeholder use and reuse across the business. Role: Data Scientist Industry Type: IT Services & Consulting Department: Data Science & Analytics Employment Type: Full Time, Permanent Role Category: Data Science & Machine Learning Education UG: Any Graduate PG: Any Postgraduate Key Skills Skills highlighted with ‘‘ are preferred keyskills Data Science data analyticsnatural language processingdata modelingdata miningstatistical modelingdata architecturemachine learning

Job description Your day at NTT DATA We are seeking a skilled L2 Network Engineer to join our team. The ideal candidate will have experience with Cisco ACI, Routing and Switching, Palo Alto Firewalls, Citrix Load Balancers, AAA servers, Cisco Next Gen Firewalls. This role involves supporting and maintaining network infrastructure, troubleshooting issues, and ensuring network security and performance. What you'll be doing Key Responsibilities Assist in the deployment and management of Cisco ACI solutions Monitor and manage Cisco Next Gen Firewalls and Palo Alto Firewalls. Support Citrix Load Balancers. Excellent understanding of the TCP/IP protocol suite. Monitor and maintain network infrastructure. Troubleshoot and resolve network issues. Monitor and manage Routing & Switching. Monitor and manage Cisco AAA servers. Collaborate with other IT teams to ensure seamless network operations. Strong written/verbal communications skillset Strong interpersonal and teamwork skills Configure, administer, document firewall infrastructure and change management. Experience in performance tuning and optimization of firewalls and firewall policies. Experience working on Firewall Rule base analyzers and optimization approaches. In depth understanding of Network ports, NAT, PAT and Access Lists. Document network configurations and changes. Required Skills: Experience with Cisco AAA servers. Proficiency in managing Cisco Next Gen Firewalls and Palo Alto Firewalls. Knowledge of Citrix Load Balancers. Familiarity with Cisco ACI & SDN. Strong troubleshooting and problem-solving skills. Excellent communication and teamwork abilities. Qualifications: B. Tech or B.E. from a UniversityInstitute recognized by Government of India or its Regulatory bodies in Information Technology Computer Science Electronics and Communications Electronics and Tele-Communications Electronics MCAMSc/MCS with minimum 5 years experience on relevant solution in any of the Central Govt./State Govt./PSU/BFSI/ Reputed Private Firms/MNCs. Entry level OEM Certification is respective network sub-domain is compulsory.. Minimum of 5 years of experience with 3 years of hand on experience on technology Relevant certifications (e.g., CCNA, CCNP Security, PCNSE) are a plus. Workplace type: On-site Working. Role: IT Network - Other Industry Type: IT Services & Consulting Department: Engineering - Hardware & Networks Employment Type: Full Time, Permanent Role Category: IT Network Education UG: B.Tech/B.E. in Production/Industrial PG: MCA in Computers, MS/M.Sc(Science) in Chemistry Key Skills Skills highlighted with ‘‘ are preferred keyskills Network engineering nattcpswitchingaccess listpatnetwork securitypalo alto firewallCisco ACIroutingfirewalltroubleshootingTCP/IPcisco

Lead – Enablement From 10 to 15 year(s) of experience ? Not Disclosed by Recruiter Ahmedabad Login to Apply Apply without Registration Posted: Just NowOpenings: 1Job Applicants: Less than 10Job Views: Less than 10 Job Description 1. Experience in statutory clearances, RoW management, knowledge of local govt processes, documentation, etc. 2. Strong stakeholder management, communication & influencing skills 3. Strong anticipation & risk management Key Skills Statutory ComplianceRowRight of Way Government Liasoning Skills highlighted with ‘‘ are preferred keyskills Education UG:B.Tech/B.E. in Any Specialization PG:Any Postgraduate Company Profile Adani Group Adani Energy Solutions Limited, formerly known as Adani Transmission Limited, is a prominent electric power transmission and distribution company headquartered in Ahmedabad, India. Founded by Gautam Adani in December 2013, the company is part of the Adani Group and operates one of the largest private sector power transmission networks in India Adani Energy Solutions Limited is dedicated to facilitating India's quest for energy security by transmitting and distributing power across 16 states. The company leverages innovative technologies to ensure sustainable and efficient energy solutions Company Info View Contact Details + Salary: Not Disclosed by Recruiter Industry: Power Department: Project & Program Management Role Category: Construction / Manufacturing Role: Project Manager - Construction Employment Type: Full Time, Permanent

Job description Your day at NTT DATA The Service Delivery Specialist is a seasoned subject matter expert, responsible for providing continuity in service and acts as an advocate for the client. This role supports the business by taking responsibility for overall contract management for medium to large complex client contracts and is responsible for ensuring client satisfaction, service delivery and contract profitability for their assigned client contracts can be specific client accounts or a group of accounts. The Service Delivery Specialist may operate across multiple sites or Support Services offerings. They are the primary interface managing the services relationship between the client and the organization. This role owns the service governance structure, schedule and run all service management review meetings, and ensure all processes and documentation are in place.The Service Delivery Specialist role is a chargeable service in the Uptime Proactive Support Service (PSS) option. They are responsible to perform client facing activities in service activation of Uptime Support Services, support and coordinate with GDC in service activation to ensure successful completion. It is the responsibility of this role to identify trends and areas of improvement in service delivery and communicate this information to regional and global stakeholders. What youll be doingKey Responsibilities: Works as an Independent Contributor (IC) and acts as the primary interface managing the services relationship between the client and the organization. Performs client facing service activation activities and support the GDC in service activation completion. Responsible for operations performance, including - Service Improvement Plans; Establishes, monitors and reports Service Delivery Reports; Escalation management and Reporting; Meeting management with clients. Major incidents - scrutinizes adherence to process, recommends changes when SLAs are not met and works with larger delivery teams. Change Management manages and owns all RoE changes. Service First - owns Service First asset verification and contract status. Vendor Backout - manages backout issues with Vendor. Works with Transition teams and assigned Technical Account Manager to develop runbook that includes processes, escalation lists and documentation. Updates runbook regularly to reflect the necessary changes. The runbook content includes Network map(s); Site-level engineering diagrams; Client and site contacts; Configuration item and IT service mappings (relationships). Leads and facilitates resolution of products and technical issues in concern with assigned Technical Account Manager. Provides assurance regarding the compliance of, and lifecycle management for, all contracted Services. Receives and manages change requests relating to the SOW and agreement, i.e. additional engagements/ projects, adding configuration items and IT services support to the Services (service coverage), moving configuration items and IT services to new or different locations etc. Interfaces with internal contract management teams to normalize and execute change orders. Reviews new offers and service capabilities with the appropriate members of team. Supports billing / invoicing inquiries and / or disputes. Monitors client satisfaction and identify service improvement plans to address clients satisfaction with the service. Knowledge and Attributes: Ability to establish strong relationships with internal stakeholders and external clients. Seasoned ability in managing coordinated delivery of service. Excellent written and verbal communication skills. Highly analytical with good problem-solving skills and can use initiative to drive innovation. Ability to work well in a pressurized environment. Excellent client service orientation. Displays excellent persuasion and influence abilities. Passionate, strong initiative, self-driven with commitment to succeed. Seasoned ability to manage budgets, resources, and timelines for service delivery projects. Seasoned proficiency in project management, including planning

Job description Responsibilities A day in the life of an Infoscion • As part of the Infosys delivery team, your primary role would be to ensure effective Design, Development, Validation and Support activities, to assure that our clients are satisfied with the high levels of service in the technology domain. • You will gather the requirements and specifications to understand the client requirements in a detailed manner and translate the same into system requirements. • You will play a key role in the overall estimation of work requirements to provide the right information on project estimations to Technology Leads and Project Managers. • You would be a key contributor to building efficient programs/ systems and if you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you! If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you! Technical and Professional Requirements: • Primary skills: Technology->OpenSystem->Python - OpenSystem Preferred Skills: Technology->OpenSystem->Python - OpenSystem->Python Additional Responsibilities: • Knowledge of design principles and fundamentals of architecture • Understanding of performance engineering • Knowledge of quality processes and estimation techniques • Basic understanding of project domain • Ability to translate functional / nonfunctional requirements to systems requirements • Ability to design and code complex programs • Ability to write test cases and scenarios based on the specifications • Good understanding of SDLC and agile methodologies • Awareness of latest technologies and trends • Logical thinking and problem solving skills along with an ability to collaborate Educational Requirement s MCA, MSc, MTech ,Bachelor of Engineering, BCA, BSc, BTech Role: Software Development - Other Industry Type: IT Services & Consulting Department: Engineering - Software & QA Employment Type: Full Time, Permanent Role Category: Software Development Education UG: BCA in Any Specialization, B.Sc in Any Specialization, B.Tech/B.E. in Any Specialization PG: MS/M.Sc(Science) in Any Specialization, MCA in Any Specialization, M.Tech in Any Specialization Key Skills Skills highlighted with ‘‘ are preferred keyskills DjangoPythonFlask