Job description We are looking for passionate and dedicated individuals to join our team at iEnergizer for the Technical Customer Support Executive role. * Position: Technical Customer Support Executive * Salary: 23.5K CTC * Experience: Both Freshers and Experienced candidates are welcome! * Qualification: B.Tech, B.Sc, BCA, MCA, M.Sc, B.E * Skills- Excellent communication skills Key Responsibilities: - Provide exceptional customer support by resolving technical queries over the phone. - Communicate effectively and professionally with customers, ensuring their issues are resolved in a timely manner. - Troubleshoot and resolve customer issues with a focus on customer satisfaction and experience. Kindly bring : 1) Hard copy of your CV 2) Aadhaar card (Mention on top of your CV for reference) Shift Details: For Female Candidates: Day Shift For Male Candidates: Rotational Shift Interview Details: Timings: 11AM - 5PM (Monday to Saturday) Location: iEnergizer, A37 Block A, Sector 60, Noida (Gate Number 2) (Nearest Metro Station - Sector 59) Contact Person : Pulkita Contact Number : 9773915913 Join the below link for Hiring updates and walk in interviews: https://chat.whatsapp.com/LGfusBCCUp28itV3Buzhr7 Role: Voice / Blended - Other Industry Type: BPM / BPO Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Voice / Blended Education UG: B.Sc in Computers, Electronics, B.Tech/B.E. in Any Specialization, BCA in Any Specialization, Diploma in Computers, Electronics/Telecommunication PG: M.Tech in Any Specialization, MS/M.Sc(Science) in Any Specialization, MCA in Any Specialization Key Skills Skills highlighted with ‘‘ are preferred keyskills Inbound ProcessDomestic Voice ProcessTechnical SupportTelecallingTechnical Voice Process BPOCustomer ServiceBpo Customer ServiceVoice ProcessVoice SupportInbound Voice ProcessCustomer SupportBpo VoiceDomestic VoiceCustomer CareDomestic Calling

Job description Company Overview: Join our dynamic team at CSC Common Support Center, a government-authorized portal offering 310+ services. Our platform facilitates a range of essential tasks, from Aadhar card updates to banking services and ticket bookings. We're committed to providing seamless support to our valued customers across India. Position : Customer Support Executive Responsibilities : - Initiate outbound calls to applicants who have applied for CSC ID. - Provide comprehensive information about our government-authorized portal and the services offered. - Encourage applicants to register for CSC ID by highlighting the benefits and convenience of our platform. - Assist applicants in completing the registration process and resolving any queries or concerns they may have. Requirements: - Excellent verbal communication skills in Hindi. - Ability to engage with customers effectively over the phone. - Strong persuasion and negotiation skills. - Basic knowledge of government services and online platforms preferred. - Prior experience in customer support or telemarketing is a plus. Performance Expectations: - Generate a minimum of 10 new CSC ID registrations per month. - Handle a minimum of 25-50 outbound calls daily. - Achieve performance-based targets to qualify for bonuses and incentives. Compensation: - Additional bonuses and incentives based on registration targets achieved. - Opportunities for career advancement and skill development. Working Hours: - Monday to Saturday, 10:00 AM to 6:00 PM. Requirements: - Personal mobile phone with reliable internet connectivity. - Willingness to work from home. - Candidates selected for the position will receive detailed onboarding instructions. Join our team and be part of a mission-driven organization committed to serving communities across India. Apply now to embark on a rewarding career journey with CSC Common Support Center. Location: Delhi NCR,Bangalore,Chennai,Pune,Kolkata,Ahmedabad,Mumbai,Hyderabad Role: Customer Retention - Voice / Blended Industry Type: IT Services & Consulting Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Voice / Blended Education UG: Any Graduate PG: Any Postgraduate Doctorate: Doctorate Not Required Key Skills Skills highlighted with ‘‘ are preferred keyskills Customer Support Customer Servicegovernment servicesCustomer handlingtelemarketing outbound calling