Job description Some careers have more impact than others. If you re looking for a career where you can make a real impression, join HSBC and discover how valued you ll be. HSBC is one of the largest banking and financial services organisations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Business Analyst Principal responsibilities Employs an improvement mind-set to identify and define issues or problems that are less obvious; participates actively and constructively in brainstorming meetings where problems are discussed and/or resolved Brings structure and order to undefined problems and/or large-scale problems, making them easier to address and solve Uses systemic thinking and creativity in devising solution options Evaluates relative costs, benefits and obstacles of potential solutions before implementing Articulates or translates complex information in clear, meaningful and structured way to suit audience Understands the Group s priorities, business drivers, competitors and competitive strategy to help drive strategically aligned solutions, considering aspects of risk/reward. Questions small-scale business decisions that do not demonstrate alignment to the Group s commercial strategy Anticipates issues and risks and acts to mitigate these quickly; handles any unforeseen roadblocks swiftly and effectively Thinks ahead to identify potential risks to service or performance and deals with them proactively; effectively manages review processes to identify quality issues early Builds effective working relationships with analysis and design teams in our delivery partners and works well with external Requirements Good understanding of Global Change Frameworks and best practice techniques A thorough understanding of the purpose, values, culture and fundamentals of Global Change Delivery Outstanding understanding of HSBC Group structures, processes and objectives Very strong knowledge of the external environment regulatory, political, competitors etc. Proven track record as an outstanding analyst, consultant and/or project manager Work experience in Accounting / Finance processes (experience of 15+ years) Experience of managing resources using appropriate communication, delegation and planning skills Ability to motivate and lead people, employing appropriate management styles ERP implementation, preferably Fusion ; Lean Six Sigma Green Belt PMP / CSM / SAFe Certification You ll achieve more at HSBC HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc. , We consider all applications based on merit and suitability to the role. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. Role: Business Analyst Industry Type: Consumer Electronics & Appliances Department: Data Science & Analytics Employment Type: Full Time, Permanent Role Category: Business Intelligence & Analytics Education UG: Any Graduate PG: Any Postgraduate Key Skills Six sigma green beltPMPBusiness AnalystSenior AnalystBankingcommercial strategyERP implementationResource managementFinancial servicesLean six sigma

Job description We are seeking a highly skilled and proactive Pre-Sales Associate / Consultant to join our team in Kolkata. This role demands a dynamic professional with a blend of technical, analytical, and communication skills to manage pre-sales activities and drive business opportunities effectively. Excellent written and verbal communication skills to create compelling proposals and presentations. Role: Associate / Consultant Industry Type: IT Services & Consulting Department: Consulting Employment Type: Full Time, Permanent Role Category: Management Consulting Education UG: B.Tech/B.E. in Any Specialization PG: MBA/PGDM in Any Specialization, MCA in Any Specialization Doctorate: Doctorate Not Required Key Skills Skills highlighted with ‘‘ are preferred keyskills Presales management consultingproject managementproduct managementbusiness consultingbusiness analysisbusiness developmentmarket research

Job description We are looking for a dynamic and self-motivated Business Analyst with a minimum of 2 years of experience to join our team. In this role, you will act as the bridge between clients and internal teams, ensuring the successful delivery of Conversational AI Solutions (chat & voice) powered by Generative AI Technology. Your expertise in requirements gathering, consulting, and client management will contribute to the seamless execution of projects while enhancing customer satisfaction.. Key Attributes you need to possess:. Analytical Thinking. Ability to analyze client needs, system capabilities, and project constraints to propose effective solutions.. Skill in identifying potential risks or gaps in requirements and addressing them proactively.. Strong problem-solving abilities to handle unexpected challenges during project delivery.. Communication Skills. Exceptional verbal skills to articulate complex technical concepts in simple terms for clients and stakeholders.. Strong written skills for creating clear and concise documentation, including requirement specifications, user stories, and status reports.. Active listening skills to ensure accurate understanding of client needs and concerns.. Client-Centric Mindset. Empathy to understand and prioritize client requirements and business goals.. Ability to build and maintain trust with clients through consistent communication and delivery excellence.. Willingness to go the extra mile to ensure client satisfaction and success.. Project Management Skills. Proficiency in managing multiple tasks, timelines, and resources effectively without compromising quality.. Familiarity with project management tools to track project progress and milestones.. Strong organizational skills to ensure smooth project execution and timely deliverables.. Collaboration. Ability to work seamlessly with cross-functional teams, including developers, designers, and quality analysts.. Openness to feedback and a collaborative approach to brainstorming and problem-solving.. Proactive participation in team meetings, knowledge-sharing sessions, and retrospectives.. Attention to Detail. Meticulous approach to reviewing project requirements, deliverables, and client feedback.. Commitment to quality assurance to avoid errors and rework in deliverables.. Ability to maintain accuracy in tracking financials, such as invoicing and collections.. Adaptability. Comfort with working in dynamic environments and adjusting to shifting client priorities or project scopes.. Eagerness to learn and apply new tools, technologies, and methodologies as needed.. Resilience in handling pressure during tight deadlines and critical project phases.. Typical work week looks like:. Act as the first point of contact for clients and collaborate with clients to gather, analyze, and validate requirements for Conversational AI Solutions (chat & voice).. Conduct workshops or discovery sessions with clients to propose best-in-class solutions powered by Generative AI Technology.. Create detailed documentation such as requirement specifications, user stories, and process workflows.. Assemble project scope and maintain project related documentation.. Create a project plan with details and illustrations to identify the flow of activities needed in order to successfully conclude a project.. Identify, track, monitor and communicate project related issues and other variances, scope changes, and contingencies that may crop up during implementation.. Assign, schedule and review the project at regular intervals to analyze its progress in terms of quality guidelines and time constraints.. Provide regular internal and external project status updates and reports.. Coordinate with internal teams, including developers, designers, and QA, to ensure timely and quality project delivery.. Track invoicing and collections to maintain financial clarity for assigned projects.. Proactively identify potential risks and suggest mitigation strategies.. Assist in enhancing client relationships by understanding their evolving needs and proposing new opportunit

Job description We are seeking a proactive and detail-oriented Agronomist to support our agri-business initiatives with a strong focus on sustainable practices, effective project execution, and relationship management. The ideal candidate will be organized, collaborative, and passionate about agricultural development, with the ability to support sourcing, agronomy, procurement, and compliance activities across a portfolio of crops. Key Responsibilities: read more Key Skills Skills highlighted with ‘‘ are preferred keyskills Leadership Time ManagementData Analysis

Job description Monitor and inspect the production process to ensure compliance with quality standards and specifications. Identify and analyze defects, non-conformists, and quality issues in the manufacturing process. Develop and implement quality control procedures and work instructions to improve product quality and consistency. Conduct regular quality audits and inspections to identify areas for improvement and ensure adherence to quality standards. Collaborate with production, engineering, and supply chain teams to address quality-related issues and implement corrective actions. Provide training and guidance to production associates on quality standards, best practices, and quality control methods. Analyze quality data and metrics to identify trends, root causes of defects, and opportunities for process improvement. Participate in the development and implementation of new product introduction processes to ensure quality requirements are met from the outset. Drive continuous improvement initiatives to enhance overall manufacturing processes and product quality. Communicate and report on quality performance, issues, and improvement initiatives to management and relevant stakeholders. Role: Industrial Engineer Industry Type: Automobile Department: Production, Manufacturing & Engineering Employment Type: Full Time, Permanent Role Category: Engineering Education UG: Diploma in Mechanical PG: Any Postgraduate Key Skills Supply chainProduct qualityQuality standardsManufacturing processProduction engineeringProcess improvementManager Quality ControlContinuous improvementProduction AssociateNew product introduction

Job description Operational Excellence Analysts support the implementation and improvement of operational processes within an organization. Responsibilities may include assisting with process mapping and documentation, data analysis, identifying areas for improvement, supporting continuous improvement initiatives, and collaborating with cross-functional teams. They may assist in the development and implementation of HR operational excellence frameworks, tools, and methodologies to enhance efficiency, quality, and overall performance. - Grade Specific Produces deliverables within own discipline.Focus is on learning how to work in a team environment to deliver responsibilities in a timely and quality manner.Typically requires guidance by a more senior practitioner. Usually works in team and full-time on a single project. Skills (competencies) Role: HR Analyst Industry Type: IT Services & Consulting Department: Human Resources Employment Type: Full Time, Permanent Role Category: HR Operations Education UG: Any Graduate PG: Any Postgraduate Key Skills Skills highlighted with ‘‘ are preferred keyskills data analysisdocumentationhrsdhuman resource managementrecruitment resource managementhr generalist activitiesproject managementprogram managementhr operationssourcingbudgetingtalent acquisitionemployee engagementagile

Job description Operational Excellence Analysts support the implementation and improvement of operational processes within an organization. Responsibilities may include assisting with process mapping and documentation, data analysis, identifying areas for improvement, supporting continuous improvement initiatives, and collaborating with cross-functional teams. They may assist in the development and implementation of HR operational excellence frameworks, tools, and methodologies to enhance efficiency, quality, and overall performance. - Grade Specific Produces deliverables within own discipline.Focus is on learning how to work in a team environment to deliver responsibilities in a timely and quality manner.Typically requires guidance by a more senior practitioner. Usually works in team and full-time on a single project. Skills (competencies) Role: Business Analyst Industry Type: IT Services & Consulting Department: Data Science & Analytics Employment Type: Full Time, Permanent Role Category: Business Intelligence & Analytics Education UG: Any Graduate PG: Any Postgraduate Key Skills Skills highlighted with ‘‘ are preferred keyskills project managementdata analysisdocumentationprocess mappingoperational excellence six sigmaoperations managementprocess excellencelean six sigmagap analysisbusiness analysisprocess improvementkaizenquality managementquality assurance

Job description Hi All, We are looking for Senior Business Analyst for TPO Requirement. 1. Senor Business Analyst with Prior knowledge and experience in OSS/BSS (including CRM and Billing) with minimum 14+ years of experiences 2. Able to elicit requirements from business and write business stories with clarity. read more Key Skills Skills highlighted with ‘‘ are preferred keyskills Billing support systemCrm ToolBusiness analystETOM

Job description What Youll Do As an Analyst, you'll work closely with our Capital Consultants and play a critical role in powering end-to-end deal execution. Your day-to-day will revolve around building lender-ready profiles, supporting financial analyses, managing key workflows, and keeping our capital engine running smoothly. Key Responsibilities: Compile and validate financial documents and client data. Assist in preparation of deal one-pagers and engagement letters. Maintain clean and updated records in HubSpot. Track deal progress across Spark, Swift, and Scale stages. Support invoicing, collections, and operational tasks with the Ops team. Monitor portfolio performance and generate early warning signals. Liaise with lenders to schedule meetings and manage feedback. Conduct market research and competitor analysis to sharpen deal insights. What Were Looking For 12 years of experience in financial services, fintech, VC, lending, or consulting. Graduate in Finance, Business, Economics, or a related field. Strong analytical, Excel, and research skills. Proactive team player whos eager to learn and execute. Clear communicator with a bias for action and ownership. Familiarity with CRM tools (like HubSpot) is a plus. Role: Business Analyst Industry Type: FinTech / Payments Department: Data Science & Analytics Employment Type: Full Time, Permanent Role Category: Business Intelligence & Analytics Education UG: Any Graduate PG: Any Postgraduate Doctorate: Doctorate Not Required Key Skills Skills highlighted with ‘‘ are preferred keyskills Financial analysis HubSpotLending OperationsFintech AnalystFinancial DocumentationFinancial Modelling

Job description As a Specialist Engineer , you will be part of our Global Customer Support team. You will use your product, troubleshooting, and people skills to work directly with our customers, resolving technical issues and problems that occur while using the Dynatrace platform. Our customers represent some of the worlds largest companies, and the production applications you will be working on can easily represent millions of dollars per day of revenue. You will drive the assessment and triaging of issues and work efficiently to develop resolutions or interim solutions. You should be comfortable with focused, heads-down analysis of complex technical problems as well as with the interruptions that occur naturally in an operational support environment. For example, you may find yourself assisting other internal teams as they answer questions and provide assistance to customers in real-time (Chat) or via tickets. Some of the issues that you work on will need escalation into R&D. In those cases, you will document information gathered and progress made to date, and then work closely with R&D towards the final resolution. You will regularly and routinely interact with customer personnel at various technical and managerial levels for information gathering, troubleshooting, configuration, status updates, and final remediation. Job Location: Bangalore (Work from office - 5 days - Rotational shifts including night shifts ) Responsibilities: • Recognize and solve isolated problems as reported by customers related to our SaaS and Managed products, and their interactions with diverse customer technology ecosystems. Analyze more complex or distributed problems with guidance • Work directly and comfortably with customer application specialists to troubleshoot and resolve platform or product issues via online chat, phone, video conference tool or submitted ticket. Able to communicate localized technical approaches and tradeoffs effectively with small groups including customer middle management personnel with senior backup • Perform in-depth troubleshooting of Internet related issues utilizing industry standard tools and methodologies such as Wireshark, MTR, DIG, etc. in combination with understanding of third party CDN / DNS Proxy services. Will progress from localized single-tool data interpretation, to broader in-tool pattern recognition, to complex cross-tool data correlation as seniority increases from Level 2 to 4 • Perform in-depth event, logfile, and dump analysis during the troubleshooting process, using industry as well as internal or product-related tools. Will progress from localized single-tool data interpretation, to broader in-tool pattern recognition, to complex cross-tool data correlation as seniority increases from Level 2 to 4 • Take ownership of multiple tickets/chats and work independently to efficiently manage a dynamic ticket workload. Will progress from getting to giving coaching assistance as seniority increases from Level 2 to 4. Complexity of tickets will also increase progressively as seniority increases • Document and provide additional technical details when escalating issues to R&D for assistance in resolving platform or product bugs. Manage ongoing interactions with R&D to keep on track • Maintain a spoken and basic hands-on familiarity with the latest major technologies used by our customers, such as Big Data solutions (Cassandra or Mongo DB), Java, .Net, Node.js, PHP, Docker, cloud environments (AWS, Microsoft Azure, OpenShift) and elastic microservices • Maintain strict operational discipline to meet administrative and contractual requirements. Examples include monitoring expiring SLAs, proper prioritization of tickets, providing timely, efficient, and clear customer communication to meet and maintain our response requirements, time tracking, etc. • While engaging directly with customers, provide a confident and calming approach to ensure our customers will be well supported and their issues will be resolved • Eagerly participate in training to advance technical skills and produc