Job description We are looking for a proactive and customer-focused Customer Care Executive to handle customer queries and complaints for our D2C (Direct-to-Consumer) website. The ideal candidate should have excellent communication skills, problem-solving abilities, and a customer-first mindset to enhance the overall customer experience. Key Responsibilities: Respond to customer queries via phone, email, and chat in a timely and professional manner. Address and resolve customer complaints efficiently while maintaining a positive brand image. Assist customers with order tracking, returns, exchanges, and refunds. Maintain accurate records of customer interactions and feedback. Work closely with internal teams (operations, logistics, and product teams) to ensure smooth issue resolution. Identify and escalate recurring customer issues to improve processes and service quality. Stay updated with company products, policies, and promotions to provide accurate information. Required Skills & Qualifications: Experience: 2-4 years in customer service, preferably in a D2C or e-commerce setup. Strong verbal and written communication skills. Ability to handle difficult customers and resolve issues efficiently. Familiarity with CRM tools and ticketing systems is a plus. Multitasking ability and attention to detail. Problem-solving mindset with a focus on customer satisfaction. Role: Customer Success Associate Industry Type: Pharmaceutical & Life Sciences Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Customer Success Education UG: Any Graduate PG: Any Postgraduate Doctorate: Doctorate Not Required Key Skills Skills highlighted with ‘‘ are preferred keyskills Customer Service products ServiceD2Cproducts SalesCustomer ManagementCRM

Job description Principle Accountabilities: 1.Client Relationship Management: Establish and maintain relationships with clients, understanding their financial requirements and providing tailored loan solutions. 2. Loan Assessment: Evaluate the creditworthiness of clients, reviewing financial statements, and credit reports to make lending decisions. 3. Loan Structuring: Structure loan deals that meet the specific needs of clients, ensuring they align with the NBFCs risk appetite and profitability goals. 4. Loan Portfolio Growth: Work on expanding the personal loan portfolio, acquiring new clients, and cross-selling other financial products and services. 5. Compliance: Ensure that all lending practices adhere to regulatory requirements and internal policies, including KYC (Know Your Customer) and AML (Anti-Money Laundering) procedures. 6. Market Research: Stay informed about market trends and competition to identify opportunities for personal loan growth. 7. Customer Service: Provide ongoing support and excellent customer service to business clients, addressing their inquiries and concerns. Desired Profile: 1. Educational Background: A bachelors degree in finance, Business Administration, Economics, or a related field. An MBA or professional certifications related. 2. Should understand financial statements, key financial numbers, KYC documents, bank statement, GST etc. 3. Understanding of local language in the city is a must. 4. Should have strong network of at least 15-20 active DSAs, CAs, Connectors in the city Role: Personal Banker Industry Type: Financial Services Department: BFSI, Investments & Trading Employment Type: Full Time, Permanent Role Category: Banking Operations Education UG: Any Graduate PG: MBA/PGDM in Marketing Key Skills Business administrationFinancial statementsClient relationship managementNetworkingNBFCfinancial productsAnti money launderingBankingMarket researchCustomer service

Job description 21 Fitness is looking for Fitness Manager to join our dynamic team and embark on a rewarding career journey. Delegating responsibilities and supervising business operations Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities. Resolving conflicts or complaints from customers and employees. Monitoring store activity and ensuring it is properly provisioned and staffed. Analyzing information and processes and developing more effective or efficient processes and strategies. Establishing and achieving business and profit objectives. Maintaining a clean, tidy business, ensuring that signage and displays are attractive. Generating reports and presenting information to upper-level managers or other parties. Ensuring staff members follow company policies and procedures. Other duties to ensure the overall health and success of the business. Role: Fitness Trainer / Gym Instructor Industry Type: Fitness & Wellness Department: Sports, Fitness & Personal Care Employment Type: Full Time, Permanent Role Category: Health & Fitness Education UG: Any Graduate PG: Any Postgraduate Key Skills personal trainingrisk assessmentfitness trainingconstruction safetyexercisetrainingproblem solvingindustrial safetysafety managementfitnesssafetysafety auditgymhsesafety officer activitiesiti

Job description Rockwell Automation is a global technology leader focused on helping the world s manufacturers be more productive, sustainable, and agile. With more than 28, 000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better. We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that s you we would love to have you join us! Job Description Job Summary As an OT Cybersecurity Data Engineer, you will manage the design, implementation, and testing of our Security Information and Event Management (SIEM) system with a specific focus on integrating and analyzing data from critical OT/ICS environments. You will work with cybersecurity teams to ensure the monitoring, detection, and reporting of security threats within industrial infrastructure. We are looking for a understanding of SIEM and SOAR technologies, OT protocols, and cybersecurity best practices. You will report to the Cyber Team Leader and have a hybrid schedule working in Hinjewadi-Pune. Your Responsibilities: Develop SIEM and SOAR solutions tailored for OT environments, considering the unique challenges and protocols involved. Integrate multiple OT data sources (e. g. , IDS, EDR, control system logs, network traffic from industrial protocols) into the SIEM platform. Maintain custom parsers, normalizers, and correlation rules to analyze OT-specific logs and events within the SIEM. Collaborate with OT operations and engineering teams to understand their systems, data sources, and security monitoring requirements. Configure and improve the SIEM platform for performance, scalability, and stability in an OT context. Maintain OT-focused dashboards and reports within the SIEM to provide actionable insights into security posture and potential threats. Tune and optimize SIEM rules and alerts to minimize false positives and ensure high-fidelity detection of OT security incidents. Maintain documentation for the OT SIEM architecture, data sources, rules, and operational procedures. Recommend new SIEM features, integrations, and related security technologies for enhancing OT security monitoring. The Essentials - You Will Have: Have 4-5years of demonstrated experience working with SIEM platforms (e. g. , Sumo Logic, Palo Alto Cortex XSOAR) and a understanding of their architecture, configuration, and rule development. Understanding of OT protocols (e. g. , Modbus, DNP3, IEC 61850), industrial control systems (e. g. , PLC, SCADA, DCS), and their logging mechanisms. Experience parsing and normalising complex log formats, including those specific to OT devices and applications and, in the context of security event analysis, technical information to both technical and non-technical audiences and as part of a team in a environment. Specific experience integrating OT data sources with enterprise SIEM platforms. Knowledge of security frameworks and standards relevant to OT (e. g. , NIST SP 800- 82, IEC 62443). Experience with scripting languages (e. g. , Python, PowerShell) for SIEM automation and data manipulation. Relevant certifications such as GICSP, GRID, CISSP, or SIEM-specific certifications. Familiarity with threat intelligence platforms and their integration with SIEM for OT threat detection. The Preferred - You Might Also Have: You will have to understand relevant evolving technology, understand complex technology dependency and working across a range of service offerings that may leverage a wide array of technologies and partners. Develop key product & service launches Collaborative culture across the automation engineering team while meeting C&I objectives Adopt technology best practices around technology & vendor evaluation and managing & maintenance of technology platforms. What We Offer: Our benefits packag

Job description Assist in satellite Fire Watch Tower (FWT), Passenger Terminal buildings (PTB) patrolling and perform the functions of Crash Fire Tender (CFT) operator as per departmental SOPs, in order to maintain Aerodrome category 10, to ensure Fire Safe operations at IGI Airport. The purpose of the role is to function as part of an operational rescue and fire fighting team for the extinguishment and control of fire and the saving and preservation of evidences during all types of emergencies at the airport. The job role handles a high level of technical rescue equipment to enable the job role to be carried out effectively and effiently. The Fire Fighter makes up the majority of the minimum staffing levels required by the regulatory authorities (DGCA) The Fire Fighters also forms the majority work force, which ensures all rescue and fire fighting equipment is maintained, tested and inspected to ensure operational reliance. ORGANISATION CHART KEY ACCOUNTABILITIES Accountabilities Key Performance Indicators To participate as part of an operational rescue and fire fighting team for the extinguishment and control of fire and the saving and preservation of evidences during all types of emergencies at the airport. Log books, Fire Vehicle response records. To carry out comprehensive test and inspections of firefighting equipment, which includes breathing apparatus testing according to, laid down regulations and the maintenance programme and record results. Daily check lists To report any defects found on fire vehicles and/or rescue firefighting equipment according to laid down procedures. Defect register, log books. To conduct routine radio communication test and inspections with ARFF Watch Tower, Air Traffic Control and other team members in ARFF and record. Log books and Daily check list To participate in refresher training, classes, lectures, practical to enhance job efficiency and skills. 100% attendance in mandatory trainings and Training records. To attend and provide essential fire protection for, fuelling with passengers on board, Dangerous goods loading/off-loading, fuel spills/oil spillage cleaning, Fire watch for hot works and any other activity as detailed by a manager. Log books, Fire vehicle response records. KEY ACCOUNTABILITIES - Additional Details EXTERNAL INTERACTIONS ATC, AMC (Airport Medical Center), Airline Operators. INTERNAL INTERACTIONS ARFF Watch Tower, AOCC, Airside Operations, Technical Services, IT&C, Safety. FINANCIAL DIMENSIONS The job holder does not have any budgetary responsibilities. OTHER DIMENSIONS 0 Direct Reports 0 Indirect Reports EDUCATION QUALIFICATIONS Education- Passed 12th Class Examination conducted by recognized board of examination. Physical Standards Candidates should be free from organic diseases of any sort and should not be subject to Vertigo diseases of heart, lungs or kidney or abnormal blood pressure etc. Candidate will be required to perform strenuous duties like firefighting, practical drills and should be free from any sort of deformity like flat foot, knock knees, fractured limbs etc., and affecting strenuous hazardous duties of fire service profession. The minimum physical standard should be: 1. Height - 165 cm 2. Weight - 56 Kg 3. Chest - 81 cm plus an expansion of 5 cm 4. No knocking knee, Flat foot deformity etc... 5. Eye sight (without glass) - -6/6 distant vision (for 2 eyes) -N-5 near vision (for 2 eyes) 6. Candidate should not be affected by squint eyes, colour blindness, night blindness etc. 7. Hearing - Normal 8. Speech - Normal Age limit- 20 to 24 yrs Driving License- Mandatory to have valid LMV driving license atleast 1 year old RELEVANT EXPERIENCE COMPETENCIES Execution & Results Teamwork & Interpersonal influence Problem Solving & Analytical Thinking Planning & Decision Making Personal Effectiveness Stakeholder Focus Networking Capability Building Strategic Orientation Social Awareness Entrepreneurship Role: Safety Operations Industry Type: Aviation Department: Environment Health & Safety Employment Type: Full Time, Permanent Role Category: Occupational H

Job description Job Summary: We are looking for a detail-oriented Legal Assistant with strong English communication skills to support our legal team. The ideal candidate will assist in drafting legal documents, managing case files, scheduling. Key Responsibilities: Draft and prepare legally sound client agreements and other legal documents Manage case files and legal records. Schedule hearings, meetings, and deadlines. Conduct basic legal research and data entry. Requirements: Bachelor's degree or certification in Law, English, or related field. 1 to 2 years of experience in a legal support role. Excellent English grammar, writing, and verbal skills. Proficiency in Microsoft Office and legal software tools. with proflic English language skills . Role: Legal Operations - Other Industry Type: Law Enforcement / Security Services Department: Legal & Regulatory Employment Type: Full Time, Permanent Role Category: Legal Operations Education UG: Any Graduate Key Skills Skills highlighted with ‘‘ are preferred keyskills MS Office Communication SkillsLegal DocumentationUnderstanding of Legal TerminologyMultitaskingTyping SkillsDocument PreparationFiling and Record-Keeping

Job description We're Hiring: International Voice Process Executive Location: Noida (On-Site) | Type: Full-Time About Provana: At Provana, we pride ourselves on our client-first approach that drives measurable ROI by enhancing process efficiency, performance, and profitability. Role Overview: International Voice Process Executive We are seeking motivated and customer-focused individuals with a minimum of 1 year of international voice process experience. If you're passionate about solving problems, love interacting with customers, and are looking to grow your career in a dynamic, supportive environment we want to hear from you! Key Responsibilities: Handle international customer queries through voice support (inbound/outbound) Deliver prompt, accurate, and courteous service to ensure high customer satisfaction Analyze customer concerns and provide timely resolutions Follow communication scripts, process workflows, and quality standards Collaborate with team members and supervisors for continuous service improvement What We are Looking For: Strong verbal communication skills in English Excellent customer service and interpersonal skills Analytical mindset with a problem-solving approach Ability to adapt to a fast-paced environment and work in rotational shifts A bachelor's degree is preferred Perks & Benefits: 8,000 monthly allowances (Transportation + Attendance) Performance-based incentives Meal facility provided on-site Career development and growth opportunities in a global organization Interested? Let's Connect! Send your updated resume to jaya.kumari@provana.com Or contact us at: +91 7303866727 Join Provana and be part of a culture that values innovation, collaboration, and continuous learning. Your next big career move starts here! Role: Customer Retention - Voice / Blended Industry Type: BPM / BPO Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Voice / Blended Education UG: Any Graduate Key Skills Skills highlighted with ‘‘ are preferred keyskills International Voice Process International Call CenterUs CallingUS ProcessInbound Voice ProcessCustomer SupportExcellent Communication In EnglishInternational VoiceInternational ProcessUs Voice ProcessInternational CallingInternational BPOUK Process

Job description ADVIKA TRANSLATIONS is looking for Visa Counselor to join our dynamic team and embark on a rewarding career journey Provide guidance and assistance to clients in obtaining visas for international travel. Keep up-to-date with immigration laws and regulations. Evaluate client eligibility for different types of visas and advise clients on the best options. Prepare and review visa applications and ensure all necessary documents are submitted. Liaise with consular officers and immigration officials to resolve any issues that arise during the visa application process. Ensure all client information is kept confidential. Manage multiple clients and deadlines. Provide excellent customer service and maintain a positive relationship with clients. Keep accurate records of client interactions and visa applications. Strong communication skills, both written and verbal. Role: Customer Retention - Non Voice Industry Type: Management Consulting Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Non Voice Education UG: Any Graduate PG: Any Postgraduate Key Skills immigrationmanagement skillscustomer serviceoverseas educationadmissionscoordinationcounsellingvisa processingwritingleadership skillsadmission counsellingvisa counsellingstudent counselingcareer counsellingcommunication skills

Job description Who We Are as a Company: GoKwik was founded in 2020 with one simple mission, to democratize the shopping experience and increase the GMV realization for e-commerce businesses. The company is backed by Sequoia Capital India, Matrix Partners India, RTP Global, and marquee angels. GoKwik is an e-commerce enablement company focussed predominantly on solving crucial e-commerce issues like boosting conversion rates across the e-commerce funnel and reducing RTO for our partners. It leverages AI/ML technologies to solve hard-hitting problems like RTO to increase CoD conversion rates. GoKwiks 1-click Kwik checkout improves checkout conversion rates ensuring higher GMV realization and reduced marketing CAC. What we do is very unique with zero immediate competition in India today and therefore, building a team of Real Rockstars in their field to fuel this profit-making start-up, which is growing at a rapid pace Job Summary We are seeking a detail-oriented and experienced Accounts Payable Senior Executive to manage and oversee the companys payable functions. The ideal candidate will be responsible for ensuring accurate and timely processing of invoices, payments, expense reports, and vendor account reconciliations, while maintaining compliance with internal controls and policies. Key Responsibilities Review, verify, and process high-volume vendor invoices accurately and in a timely manner. Manage payment cycles, ensuring payments are made in accordance with agreed terms. Reconcile vendor statements and resolve discrepancies effectively. Coordinate with internal departments and vendors regarding invoice and payment queries. Ensure proper documentation and coding of expenses in accordance with company policies. Monitor and maintain accounts payable ledger to ensure all payments and credits are accounted for. Assist in month-end closing processes, including preparing reports and schedules. Maintain accurate records and ensure audit readiness. Maintain Fixed Asset register. Support process improvements to increase efficiency and accuracy in AP operations. Mentor and guide junior team members, if applicable. Requirements Bachelor s degree in Accounting, Finance, or related field. Minimum 3-5 years of experience in accounts payable or a related field. Strong understanding of accounting principles and accounts payable processes. Proficiency in accounting software (e.g., SAP, Oracle, QuickBooks, or similar ERP systems). Excellent Excel skills and general computer literacy. High level of accuracy and attention to detail. Strong communication and interpersonal skills. Ability to work under pressure and meet deadlines. Preferred Qualifications Experience working in a startups or multinational environment. Knowledge of GST/VAT, TDS, and other compliance aspects. Exposure to automation tools or AP workflow systems. Our Core Value Cultures : Merchant 1 st Innovation Talent Role: Finance Executive Industry Type: Software Product Department: Finance & Accounting Employment Type: Full Time, Permanent Role Category: Finance Education UG: Any Graduate PG: Any Postgraduate Key Skills TDSERPSAPCodingVATWorkflowE-commerceVendorOracleAuditing

Job description Description As one of our highly skilled make-up artists you will combine your creative and technical expertise and passion for people to provide a welcoming, inspirational and personalized in-store experience which educates and delights our customers. You will also like working as part of a high performing team to create impact with in-store events and to ensure that the store always achieves our high standards of visual merchandising to stand out against our competitors. If you are a dynamic self-starter looking for a progressive career opportunity then this could be the perfect role for you and the first step of your career with a leader in prestige beauty. While certification in make up artistry and/or previous retail make up experience is desirable we also welcome applicants with amateur level experience. As a leader in prestige beauty with a culture that values diversity of thought and people, we offer excellent training and development and a competitive remuneration and benefits package. Qualifications While a qualification in make-up artistry/previous retail make up experience is preferred, we welcome applicants with amateur level experience who are able to demonstrate a high level of creative and technical expertise All applicants must be able to demonstrate the ability to provide inspirational, authentic and personalized customer service Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment Previous experience with retail point-of-sale software Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview ", " Role: Sales Advisor Industry Type: Beauty & Personal Care Department: Merchandising, Retail & eCommerce Employment Type: Full Time, Permanent Role Category: Retail Store Operations Education UG: Any Graduate PG: Any Postgraduate Key Skills visual merchandisingtraining and developmentbeautician activitiesskin careretail operationscustomer servicehair caretrainingapparelretail salesmerchandisingretailsalescosmeticsmarketinghair stylingcustomer handlingfashion