Job description Reports To: Managing Director Job Summary: The Executive Assistant to the Managing Director in Real Estate plays a pivotal role in supporting high-level decision-making processes. This role requires a combination of strategic thinking, data analysis, and operational management to ensure the Managing Director's time is maximized, priorities are effectively addressed, and key business objectives are met. The EA will analyze market trends, prepare detailed reports, and provide insights critical to the Managing Directors strategic initiatives, while also handling a range of administrative and project-related responsibilities. Key Responsibilities: Strategic and Analytical Support: Conduct in-depth analysis of real estate market data, competitor performance, and business opportunities to assist the Managing Director in strategic planning. Create detailed financial models, forecasts, and dashboards to monitor project performance and ROI. Collaborate with the finance and operations teams to track budgets, analyze variances, and prepare performance reports. Prepare presentations, business cases, and summaries for board meetings, investor updates, and strategic discussions. Research and provide insights on emerging industry trends, regulations, and potential risks. Project Coordination and Monitoring: Manage the execution of strategic initiatives, ensuring project timelines, budgets, and deliverables are met. Liaise with internal departments, external stakeholders, and partners to facilitate smooth communication and progress on projects. Maintain project trackers and provide regular updates on progress to the Managing Director. Operational and Administrative Tasks: Manage the Managing Director’s calendar, ensuring meetings align with strategic priorities. Draft, edit, and proofread correspondence, reports, and agreements. Oversee travel planning, expense reporting, and logistics for site visits, client meetings, and conferences. Stakeholder Management: Act as the Managing Director’s representative in meetings, ensuring accurate communication of directives and updates. Build and maintain relationships with clients, investors, vendors, and other stakeholders. Qualifications and Skills: Education and Experience: Bachelor’s or Master’s degree in Business Administration, Finance, Real Estate, or a related field. 5+ years of experience in an analytical, strategic, or high-level support role, preferably in real estate or a similar industry. Analytical and Technical Skills: Strong analytical and quantitative skills; proficiency in Excel (including advanced functions like pivot tables, macros, and financial modeling). Familiarity with real estate software and tools (e.g., Argus, CoStar, REIS). Ability to synthesize data and present actionable insights to support decision-making. Soft Skills: Exceptional organizational and time management skills. Strong verbal and written communication, including the ability to prepare professional reports and presentations. High degree of discretion, integrity, and professionalism in handling confidential information. Proactive problem-solver with the ability to anticipate the Managing Director’s needs. Preferred: Experience working directly with C-suite executives. Knowledge of local and global real estate markets and regulations. Working Conditions: Full-time role with potential for occasional extended hours based on project deadlines or urgent tasks. Travel may be required for site visits, client meetings, or industry events.Role & responsibilities Preferred candidate profile Role: Administration - Other Industry Type: BPM / BPO Department: Administration & Facilities Employment Type: Full Time, Permanent Role Category: Administration Education UG: B.Com in Any Specialization, Any Graduate Key Skills Skills highlighted with ‘‘ are preferred keyskills Secretarial Activities Fixing AppointmentsTravel ArrangementsCalendar and schedule managementLetter DraftingTicket BookingTravel BookingCalendar ManagementHotel Booking
Posted 2 hours ago
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Job description Responsibilities: * Meet revenue targets * Generate leads through outbound calls & emails * Manage client relationships * Close deals with new business opportunities * Collect overdue payments Travel allowance Role: Customer Engagement Industry Type: E-Learning / EdTech Department: Sales & Business Development Employment Type: Full Time, Permanent Role Category: Sales Support & Operations Education UG: Graduation Not Required Key Skills Communication SkillsEnglishCollections
Posted 5 hours ago
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Job description Roles and Responsibilities Conduct internal audits across various functions within the FMCG organization, including IFC (Integrated Food Chain), SOX compliance, and other key business areas. Identify control gaps and provide recommendations to improve processes and mitigate risks. Collaborate with stakeholders to implement corrective actions and monitor progress towards closure. Develop strong relationships with business leaders to understand their objectives and ensure effective communication throughout the auditing process. Provide assurance on internal controls over financial reporting, operations, and compliance. Role: Internal Auditor Industry Type: Management Consulting Department: Finance & Accounting Employment Type: Full Time, Permanent Role Category: Audit & Control Education PG: CA in Any Specialization Key Skills Skills highlighted with ‘‘ are preferred keyskills Internal Audit Internal ControlIfcSOX
Posted 1 day ago
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Job description Job Title - Salesforce Developer Roles & Responsibilities - Key Responsibilities: Salesforce Development Flow Management: Maintain and enhance the Opportunity Management flow, ensuring proper actions trigger when certain criteria are met. Develop and refine Screen Flows (e.g., creating new opportunities, inbound call handling, post-deployment questionnaires, and discovery questions for contacts). Process Modernization: Migrate remaining Classic processes to Lightning, including Proof of Concept, Project Registration, and Campaign processes. Advanced Customization & Coding: Implement and maintain custom APEX code, supporting additional projects and functionality as business needs evolve. Launch and maintain the CRM-A analytics to provide further insight for sales leaders. User Management: Manage new and departing user setup, licensing, and permissions. Provide user training and support to maximize adoption and adherence to best practices. System Maintenance & Improvements: Proactively monitor system performance, identify areas for improvement, and recommend solutions that enhance productivity and efficiency. Project Management & Collaboration Project Planning & Execution: Serve as project manager for Salesforce-related initiatives, planning tasks, setting timelines, and ensuring on-time delivery. Communicate progress, roadblocks, and priorities effectively to stakeholders. Cross-Functional Collaboration: Work closely with sales operations, marketing, and other teams to understand business requirements and translate them into technical solutions. Coordinate with external consultants or vendors when necessary. Continuous Improvement: Demonstrate initiative by suggesting process improvements after understanding business workflows and objectives. Stay current on Salesforce platform updates, new features, and best practices to drive ongoing optimization. Must have 2 years of Salesforce experience 2-3 years of Salesforce development experience. Salesforce Administrator and/or Developer certifications highly preferred. Skills & Competencies: Strong knowledge of Salesforce configuration (Workflows, Process Builder, Flows, Validation Rules, Security/Permissions, etc.). Experience with APEX, Lightning Components, and Salesforce integrations. Excellent data management skills with a focus on data hygiene, duplicates, and best practices. Proven project management skills with the ability to handle multiple priorities and meet deadlines. Exceptional communication and collaboration skills; able to translate business needs into technical requirements. Self-motivated, detail-oriented, and able to work both independently and in a team environment. Night shift 5:30 PM - 3:30 AM (IST) Role: Front End Developer Industry Type: Software Product Department: Engineering - Software & QA Employment Type: Full Time, Permanent Role Category: Software Development Education UG: Any Graduate Key Skills Skills highlighted with ‘‘ are preferred keyskills Sales Force Development Salesforce Sales CloudSalesforce.Com DevelopmentSalesforce CertificationSalesforce LightningSalesforce IntegrationSfdc DevelopmentSalesforce Service CloudSFDCSalesforce Marketing CloudApex Data LoaderApexApex ClassesSalesforce
Posted 1 day ago
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Typically responds within 2 days
Job description Role & responsibilities Hands-on experience in POS support Proficiency in Java and PL/SQL Strong knowledge of WebLogic Application Server and its administration Application incident handling experience Familiarity with ITIL best practices Excellent customer management and communication skills Preferred candidate profile Excellent customer management skills to interact with clients, understand requirements, and provide effective solutions. In-depth knowledge of Oracle Point of Sale application for retail operations. Experience with Oracle Xstore POS and Dynamix applications for efficient point of sale operations. Provide technical support and incident handling for POS (Point of Sale) systems Utilize strong PL/SQL knowledge to develop and maintain database queries and procedures for troubleshooting and support purposes Role: IT Support - Other Industry Type: IT Services & Consulting Department: IT & Information Security Employment Type: Full Time, Permanent Role Category: IT Support Education UG: B.Tech/B.E. in Information Technology Key Skills Skills highlighted with ‘‘ are preferred keyskills POS support Java and PL/SQLWeblogic Application Server
Posted 1 day ago
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Typically responds within 2 days
Job description Customer Service Senior Representative - Global Individual Health Operations Responsibilities: As a key member of our Customer Service Team, you will be the first point of contact for our global customers, providing unparalleled support via telephone, live chat, or email. Your responsibilities include: Ensuring first contact resolution and responding promptly to customer inquiries. Adhering to operating procedures and regulations in line with policy terms and conditions. Offering quality information regarding health benefits to customers. Monitoring turnaround times to ensure timely resolution of customer contacts. Building collaborative relationships with internal teams to optimize resources. Actively supporting team members and contributing to achieving operational goals. Performing ad-hoc tasks as required to meet business needs. Requirements: Experience: Minimum 2 to 4 years of experience in processing global healthcare insurance claims. Availability: Able to commit to 40 hours per week, with an 8-week induction training based in our CHSI Bengaluru Office. Shifts: Available to work shifts between Monday and Sunday, from 1.30 PM to 3.30 AM local time. Communication Skills: Excellent English language communication skills, both verbal and written. Interpersonal Skills: Strong interpersonal skills to interact effectively with customers and internal teams. Organizational Skills: Ability to organize, prioritize, and manage workload in a fast-paced environment. Problem-Solving: Quick identification of customer needs and exercising judgment in a professional manner. Attention to Detail: Excellent attention to detail with a high level of accuracy. Initiative: Ability to work under own initiative and proactive in recommending and implementing process improvements. Role: Customer Success, Service & Operations - Other Industry Type: IT Services & Consulting Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Customer Success, Service & Operations - Other Education UG: B.Tech/B.E. in Any Specialization PG: Any Postgraduate Key Skills Skills highlighted with ‘‘ are preferred keyskills Customer Service Customer Service Representativeemail supportinsurance claims processingchat support
Posted 1 day ago
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Typically responds within 2 days
Job description Provides clinical review expertise for high dollar and complex claims, including facility and professional bills. Provides cost containment services by identifying coding and billing errors and insuring application of Medical and Reimbursement Policies. Additionally identifies cases for potential fraud and abuse and makes referrals. Major Job Responsibilities Evaluates medical information against criteria, benefit plan, coverage policies and determines necessity for procedure and refers to Medical Director if criteria are not met Evaluate itemized bills against reimbursement policies Adheres to quality assurance standards Serves as a resource to facilitate understanding of products Handles some escalated cases; secures supervisory assistance with problem solving and decision making Advises supervisory staff of any concerns or complaints expressed by Health Care Professionals Utilizes effective communication, courtesy and professionalism in all interactions, both internally and externally Performs additional unit duties below as appropriate: Participate on special projects. Perform random or focused reviews as required. Support and assist with training and precepting as required Analyze clinical information Perform claim reviews with focus on coding and billing errors Identify and refer cases for possible fraud/abuse or questionable billing practices to the appropriate matrix partners Handle multiple products and benefit plans Works under moderate direct supervision. Qualifications MBBS. Maintain active Medical as required by state and company guidelines Clinical experience in hospital/clinic for 3 or more years Team player Flexible/Adaptable Excellent time management, organizational, and research skills Experience with MS Office Suite (Outlook, Excel, Access, SharePoint) Preferred Qualifications Utilization Review or Claim Review experience in Health insurance Knowledge of the Principles of Health Care Reimbursement Key Skills and Competencies Strong background in quantitative decision making, ability to drive business/operations metrics Metrics-driven. Able to translate strategy into measurable operational goals and objectives. Disciplined in assessing performance and addressing problems. Good communication and strong interpersonal skills. Highly organized, structured & proactive. Good inter-cultural skills & Exposure to global work environment. Good time management skills - meet tight timelines and manage ad hoc deliverables, if any. Role: Healthcare & Life Sciences - Other Industry Type: IT Services & Consulting Department: Healthcare & Life Sciences Employment Type: Full Time, Permanent Role Category: Healthcare & Life Sciences - Other Education UG: MBBS in Any Specialization PG: Any Postgraduate Key Skills Skills highlighted with ‘‘ are preferred keyskills Medical Claims Claims operationsClaim Reviewclaims billingSharePoint
Posted 1 day ago
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Typically responds within 2 days
Job description The responsibilities include developing and managing the framework for Clinical process, service quality and customer experience for all service lines under Surgery care & Dental. This role will ensure end to end process streamlining and enhancements via QA and QC measures across functions to ensure best quality of care, customer experience, business growth and scalability. This role is critical in ensuring the highest standards of patient care through clinical audits, prescription validation, call monitoring, and effective coordination with various healthcare stakeholders (Ops, Customer support, Inside Sales, Product & Tech, Marketing, Sales & AM, Finance) to improve the entire customer experience and drive process improvements. Key Roles & Responsibilities: Ensuring all the Clinical calls are happening as per the SOP Conduct regular audits of clinical calls to ensure adherence to medical protocols and guidelines. Identify areas for improvement and provide structured feedback for quality enhancement. All concerns were addressed through timely follow-ups with the network, CST, Insurance MB, hospital SPOCs, medical teams, ICU doctors, and senior surgeons. Develop and implement Standard Operating Procedures (SOPs) for handling missed inbound calls. Leverage prescription verification insights to improve the Surgery suggested funnel and better conversion Monitor and contribute to reducing the number of missed calls by the team. Lead, manage and monitor the entire CSAT framework to ensure CSAT, DSAT and NPS process flow Explore and introduce channels and mechanisms to capture customer feedback and surveys to increase the response rate and CSAT coverage Ensure identification of the process gaps and timely CAPA to enable continuous process improvement Identify the need for Quality improvement projects (QIP) as a part of RCA analysis to ensure continuous service quality improvement Lead, manage and monitor daily ticket flow, closure and zero pendency for surgery care and dental tickets on freshdesk Identify the complaint trends, common issue patterns and areas of improvement across all stages and overall processes. Skills & Requirements: Must have 7-8 years of experience, including expertise in Clinical and QA (hospital-related) processes, as well as Customer Experience in the healthcare sector. Experience in audits (Clinical/Non Clinical), prescription validation, and healthcare coordination is preferred. Strong communication, problem-solving, and team management skills Ability to work in a fast-paced environment and coordinate with multiple stakeholders. Knowledge of medical documentation and compliance standards Good analytical skills - working with large, complex datasets and deriving insights and identifying gaps and areas of improvement Ability to take constructive criticism and take corrective action - being open to feedback and closing the feedback loop Tool requirements - Advanced proficiency in Excel, Powerpoint, basic knowledge of additional analytical, Quality and CRM tools. Role: Technical Support - Non Voice Industry Type: Internet (E-Commerce) Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Non Voice Education UG: Any Graduate PG: Any Postgraduate Key Skills Skills highlighted with ‘‘ are preferred keyskills Clinical Operations medical documentationhealthcare coordinationteam managementClinical auditCRM
Posted 1 day ago
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Typically responds within 2 days
Job description 1. Candidate should be a graduate 2. Candidate sould have min 1 years of experiance in front office 3. Should be able to Speak, Read and Write in Kannada and English 4. Should have basic Excel skills Role: Front Office Industry Type: Financial Services Department: Administration & Facilities Employment Type: Full Time, Permanent Role Category: Administration Education UG: Any Graduate PG: Any Postgraduate Doctorate: Doctorate Not Required Key Skills Skills highlighted with ‘‘ are preferred keyskills Front Office management ReceptionistFront Office ExecutiveFront Office operations
Posted 1 day ago
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Typically responds within 2 days
Job description This role is responsible for developing and maintaining strong relationships with strategic clients, driving revenue growth, and ensuring customer satisfaction. This role requires a blend of strategic planning, business development, and operational execution to optimize customer value and long-term partnerships. The ideal candidate should have a strong background in account management, client servicing, and business expansion within a fast-paced, customer-centric environment. Key Responsibilities: Develop and execute a strategic account plan for key clients to maximize revenue and customer satisfaction Identify and capitalize on growth opportunities within existing accounts Act as the primary point of contact for key accounts, ensuring seamless communication and issue resolution Drive revenue growth by identifying upsell and cross-sell opportunities Collaborate with internal teams to create tailored solutions that address client needs Monitor market trends and competitor activities to identify new business opportunities Build and nurture long-term, trusted relationships with key stakeholders and decision-makers Conduct regular business reviews and strategy sessions with clients Ensure proactive engagement to address client concerns and enhance customer experience Work closely with cross-functional teams (sales, marketing, product, finance, operations) to ensure seamless execution of client projects Manage contracts, service-level agreements, and key deliverables for assigned accounts. Mentor and guide junior account managers, fostering a high-performance culture Contribute to the development of best practices, processes, and frameworks for key account management Work closely with various external stakeholders including Insurance Companies, TPAs, Brokers etc Team Management and ensuring their Productivity & growth Qualifications & Skills: Bachelor's/Masters degree in Business Administration, Marketing, Sales, or a related field 8-12 years of experience in key account management, sales, or business development, preferably in B2B industry Understand about Group Insurance ecosystem will be an advantage Proven track record of successfully managing large enterprise accounts Strong analytical and problem-solving skills Excellent communication, negotiation, and presentation abilities Ability to work collaboratively with internal and external stakeholders Role: Key Account Manager Industry Type: Internet (E-Commerce) Department: Sales & Business Development Employment Type: Full Time, Permanent Role Category: Enterprise & B2B Sales Education UG: B.B.A/ B.M.S in Management PG: Any Postgraduate Key Skills Skills highlighted with ‘‘ are preferred keyskills Key Account Management business reviewsnegotiationclient servicingbusiness developmentcommunicationsalesstrategic planning
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Typically responds within 2 days