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MAR
Executive Housekeeper Recruiter Active
Marriott 4.3
Kolkata, Mumbai, New Delhi, Hyderabad, Pune, Chennai, Bengaluru 2-7 Yrs Best in Industry
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Job description Responsible for the daily shift operations of Housekeeping, Recreation/Health Club and, if applicable, Laundry. Directs and works with employees to ensure property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget. CANDIDATE PROFILE Education and Experience High school diploma or GED; 2 years experience in the housekeeping or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required. CORE WORK ACTIVITIES Managing Housekeeping Operations Ensures guest room status is communicated to the Front Desk in a timely and efficient manner. Works effectively with the Engineering department on guestroom maintenance needs. Supervises the property general cleaning schedule. Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments. Inventories stock to ensure adequate supplies. Supervises daily Housekeeping shift operations and ensures compliance with all housekeeping policies, standards and procedures. Assists in the ordering of guestroom supplies, cleaning supplies and uniforms. Supports and supervises an effective inspection program for all guestrooms and public space. Communicates areas that need attention to staff and follows up to ensure understanding. Ensures all employees have proper supplies, equipment and uniforms. Managing Departmental Costs Participates in the management of the department s controllable expenses to achieve or exceed budgeted goals. Understands the impact of department s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals. Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department. Ensuring Exceptional Customer Service Responds to and handles guest problems and complaints. Strives to improve service performance. Empowers employees to provide excellent customer service. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. Conducting Human Resources Activities Participates as needed in the investigation of employee accidents. Supervises staffing levels to ensure that guest service, operational needs, and financial objectives are met. Ensures employees understand expectations and parameters. Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process. Observes service behaviors of employees and provides feedback to individuals. Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary. Participates in the employee performance appraisal process, providing feedback as needed. Assists as needed in the interviewing and hiring of employee team members with the appropriate skills. Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job. Participates in employee progressive discipline procedures. . Role: Food, Beverage & Hospitality - Other Industry Type: Hotels & Restaurants Department: Food, Beverage & Hospitality Employment Type: Full Time, Permanent Role Category: Food, Beverage & Hospitality - Other Education UG: Any Graduate PG: Any Postgraduate Key Skills HousekeepingHospitalityPayrollStaffingFinanceGuest servicePerformance appraisalCustomer serviceOperationsRoom
Posted 2 hours ago Typically responds within 2 days
TEC
Tech Mahindra 4.3
Bengaluru(Electronic City Phase 2) 0-2 Yrs 50,000-3 Lacs PA
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Job description GREETINGS FROM TECH MAHINDRA......!!!! JOB DESCRIPTION: ON Role: Customer Support Associate - Calls and Email support. Nature of Job: Resolving the queries of the customer via calls, Email and Chat. Qualification: Any Arts and Science and Engineering graduates can apply. Should have good communication in "Hindi and English". Should have basic knowledge about Customer Support roles and responsibilities. Fixed Day shift and Two days Rotational week off. Work Location: Electronic City Phase 2, Bangalore. Experience: Min 0 months to 2 years. Candidates with minimum of 1 year work experience in email and chat will be an added advantage. UG: Any Graduate PG: Any Postgraduate. IMPORTANT NOTE TO APPLY: IF YOU ARE INTERESTED TO APPLY AND READY TO JOIN IMMEDIATELY - Share your Resume to SACHIN HR - SS00990805@techmahindra.com OR Contact @ 7026010789 (WhatsApp Only) Role: Chat Support Industry Type: BPM / BPO Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Non Voice Education UG: Graduation Not Required Key Skills Skills highlighted with ‘‘ are preferred keyskills Semi VoiceGood Comm Skillssports backgroundAthleticsGood Communication In English Blended ProcessEmail SupportathleteChat SupportCustomer Supportsports enthusiastSpoken EnglishGood English CommunicationCustomer InteractionHindiSports
Posted 5 hours ago Typically responds within 2 days
AMA
Transportation Specialist Recruiter Active
Amazon 4.3
Kolkata, Mumbai, New Delhi, Hyderabad, Pune, Chennai, Bengaluru 2-7 Yrs Best in Industry
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Job description TOC (Transportation Operation Center) is the central command and control center for Transportation Execution across the Amazon Supply Chain network supporting multiple geographies like NA, India and EU. It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon fulfillment centers (FC) and from Amazon FCs to carrier hubs. In case of any exceptions, TOC steps in to resolve the issue and keeps all the stakeholders informed on the proceedings. Along with this tactical problem solving TOC is also charged with understanding trends in network exceptions and then automating processes or proposing process changes to streamline operations. This second aspect involves network monitoring and significant analysis of network data. Overall, TOC plays a critical role in ensuring the smooth functioning of Amazon transportation and thereby has a direct impact on Amazon s ability to serve its customers on time. Purview of a Trans Ops Specialist A Trans Ops Specialist at TOC facilitates flow of information between different stakeholders (Trans Carriers/Hubs/Warehouses) and resolves any potential issues that impacts customer experience and business continuity. Trans Ops Specialist at TOC works across two verticals - Inbound and Outbound operations. Inbound Operations deals with Vendor/Carrier/FC relationship, ensuring that the freight is picked-up on time and is delivered at FC as per the given appointment. Trans Ops Specialist on Inbound addresses any potential issues occurring during the lifecycle of pick-up to delivery. Outbound Operations deals with FC/Carrier/Carrier Hub relationship, ensuring that the truck leaves the FC in order to delivery customer orders as per promise. Trans Ops Specialist on Outbound addresses any potential issues occurring during the lifecycle of freight leaving the FC and reaching customer premises. A Trans Ops Specialist provides timely resolution to the issue in hand by researching and querying internal tools and by taking real-time decisions. An ideal candidate should be able to understand the requirements/be able to analyze data and notice trends and be able to drive Customer Experience without compromising on time. The candidate should have the basic understanding of Logistics and should be able to communicate clearly in the written and oral form. Trans Ops Specialist should be able to ideate process improvements and should have the zeal to drive them to conclusion. Responsibilities include, but are not limited to: Communication with external customers (Carriers, Vendors/Suppliers) and internal customers (Retail, Finance, Software Support, Fulfillment Centers) Ability to pull data from numerous databases (using Excel, Access, SQL and/or other data management systems) and to perform ad hoc reporting and analysis as needed is a plus. Develop and/or understand performance metrics to assist with driving business results. Ability to scope out business and functional requirements for the Amazon technology teams who create and enhance the software systems and tools are used by TOC. Must be able to quickly understand the business impact of the trends and make decisions that make sense based on available data. Must be able to systematically escalate problems or variance in the information and data to the relevant owners and teams and follow through on the resolutions to ensure they are delivered. Work within various time constraints to meet critical business needs, while measuring and identifying activities performed. Excellent communication, both verbal and written as one may be required to create a narrative outlining weekly findings and the variances to goals, and present these finding in a review forum. - Providing real-time customer experience by working in 24*7 operating environment. A day in the life About the hiring group Job responsibilities A day in the life About the hiring group Job responsibilities - Experience with Excel - Experience with SQL - SQL - Excel read more Key Skills Supply chainOutboundData managementManagement systemsNetwork monitoringC
Posted 1 day ago Typically responds within 2 days
MAR
Mgr-Restaurant Recruiter Active
Marriott 4.3
Kolkata, Mumbai, New Delhi, Hyderabad, Pune, Chennai, Bengaluru 4-9 Yrs Best in Industry
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Job description Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan. CANDIDATE PROFILE Education and Experience High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area. CORE WORK ACTIVITIES Managing Day-to-Day Operations Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees absence. Maintains service and sanitation standards in restaurant, bar/lounge and room service areas. Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met. Leading Food and Beverage Team Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and builds mutual trust, respect, and cooperation among team members. Serves as a role model to demonstrate appropriate behaviors. Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills. Develops specific goals and plans to prioritize, organize, and accomplish your work. Ensures and maintains the productivity level of employees. Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective. Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management. Ensures compliance with all applicable laws and regulations. Ensures compliance with food handling and sanitation standards. Ensures staff understands local, state and Federal liquor laws. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Establishes guidelines so employees understand expectations and parameters. Monitors alcohol beverage service in compliance with local laws. Ensuring Exceptional Customer Service Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis. Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. Empowers employees to provide excellent customer service. Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations. Handles guest problems and complaints. Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction. Ensures corrective action is taken to continuously improve service results. Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement. Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return). Managing and Conducting H
Posted 1 day ago Typically responds within 2 days
2CO
2coms 4.3
Bengaluru 0-5 Yrs Best in Industry
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Job description SUMMARY Part-Time Weekend Job Join Barbeque Nation’s Team in Bangalore Job Role: Weekend Supporting Staff Company: Barbeque Nation Location: Bangalore Work Locations: Lulu Mall (Rajajinagar) Phoenix Marketcity (Whitefield) Shift Timing: 12:00 PM 5:00 PM Work Days: Saturday and Sunday Estimated Monthly Earnings: 3,000 3,500 Work 4 5 hours and earn extra income every weekend Key Responsibilities: Support kitchen and floor staff Serve starters, beverages, and non-vegetarian items (including chicken) Maintain cleanliness in service and dining areas Ensure smooth dining operations Requirements: No prior experience required (orientation provided) Must be energetic, disciplined, and customer-friendly Comfortable handling non-vegetarian food Age 18+ and available on both days What We Offer: Quick payouts Flexible part-time weekend work Opportunity to work with a popular restaurant brand Apply Now Make your weekends productive with Barbeque Nation! Role: Technical Support - Non Voice Industry Type: Beverage Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Non Voice Education UG: Any Graduate Key Skills freelancingquickphysical designpayoutvlookupoperationsadvanced excelmisbeveragejointclbrandcommunication skillssynthesisstaorientationservmis reportingtimingprimetimerestaurantteamtiming analysispart timeexcelfloor planningstiming closurepnrstarters
Posted 1 day ago Typically responds within 2 days
JPM
Payment Lifecycle Analyst Recruiter Active
JPMorgan Chase Bank 4.3
Kolkata, Mumbai, New Delhi, Hyderabad, Pune, Chennai, Bengaluru 5-10 Yrs Best in Industry
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Job description Take a lead role in acquiring, managing and retaining meaningful relationships that deliver outstanding experience to our customers. In this role, you will balance your focus on business results by offering options and finding solutions to help our customers with issues. Job Summary As a Payment Lifecycle Analyst within JPMorgan Chase, you are responsible for completing fund transfer requests/payments received from our clients both financial & non-financial institutions. Transaction requests are received both electronically and manually. As a Cash Operations TL, you will be directly responsible for the day to day operations, including transaction processing - payments and receivable; ecommerce payments; client service & and database controls. You will be responsible for understanding the key metrics and risk components and support the operations lead to meet the financial goals and objectives put forth by the LOB, while partnering globally with the regions where the business operations are located. Job Responsibilities Process electronic, manual transactions and reconciliations. Monitor and ensure timely and accurate processing of transactions, in accordance with established policies and procedures. Implement and maintain robust controls and procedures to mitigate operational risks and prevent errors. Mail correspondence timely with internal and external clients. Collaborate with cross-functional teams, including Tech, Relationship Manager, and Treasury for efficiency and effectiveness in day-to-day operations. Follow escalations matrix for identified issues. Assist in issue resolution and provide incident report in case of errors. Identify training and development needs for team members to enhance their skills and capabilities. Be a back-up for other processes within the department. Perform product verification tests (PVTs) on the system as and when required. Run assigned process improvement projects. Required Qualifications, Skills and Capabilities Bachelors/ Post Graduate degree in finance, accounting, business, or related field. Minimum of 5 years of experience in cash operations, payments processing, or financial services. Strong knowledge of payment processes, payment systems, and regulatory requirements in the APAC region. Excellent analytical, problem-solving, and decision-making skills. Effective communication and interpersonal skills, with the ability to collaborate with diverse stakeholders at all levels. Proven leadership abilities, including team management, coaching, and performance evaluation. Demonstrated ability to drive process improvements, optimize operational efficiency, and ensure adherence to compliance standards. Strong organizational and prioritization skills, detail-oriented, and strong interpersonal skills Fluent written and oral communication skills in English. Role: Customer Onboarding - Non Voice Industry Type: Financial Services Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Non Voice Education UG: Any Graduate PG: Any Postgraduate Key Skills Interpersonal skillsTeam managementProcess improvementAnalyticalIssue resolutioncash operationsTraining and DevelopmentOperationsFinancial servicesBusiness operations
Posted 1 day ago Typically responds within 2 days
HIK
Motion Graphic Designer Recruiter Active
Hike 4.3
Kolkata, Mumbai, New Delhi, Hyderabad, Pune, Chennai, Bengaluru 2-3 Yrs Best in Industry
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Job description At Hike, we re building the Rush Gaming Universe Why does your role matter? As a Motion Graphic Designer at Hike, your creativity brings our brand, products, and stories to life. You ll craft high-impact visuals that engage, inform, and delight millions of users across platforms. From marketing campaigns to in-app experiences, your motion and static designs will play a key role in shaping how the world sees and feels the Rush Gaming Universe. Wanna Hike? / Introduction At Hike, we re redefining how people play and connect through cutting-edge gaming and digital experiences. We believe in the power of design to tell stories, spark emotions, and build unforgettable user journeys. Join us to create bold, expressive visuals that move people literally and emotionally as we build the future of gaming together. Hike Code ( Our core cultural values ) The Hike Code is our cultural operating system. It is our set of values that guides us operationally on a day to day basis. We have 9 core values: Top Talent in Every Role Both a quest for greatness & shared values are important to us Pro-Sports Team Strength-based, results driven with a "team-first" attitude Customer Obsession We exist to delight our customers Innovation & Make Magic Courage to walk into the unknown and pioneer new fronts Owner not a Renter Proactive & radically responsible. Everyone is an owner Think Deeply Clear mind, obsession to simplify & data-informed Move Fast Ruthless prioritization & move fast Be curious & keep learning Curiosity to acquire new perspectives, quickly Dream Big Courage to climb big mountains Skills & experience were looking for 2-3 years of hands-on experience in motion graphics, static design, and video editing|Top Talent in Every Role Proficient in Adobe After Effects and Premiere Pro|Top Talent in Every Role Comfortable using Illustrator, Photoshop, and the broader Adobe Creative Suite|Top Talent in Every Role Experience creating high-quality static creatives (banners, carousels, ad units) for platforms like Facebook, Instagram, and Google Ads|Customer Obsession Ability to adapt static assets to various aspect ratios and formats, maintaining visual consistency across platforms|Think Deeply Strong grasp of visual storytelling, with the ability to communicate brand messages through engaging visuals|Customer Obsession Experience working on marketing videos, including adaptations and platform-specific versions|Move Fast Proficiency in basic video editing trims, cuts, audio syncing, overlays|Owner not a Renter Able to manage clean and organized project files, reusable templates, and efficient asset structures|Owner not a Renter Familiarity with Figma and collaborative design workflows|Pro-Sports Team Eager to explore new After Effects plugins, add-ons, and emerging visual techniques|Innovation & Make Magic Curious about and open to AI tools in the animation/editing pipeline|Be Curious & Keep Learning Strong design sense, with an eye for timing, layout, and consistency across all formats|Top Talent in Every Role Comfortable in a fast-paced, collaborative environment, working across functions with multiple stakeholders|Pro-Sports Team You ll be responsible for Innovation Explore new motion styles, plugin, and AI tools to enhance creativity and workflow Innovation Continuously push visual storytelling through engaging animation and design Planning Scope platform- specific creative needs and build scalable, reusable design systems. Planning Adapt static and motion assets across formats while ensuring brand consistency Operations Design, animate, edit high-quality content for marketing and in-app use Benefits We have tremendous benefits & perks. Check out work.hike.in to know more Role: Graphic Designer Industry Type: Internet Department: UX, Design & Architecture Employment Type: Full Time, Permanent Role Category: Other Design Education UG: Any Graduate PG: Any Postgraduate Key Skills GraphicsIllustratorMarketing campaignsWorkflowAnimationVideo editingAdobe After EffectsPhotoshopAdobeGaming
Posted 1 day ago Typically responds within 2 days
MAR
F&B and Event Service Expert Recruiter Active
Marriott 4.3
Kolkata, Mumbai, New Delhi, Hyderabad, Pune, Chennai, Bengaluru 1-6 Yrs Best in Industry
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Job description POSITION SUMMARY - F&B and Event Service Expert Our jobs aren t just about putting food on the table or serving guests during a banquet or event. Instead, we want to build an experience that is memorable and unique - with food and drinks on the side. Our F&B Service Experts is skilled in a wide range of event functions and able to take the initiative and deliver a wide range of services to make sure that guests experience is well taken care of from start to finish. Whether setting tables and event materials communicating with the kitchen, interacting, and serving guests, or cleaning work areas and supplies, the F&B Service Expert makes transactions feel like part of the experience. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None . Role: Treasury Operations Manager Industry Type: Hotels & Restaurants Department: Finance & Accounting Employment Type: Full Time, Permanent Role Category: Treasury Education UG: Any Graduate PG: Any Postgraduate Key Skills SupervisorSIDESafety training
Posted 1 day ago Typically responds within 2 days
JPM
Payment Lifecycle Specialist Recruiter Active
JPMorgan Chase Bank 4.3
Kolkata, Mumbai, New Delhi, Hyderabad, Pune, Chennai, Bengaluru 3-8 Yrs Best in Industry
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Job description Take a lead role in acquiring, managing and retaining meaningful relationships that deliver outstanding experience to our customers. In this role, you will balance your focus on business results by offering options and finding solutions to help our customers with issues. Job Summary As a Payment Lifecycle Specialist within JPMorgan Chase, you will be responsible for completing fund transfer requests/payments received from our clients both financial & non-financial institutions. Transaction requests are received both electronically and manually. As a Cash Operations TL, you will be directly responsible for the day to day operations, including transaction processing - payments and receivable; ecommerce payments; client service & and database controls. You will be responsible for understanding the key metrics and risk components and support the operations lead to meet the financial goals and objectives put forth by the LOB, while partnering globally with the regions where the business operations are located. Job Responsibilities Process electronic, manual transactions and reconciliations. Monitor and ensure timely and accurate processing of transactions, in accordance with established policies and procedures. Mail correspondence timely with internal and external clients. Follow escalations matrix for identified issues. Assist in issue resolution and provide incident report in case of errors. Be a back-up for other processes within the department. Perform product verification tests (PVTs) on the system as and when required. Required Qualifications, Skills and Capabilities Minimum 3 years work experience in payment operations/cash operations Understanding of and experience in Payments, Swift, Correspondent banking etc. Client focus minded Knowledge of various aspects of International Payment Processing Operations Working/Expert Knowledge of SWIFTS & international payment conventions & practices is a must. Intermediate experience using Microsoft Office, including Excel and PowerPoint Fluent written and oral communication skills in English. Role: Operations - Other Industry Type: Financial Services Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Operations Education UG: Any Graduate PG: Any Postgraduate Key Skills Payment processingClient servicingFocusLead OperationsCorrespondent bankingIssue resolutioncash operationsTransaction processingMS OfficeBusiness operations
Posted 1 day ago Typically responds within 2 days
MAR
Marriott 4.3
Kolkata, Mumbai, New Delhi, Hyderabad, Pune, Chennai, Bengaluru 1-6 Yrs Best in Industry
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Job description Assists in the oversight of the daily shift operations of Housekeeping, Recreation/Health Club and, if applicable, Laundry. Works with employees to ensure property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget. CANDIDATE PROFILE Education and Experience High school diploma or GED; 1 year experience in the housekeeping or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required. CORE WORK ACTIVITIES Assisting in Managing Housekeeping Operations Ensures guest room status is communicated to the Front Desk in a timely and efficient manner. Works effectively with the Engineering department on guestroom maintenance needs. Supervises the property general cleaning schedule. Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments. Inventories stock to ensure adequate supplies. Assists in the supervision of daily Housekeeping shift operations and ensures compliance with all housekeeping policies, standards and procedures. Assists in the ordering of guestroom supplies, cleaning supplies and uniforms. Supports and supervises an effective inspection program for all guestrooms and public space. Communicates areas that need attention to staff and follows up to ensure understanding. Ensures all employees have proper supplies, equipment and uniforms. Managing Departmental Costs Participates in the management of the department s controllable expenses to achieve or exceed budgeted goals. Understands the impact of department s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals. Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department. Ensuring Exceptional Customer Service Responds to and handles guest problems and complaints. Strives to improve service performance. Empowers employees to provide excellent customer service. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. Conducting Human Resources Activities Participates as needed in the investigation of employee accidents. Supervises staffing levels to ensure that guest service, operational needs, and financial objectives are met. Ensures employees understand expectations and parameters. Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process. Observes service behaviors of employees and provides feedback to individuals. Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary. Participates in the employee performance appraisal process, providing feedback as needed. Assists as needed in the interviewing and hiring of employee team members with the appropriate skills. Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job. Participates in employee progressive discipline procedures. . Role: Housekeeping Executive / Attendant Industry Type: Hotels & Restaurants Department: Food, Beverage & Hospitality Employment Type: Full Time, Permanent Role Category: Housekeeping & Laundry Education UG: Any Graduate PG: Any Postgraduate Key Skills HousekeepingHospitalityPayrollStaffingFinanceGuest servicePerformance appraisalCustomer serviceOperationsRoom
Posted 1 day ago Typically responds within 2 days
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