Job description Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations Mandatory Skills: Cloud Azure Admin. Experience: 10 YEARS. Role: System Administrator / Engineer Industry Type: IT Services & Consulting Department: Engineering - Hardware & Networks Employment Type: Full Time, Permanent Role Category: IT Network Education UG: Any Graduate PG: Any Postgraduate Key Skills Skills highlighted with ‘‘ are preferred keyskills Cloud Azure administration configuration functionstest planstroubleshootingdata architectureroot cause analysis

Job description Applied R&D (AR) consists of target-oriented research either with the goal of solving a particular problem / answering a specific question or for multi-discipline design, development, and implementation of hardware, software, and systems including maintenance support. Supplies techno-economic consulting to clients. AR work is characterised by its detailed and complex nature in order to systematically combine existing knowledge and practices to further developing and incrementally improving products, operational processes, and customer-specific feature development. Integration, Verification & Testing (IVT) comprises the integration of SW and / or HW or system components into system, platform, product releases, or networks and verifies the integrated entity or network against particular requirements and specifications. Covers setup and maintenance of laboratory and associated equipment, tools, and devices. You have: Bachelor's degree in Electrical Engineering or Computer Science with 2+ years of relevant experience or, recently graduated with a Masters's degree in Electrical Engineering or Computer Science Strong academic background in communication and network systems Test Automation skills, preferably Python Ability to troubleshoot complex networking scenarios Solid motivation to learn and perform in a fast-paced high technology environment It would be nice if you also had: Field deployment/operations or lab testing experience with WDM optical transport systems, including OTN and packet transport Automation skills, preferably Python Are you passionate about solving problems As part of our team, you will: Develop test plans and testcases to validate new features for a DWDM transmission system to achieve best-in-class product quality Execute these tests and report bugs, work with architects and developers to resolve these issues and verify the fix Develop test automation scripts for these features Execute regression testing with various configurations Role: Post Silicon Test Engineer Industry Type: Software Product Department: Engineering - Software & QA Employment Type: Full Time, Permanent Role Category: Quality Assurance and Testing Education UG: Any Graduate PG: Any Postgraduate Key Skills Skills highlighted with ‘‘ are preferred keyskills pythonsoftware testingswhwcomputer science tcpcdata validationus healthcarenetworkingsystem administrationdesktopinstallationcomputer hardwaremicrosoft windowssrulantroubleshootingwindows serverccna

Job description As a JIRA Administrator with expertise in Python & Groovy scripting and strong knowledge of XRAY Test Management customizations. The candidate is responsible for managing, configuring, and optimizing JIRA Data Center and Cloud instances, customizing XRAY software, automating workflows, and providing support to the user community. This role requires a detail-oriented engineer with a robust problem-solving mindset, a passion for learning, and a commitment to continuous improvement. You will manage and optimize JIRA instances, configure workflows, automate processes, and integrate with tools like Confluence and Bitbucket. Working with cross-functional teams, you will enhance reporting, streamline issue tracking, and improve test management using XRAY. You have: Graduate or Postgraduate in Engineering with a minimum of 6+ years of relevant experience in automation scripts and applications using Python, Groovy, JavaScript, and PostgreSQL for process optimization. Experience managing and operating in RHEL, Unix-based environments, ensuring smooth scripting and system integration. Experience with web application frameworks like Flask and Angular, developing scalable and efficient solutions. Collaboration with cross-functional teams to implement cloud infrastructure solutions, preferably AWS, and optimize system performance. Experience with CI/CD tools and version control systems for efficient deployment and workflow management. It would be nice if you also had: Knowledge of containerization technologies like Docker and Kubernetes for scalable application development. Experience in creating and maintaining comprehensive technical documentation while effectively communicating project updates. Strong problem-solving skills, with the ability to work independently and as part of a dynamic team. Administer and configure JIRA Data Center and Cloud instances, managing project setup, workflows, permissions, and user access. Design and optimize JIRA workflows, customizing issue types, screens, and fields to enhance system usability. Automate tasks using Script Runner Groovy and JIRA Automation Rules to streamline operations. Customize XRAY Test Management for efficient test case management, execution tracking, and reporting. Manage integrations with Confluence, Bitbucket, and other tools to enable seamless collaboration. Develop custom reports and dashboards for improved project tracking and data visualization. Collaborate with cross-functional teams to define requirements, ensure alignment, and implement effective solutions. Enhance troubleshooting and problem-solving skills by identifying and resolving JIRA-related issues efficiently. Role: DevOps Engineer Industry Type: Software Product Department: Engineering - Software & QA Employment Type: Full Time, Permanent Role Category: DevOps Education UG: Any Graduate PG: Any Postgraduate Key Skills Skills highlighted with ‘‘ are preferred keyskills test managementgroovy scriptingpythonjavascriptgroovy continuous integrationkubernetesconfluenceci/cdbitbucketdockerjavagitpostgresqlscript runnerjenkinsjirarhelcrucibleangularfisheyeagileautomation studioawsflaskunix

Job description Role Purpose The purpose of this role is to work with Application teams and developers to facilitate better coordination amongst operations, development and testing functions by automating and streamlining the integration and deployment processes Do Align and focus on continuous integration (CI) and continuous deployment (CD) of technology in applications Plan and Execute the DevOps pipeline that supports the application life cycle across the DevOps toolchain from planning, coding and building, testing, staging, release, configuration and monitoring Manage the IT infrastructure as per the requirement of the supported software code On-board an application on the DevOps tool and configure it as per the clients need Create user access workflows and provide user access as per the defined process Build and engineer the DevOps tool as per the customization suggested by the client Collaborate with development staff to tackle the coding and scripting needed to connect elements of the code that are required to run the software release with operating systems and production infrastructure Leverage and use tools to automate testing & deployment in a Dev-Ops environment Provide customer support/ service on the DevOps tools Timely support internal & external customers on multiple platforms Resolution of the tickets raised on these tools to be addressed & resolved within a specified TAT Ensure adequate resolution with customer satisfaction Follow escalation matrix/ process as soon as a resolution gets complicated or isnt resolved Troubleshoot and perform root cause analysis of critical/ repeatable issues Deliver NoPerformance ParameterMeasure1.Continuous Integration,Deployment & Monitoring100% error free on boarding & implementation2.CSATTimely customer resolution as per TAT Zero escalation Role: DevOps Engineer Industry Type: IT Services & Consulting Department: Engineering - Software & QA Employment Type: Full Time, Permanent Role Category: DevOps Education UG: B.Tech/B.E. in Any Specialization PG: Any Postgraduate Key Skills Skills highlighted with ‘‘ are preferred keyskills DevOps configuration managementDevOps toolchainCI/CDDevOps toolscustomer support

Job description Position: Business Development Executive Location: Hyderabad Experience: 02 Years Job Description Delegate responsibilities to departments and coordinate action plans for individual clients to create execution models. Develop and maintain assigned client relationships. Recruit new clients to generate new business opportunities. Develop and conduct client presentations to attract new business and support overall corporate positioning. Identify new and creative business opportunities to expand customer offerings. Research and develop strategic and tactical sales and marketing plans. Develop, negotiate, and maintain contracts. Coordinate sales efforts with internal operations across disciplines. Support marketing activities and collaborate with product management to develop client-facing solutions. Monitor market intelligenceindustry trends, new projects, competition, and new customers. Respond to inbound inquiries and generate new leads. Civil Engineering background or experience (advantageous). Skill Sets Excellent written & verbal communication skills Persuasion & determination Outgoing, sociable personality Self-confidence & drive Organizational and planning skills Problem analysis & solving Information management Team leadership Formal presentation skills Adaptability Innovative thinking Good judgment and decision-making skills We Offer A young organization with a close-knit, family-like workplace culture Mondays and Fridays feel the same to us We value positivity, honesty, judgment, empathy, and self-motivation We believe in experimentation and innovation without fear We seek driven and focused individuals Were excited to hear from passionate candidates Role: Business Development Executive (BDE) Industry Type: Oil & Gas Department: Sales & Business Development Employment Type: Full Time, Permanent Role Category: BD / Pre Sales Education UG: Any Graduate PG: Any Postgraduate Key Skills new projectsnew businesspresentation skillsbusiness developmentsalesresearchmarketingmarketing activitiescivil engineeringwritingnegotiationleadershipclient relationshipmarketing planningclient presentationscommunication skills

Job description Apply specific technological expertise to projects (i.e. Heat Transfer, Hydraulic Network Design, Sheet Metal Design, Weldment Design, etc). Perform analysis and simulations of products and customer conditions validate design specifications and performance (i.e. Flow Network Modeling, Computational Fluid Dynamics, Finite Element Analysis, Failure Mode Effects Analysis, etc.). Work with Designer Specialists to ensure designs meet customer requirements, are optimized for manufacturability, incorporate standard processes, etc. Team up with operations leadership, manufacturing engineers, and quality engineers to simplify designs and improve manufacturability. Specify purchased part requirements and work with Supply Leaders to source parts for use in designs. Work with multi-functional teams to help launch products by taking market specifications from design to prototype to production. This covers both branded platform products and products engineered for specific customer applications. Work closely with Sales and Marketing to partner with customers, engage in industry partnerships, and establish other relationships enabling us to advance our product and technology reach. Collaborate with Engineering Project Leaders on tasks scope, time lines and completion. Translate customer needs into product specifications. Lead prototyping with some hands on support as needed. Design test specifications and protocols, coordinate testing in our world class laboratory facility, and help review test reports for the completion and accuracy of information. Direct outside test activities such as regulatory or other third party testing. Work with outside vendors and help develop designs and related technologies YOU HAVE: Bachelors degree in Mechanical or related engineering field. Ideally 3+ years of relevant work experience. Knowledge in hydronic/water pumping systems for cooling/heating. Knowledge of electrical schematics and selection of components, Knowledge of heat transfer and fluid flow. Experience in design and failure analysis tools such as DFMEA, DFM, RCCM etc. Ability to design components and assemblies using 3D CAD systems (i.e. SolidWorks). Knowledge of psychometric analysis and refrigeration a plus. Experience in NPI Stage Gate process and ERP system is a plus Role: Design Engineer Industry Type: Electronics Manufacturing (Electronic Manufacturing Services (EMS)) Department: Production, Manufacturing & Engineering Employment Type: Full Time, Permanent Role Category: Engineering Education UG: Any Graduate PG: Any Postgraduate Doctorate: Doctorate Not Required Key Skills Skills highlighted with ‘‘ are preferred keyskills Solidworks psychometric analysisWeldment DesignSheet Metal DesignDFMEADFMRCCMDesign EngineerHydraulic Network Design

Job description We are seeking an experienced and motivated Customer Care Team Coordinator to oversee our customer service operations across multiple locations. The ideal candidate will be responsible for managing a team of customer service representatives, ensuring high-quality service delivery, and enhancing customer satisfaction. Key Responsibilities: 1. Team Management: Supervise and lead customer care teams at various locations, providing guidance and support to ensure exceptional service. 2. Training and Development: Develop and implement training programs for customer service representatives to enhance their skills and knowledge. 3. Performance Monitoring: Monitor team performance and customer feedback to identify areas for improvement and implement necessary changes. 4. Communication: Act as the primary point of contact between customer care teams and management, facilitating effective communication and collaboration. 5. Excel Proficiency: Utilize Excel for data entry, analysis, and reporting. Create and maintain spreadsheets, charts, and graphs to support decision-making processes. 6. Software Knowledge: Demonstrate proficiency in various software applications, including customer care calling systems and IVR (Interactive Voice Response) systems, to enhance customer service and streamline workflows. 7. Industry Knowledge:expertise in the pathology industry to educate clients on services, products, and best practices.Stay up-to-date with industry trends, regulations, and advancements to provide informed support to customers and the sales team. 8. Issue Resolution: Address escalated customer inquiries and complaints, ensuring timely and satisfactory resolution. 9. Reporting: Prepare and present regular reports on team performance, customer satisfaction metrics, and operational efficiency to management. Qualification: - experience in customer service or customer care coordination, preferably in a multi-location environment. - Strong leadership and team management skills. Skills Required: - Excellent communication and interpersonal skills. - Strong problem-solving abilities and the capacity to handle challenging customer situations. - Ability to effectively manage software systems - Ability to work effectively in a fast-paced, dynamic environment. Working Hours: 9 Hours (10am to 7pm) Weekly off - Rotational 2 Years Customer Care Team Coordinator to oversee our customer service operations across multiple locations. Role: Customer Success Associate Industry Type: Medical Services / Hospital (Diagnostics) Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Customer Success Education UG: B.Tech/B.E. in Any Specialization PG: Any Postgraduate Doctorate: Doctorate Not Required Key Skills Skills highlighted with ‘‘ are preferred keyskills SalesCustomer CareMarketing Team ManagementBrand Managementcustomer servicePerformance Monitoring

Job description Role: We are looking for a Solution Architect to play a key technical and leadership role in several projects. The solutions architect will be responsible for evaluating the organizations business needs and determining how IT can support those needs leveraging software, hardware, or infrastructure. Aligning IT strategy with business goals has become paramount, and a solutions architect can help determine, develop, and improve technical solutions in support of business goals. The Solution Architect will also bridge communication between IT and business operations to ensure everyone is aligned in developing and implementing technical solutions for business problems. The process requires regular feedback, adjustments, and problem-solving in order to properly design and implement potential solutions. read more Key Skills Skills highlighted with ‘‘ are preferred keyskills Solution Architecture solution designIT strategyteam leadershipTechnical Design

Job description We re looking for a GTM Strategy and Operations to join our team and play a key role in scaling our go-to-market operations. This role is at the intersection of technical problem-solving and operational excellence, focusing on building and maintaining tools, automations, and dashboards that empower our sales, data, and product teams to execute with precision. As part of the Revenue Operations team, youll collaborate across functions to design and implement systems that streamline sales processes, enhance decision-making, and drive growth. This is an exciting opportunity to bring technical and analytical expertise to a fast-paced, impactful environment. In this role, you will be responsible for: E2E Process Management - Develop, implement, and maintain E2E processes across the Revenue Operations function, ensuring seamless coordination between data collection, analysis, and execution. Data-Driven Strategy - Design and execute data-driven strategies to optimize revenue performance, identify growth opportunities, and improve operational efficiency. Cross-Functional Collaboration - Collaborate with cross-functional teams (Sales, Marketing, Customer Success, Finance) to drive initiatives that enhance revenue generation and operational effectiveness. Leadership Partnership - Serve as a trusted partner to leadership, providing strategic insights, actionable recommendations, and performance reporting. Process Improvement - Own the process of identifying, analyzing, and implementing process improvements, leveraging data insights to drive informed decision-making. Reporting Analytics - Lead the design and management of dashboards, reports, and key performance indicators (KPIs) to measure and enhance team performance. Requirements 3+ years of Revenue Operations or Strategy Operations experience at high-growth technology companies Proven track record of developing and implementing end-to-end solutions, from data collection and analysis to execution. Can break complex problems into smaller, actionable solution steps Strong analytical skills, with proven expertise in SQL and data visualization using BI tools (e.g. Sigma) Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams. Highly adaptable, with a proactive approach to problem-solving and process improvement. Strong coachability and willingness to learn and adapt to new challenges. Role: Operations Support - Other Industry Type: Analytics / KPO / Research Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Operations Support Education UG: Any Graduate PG: Any Postgraduate Key Skills SANOperational excellenceSalesProcess improvementData collectiondata visualizationOperationsAnalyticsProcess managementSQL

Job description Are You The Next UDian? Were hiring! If you think your experience and expertise tick all of the boxes for a great journey at Uncle Delivery, then apply for this role right away! Job Details Job Title: City Operations Manager Location: Bengaluru In this role, you will oversee the operational activities across Bengaluru & Hyderabad, ensuring efficiency, compliance, and excellent service delivery. You will play a crucial role in driving operational excellence while fostering a culture of collaboration and accountability. You would be responsible for the P&L of the cities and managing the overall workforce. Responsibilities: 1.Evaluate new onboarding funnels for driver and user onboarding and own lead conversion % across all channels. 2.Own user and driver life cycle management for the city. Strategize and analyze data to improve driver and user retention. 3.Organize and participate in events to build loyalty, community, and promote brand awareness. 4.Manage field and in-house teams to ensure city targets are met. 5.Demonstrate effective multi-project handling skills. 6.Anticipate high-demand phases and plan driver availability accordingly. 7.Anticipate process issues and proactively escalate/suggest solutions. 8.Identify the training requirements for teams/drivers and organize/coordinate with marketing to arrange in-house/ digital training programs for teams/drivers. 9.Excellent communication, presentation, and interpersonal skills. What we seek: 1.Must be curious, proactive, and have a solution-oriented approach. 2.You must tell an impactful story with analysis and smart data visualization, not just a number crunch. 3 Bachelor s degree. 4.Minimum 6 years of experience in driver and sales operations in a team management role. 5.Analytical & problem-solving skills. 6.Proficient in Advanced Excel and Google Sheets. 7.Excellent communication, presentation, and interpersonal skills. Role: Operations Manager Industry Type: Courier / Logistics Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Operations Education UG: Any Graduate PG: Any Postgraduate Key Skills Service deliveryInterpersonal skillsTeam managementOperational excellenceSales operationsAnalyticalBrand awarenessdata visualizationProject handlingLogistics