Job description About WinZO Games: WinZO is India s largest social gaming platform aiming at building an astronomical tech strong gaming ecosystem in India. WinZO, in a short span of time has emerged as the leanest Series C funded gaming startup in the Indian startup ecosystem. WinZO has so far raised over $100MM and handles more than 5 Bn+ micro transactions monthly, a number which is fast growing. With a vision of becoming a household name for Bharat catering to their entertainment needs through interactive engagements, Paavan Nanda (Co-Founder, WinZO, Zostel ZO Rooms) and Saumya Singh Rathore (Co-Founder, WinZO, Ex-Chief of Staff Growth- ZO Rooms, Zostel, Ex-Times Group), are aggressively building the platform to not just capture market opportunities but also explore and maximize potential of social interactions as consumption drivers. Both of them are putting together WinZO piece by piece using tech and data to create a transparent and unique gaming experience for its users. WinZO hosts 100+ games in 12+ languages, has a user base of 200 million of which 80% users consuming the app in vernacular languages. WinZO has always yearned to mentor, guide and onboard games to be culturally relevant for Bharat. It also provides opportunities for housewives to translate and earn which empowers them economically. A 150+ members strong team with stellar professionals coming from global tech giants and companies such as Google, Amazon, Flipkart, McKinsey etc, WinZO is funded and backed by global gaming and entertainment investment funds such as Griffin Gaming Partners, Maker s Fund, Courtside Ventures, Pags Group and Kalaari. Our vision to create a Made in India for the World tech product has taken a big leap with our global expansion in Brazil. Our recent presence at the Brazil Game Show 2023 marked a historic moment, showcasing Indias prowess at a global stage. WinZO is continually working towards revolutionizing the gaming ecosystem by creating a complete entertainment package through a slew of interactive features. Speaking of the larger picture the platform is driving unique initiatives that are constantly attempting to nurture and groom developers. WinZO Values: Integrity, Excellence Perseverance, Fine Judgement, Agility Role Overview: As a key member of the Strategy Growth team, you will be responsible for building robust financial control systems, ensuring regulatory compliance, and enabling scalable financial operations. The role requires deep experience in statutory and internal audits, financial compliance, tax regulation, and process improvements. You will work cross-functionally with leadership, business, and operations teams to uphold financial integrity and implement best-in-class financial governance. Preferred Qualifications: Must Have Chartered Accountant (CA) with 6-10 years of post-qualification experience Proven track record of handling end-to-end statutory, tax, and internal audits. Experience setting up and managing financial controls and policy frameworks. Knowledge of Indian financial regulations Strong accounting and reporting acumen. Experience with ERP systems and advanced Excel/Google Sheets skills. Good to Have Exposure to enterprise risk and compliance frameworks. Hands-on experience with automation and financial systems implementation. Prior experience supporting board-level financial governance. Familiarity with international compliance frameworks Key Responsibilities: Core Responsibilities Establish, implement and maintain internal financial controls across core financial processes. Lead statutory, internal, and tax audits; coordinate with external internal stakeholders to ensure accurate, timely closures. Ensure compliance with requirements of Companies Act, Income Tax, GST, TDS, FEMA, and other related statutes/regulations. Own monthly/annual closing processes including reconciliations, schedules, and reporting. Draft, maintain, and regularly update financial SOPs and process documentation. Drive finance automation projects and cross-functional process improvement initiatives. Develop and imp

Job description Job Title: Customer Support Manager Location: [Add Location] Experience Required: Minimum 3 years in Customer Support (BPO) + 1 year in Team Handling Industry: BPO / Customer Service Shift: [Mention if its US Shift / Rotational / Day] Salary: [Add Salary Range if applicable] Job Description We are seeking an experienced and dynamic Customer Support Manager to lead and manage our support team. The ideal candidate should have a minimum of 3 years of experience in customer support, with at least 1 year of proven team management experience, preferably in a BPO environment. You should be highly skilled in decision-making, possess excellent Excel proficiency, and have a strong understanding of either the US or Indian market. This role requires someone who can drive customer satisfaction, manage performance metrics, and improve support processes. Key Responsibilities Lead, mentor, and manage a team of customer support executives. Monitor team performance and ensure KPIs/SLAs are consistently met. Handle escalations and provide effective resolutions promptly. Generate and analyze reports using Excel for performance and quality tracking. Implement strategies for process improvement and efficiency. Coordinate with cross-functional teams to address customer concerns. Ensure high standards of customer satisfaction and service delivery. Provide training, coaching, and feedback to team members. Maintain up-to-date knowledge of the US or Indian market trends and customer expectations. Requirements Minimum 3 years of experience in customer support, preferably in a BPO setup. At least 1 year of experience in team handling or supervisory role. Strong decision-making and problem-solving skills. Excellent command over Excel (pivot tables, VLOOKUP, dashboards, etc.). Knowledge of the US or Indian market is a must. Excellent communication and interpersonal skills. Ability to work under pressure and handle multiple tasks. Preferred Qualifications: Bachelor’s degree in any discipline. Familiarity with CRM tools and ticketing systems. Experience in handling international customers is a plus. How to Apply: Send your updated resume to [hr@tronadoit.in] or +919599383886 with the subject “Application – Customer Support Manager” Role: Customer Success Manager Industry Type: BPM / BPO Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Customer Success Education UG: Any Graduate Key Skills Skills highlighted with ‘‘ are preferred keyskills Team HandlingCustomer SupportCalls HandlingCustomer CareLead Management Escalation ManagementComplaint ManagementTime ManagementBudget ManagementCustomer SatisfactionMail ManagementAfter Sales Service

Job description Key Responsibilities: Assist in the development, writing, editing, and proofreading of content for both the print and digital editions of Todays Traveller Magazine. Work closely with the Editor-in-Chief and editorial team to brainstorm and shape compelling storylines while ensuring timely content delivery. Liaise with freelance writers, photographers, and other creative professionals to uphold editorial quality and brand consistency. Contribute to the editorial planning process, aligning content with seasonal trends and industry developments. Craft engaging social media captions and posts tailored for various platforms (Instagram, LinkedIn, Facebook) to boost visibility and reader engagement. Curate and write content for email newsletters, focusing on clarity, impact, and reader retention. Ensure all editorial content is SEO-friendly and adheres strictly to the magazines style and tone guidelines. Assist in managing daily editorial operations, including working alongside the design team to maintain production timelines. Oversee and refine visual elements, such as images and graphics, to enhance overall narrative and reader appeal. Provide editorial assistance for special features, event coverage, and high-visibility branded content as required. Qualifications: A Bachelor's degree in Journalism, English, Communications, or a relevant field. 15 years of experience in editorial roles, ideally within the lifestyle or travel media space. Excellent writing, editing, and proofreading skills, with a strong command of the English language. Proven experience in digital content creation, including social media copywriting, email marketing, and SEO practices. Ability to handle multiple tasks and meet tight deadlines in a fast-moving editorial environment. Strong instinct for visual storytelling and a good eye for event-driven content. Familiarity with content management systems (CMS) and digital publishing platforms. Perks and Benefits: Extensive Health Insurance coverage of 10 lakhs. Be part of a leading luxury travel and lifestyle publication. Exposure to industry events, destination features, and exclusive editorial assignments. Work in a collaborative, creative environment with opportunities for growth and professional development. Role: Editing (Print / Online / Electronic) - Other Industry Type: Printing & Publishing Department: Content, Editorial & Journalism Employment Type: Full Time, Permanent Role Category: Editing (Print / Online / Electronic) Education UG: Any Graduate PG: Any Postgraduate Key Skills Skills highlighted with ‘‘ are preferred keyskills English WritingSpoken EnglishSocial MediaEditing Content EditingProof ReadingWritingCopy EditingGrammar

Job description Qualifications Strong operations management and project management skills Experience in the education or Edtech sector, preferably with Ph.D. or higher education programs Experience of University Liaision Excellent communication, leadership, and team collaboration skills Proficiency in educational technology platforms and CRM systems Ability to work effectively in on-site environments and manage a diverse team Detail-oriented with strong organizational and analytical skills A Master's degree or higher in Education, Business Administration, or a related field; a PhD is a plus Interested candidates can share their resume on: team.lead.hr@aimlay.com or call directly on: 9289550058 Regards Surbhi Jain Role: Operations Manager Industry Type: Education / Training Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Operations Education UG: Any Graduate Key Skills Skills highlighted with ‘‘ are preferred keyskills EdtechEducation IndustryUniversity RelationsphdOperations Academicsphilosophy of doctor

Job description 1. Responsible for assigning and supervising all operational activities. Ensure smooth working through organizing, directing, managing and evaluating operations in areas of facility and management support services. 2. Ensure that the team performs as per the scope & complete all task as per the SLA & meet the KPI. All training needs to be scheduled for the year and implemented accordingly. 3. Responsible for managing all aspects of the facility management service delivery system; primarily Operations in this capacity, the Property Manager is accountable for the achievement of the Management Team. 4. To ensure that Facility Management staff provides timely reports to the management and adhere to agreed SLA & KPI. 5. To ensure all reports, checklist, statutory compliance are adhered at all times. 7. Min 2 years of multiple Sites Management and the Candidate must have his own conveyance. Role: Operations Manager Industry Type: Facility Management Services Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Operations Education UG: Diploma in Any Specialization, B.Tech/B.E. in Any Specialization PG: Any Postgraduate Doctorate: Doctorate Not Required Key Skills Skills highlighted with ‘‘ are preferred keyskills Property ManagementFacilities Management Sites Managementstatutory complianceOperation Manager

Job description 1. A competent professional having more than 5 years experience of FAN indistry in handling Manufacturing Operations, Quality Management systems, New Product Design & Development, Project Management, Plant Maintenance and Strategic Planning. 2. Adroit in managing overall operations and product costing & optimization activities in the plant with a view to enhancing the operational efficiency and eliminating obsolescence. 3. Proficient in designing & developing new products and components in conformance to pre-defined specifications. 4. Track record of achieving cost reduction through vendor development, curbing rework & rejection, materials management and inventory control. 5. Excellent analytical, troubleshooting and inter-personal skills with proven ability in driving numerous product development initiatives during the career span Role: Production / Manufacturing Head Industry Type: Consumer Electronics & Appliances Department: Production, Manufacturing & Engineering Employment Type: Full Time, Permanent Role Category: Management Education UG: B.Tech/B.E. in Any Specialization PG: Any Postgraduate Doctorate: Doctorate Not Required Key Skills Skills highlighted with ‘‘ are preferred keyskills Plant Operations New Product DesignProject ManagementNew Product DevelopmentPlant Maintenanceproduct developmentStrategic Planning

Job description Customer Order Booking in CRM as received orders. Building & maintaining relationships with key customers. Maintain and update client data in the CRM system, ensuring accuracy and completeness. Provide support to the sales team with CRM-related tasks. Resolving customer queries, preparing ledgers and addressing the issues highlighted by the customers through call. Good Knowledge in MS Office & Google Sheets. Role: Customer Success Associate Industry Type: Automobile Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Customer Success Education UG: Any Graduate PG: Any Postgraduate Doctorate: Doctorate Not Required Key Skills Skills highlighted with ‘‘ are preferred keyskills Customer Support customers relationshipssalesCRM

Job description 1. A competent professional having more than 5 years experience of FAN indistry in handling Manufacturing Operations, Quality Management systems, New Product Design & Development, Project Management, Plant Maintenance and Strategic Planning. 2. Adroit in managing overall operations and product costing & optimization activities in the plant with a view to enhancing the operational efficiency and eliminating obsolescence. 3. Proficient in designing & developing new products and components in conformance to pre-defined specifications. 4. Track record of achieving cost reduction through vendor development, curbing rework & rejection, materials management and inventory control. 5. Excellent analytical, troubleshooting and inter-personal skills with proven ability in driving numerous product development initiatives during the career span Role: Production / Manufacturing Head Industry Type: Consumer Electronics & Appliances Department: Production, Manufacturing & Engineering Employment Type: Full Time, Permanent Role Category: Management Education UG: B.Tech/B.E. in Any Specialization PG: Any Postgraduate Doctorate: Doctorate Not Required Key Skills Skills highlighted with ‘‘ are preferred keyskills Plant Operations New Product DesignProject ManagementNew Product DevelopmentPlant Maintenanceproduct developmentStrategic Planning

Job description Position Overview Triad Technology is seeking a passionate and motivated MIS Executive to join our team. This is an excellent opportunity for a recent graduate or someone with up to 2 year of experiance into MIS Domain. Responsibilities Collect, process, and analyse data to generate MIS reports. Automate reporting processes using Excel macros SQL queries. Ensure data accuracy and consistency across reporting systems. Coordinate with users and tech team to address data-related issues and requirements. A1Support management with insights through data-driven reports. Collaborate with various departments to improve data accessibility and usability. Maintain documentation related to MIS processes and reporting standards. Assist in troubleshooting database and reporting-related issues. Requirements Advanced MS Excel o Pivot Tables, o LOOKUP Formulas, o Macros, o VBA, etc. Basic knowledge of SQL queries, Power Bi, Python or R is an added advantage but not mandatory. Understanding of ERP, CRM, or business intelligence systems. Role: MIS Executive Industry Type: IT Services & Consulting Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Operations Support Education UG: Any Graduate PG: Any Postgraduate Doctorate: Doctorate Not Required Key Skills Skills highlighted with ‘‘ are preferred keyskills MIS SQL queriesMS ExcelERPPower Bibusiness intelligenceMIS ExecutiveCRMPython

Job description Job Responsibilities: you will be responsible for contacting new potential and existing customers, as well through phone and email to promote our various services, answer inquiries, and generate leads. Your goal is to build rapport, address customer concerns, for sales growth. Profile: Handle inbound & outbound customer calls Respond to emails and chat queries Resolve productservice issues and provide solutions Update CRM systems with accurate details Maintain a high level of professionalism and empathy Managing telemarketing team Education- Any graduate Post Graduation Not Required Role: Customer Service Industry Type: Facility Management Services Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Customer Success, Service & Operations - Other Education UG: Any Graduate PG: Post Graduation Not Required Key Skills Skills highlighted with ‘‘ are preferred keyskills Customer Service Lead Generationoutbound callinginbound callingsalesCRM systems