Job description Role : 1) Handling Inbound & outbound calls of customers and engage in conversations to gather feedback. 2) Record and document customer feedback accurately and comprehensively. 3) Maintain a detailed record of customer interactions and feedback in Excel or other designated systems. 4) Analyze customer feedback to identify areas of improvement and report findings to the relevant teams. 5) Escalate any significant issues or concerns to the factory and store departments for prompt resolution. 6) Follow up with customers to ensure their concerns have been addressed and to provide necessary updates. 7) Maintain a professional and courteous demeanor while communicating with customers. Role: Technical Support - Non Voice Industry Type: BPM / BPO Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Non Voice Education UG: Any Graduate PG: Any Postgraduate Doctorate: Doctorate Not Required Key Skills Skills highlighted with ‘‘ are preferred keyskills Customer Care Customer ServiceCustomer SupportoutboundInbound

Job description 1) Handling Inbound & outbound calls of customers and engage in conversations to gather feedback. 2) Record and document customer feedback accurately and comprehensively. 3) Maintain a detailed record of customer interactions and feedback in Excel or other designated systems. 4) Analyze customer feedback to identify areas of improvement and report findings to the relevant teams. 5) Escalate any significant issues or concerns to the factory and store departments for prompt resolution. 6) Follow up with customers to ensure their concerns have been addressed and to provide necessary updates. 7) Maintain a professional and courteous demeanor while communicating with customers. Role: Non Tech Support - Voice / Blended Industry Type: IT Services & Consulting Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Voice / Blended Education UG: Any Graduate PG: Any Postgraduate Doctorate: Doctorate Not Required Key Skills Skills highlighted with ‘‘ are preferred keyskills Customer Support Customer Servicecalls handlingCustomer Successoutbound callingcustomer interactionVoice Support

Job description Some careers shine brighter than others. If you re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Kubernetes Platform Engineer/Consultant Specialist. In this role, you will: Build and manage the HSBC GKE Kubernetes Platform to easily let application teams deploy to Kubernetes. Mentor and guide support engineers, represent the platform technically through talks, blog posts and discussions Engineer solutions on HSBC GKE Kubernetes Platform using Coding, Automation and Infrastructure as Code methods (e. g. Python, Tekton, Flux, Helm, Terraform, ). Manage a fleet of GKE clusters from a centrally provided solution Ensure compliance with centrally defined security controls and with operational risk standards (E. g. Network, Firewall, OS, Logging, Monitoring, Availability, Resiliency and Containers). Ensure good Change management practice is implemented as specified by central standards. Provide impact assessments where requested for changes proposed on HSBC GCP core platform. Build and support continuous integration (CI), continuous delivery (CD) and continuous testing activities. Engineering activities to implement patches for VMs and containers provided centrally Support non-functional testing Update support and operational documentation as required Fault find and support Applications teams On a rotational on call basis provide out of business hours support as part of our 24 x 7 coverage Requirements To be successful in this role, you should meet the following requirements: Demonstrable Kubernetes and Cloud Native experience building, configuring and extending Kubernetes platforms Automation scripting (using scripting languages such as Terraform, Python etc. ) Experience of working with Continuous Integration (CI), Continuous Delivery (CD) and continuous testing tools Experience of working with Kubernetes resource configuration tooling (Helm, Kustomize, kpt) Experience working within an Agile environment Programming experience in one or more of the following languages: Python or Go Ability to quickly acquire new skills and tools Role: DevOps Consultant / Architect Industry Type: Consumer Electronics & Appliances Department: Engineering - Software & QA Employment Type: Full Time, Permanent Role Category: DevOps Education UG: Any Graduate PG: Any Postgraduate Key Skills AutomationChange managementTesting toolsCodingFunctional testingAgileMonitoringFinancial servicesPythonFirewall

Job description Primary Skill Hands on experience in T24 architecture and components like Enquiries, Versions, Templates, OFS, Multi-threading, browser, Securities, AA, TAFC, TAFJ, etc. BUSINESS ACCOUNTABILITY Strong knowledge in updating technical solution document and build the software according to BRD & FSD Knowledge on Integration Framework, Process Workflow, Web-services, OFS, experience in R18, Interfaces, JBOSS, TOCF, Java etc. Collaborate SIT team, Technical Architects, BRMs (Business Relationship Managers), Project Managers, Business Stakeholder Strong knowledge in T24 customer, accounts, payments Knowledge of Loans and Deposits would be an added advantage Works in the area of Software Engineering, which encompasses the development, maintenance and optimization of software solutions/applications.1. Applies scientific methods to analyse and solve software engineering problems.2. He/she is responsible for the development and application of software engineering practice and knowledge, in research, design, development and maintenance.3. His/her work requires the exercise of original thought and judgement and the ability to supervise the technical and administrative work of other software engineers.4. The software engineer builds skills and expertise of his/her software engineering discipline to reach standard software engineer skills expectations for the applicable role, as defined in Professional Communities.5. The software engineer collaborates and acts as team player with other software engineers and stakeholders. Secondary Skill The associate must be able to understand the requirements, functional solution, technical solutions and do development based on the same Must be capable of working in a Collaborative environment and also self-driven Ability to derive the Service (Interfaces) requirement from the process. KEY PERFORMANCE INDICATORS Ensure 100% compliance to standards / principles set by Bank / Enterprise Architect in solution design Maintain high degree of Relationship and professional rapport with any IT / Partner / Business stakeholder beingdealt with Deliver high quality design specs and ensure 100% completeness of solution Perform effective design reviews to ensure that no gaps are created in design Design sustainable and high performing solution Skills (competencies) Verbal Communication Role: Full Stack Developer Industry Type: IT Services & Consulting Department: Engineering - Software & QA Employment Type: Full Time, Permanent Role Category: Software Development Education UG: B.Tech/B.E. in Any Specialization PG: Any Postgraduate Key Skills Skills highlighted with ‘‘ are preferred keyskills paymentsaccountingjavajbosst24 c++web servicestafjinfobasicsqlplsqlsolution designmultithreadingsoftware engineeringhtmlocsjiraaabrowsingpythoncoraclesoftware testingdepositsjavascripttemenos t24temenosjbasecore banking

Job description Job Summary Synechron is seeking an experienced UI Developer to join our vibrant team. This role is crucial in developing and implementing high-quality, innovative web solutions that align with our business objectives. As a UI Developer, you will utilize your expertise in React JS and Redux to collaborate with cross-functional teams, contributing significantly to the growth and development of our company. Software Requirements Required Proficiency: Advanced knowledge of React JS and Redux Familiarity with RESTful APIs and GraphQL Proficiency in HTML, CSS, JavaScript, and other web technologies Preferred Proficiency: Familiarity with Git, GitHub, and version control systems Understanding of Agile development methodologies Overall Responsibilities Collaborate with cross-functional teams to develop and implement creative solutions. Write clean, maintainable, and testable code. Participate in code reviews and provide constructive feedback. Troubleshoot and debug code. Participate in continuous improvement efforts and contribute to the growth and development of the company. Technical Skills (By Category) Programming Languages: Required: JavaScript Preferred: Experience with other web technologies Frameworks and Libraries: Required: React JS, Redux Preferred: Familiarity with RESTful APIs, GraphQL Development Tools and Methodologies: Required: Familiarity with Git, GitHub Preferred: Agile methodologies Experience Requirements Minimum of 4 years of experience in React development. Proven track record of delivering high-quality software. Experience working with cross-functional teams. Experience with testing frameworks such as Jest or Mocha. Day-to-Day Activities Write, test, and maintain React code. Collaborate with designers and product managers to develop and implement features. Troubleshoot and debug code. Participate in code reviews and provide constructive feedback. Keep up-to-date with the latest advancements in React and web technologies. Qualifications Bachelor’s degree in Computer Science or a related field. Equivalent experience may be considered. Additional certifications in React or related technologies are a plus. Professional Competencies Strong problem-solving and analytical capabilities. Excellent communication and collaboration skills. Ability to work independently and take initiative. Strong attention to detail and time management skills. Adaptability to new technologies and methodologies. Role: Full Stack Developer Industry Type: Software Product Department: Engineering - Software & QA Employment Type: Full Time, Permanent Role Category: Software Development Education UG: B.Tech/B.E. in Any Specialization PG: Any Postgraduate Key Skills Skills highlighted with ‘‘ are preferred keyskills reduxcssreact.jshtmljavascript ui developmentmochabootstrapajaxjquerygitjavauimysqlgraphqlmongodbagile methodologyrestgithubversion controljestangularnode.jsweb technologiesphpagileangularjsresponsive web design

Job description As a Software Developer you'll participate in many aspects of the software development lifecycle, such as design, code implementation, testing, and support. You will create software that enables your clients' hybrid-cloud and AI journeys. Your primary responsibilities include Comprehensive Feature Development and Issue ResolutionWorking on the end-to-end feature development and solving challenges faced in the implementation. Stakeholder Collaboration and Issue ResolutionCollaborate with key stakeholders, internal and external, to understand the problems, issues with the product and features and solve the issues as per SLAs defined. Continuous Learning and Technology IntegrationBeing eager to learn new technologies and implementing the same in feature development Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise 4 -12 years of experience required. The ABAP on HANA Application Developers would possess the knowledge of the following topics and apply them to bring in value and innovation to client engagementsSAP HANA Technical Concept and Architecture, Data Modelling using HANA Studio, ABAP Development Tools (ADT), Code Performance Rules and Guidelines for SAP HANA, ADBC, Native SQL, ABAP Core data Services, Data Base Procedures, Text Search, ALV on HANA, and HANA Live models consumption. Designing and developing, data dictionary objects, data elements, domains, structures, views, lock objects, search helps and in formatting the output of SAP documents with multiple options. Modifying standard layout sets in SAP Scripts, Smart forms & Adobe Forms Development experience in RICEF (Reports, Interfaces, Conversions, Enhancements, Forms and Reports Preferred technical and professional experience Experience in working in Implementation, Upgrade, Maintenance and Post Production support projects would be an advantage Understanding of SAP functional requirement, conversion into Technical design and development using ABAP Language for Report, Interface, Conversion, Enhancement and Forms in implementation or support projects. Role: ERP Developer Industry Type: IT Services & Consulting Department: Engineering - Software & QA Employment Type: Full Time, Permanent Role Category: Software Development Education UG: Any Graduate PG: Any Postgraduate Key Skills Skills highlighted with ‘‘ are preferred keyskills aws core servicesadobe formssap scriptssap hanaabap webdynprosapsoftware testingabap developmentdata dictionarysap abap hanaalv on hanaadobealvsqlodatadata modelingsap fioriricefsmartformssap abapawsoo abapabap on hana

Job description We are looking for Software Engineers with back-end web application and systems-level experience to join our Fabric Development Team. Our passion for innovation and winning in the cloud marketplace is infectious, and we hope you will feel it with us. The Fabric Development team is dedicated to ensuring that the IBM Cloud is at the forefront of cloud technology, from API design to application architecture to flexible infrastructure services. We are running IBM's current generation cloud platform to deliver performance and predictability for our customers' most demanding workloads, at global scale and with leadership efficiency, resiliency and security. It is an exciting time, and as a team we are driven by this incredible opportunity to thrill our clients. The Fabric Development Team sits at the center of our larger development effort. Developers work in areas that are used by the larger development organization and are required to work with developers and stakeholders in other teams to help solve problems. Design and develop innovative, company impacting products and services to support infrastructure operations Design, develop and implement object-oriented PHP applications from prototype through implementation Integrate open source and commercial enterprise applications into an exposed API and web-based portal Create highly scalable and performant REST/SOAP web services Keep focus on end users and goals all through the development process Work closely with product management and stakeholders to ensure applications meet needs and expectations Adhere to the highest levels of technical discipline and excellence to set a standard for the larger development organization Required education Bachelor's Degree Required technical and professional expertise Bachelor's Degree in Computer Science, related field, or comparable extra work experience Solid experience with SQL and relation databases Solid experience with Object Oriented Design and Development Experience Developing API Interfaces Experience with version control systems, preferably Git Experience writing and debugging C code Preferred technical and professional experience Experience with shell scripting Experience with Java and/or Python Solid experience developing backend code using PHP Experience with non-relational data stores such as ZooKeeper or Memcache Experience with Docker and container orchestration technologies such as Kubernetes Role: Software Developer in Test (SDET) Industry Type: IT Services & Consulting Department: Engineering - Software & QA Employment Type: Full Time, Permanent Role Category: Quality Assurance and Testing Education UG: Any Graduate PG: Any Postgraduate Key Skills Skills highlighted with ‘‘ are preferred keyskills pythonsqljavaoopsobject oriented development kubernetesmemcachedrestcsoftware developmentweb applicationversion controlapi interfacesapache zookeeperdockeropen sourcegitsoap web servicesphpdebuggingshell scriptingapisoap

Job description Works in the area of Software Engineering, which encompasses the development, maintenance and optimization of software solutions/applications. 1. Applies scientific methods to analyse and solve software engineering problems. 2. He/she is responsible for the development and application of software engineering practice and knowledge, in research, design, development and maintenance. 3. His/her work requires the exercise of original thought and judgement and the ability to supervise the technical and administrative work of other software engineers. 4. The software engineer builds skills and expertise of his/her software engineering discipline to reach standard software engineer skills expectations for the applicable role, as defined in Professional Communities. 5. The software engineer collaborates and acts as team player with other software engineers and stakeholders. Works in the area of Software Engineering, which encompasses the development, maintenance and optimization of software solutions/applications.1. Applies scientific methods to analyse and solve software engineering problems.2. He/she is responsible for the development and application of software engineering practice and knowledge, in research, design, development and maintenance.3. His/her work requires the exercise of original thought and judgement and the ability to supervise the technical and administrative work of other software engineers.4. The software engineer builds skills and expertise of his/her software engineering discipline to reach standard software engineer skills expectations for the applicable role, as defined in Professional Communities.5. The software engineer collaborates and acts as team player with other software engineers and stakeholders. - Grade Specific Is fully competent in it's own area and has a deep understanding of related programming concepts software design and software development principles. Works autonomously with minimal supervision. Able to act as a key contributor in a complex environment, lead the activities of a team for software design and software development. Acts proactively to understand internal/external client needs and offers advice even when not asked. Able to assess and adapt to project issues, formulate innovative solutions, work under pressure and drive team to succeed against its technical and commercial goals. Aware of profitability needs and may manage costs for specific project/work area. Explains difficult concepts to a variety of audiences to ensure meaning is understood. Motivates other team members and creates informal networks with key contacts outside own area. Skills (competencies) Verbal Communication Role: Software Development - Other Industry Type: IT Services & Consulting Department: Engineering - Software & QA Employment Type: Full Time, Permanent Role Category: Software Development Education UG: B.Tech/B.E. in Any Specialization PG: Any Postgraduate Key Skills Skills highlighted with ‘‘ are preferred keyskills c#software developmentsoftware designassoftware engineering c++project managementcproductionbusiness analysisas400presalessoftware installationsqlkaizensoftware troubleshootingjavaquality assurancecomputer hardware

Job description Job Summary Synechron is seeking a skilled and experienced Java Developer to join our dynamic team. This role is crucial in developing, testing, and maintaining high-quality Java applications that drive our business forward. The Java Developer will collaborate with cross-functional teams to provide innovative solutions that meet business needs while contributing to Synechrons strategic objectives. Software Requirements Required Proficiency: Java programming languageAdvanced level Java frameworksSpring, Hibernate, Struts (proficiency in at least two) Java development toolsEclipse, IntelliJ IDEA, NetBeans (proficiency in at least one) DatabasesMySQL, Oracle, SQL Server (proficiency in at least two) Preferred Proficiency: Familiarity with other Java development tools and frameworks Knowledge of cloud technologies Overall Responsibilities Develop, test, and maintain high-quality Java applications. Collaborate with cross-functional teams to develop solutions that meet business needs. Write clean, maintainable, and efficient code. Debug and resolve technical issues in a timely manner. Stay up-to-date with the latest advancements in Java technology and implement best practices. Technical Skills (By Category) Programming Languages: RequiredJava (advanced) PreferredFamiliarity with other programming languages such as JavaScript or Python Databases/Data Management: RequiredProficiency in MySQL, Oracle, SQL Server Frameworks and Libraries: RequiredSpring, Hibernate, Struts Development Tools and Methodologies: RequiredEclipse, IntelliJ IDEA, NetBeans PreferredFamiliarity with Agile development methodologies Experience Requirements Minimum of 5 years of experience in Java development. Experience working with Java frameworks and tools. Experience with database design and management. Proven ability to work effectively in a team environment. Day-to-Day Activities Write and maintain Java code for various projects. Debug and resolve technical issues promptly. Collaborate with cross-functional teams to find optimal solutions. Test and validate Java applications for accuracy and performance. Participate in regular team meetings to discuss progress and challenges. Stay up-to-date with the latest Java advancements and implement them in projects. Qualifications Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience). Professional certification in Java programming is a plus. Continuous professional development is encouraged. Professional Competencies Strong programming skills and understanding of OOP concepts. Excellent problem-solving and critical thinking capabilities. Effective communication and interpersonal skills. Ability to work effectively under pressure and meet tight deadlines. Strong attention to detail and work ethics. Role: Full Stack Developer Industry Type: Software Product Department: Engineering - Software & QA Employment Type: Full Time, Permanent Role Category: Software Development Education UG: B.Tech/B.E. in Any Specialization PG: Any Postgraduate Key Skills Skills highlighted with ‘‘ are preferred keyskills java developmenthibernatejavastrutsnetbeans pythonoraclesoftware testinghibernate frameworkjava frameworkscloud technologiessql serverjavascriptintellij ideasqlspringdatabase designoopsdebuggingmysqlagile

Job description Job Summary Synechron is looking for a skilled Python Developer to lead and manage cross-functional technology teams. This role is pivotal in driving technology initiatives, providing technical mentorship, and ensuring successful project delivery. The position contributes to Synechrons business objectives by translating business requirements into strategic technology solutions and maintaining alignment with the companys overall strategy. Software Requirements Required: In-depth understanding of Python programming language Familiarity with project management tools such as JIRA or Trello Strong knowledge of Agile development methodologies Understanding of software architecture and design patterns Proficiency in cloud computing platforms, particularly AWS or Azure Experience with database management systems (e.g., SQL Server, MySQL) Preferred: Experience with additional programming languages (e.g., Java, JavaScript) Familiarity with emerging technologies like AI, IoT, or blockchain Overall Responsibilities Lead and manage cross-functional technology teams, ensuring project success. Provide technical guidance and mentorship to team members. Drive technology initiatives, identifying areas for improvement and implementing process changes. Collaborate with internal stakeholders to translate business requirements into technology solutions. Evaluate new technologies and develop technology roadmaps aligned with business strategy. Manage vendor relationships and negotiate contracts. Technical Skills (By Category) Programming Languages: RequiredPython PreferredJava, JavaScript Databases/Data Management: RequiredSQL PreferredNoSQL databases Cloud Technologies: RequiredAWS or Azure Frameworks and Libraries: RequiredFamiliarity with design patterns Development Tools and Methodologies: RequiredAgile methodologies Security Protocols: PreferredUnderstanding of data security practices Experience Requirements Minimum of 5+ years of experience in technology leadership and software development. Proven track record in leading cross-functional teams and managing projects. Strong technical expertise in software development and technology solutions. Alternative pathwaysCandidates with extensive experience in IT project management or software architecture. Day-to-Day Activities Collaborate with stakeholders to understand and translate business requirements. Lead technology teams and provide technical mentorship. Evaluate new technologies and recommend adoption strategies. Develop technology roadmaps and manage vendor relationships. Drive initiatives for process improvement and successful project delivery. Qualifications Bachelors or Masters degree in Computer Science, Information Technology, or related field. Relevant certifications in Python and cloud platforms preferred. Commitment to ongoing professional development and training. Professional Competencies Excellent critical thinking and problem-solving skills. Strong leadership and teamwork abilities. Effective communication and stakeholder management skills. Strategic thinking and ability to align technology solutions with business needs. Innovation mindset for continuous improvement. Efficient time and priority management skills to handle dynamic environments. Role: Back End Developer Industry Type: Software Product Department: Engineering - Software & QA Employment Type: Full Time, Permanent Role Category: Software Development Education UG: B.Tech/B.E. in Any Specialization PG: Any Postgraduate Key Skills Skills highlighted with ‘‘ are preferred keyskills pythonsoftware developmentmicrosoft azuretechnology solutionsaws trellotechnology leadershipjavascriptartificial intelligenceagile development methodologyjavastakeholder managementit project managementcloud computing platformmysqljira