Job description Wells Fargo is seeking a Lead Systems Operations Engineer. In this role, you will: Lead complex, broad impact initiatives including provision of high level systems consultation for the technology teams Work as key participant in large scale planning of computer systems and network infrastructure for Systems Operations functional area Review and analyze complex technical challenges, as well as escalated support issues related to core business solutions that require in depth evaluation of multiple factors, such as alternatives, enhancements, periodic systems reviews, or improvements to existing systems Make decisions on technical changes and enhancements Consult with engineering team on change design requiring solid understanding of technical process controls or standards that influence and drive new initiatives Collaborate and consult with technical peers, colleagues, and mid to more experienced level managers to resolve systems support issues and achieve goals Required Qualifications: 5+ years of Systems Engineering, Technology Architecture experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Job Expectations: Incident Management Identifying potential incidents proactively, triage, document and remediate incidents to recover application and batches to meet agreed SLAs with business partners. Problem Management Identify, document, co-ordinate with relevant stakeholders to remediate recurring incidents. Oversee and ensure nightly batch completes within agreed business SLAs. Fixing the production issues to have zero business impact, and ensuring that the SLAs are being met. Following documented escalation procedures. Performing application health checks and ensuring that all applications are green before the start of business. Documenting known production incidents into knowledge base. Release co-ordination with stakeholders to ensure smooth deployment into production. Participate in BCP/DR activity to ensure BCP readiness of production environment. Ensuring all the applications and systems are up and running fine for customers. Handling all production support escalations and MIM (Major Incident Management) calls during India day hours and resolving the issue with minimum TTR. Guiding your own and partner teams during MIM call. Doing trend analysis and taking proactive measures for frequently occurring issues. Performing planned and unplanned BCP/DR activities for the application and coordinating during the event. Setting up monitoring for application, server, batch job etc. using different monitoring tools like AppDynamics, Splunk, Sitescope, APM. Troubleshooting Application and Autosys Batch job issues. Game Plan review and Coordination of CR Implementation/Execution. Build efficient and high performing team who can work independently on all the support activities, and plan/manage the support coverage provided. Process streamlining for Incident management, Change management, Problem management. Motivate team members and promote a strong sense of support, ownership, and urgency Facilitate communications within the team and facilitate knowledge sharing amongst the team and other personnel. Drive automation to reduce the manual efforts performed by the team. Excellent verbal and written communication skills and ability to communicate with US partners directly. Ability to build relationships, trust, and credibility from the outset, with a strong focus on effective customer service. Initiate, facilitate and coordinate bridge line activities as needed during critical production issues Good problem solving and analytical skills Participating in applications/systems upgrade testing and updating the relevant documentation The flexibility to work in ad-hoc shifts when required. The ability to understand team dynamics and use interpersonal skills and personal judgment to achieve goals Proven knowledge of diagnostic and support tools used in the application support environment Experience in Systems Engineering, or equivalent
Posted 2 hours ago
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Typically responds within 2 days
Job description About us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the Paytm Lending team: At Paytm Lending, we are a dedicated group of professionals committed to changing the way lending is experienced in India. The team is focused on leveraging technology and data to build accessible, transparent, and customer-centric lending solutions. From personal loans to merchant financing, we are on a mission to make credit accessible to everyone. As part of our team, you’ll work alongside experts in the fintech space, collaborate on strategic initiatives, and have the opportunity to directly impact millions of lives by making financial products easy to use and understand. : 1. Grow Distribution and Market share in the assigned area (Rural) of operations. 2. Visibility Accountability through Extensive QR & Sound box deployment and sale of the product. 3. Identify and Recruit the sales team (FSE) to align and drive business in the market. 4. Skilled in coaching and mentoring, a quick learner who grasps and puts into application new learned ideas and concepts. 5. Plan the market size, span and geographies for FSE. 6. Should be able to devise the best methods for communication of plans/targets to the team so as to minimize the expectations vs delivery gap. 7. Monitor the Quality parameters as suggested by the management. 8. Validate and conduct the audits on the acquisitions and sales done by the team. 9. Ensure the team members are in the market where sales & usage are done regularly. 10. Should have good networking capabilities and be willing to travel extensively throughout their specified area. 11. Sale of cross sales product to existing and new merchants like Merchant Loan, Personal Loan, GOLD SIP etc., along with Upgrades for the merchant. 12. Good understanding of lending products. 13. Able to train and groom the manpower allocated to him. Role: Territory Sales Manager (B2C) Industry Type: Banking Department: Sales & Business Development Employment Type: Full Time, Permanent Role Category: Retail & B2C Sales Education UG: Any Graduate PG: Any Postgraduate Key Skills Skills highlighted with ‘‘ are preferred keyskills personal loansdistributionsalesgoldmarket share lendingproduct salesnetworkingmentoringbusiness developmentfinancial servicesfintechcross salesmarketingsales managementteam leadingfinancial productscoachingacquisitionsip
Posted 5 hours ago
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Typically responds within 2 days
Job description About us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the Paytm Lending team: At Paytm Lending, we are a dedicated group of professionals committed to changing the way lending is experienced in India. The team is focused on leveraging technology and data to build accessible, transparent, and customer-centric lending solutions. From personal loans to merchant financing, we are on a mission to make credit accessible to everyone. As part of our team, you’ll work alongside experts in the fintech space, collaborate on strategic initiatives, and have the opportunity to directly impact millions of lives by making financial products easy to use and understand. : 1. Grow Distribution and Market share in the assigned area (Rural) of operations. 2. Visibility Accountability through Extensive QR & Sound box deployment and sale of the product. 3. Identify and Recruit the sales team (FSE) to align and drive business in the market. 4. Skilled in coaching and mentoring, a quick learner who grasps and puts into application new learned ideas and concepts. 5. Plan the market size, span and geographies for FSE. 6. Should be able to devise the best methods for communication of plans/targets to the team so as to minimize the expectations vs delivery gap. 7. Monitor the Quality parameters as suggested by the management. 8. Validate and conduct the audits on the acquisitions and sales done by the team. 9. Ensure the team members are in the market where sales & usage are done regularly. 10. Should have good networking capabilities and be willing to travel extensively throughout their specified area. 11. Sale of cross sales product to existing and new merchants like Merchant Loan, Personal Loan, GOLD SIP etc., along with Upgrades for the merchant. 12. Good understanding of lending products. 13. Able to train and groom the manpower allocated to him. Role: Territory Sales Manager (B2C) Industry Type: Banking Department: Sales & Business Development Employment Type: Full Time, Permanent Role Category: Retail & B2C Sales Education UG: Any Graduate PG: Any Postgraduate Key Skills Skills highlighted with ‘‘ are preferred keyskills personal loansdistributionsalesgoldmarket share lendingproduct salesnetworkingmentoringbusiness developmentfinancial servicesfintechcross salesmarketingsales managementteam leadingfinancial productscoachingacquisitionsip
Posted 1 day ago
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Typically responds within 2 days
Job description FB and Event Service Expert Our jobs aren t just about putting food on the table or serving guests during a banquet or event. Instead, we want to build an experience that is memorable and unique - with food and drinks on the side. Our FB Service Experts is skilled in a wide range of event functions and able to take the initiative and deliver a wide range of services to make sure that guests experience is well taken care of from start to finish. Whether setting tables and event materials communicating with the kitchen, interacting, and serving guests, or cleaning work areas and supplies, the FB Service Expert makes transactions feel like part of the experience. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G. E. D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Role: Treasury Operations Manager Industry Type: Hotels & Restaurants Department: Finance & Accounting Employment Type: Full Time, Permanent Role Category: Treasury Education UG: Diploma in Mechanical PG: Any Postgraduate Key Skills SupervisorSIDESafety training
Posted 1 day ago
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Typically responds within 2 days
Job description A Concierge serves as a key point of contact for Guests and VIP Guests throughout their stay at the hotel, providing information about the hotel and the local vicinity. What will I be doing A Concierge, you will serve as a key point of contact for Guests and VIP Guests throughout their stay at the hotel, providing information about the hotel and the local vicinity. A Concierge is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards: Serve as a key point of contact for Guests and efficiently respond to Guest enquiries Provide information, advice and booking services for a wide variety of Guest enquiries, including city tours, theatre tickets, restaurants, doctors, flight bookings, among others Process and deliver messages for Guests Deliver and safely storage Guest luggage Stay current with all hotel services as well as daily VIP requests and special events Ensure orderliness and safety guidelines around the lobby and front door areas Provide support to Management as required, in cases of emergency Project a professional manner with an emphasis on hospitality and Guest service Maintain a clean, healthy, and safety working area Act in accordance with policies and procedures when working with front of house equipment and property management systems What are we looking for? Concierges serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and va Role: Customer Retention - Non Voice Industry Type: Travel & Tourism Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Non Voice Education UG: Any Graduate PG: Any Postgraduate Key Skills HospitalityManagement systemsGuest serviceCustomer serviceProperty managementManagement
Posted 1 day ago
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Typically responds within 2 days
Job description Responsible for issuance of raw material from warehouse as per production requirement. Storage and labeling as per applicable procedure Assisting the Team leader in ensuring proper storage of raw materials, intermediates and finished goods in designated areas and labeling as per applicable procedures Carrying out dispensing activities as per applicable procedure Carrying out process and sampling activities during the production of Intermediate/API s according to the approved batch cards Filling of the batch cards (production cleaning) as per approved instructions and recording the observations parameters in the batch card Ensure verification of weigh balances and all daily documents as per applicable procedures Carrying out the pH analysis performing the verification of the pH meter as per applicable procedures Follow Standard operating procedure (SOP), Safety and cGMP guideline Ensure housekeeping of plant and cleanliness of the equipment/area, update the equipment status board, use logbook, other documents as per applicable procedure Complete knowledge of clean area standards, specifically adhering to ISO Class 8 requirements Expertise in operating powder processing equipment, including Micronizer, Sifter, Fitz Mill, and others Batch details put in ERP system Preparation of batch card, qualification protocol, report other GMP related documents Preparation of safety work permits to carry out maintenance activities in shift Report accidents and irregularities at the workstation to the Shift Officer Your experience and qualifications B.Sc./M.Sc./Diploma (Chemical)/B.Tech (Chemical)/B.E (Chemical) Role: Assembly Line Operator Industry Type: Pharmaceutical & Life Sciences Department: Production, Manufacturing & Engineering Employment Type: Full Time, Permanent Role Category: Operations, Maintenance & Support Education UG: Any Graduate PG: Any Postgraduate Key Skills HousekeepingSelection processUsageISOERP systemPharmaCustomer serviceGMPRaw materialRecruitment
Posted 1 day ago
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Typically responds within 2 days
Description Customer Success Intern - Help Brands Grow with Xeno! Are you someone who enjoys solving business problems and building strong client relationships? Want to work at the intersection of tech, marketing & strategy? Xeno is looking for a Customer Success Intern who s excited to work on client growth strategies, support top retail brands, and kickstart their career in a high-growth SaaS environment. About Xeno: Xeno is an AI-driven CRM company for large D2C brands and omnichannel retailers. We have some of the biggest brands in our portfolio like Shopperstop, Fabindia, Forever New, Taco Bell, and Vero Moda & Only. Xeno enables large D2C brands & omnichannel retailers to engage their customers across eCommerce & stores. With the digital retail wave alongside us, we ve seen 3x growth in revenue in 2024. What You ll Do: Support the Customer Success team in driving strategic growth for our clients Understand brand goals and help craft CRM strategies using Xeno s platform Assist in campaign planning, execution, and performance tracking Analyze data to generate insights and help improve customer engagement Be the voice of the customer internally, collaborating with product & tech teams Who You Are: B.Tech 2025 graduate or in final semester - Computer Science mandatory Working experience with Excel/Google Sheets Strong communication & problem-solving skills Curious, self-driven, and comfortable taking ownership Prior internship or project experience in marketing, business strategy, or client-facing roles is a must Why Join Us? Work with fast-growing D2C & retail brands Learn how SaaS, CRM, and customer success teams drive real impact Mentorship from experienced team members High chance of full-time conversion based on performance Location: Delhi NCR Internship Duration:12 months + PPO Role: Operations - Other Industry Type: IT Services & Consulting Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Operations Education UG: Any Graduate, B.Tech/B.E. in Production/Industrial PG: Any Postgraduate Key Skills Campaign planningComputer scienceRetailInternSAASBusiness strategyCustomer engagementInternshipMarketing strategyCRM
Posted 1 day ago
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Typically responds within 2 days
Job description Operations Intern Type: Remote Internship (6 Months) Stipend: 10,000 13,000/month (based on capability) Shift Timing: 6:00 PM – 12:00 AM IST (Mon–Fri) Potential: Full-time role opportunity post-internship based on performance Who Are We? EOXS is a Santa Monica-based SaaS company transforming the steel and metals industry through ERP software. We serve a traditionally offline sector with smart, modern solutions that simplify operations, logistics, and reporting. We’ve grown 360% YoY across the US and Canada — and we’re scaling fast. www.eoxs.com About the Role As an Operations Intern, you’ll be the glue that holds things together. This is a high-trust role where precision, ownership, and adaptability matter more than titles. You’ll support day-to-day operational workflows, help organize systems, and work across teams to make things run smoother and smarter. If you’re curious, sharp with details, and can take initiative without needing to be handheld — this is your zone. What You’ll Do Support key internal operations and cross-functional workflows Coordinate between teams (Sales, Product, Marketing, HR) Assist in documentation, task tracking, and process audits Maintain operational hygiene across tools (Notion, Drive, internal dashboards) Take ownership of recurring tasks and improve them over time Spot gaps, suggest fixes, and implement small process improvements Must-Haves Strong organizational and problem-solving skills Solid communication (especially written) Comfortable with MS Office or Google Workspace Own laptop and stable internet connection Ability to work independently and stay accountable Curiosity to learn + commitment to getting things done right Qualities for an Ideal Match Postgraduate degree or equivalent preferred (but not mandatory) Friendly, collaborative, and self-motivated Strong attention to detail + systems thinking mindset Risk-taker, eager to experiment and learn fast We love people who are like water — calm, adaptive, essential, and always flowing forward The Offer Shift: 6:00 PM – 12:00 AM IST, Monday–Friday Stipend: 10,000 – 13,000/month (based on skills & ownership) Duration: 6 months Full-time offer potential after internship Remote work – work from anywhere Role: Other Industry Type: IT Services & Consulting Department: Other Employment Type: Full Time, Permanent Role Category: Other Education UG: Any Graduate Key Skills Skills highlighted with ‘‘ are preferred keyskills Communication Skills Management SkillsMarket Research
Posted 1 day ago
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Typically responds within 2 days
Job description We are looking for a dynamic and customer-focused Customer Care Executive to join our team. The ideal candidate should have strong communication skills, a customer-first mindset, and the ability to handle queries efficiently. If you have experience in customer service and are passionate about resolving customer issues, wed love to hear from you! Key Responsibilities: Handle inbound and outbound customer interactions through calls, emails, and chats. Assist customers with order tracking, refunds, replacements, and general inquiries. Ensure timely and professional resolution of customer concerns. Maintain accurate records of customer interactions and transactions. Work collaboratively with other teams to improve service quality. Achieve defined performance metrics, including customer satisfaction and query resolution time. Required Qualifications & Skills: Graduate or Undergraduate (any stream). Excellent communication skills in English & Hindi. Ability to handle high volumes of customer interactions effectively. Basic knowledge of e-commerce platforms is a plus. Strong problem-solving and interpersonal skills. Role: Customer Retention - Voice / Blended Industry Type: Education / Training Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Voice / Blended Education UG: Any Graduate PG: Any Postgraduate Key Skills OutboundBasicCustomer Care ExecutiveInterpersonal skillsQuery resolutionCustomer satisfactionFocusE-commerceCustomer serviceService quality
Posted 1 day ago
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Typically responds within 2 days
Job description Roles and Responsibilities Handle billing and invoicing processes accurately and efficiently. Maintain accurate records of customer interactions, orders, and inventory levels. Manage day-to-day office operations, ensuring smooth functioning of the organization. Desired Candidate Profile Strong understanding of Sales Operations principles and practices. 0-5 years of experience in back office operations or related field. Proficiency in MS Office (Word, Excel) with knowledge of ERP systems an added advantage. Role: Back Office Operations Industry Type: Industrial Equipment / Machinery Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Back Office Education UG: Any Graduate Key Skills Skills highlighted with ‘‘ are preferred keyskills Sales OperationsMS OfficeOffice Coordination ERPExcelBillingBack Office Operations
Posted 1 day ago
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Typically responds within 2 days