Job description We are looking for a skilled Data Modeler with 5-7 years of experience to join the Software engineering team Responsibilities Prepare and own the data model and share it with the development team Review the API code to verify the tables, relationships and constraints match with the data model Actively participate in agile ceremonies daily standup, sprint planning, review, demo, refinement Refine the user stories with Product Owner and technical lead Estimate user stories during refinement and sprint planning Split the user stories into tasks as needed read more Key Skills Skills highlighted with ‘‘ are preferred keyskills SQL 3d modeling3ds maxperformance tuningtexturingphotoshopt-sqlazure devopssql serversql azurepostmanData modelingmodeleragileapi

Job description We are seeking an experienced and motivated Customer Care Team Coordinator to oversee our customer service operations across multiple locations. The ideal candidate will be responsible for managing a team of customer service representatives, ensuring high-quality service delivery, and enhancing customer satisfaction. Key Responsibilities: 1. Team Management: Supervise and lead customer care teams at various locations, providing guidance and support to ensure exceptional service. 2. Training and Development: Develop and implement training programs for customer service representatives to enhance their skills and knowledge. 3. Performance Monitoring: Monitor team performance and customer feedback to identify areas for improvement and implement necessary changes. 4. Communication: Act as the primary point of contact between customer care teams and management, facilitating effective communication and collaboration. 5. Excel Proficiency: Utilize Excel for data entry, analysis, and reporting. Create and maintain spreadsheets, charts, and graphs to support decision-making processes. 6. Software Knowledge: Demonstrate proficiency in various software applications, including customer care calling systems and IVR (Interactive Voice Response) systems, to enhance customer service and streamline workflows. 7. Industry Knowledge:expertise in the pathology industry to educate clients on services, products, and best practices.Stay up-to-date with industry trends, regulations, and advancements to provide informed support to customers and the sales team. 8. Issue Resolution: Address escalated customer inquiries and complaints, ensuring timely and satisfactory resolution. 9. Reporting: Prepare and present regular reports on team performance, customer satisfaction metrics, and operational efficiency to management. Qualification: - experience in customer service or customer care coordination, preferably in a multi-location environment. - Strong leadership and team management skills. Skills Required: - Excellent communication and interpersonal skills. - Strong problem-solving abilities and the capacity to handle challenging customer situations. - Ability to effectively manage software systems - Ability to work effectively in a fast-paced, dynamic environment. Working Hours: 9 Hours (10am to 7pm) Weekly off - Rotational 2 Years Customer Care Team Coordinator to oversee our customer service operations across multiple locations. Role: Customer Success Associate Industry Type: Medical Services / Hospital (Diagnostics) Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Customer Success Education UG: B.Tech/B.E. in Any Specialization PG: Any Postgraduate Doctorate: Doctorate Not Required Key Skills Skills highlighted with ‘‘ are preferred keyskills SalesCustomer CareMarketing Team ManagementBrand Managementcustomer servicePerformance Monitoring

Job description Academic background in B.E/ B. Tech in Mechanical Engineering, Masters in Thermal Engineering or related engineering field, with deep understanding of basics of Thermodynamics & Fluid Mechanics Previous experience in or with 5-10 years experience working as a Mechanical or Thermal Engineer out of 4+ years of direct industry experience in a thermal/mechanical design of various HVAC products such as such as Residential/ commercial air conditioners, Commercial Chillers, Rooftops, Air Handlers and Transport Refrigeration. Experience in thermal design of air & liquid cooling systems, electronic cooling is a plus Skills Experience or working knowledge of various types of heat exchangers including liquid-to-air, liquid-to-liquid etc. Working knowledge of various types of pumps such as centrifugal, turbine, lobe, screw pumps etc. Working knowledge of various types of fans such as axial, centrifugal, backward, and forward curve fans. Experience of using 1D component and system modeling tools such as Coil Designer, VapSyc or any other commercially available tools. Proficiency in using programming tools such as EES, MATLAB, Visual Basic (VBA), or Python for large-set data analysis. Experience in result analysis and using tools such as ANSYS Fluent/ Icepak/ FloTherm/ Thermal Desktop or other similar tools, for analyzing various cooling & heating systems, and able to summarize conclusions is a plus. Proficiency in design using 3D CAD software tools such as SolidWorks/ Creo/ CATIA is a plus etc. Role: Design Engineer Industry Type: Electronics Manufacturing (Electronic Manufacturing Services (EMS)) Department: Research & Development Employment Type: Full Time, Permanent Role Category: Engineering & Manufacturing Education UG: B.Tech/B.E. in Production/Industrial PG: Any Postgraduate Doctorate: Doctorate Not Required Key Skills Skills highlighted with ‘‘ are preferred keyskills Thermal Engineering CATIAEESHVACVapCycCoil designerSolidWorksthermal design1D componentheat exchangerPythonMatlab

Job description JOB SUMMARY : The Manager, IT service delivery manages a cross functional team of support staff and professionals, including coaching, performance management and resource allocation. Serves as a regional escalation point for complex issues. Advises and guides staff on appropriate solutions and shepherds through to resolution. Researches, develops and establishes methodologies, protocols and processes to facilitate or improve operational efficiencies. Responsible for user experience and support, adopting cybersecurity controls and compliance, and supporting IT projects. ESSENTIAL DUTIES & RESPONSIBILITIES : The major responsibilities of the position are listed below. To perform the job successfully, the individual must be able to execute each essential duty satisfactorily. Other duties, assignments, and specific projects may be assigned at the discretion of executive management Maintains positive working relationships with business partners and customers. Works closely with Global IT leaders and PMO to maintain high quality standards and deliver successful projects and initiatives. Drives operational improvements and efficiencies through the creation and implementation of rigorous processes and controls. Understand CECO end to end processes and technologies and guide the team as the Subject Matter Expert and contribute positively to process improvement initiatives. Assessing business partner and customer feedback to identify and implement areas for improvement leveraging continuous improvement methodologies. Manages IT support services for multiple locations as well as the support and maintenance of existing applications. Ensure adequate staffing for projects and support needs. Hires, trains, coaches, develops, and recognizes IT team members effectively. Manages compliance with the global laws and applicable regulations including GDPR, SOX, utilizing standard frameworks. Responsible for maintaining adherence to software licensing agreements. Other job duties as required. EDUCATION AND EXPERIENCE : Bachelors degree in computer science or MIS desired, MBA or MS preferred. Minimum of 5 years in Information Technology and at least 3 years experience in a management role with direct reports. A hands-on people manager who is willing to roll up their sleeves and help the team get the job done. 5 or more years of related experience at publicly traded or manufacturing company; required. 3 or more years of global customer service and technical experience required in a mixture of Azure, Dynamics 365, Power Platform, M365, and global WAN. Demonstrated capability to conceptualize, analyze, and solve technical and business challenges. A team player and effective communicator who can build consensus. Must demonstrate excellent presentation, communication, writing and facilitation skills. Ability to adjust strategies and approaches quickly as conditions dictate. Possesses a combination of good process, conceptual, business analysis and problem-solving skills. LICENSING/CERTIFICATIONS : ITIL and technical/cyber certifications a plus COMPETENCIES KNOWLEDGE IN: ERP and Microsoft Development & Infrastructure Technologies -- Working knowledge and experience managing a team supporting D365, Power Platform and Azure technologies. Customer and Personal Service Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Administration and Management Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources. Project Management and Service Delivery -- Working knowledge of Agile and Waterfall ITIL and Cybersecurity Best Practices Knowledge of IT general controls and frameworks including continuous improvement and operational excellence. SKILLS: Problem Solving The ability to quickly identify the nature of a problem and the necessary steps th

Job description Key Responsibilities: Understand client business needs quickly and effectively. Comfortable with cold calling Engage with inbound leads, qualify them, and convert them into opportunity. Confidently give product demonstrations focused on Odoo's Manufacturing, E-commerce, and Rental modules. Collaborate with the technical and functional team to propose tailored solutions. Build trust and rapport with clients, acting as the first point of contact. Prepare and deliver customized demos to prospective clients. Ideal Candidate: Prior experience in Odoo functional consulting or pre-sales (Manufacturing, Rental, or E-commerce domain preferred). Excellent communication and presentation skills. Confident, proactive, and business-savvy. Self-motivated and capable of working independently. Role: Key Account Manager Industry Type: IT Services & Consulting Department: Sales & Business Development Employment Type: Full Time, Permanent Role Category: Enterprise & B2B Sales Education UG: Any Graduate PG: Any Postgraduate Key Skills functionalproposal writingpresentation skillsbusiness analysisbusiness developmentpresales consultingpresalesbid managementrequirement gatheringproposal managementrfisolution designmanufacturingdemonstrationrfpcommunication skills

Job description Role: We are looking for a Solution Architect to play a key technical and leadership role in several projects. The solutions architect will be responsible for evaluating the organizations business needs and determining how IT can support those needs leveraging software, hardware, or infrastructure. Aligning IT strategy with business goals has become paramount, and a solutions architect can help determine, develop, and improve technical solutions in support of business goals. The Solution Architect will also bridge communication between IT and business operations to ensure everyone is aligned in developing and implementing technical solutions for business problems. The process requires regular feedback, adjustments, and problem-solving in order to properly design and implement potential solutions. read more Key Skills Skills highlighted with ‘‘ are preferred keyskills Solution Architecture solution designIT strategyteam leadershipTechnical Design

Job description Develop and implement collection strategies for different DPD buckets. Job Description: Digital Collection Specialist Location: Marol, Andheri East, Mumbai Experience: Minimum 2 years in digital collections or digital marketing for financial services Education: Graduate in any discipline Technical Skills: Experience in digital communication tools, CRM systems, and performance marketing tools Key Responsibilities: 1. Digital Debt Collection: Manage digital outreach campaigns for pre-due and overdue loan customers using SMS, WhatsApp, email, IVR, and in-app notifications. Create and execute targeted strategies to recover delinquent loans through digital channels. 2. Performance Campaign Management: Use performance marketing tools to drive repayment behavior, including automated triggers and reminders. Monitor the effectiveness of campaigns and optimize them for better results. 3. Technology and Tools: Work with CRM systems to segment customer data and create customized communication plans. Leverage conversational bots and AI-based tools for automated follow-ups and customer interaction. 4. Data Analysis and Reporting: Analyze customer behavior and repayment trends to improve communication strategies. Generate regular performance reports, including recovery rates, click-through rates, and engagement levels. 5. Collaboration: Coordinate with the legal, field recovery, and compliance teams for specific customer cases. Work closely with the marketing and tech teams to enhance digital collection processes. 6. Compliance and Customer Engagement: Ensure all digital communication adheres to regulatory guidelines and company policies. Maintain a customer-centric approach while maximizing recovery efforts. 7. Continuous Improvement: Stay updated with the latest tools and trends in digital debt collection. Propose and implement new strategies to enhance the efficiency of digital collection efforts. Key Skills and Requirements: Experience: Minimum 2 years in digital collections, performance marketing, or related roles in financial services. Education: Graduate in any discipline. Technical Skills: Proficiency in tools for SMS/WhatsApp campaigns, IVR systems, and in-app notifications. Familiarity with CRM platforms and basic Excel skills for data analysis. Experience with conversational bots and automation tools is a plus. Analytical Skills: Strong ability to analyze data and derive actionable insights. Communication Skills: Fluent in English and regional languages. Work Ethic: Goal-oriented, innovative, and organized. Job Perks: Competitive salary and performance incentives. Exposure to cutting-edge technology in fintech digital collections. Opportunities for professional development and growth. Job Location: Marol, Andheri East, Mumbai How to Apply: Interested candidates can send their resumes to lead.collections@fatakpay.com. Note: Please mention "Digital Collection Specialist" in the subject line of your email. Oversee the performance of specific debt collection buckets (e.g., Pre-Due, 0-30 DPD, 31-60 DPD, etc.). Develop strategies and action plans for recovery, based on bucket-wise aging and customer segmentation. Role: Digital Marketing - Other Industry Type: NBFC (Micro Finance) Department: Marketing & Communication Employment Type: Full Time, Permanent Role Category: Digital Marketing Education UG: Any Graduate PG: Any Postgraduate Doctorate: Doctorate Not Required Key Skills Skills highlighted with ‘‘ are preferred keyskills Campaign management digital marketingCompliance Engagementdata analysisdigital communicationCRM systemsCustomer Engagement

Job description Designation: EndPoint Security Engineer Experience: 2-10 Years years Education: Any Graduate Location: Bengaluru Description: Trend Micro Antivirus, EDR (Endpoint Detection & Response)MDM (Mobile Device Management), DLP (Data Loss Prevention)Anti-Spam, Anti-APT (Advanced Persistent Threats)Vulnerability Management & PatchingKnowledge of ITIL Processes If you're passionate about securing endpoints and making a difference in cybersecurity, were looking for YOU! Role: Security Engineer / Analyst Industry Type: IT Services & Consulting Department: IT & Information Security Employment Type: Full Time, Permanent Role Category: IT Security Education UG: Any Graduate PG: Any Postgraduate Key Skills endpoint securityantivirusepomcafee antivirusipcarbon blackdlpvulnerability managementnetworkingsiemtrend microedrendpointdata loss preventionencryptionactive directorymdmlinuxmcafeesymantec endpoint protection

Job description Overall 8+ experience. We are seeking a skilled and experienced Redwood RunMyJob Specialist with 6+ years of hands-on experience. The ideal candidate will have a strong understanding of fundamental concepts in job scheduling and automation. The candidate will play a critical role in defining and managing process workflows, integrating SAP systems, configuring process servers and queues, and ensuring seamless scheduling and monitoring of tasks. Experience: 10+ Years Developer Location: Chennai preferred/ remote optional Responsibilities: Involved in 3-4 live implementation projects on RMJ migration Work closely with business stakeholders and gather requirements and translate into technical specifications. Involve in design and technical assessment of existing on-premises environments to migrate to SAAS environment. Provide technical guidance to the team on mapping and environment issues faced during migration porcess Design, develop, and manage process definitions in Redwood RunMyJob to meet operational and business requirements. Integrate SAP systems with Redwood to enable efficient and automated workflows. Configure and optimize process servers , queues , and other scheduling elements to ensure system performance and scalability. Create and maintain schedules, calendars, and time-based triggers to enable seamless job execution. Monitor the system environment for performance, reliability, and errors, ensuring proactive identification and resolution of issues. Troubleshoot job failures and provide root cause analysis to prevent future occurrences. Document processes, configurations, and best practices to support system maintenance and knowledge sharing. Collaborate with cross-functional teams to understand business requirements and translate them into technical solutions. Stay up-to-date with Redwood RunMyJob features and updates, and recommend improvements to the existing processes. Train and guide junior team members, as needed, on Redwood platform functionalities. Additional Information Developer : The ideal candidate will have a deep understanding of job scheduling and automation, combined with strong expertise in Java and Redwood Expression Language. This role focuses on developing, optimizing, and automating process definitions while integrating SAP systems and ensuring efficient configuration of process servers, queues, and scheduling elements. Develop and optimize process definitions using Java and Redwood Expression Language (REL) to meet business and operational needs. Implement logic using Redwood Expression Language for dynamic and efficient job configurations. Create reusable scripts and templates for automating and simplifying repetitive tasks. Collaborate with cross-functional teams to gather requirements and deliver customized solutions that align with business goals. Document processes, code, and best practices for system maintenance and knowledge sharing. Stay informed about the latest features and updates in Redwood RunMyJob to identify and implement system improvements. Role: Technical Lead Industry Type: IT Services & Consulting Department: Engineering - Software & QA Employment Type: Full Time, Permanent Role Category: Software Development Education UG: Any Graduate PG: Any Postgraduate Key Skills molecular biologysaporaclegene cloningeccredwoodroot cause analysiscontrol-msqlplsqlsystem maintenanceautomationjavasaassap basislinuxsap hanasap basis administrationcreativityawsinformaticajob schedulingunixcloning

Job description You will be responsible for the booking, execution and follow-up of spare parts orders; from negotiation to delivery, ensuring compliance with contractual commitments (deadline, terms of payment, shipping conditions, etc).Be the guarantor of the achievement of the objective of turnover and timely deliveries. Offer its external and internal customers a quality service while achieving the objectives defined by the Management. How you'll Make an Impact read more Key Skills Interpersonal skillsSpare partsVBAProduction engineeringSiemensTransitionAdvanced ExcelMedical insuranceTaxationMacros