Job description Lead and manage process improvement initiatives using Six Sigma and Lean methodologies to streamline operations and eliminate inefficiencies. Design and implement automation solutions to enhance process efficiency and reduce manual intervention. Conduct regular audits to assess process compliance and identify opportunities for enhancement. Establish and maintain quality standards, ensuring alignment with industry regulations and best practices. Develop and monitor quality KPIs, providing detailed reports and insights to management on process performance. Collaborate with cross-functional teams to identify process bottlenecks and develop strategic solutions. Facilitate training and workshops to build process improvement capabilities within the organization. Communicate effectively with stakeholders to ensure alignment and support for process improvement efforts. Qualifications: Bachelor s degree in business administration, Engineering, or a related field. Master s degree preferred. Certification in Six Sigma (Black Belt) and Lean methodologies, Project Management Extensive experience in process improvement, automation, and quality management. Strong analytical skills with the ability to interpret data and generate actionable insights. Excellent communication and interpersonal skills for effective collaboration across teams. Proficiency in process mapping tools and software, as well as KPI reporting tools. Ability to manage multiple projects simultaneously and prioritize tasks effectively. Preferred skills: Mandatory - Bachelor s degree, preferably Technology/IT/Infra related. Mandatory - Well versed in MS Excel, MS PowerPoint, Statistical tools, Data Modelling, Six Sigma black belt, Lean, Power BI, RPA Strong Communication skills Role: Process Excellence / Six Sigma Manager Industry Type: Education / Training Department: Quality Assurance Employment Type: Full Time, Permanent Role Category: Business Process Quality Education UG: Any Graduate, B.B.A/ B.M.S in Management PG: Any Postgraduate Key Skills AutomationOperational excellenceProject managementProcess improvementUnderwritingContinuous improvementPowerpointSix sigma black beltReporting toolsQuality management

Job description Job Title: Analytics Specialist Job Description Position overview - The Analytics Specialist will be responsible for working with internal corporate clients to build and automate reports and dashboards Role and Responsibilities: Work with internal stakeholders to fully understand their business problem and design solutions to meet their needs Design efficient data models and dashboards using Salesforce, Tableau, and other tools Write SQL queries to extract data from Microsoft SQL Server database for ad-hoc requests Design and automation of reoccurring report deliverables with Tableau or Microsoft SQL Server Reporting Services (SSRS) Ensure high level of accuracy and quality in all produced work Create, improve, manage reporting across multiple clients, tools and data sources Identify trends in data and provide insights to internal stakeholders Provide necessary data points for Weekly, Monthly, and Quarterly Business Reviews Location: IND Pune - Amar Tech Centre S No.30/4A 1 Language Requirements: Time Type: Full time Role: Business Intelligence & Analytics - Other Industry Type: IT Services & Consulting Department: Data Science & Analytics Employment Type: Full Time, Permanent Role Category: Business Intelligence & Analytics Education UG: Any Graduate PG: Any Postgraduate Key Skills SQL queriesAutomationMS SQLtableauSSRSCorporateSQL Server reporting servicesManagementAnalyticsSalesforce

Job description About our group: The GenAI Customer Success Team aim to foster a culture of innovation and collaboration, leveraging the latest advancements in AI research and development to drive success and efficiency across the organization, focusing on the customer aspect, providing trainings and training materials, monitoring the impact and compliance with company policies and standards. The group identifies AI needs and opportunities, providing comprehensive guidance and support throughout the AI lifecycle. About the role - you will: Instrumental in ensuring the successful adoption and utilization of our AI-driven solutions Conduct comprehensive end-user training sessions to facilitate the seamless launch of new products Manage beta testing phases to gather critical feedback on product features and issues Provide ongoing support and guidance to users post-release Develop and deliver engaging training materials and programs for end-users to ensure effective product usage Be working closely with product development teams to identify, document, and address any product issues or enhancements Act as a liaison between the end-users and the technical team, translating technical information into user-friendly language Monitor product performance and user experience post-release, offering proactive support and troubleshooting assistance Collect and analyze user feedback to inform future product developments and improvements Maintain up-to-date knowledge of AI technology trends and best practices to provide expert advice and support to our customers Provide prompt engineering and best practices on the use of the solution to achieve the best results and outcomes About you: Experienced in customer support aspects Experienced in gathering and digesting training materials to create and engaging and informative training session Experienced in knowledge transfer, focusing on the ability to explain complicated concepts according to the relevant audience Experienced in GenAI concepts and prompt engineering Motivated and eager to learn new concepts and skills Knowledge and understanding of GenAI technologies Strong teamwork, communication and interpersonal skills Strong self-learning skills and self-development Your experience includes: Experience and motivation for customer support and technical support Understanding of AI concepts and applications, with the ability to explain complex technical details in simple terms Excellent communication, presentation, and interpersonal skills, with a passion for teaching and empowering others Experience in conducting training sessions, workshops, or webinars Analytical mindset with strong problem-solving abilities and attention to detail Ability to work collaboratively in a fast-paced, ever-evolving environment Fluent in English, with proficiency in additional languages being a plus Role: Telecom - Other Industry Type: IT Services & Consulting Department: Engineering - Hardware & Networks Employment Type: Full Time, Permanent Role Category: Telecom Education UG: B.Tech/B.E. in Any Specialization PG: Any Postgraduate Doctorate: Doctorate Not Required Key Skills Skills highlighted with ‘‘ are preferred keyskills AI Customer Success technical supportGenAI technologiesproduct developmentAI lifecycleartificial intelligence

Job description Job Summary As an Animator at Ubisoft Mumbai, you will be responsible for creating high quality animation. These animations may be created using Motion Capture or Keyframe. You will collaborate with Animation Supervisor, Realization Director, Narration and Cinematic Designers and other animators within the studio as well as work together with different Ubisoft studios across the globe. As part of a multinational group that specializes in player-facing products, you will have the opportunity to bring value to the Ubisoft communities and have direct impact on millions of players from the first day. NATURE OF SERVICES: Prototyping and working with both keyframe and motion capture data. Creating high quality animations of characters (body and facial), cameras and objects. Understand capabilities of the engine in order to anticipate the appearance of animations in the game. Maintaining regular connect with Cinematic Designers, Character Artists, Scripters, FX Artist, Props Artist, Lighting Artist and Sound designer to deliver quality scenes. Contribute to design and produce high-quality gesture animation banks (dialogue systems). Master dialogue animation systems and participate in their improvement. THE PROFESSIONAL VALUE YOU BRING: Bachelors degree or diploma in Animation/Art or equivalent. 4-6 years of experience in videogame animation or equivalent. Experience with animation software such as Motion Builder, 3ds Max or Maya. Strong knowledge of realistic character movement, facial conveying emotions and good sense of film language and cinematography (staging, camera movement etc.). Excellent in key frame animation and experience working with motion capture. Ability to collaborate effectively with other stake holders of the project. A noticeable demo reel with a breakdown of your best work. NICE TO HAVE: Experience of one full game development cycle will be an added advantage. Understanding of version control tools and project management systems. Knowledge in any commercial game engine will be a big plus. THE PERSONAL VALUE YOU BRING: Autonomous, organization skills and proactive attitude. Great interpersonal and communication skills. Ability to prioritize and manage tasks to meet deadlines. Passion for video games and awareness on latest industry trends. Role: Animator Industry Type: IT Services & Consulting Department: UX, Design & Architecture Employment Type: Full Time, Permanent Role Category: Other Design Education UG: Any Graduate, Diploma in Mechanical PG: Any Postgraduate Doctorate: Doctorate Not Required Key Skills Skills highlighted with ‘‘ are preferred keyskills project management 3ds maxmotion builderanimationmayagame development

Job description Leads and manages all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals and makes recommendations on booking goals of direct reports. CANDIDATE PROFILE Education and Experience 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area. OR 4-year bachelors degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area. CORE WORK ACTIVITIES Supporting Developing & Executing Sales Strategies Works with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the segment. Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOS. Assists with the development and implementation of promotions, both internal and external. Maximizing Revenue Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals). Recommends booking goals for sales team members. Managing Sales Activities Monitors all day to day activities of direct reports. Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager. Participates in sales calls with members of sales team to acquire new business and/or close on business. Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence). Analyzing & Reporting on Sales and Financial Data Analyzes market information by using sales systems and implements strategy to achieve property s financial room and catering goals. Assists Revenue Management with completing accurate six period projections. Reviews sales and catering guest satisfaction results to identify areas of improvement. Ensuring Exceptional Customer Service Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations. Interacts with guests to obtain feedback on product quality and service levels. Meets with guests during pre- and post-convention meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction. Empowers employees to provide excellent customer service. Observes service behaviors of employees and provides feedback to individuals. Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement. Executes and supports the company s Customer Service Standards and property s Brand Standards. Participates in and practices daily service basics of the brand. Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event. Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company. Gains understanding of the property s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event. Building Successful Relationships Develops and manages relationships with key stakeholders, both internal and external. Works collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, GSO) to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative. Works with Human Resources, Engineering and Loss Prevention to ens

Job description He/She is accountable for the execution of operations related to the technical solutions, managing Incidents, Service Requests, using monitoring tools, contributing to root cause analysis. He/she permanently exchanges with the Engineer in order to improve service operability, by reducing the failures risks, improving the knowledge database and increasing the of automation. He/She defines designs, builds, deploys and maintains relevant & valuable information systems and tools on Microsoft Power Platform Governance and Administration (PowerApps, Power Automate, SharePoint INFRA) to support business stakes. Incident management: Incidents are handled from identification to closure, including advanced technical and functional analysis. High visiblity incidents are managed. Focal points of his/her perimeter are ensured in case of crisis. Service Requests handling: Processing and resolution of complex service requests, ensuring timely and accurate communication with users. Problem Management: Leading or participating in root cause analysis, coordinating with responsible contributors for patch implementation. Monitoring/Observability: Leveraging monitoring tools and data to proactively address issues and optimize service delivery. Inputs and requirements of monitoring system are provided to the buid team. Change Management: Analysis and validation of changes in production, considering their impact on users and providing clear communication. Links with the build team during the process of moving applications to production are ensured. Continuous Improvement: Active contribution to the continuous improvement of applications, proposing and implementing enhancements. Proactivy and anticipation are provided to prevent issues. Knowledge Management: Sharing of acquired knowledge, providing guidance and training to team members. Communication: Accurate communication is provided (direct communication, user callbacks, portals, ...) Service Level Management: performance of his/her perimeter is steered and managed with accurate tools Operability: contribute to guarantee that the build to run phase is done correctly. including respect of the process itself, but also working with build team to explain expectation of support team Tutors Support Engineers Role: System Analyst Industry Type: Auto Components Department: IT & Information Security Employment Type: Full Time, Permanent Role Category: IT Infrastructure Services Education UG: Any Graduate PG: Any Postgraduate Key Skills Root cause analysisAutomationChange managementMonitoring toolsProblem managementIncident managementFunctional analysismicrosoftContinuous improvementService level management

Job description Microsoft 365 Lead Analyst KEY EXPECTED ACHIEVEMENTS: He/She is accountable for the execution of operations related to the technical solutions, managing Incidents, Service Requests, using monitoring tools, contributing to root cause analysis. He/she permanently exchanges with the Engineer in order to improve service operability, by reducing the failures risks, improving the knowledge database and increasing the of automation. He/She defines designs, builds, deploys and maintains relevant & valuable information systems and tools on Microsoft Power Platform Governance and Administration (PowerApps, Power Automate, SharePoint INFRA) to support business stakes. Incident management: Incidents are handled from identification to closure, including advanced technical and functional analysis. High visiblity incidents are managed. Focal points of his/her perimeter are ensured in case of crisis. Service Requests handling: Processing and resolution of complex service requests, ensuring timely and accurate communication with users. Problem Management: Leading or participating in root cause analysis, coordinating with responsible contributors for patch implementation. Monitoring/Observability: Leveraging monitoring tools and data to proactively address issues and optimize service delivery. Inputs and requirements of monitoring system are provided to the buid team. Change Management: Analysis and validation of changes in production, considering their impact on users and providing clear communication. Links with the build team during the process of moving applications to production are ensured. Continuous Improvement: Active contribution to the continuous improvement of applications, proposing and implementing enhancements. Proactivy and anticipation are provided to prevent issues. Knowledge Management: Sharing of acquired knowledge, providing guidance and training to team members. Communication: Accurate communication is provided (direct communication, user callbacks, portals, ...) Service Level Management: performance of his/her perimeter is steered and managed with accurate tools Operability: contribute to guarantee that the build to run phase is done correctly. including respect of the process itself, but also working with build team to explain expectation of support team Tutors Support Engineers Role: System Analyst Industry Type: BPM / BPO Department: IT & Information Security Employment Type: Full Time, Permanent Role Category: IT Infrastructure Services Education UG: Any Graduate PG: Any Postgraduate Key Skills Root cause analysisAutomationChange managementMonitoring toolsProblem managementIncident managementFunctional analysismicrosoftContinuous improvementService level management

Job description Experience on IAM Implementation, Configuration, Development and administration and Operations using ForgeRock Open Identity Gateway. Hands-on experience in the installation and configuration of ForgeRock Open AM, Open IG on Windows, UNIX / Linux platforms with Open DJ / Active Directory / LDAP. Experience in implementing Single Sign-On / Social Sign-On / Mobile Authentication & Authorization / Intelligent Authentication / Federation / Web & API Protection / MFA / Self-Service for applications using Open AM. Strong understanding of ForgeRock Directory Services (Open DS), Oracle Unified Directory, ForgeRock Access Manager (Open AM), ForgeRock Identity Gateway. Experience in session management, authorization policies, adapter & rule / policy customization, adapter customization, UI customization, Fedlet, Java Script, Groovy, build & deployment. Experience on utilities such as Amster, Configurator, Admin tools, Web Agents and Java Agents. Experience on implementing solutions using SAML, WS-Trust, OAuth, Kerberos, OpenID Connect and REST API. Experience in developing ForgeRock Open AM/AM Custom Authentication modules. Experience in setting up Authentication Trees of ForgeRock AM. Primary Skills ForgeRockOpen IG Open AM / Open DJ /Open DS Java/J2EE Secondary Skills Industry certifications like CISSP, Azure & AWS related certifications would be plus. Role: Head - Engineering Industry Type: IT Services & Consulting Department: Engineering - Software & QA Employment Type: Full Time, Permanent Role Category: Software Development Education UG: B.Tech/B.E. in Any Specialization PG: Any Postgraduate Key Skills Skills highlighted with ‘‘ are preferred keyskills javaiamdirectory servicesoauthforgerock session managementkerberosdsactive directoryuildaplinuxsamlj2eesolution implementationsipauthenticationrestoracleopenidmicrosoft azurejavascriptgroovyweb technologiesunixlinux platform

Job description We are seeking a Security and Loss Prevention Specialist to strengthen our delivery network operations in Pune. This role will execute security initiatives through proactive and reactive measures to protect assets and mitigate risks. The specialist will conduct regular audits, monitor processes, and implement preventive controls through systematic risk assessment. Key responsibilities include conducting detailed investigations into financial irregularities, coordinating with legal teams for enforcement actions, and implementing corrective measures. The role involves regular reporting of findings and driving process improvements. This position requires significant field presence with regular travel within the assigned region and ability to work flexible hours Basic Qualifications: - Bachelors degree or equivalent through experience - 4+ years of experience in Security, Loss Prevention, Shrinkage, Asset Protection, or Investigations - 3-5 years of experience in law enforcement or security and loss prevention profession - Demonstrated experience in security auditing and investigations - Up-to-date knowledge of security equipment and technology - Experience in coordinating security investigations of complex nature - Strong understanding of information security processes and systems - Previous experience in MNC environment - Proven track record of stakeholder management - Strong documentation and reporting skills Preferred Qualifications: - Professional certification in Security Management or related field - Experience in e-commerce or logistics security operations - Advanced knowledge of investigation techniques and protocols - Strong background in cash handling process controls - Experience in conducting training programs - Proficiency in data analysis and reporting tools - Regional language proficiency based on location - Experience in process improvement initiatives - Knowledge of digital payment systems and associated risks - Understanding of retail/logistics operational dynamics - Experience in implementing preventive control measures - Track record of successful investigation closures - Understanding of legal frameworks related to financial fraud - Bachelors degree or equivalent through experience - Minimum 4 years of experience in Security, Loss Prevention, Shrinkage, Asset Protection, or Investigations - 3-5 years of experience in law enforcement or security and loss prevention profession - Demonstrated experience in security auditing and investigations - Up-to-date knowledge of security equipment and technology - Experience in coordinating security investigations of complex nature - Strong understanding of information security processes and systems - Previous experience in MNC environment - Proven track record of stakeholder management - Professional certification in Security Management or related field - Experience in e-commerce or logistics security operations - Advanced knowledge of investigation techniques and protocols - Strong background in cash handling process controls - Experience in conducting training programs - Proficiency in data analysis and reporting tools - Regional language proficiency based on location - Experience in process improvement initiatives - Knowledge of digital payment systems and associated risks - Understanding of retail/logistics operational dynamics - Experience in implementing preventive control measures - Track record of successful investigation closures - Understanding of legal frameworks related to financial fraud read more Key Skills Data analysisSecurity managementPayment systemsInformation securityNetwork operationsRisk assessmentProcess improvementSecurity operationsReporting toolsLogistics

Job description Experience as an L3 Wireless Network Engineer within a large scale (preferably multinational) technology services environment Should have strong experience in Cisco WLC, Cisco AP , Cisco Switches 45XX, 3750/ 6500), Cisco Routers (ASR 1000 Series, 72xx/2600/2800, 3800 series) Experience in IP routing protocols (EIGRP, BGP and OSPF) configuration and troubleshooting an Enterprise network QOS, VRF, VRF lite Switching skills STP, RSTP, PVST, port channelings Experience in HSRP, NAT, IP SLA configuration and troubleshooting in an enterprise network Understanding of Network tools Wireshark, Network Observer, Net flow Analyzer MRTG etcMANDATORY/MUST HAVEPRIMARY SKILL Wireless (CISCO/Aruba/Extreme) SECONDARY SKILL Routing & Switching (CISCO & Juniper) & SDLAN Engineer must be willing to work in US shifts (including nights, weekends, on call) Communication skills Must have excellent communication skills including written, verbal and presentation Working Experience 10-13 years of Network support experience in a mid to large sized organization Certifications Two or more of the following certifications or higher strongly preferred JNCIP, CCNP-Wireless, ITIL Certification Role: Subject Matter Expert - IT Industry Type: IT Services & Consulting Department: Consulting Employment Type: Full Time, Permanent Role Category: IT Consulting Education UG: Any Graduate PG: Any Postgraduate Key Skills network supportpresentation skillscisco switcheswirelessciscocommunication skillswlc