Job description Key Responsibilities: Learn to prepare and serve a variety of coffee and tea beverages according to company standards. Assist senior baristas with daily operations, including grinding beans, steaming milk, and brewing espresso. Provide friendly and attentive customer service, taking orders accurately and efficiently. Maintain cleanliness and organization of the coffee station and caf area. Handle cash and operate the POS system as trained. Follow all health and safety regulations related to food and beverage handling. Participate in training sessions to improve coffee-making and customer service skills. Restock supplies and inventory as needed. Support team members to ensure smooth store operations. Role: Trainee / Apprentice Chef Industry Type: FMCG Department: Food, Beverage & Hospitality Employment Type: Full Time, Permanent Role Category: Kitchen / F&B Production Education UG: Any Graduate PG: Any Postgraduate Doctorate: Doctorate Not Required Key Skills Skills highlighted with ‘‘ are preferred keyskills Barista Grinding beansRecipe adherenceSteaming milkBeverage serviceTea preparationBrewing espressoQuality controlCoffee preparation

Job description Key Responsibilities: Learn to prepare and serve coffee and tea beverages according to company standards. Assist experienced baristas with grinding, brewing, steaming milk, and other coffee-making tasks. Provide friendly and efficient service to customers. Maintain cleanliness and organization of the coffee station and caf area. Handle cash and operate the POS system as trained. Follow food safety and hygiene regulations. Participate actively in training and development sessions. Restock supplies and assist with inventory management. Support team members to ensure smooth daily operations. Qualifications: No prior experience required; willingness to learn is essential. Passion for coffee and customer service. Good communication and interpersonal skills. Ability to work in a fast-paced environment. Basic math skills for cash handling. Flexible availability, including weekends and holidays. Ability to stand for extended periods. Role: Trainee / Apprentice Chef Industry Type: FMCG Department: Food, Beverage & Hospitality Employment Type: Full Time, Permanent Role Category: Kitchen / F&B Production Education UG: Any Graduate PG: Any Postgraduate Doctorate: Doctorate Not Required Key Skills Skills highlighted with ‘‘ are preferred keyskills beverages food safetyoperations managementteam managementquality controlquality assurancecustomer service

Job description Key Responsibilities: Coordinate sales activities and ensure timely communication with clients and internal teams. Manage customer inquiries, process orders, and maintain accurate records within the ERP system. Assist in preparing sales reports, forecasts, and presentations for management review. Collaborate with production and logistics teams to ensure timely delivery and inventory management. Monitor and follow up on sales leads, ensuring customer satisfaction and retention. Requirements: Proficiency in ERP software. Strong communication and interpersonal skills. Ability to work collaboratively in a team environment. Attention to detail and strong organizational skills Role: Sales Support & Operations - Other Industry Type: Industrial Equipment / Machinery Department: Sales & Business Development Employment Type: Full Time, Permanent Role Category: Sales Support & Operations Education UG: Any Graduate PG: Any Postgraduate Doctorate: Doctorate Not Required Key Skills Skills highlighted with ‘‘ are preferred keyskills Sales ERPlead generationSales CoordinatorSales Coordination

Job description Job Purpose Candidate should be full-timeDiploma in Metallurgy/ Mechanical or BSC/ MSC in Chemistry & having experience in extrusion, SRS & FRP with 0-3 years of experience in Fundamentals of the metals industry laboratory Candidate should have technical knowledge and understanding of Lab Methods, Instrument Calibration, Sample preparation, Sample cataloging, Test records & Reporting, LIMS, Microscopy, metallography, Spectroscopy, ILC testing, Mechanical Testing, PodFA, Grain Size MeasurementMust have good Interpersonal skills and ability to communicate with all levels of the workforce The candidate should have a working knowledge of manufacturing quality systems Should be very good in teamwork, Service Orientation & customer focus to implement and effectively develop within predefined parameters like timeline, production targets, etc Qualifications: Diploma Minimum Experience Level: 0-3 Years Report to: General Manager Role: Production Manager / Supervisor Industry Type: Engineering & Construction Department: Production, Manufacturing & Engineering Employment Type: Full Time, Permanent Role Category: Operations, Maintenance & Support Education UG: Any Graduate PG: Any Postgraduate Key Skills SpectroscopyInstrument calibrationInterpersonal skillsChemistryMicroscopyQuality systemsManufacturing qualityFocusMechanical testingMetallurgy

Job description " About the Job We re looking for a Scheduling Specialist to work in partnership with both our Operations and Workforce Management Team to align the accuracy of original schedules to forecasted work volume. Reporting to the Manager of Resource Planning, this role will also be responsible for ongoing analysis and continuous improvement. As Scheduling Specialist, You Will Assist with schedule and tracker management to ensure that all schedules are generated properly Identify customer contact trends to ensure appropriate resources are utilized Manage schedule information for new and existing employees in multiple locations using a workforce software program Ensure employee information is accurately entered and maintained on an ongoing basis Ensure trackers related to headcount, absenteeism, etc are constantly reviewed and updated Update parameters within the Workforce Management System to ensure efficient scheduling of resources to meet service level and productivity goals Work closely with the Operations Team to ensure availabilities are conducive to the business needs As Scheduling Specialist, You Have A post-secondary degree or certificate with a focus on Business Administration (a combination of work experience and education will be considered) Experience with workforce management systems (asset) Advanced knowledge of Microsoft Excel (asset) Knowledge of contact center operations, functions and business processes Strong technical, analytical and problem solving skills Superior attention to detail with an eye for accuracy The ability to adapt to change in an innovative and fast paced environment Strong organizational skills and the ability to follow through on projects Excellent written and verbal communication skills The ability to work both independently and in a team setting within a fast-paced, entrepreneurial environment "," Role: Operations - Other Industry Type: Analytics / KPO / Research Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Operations Education UG: Any Graduate PG: Any Postgraduate Key Skills Business administrationcontact center operationsService levelExcelWorkforce managementManagement systemsAnalyticalSchedulingContinuous improvementResource planning

Job description " About the Job The Product Trainer is responsible for delivering process training content to the new hires using different learning platforms to increase learners engagement, knowledge, skills, and efficiency. As Product Trainer, You Will Training/Abay Management: Define any barriers and execute batches in line with the given metrics and deadlines Maintain a repository of recommended answers Assist in creating training material Prepare worksheets and other job aids for associates reference Coach trainees and agents in language and sales techniques and strategies Create content for stakeholders/clients Conduct training sessions for associates Conduct Sale driver analysis from a Sales and soft skills perspective Analyze knowledge gaps with SMEs and QAs Review and improve training content. Create and implement client and internal reporting systems, as well as procedures for day-to-day operations and performance monitoring Support production associates on a real-time basis Collate chats for future reference Perform a monthly Training Needs Analysis (TNA) to pinpoint issues and fill in any gaps Conduct tests/assessments before and after the training interventions Participate in calibration meetings (internal and external) Develop action plans for the bottom quartile and ensure that they move up the learning curve by means of special coaching/ conducting refresher training Broadcast the updates to the floor Conduct small group training sessions Conduct chat readout sessions for the associates Recommend corrective and refresher courses to be assigned based on associates performance on the floor Participate in weekly business reviews and provide input as asked for Roll out knowledge checks once a month Communicate with clients via emails and conference calls on a daily or weekly basis to review and address training concerns and introduce new policies and procedures As Product Trainer, You Have Minimum Educational Requirement High School graduate Minimum of one years worth of process training experience or equivalent teaching/coaching experience Experience in the markets, customer service, and sales Exceptional time management, organizational, and prioritization skills to complete work promptly Expert-level communication skills Experience in graphic design, content writing or editing, or a related field in a different industry, as an advantage. Proficiency with Microsoft Office and Google Suite (Sheets, Slides, Docs, and Drive) is necessary. Proven analytical abilities to assess performance and pinpoint areas that need improvement in order to meet project requirements The ability to successfully work across cross-functional teams A positive work ethic and commitment to achieve the best possible outcomes The passion to be a role model that exemplifies our 10 Things (cultural values) Ability to assess the big picture and draw connections between inputs and outputs leadership qualities such as critical thinking and problem-solving to aid in overcoming difficult situations A keen eye for detail, the ability to multitask, and strong analytical skills "," Role: Teaching & Training - Other Industry Type: Analytics / KPO / Research Department: Teaching & Training Employment Type: Full Time, Permanent Role Category: Teaching & Training - Other Education UG: Any Graduate PG: Any Postgraduate Key Skills Analytical skillsGraphic designingSalesProcess trainingTime managementTraining need analysisContent writingCustomer serviceMS OfficeProduction Associate

Job description The Professional Couriers is a Last Mile Logistics service provider across India and internationally with over 32 years of market presence We are looking for Customer Care Telecaller who will be responsible for delivery of consignments within turnaround time (TAT) and solving customer queries. Roles and Responsibilities: -To follow up with our counter parts and respective destinations via out bound calls for on time delivery within TAT(Turn around time). -Follow up with Branches. -Drafting Mail and sharing the feedback to the concerned customer. -Escalating the issues as per the escalation matrix. -Clearing the pending shipments on day to day basis. -Take care of other official works assigned by the Manager. -Sharing the day to day activities to the management as a report. Requirements: -Should have System Knowledge, -Well versed with Excel with Formulas. -Should be able to understand and revert client s mails. Role: Customer Retention - Non Voice Industry Type: Courier / Logistics Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Non Voice Education UG: Any Graduate PG: Any Postgraduate Key Skills CargoExcelMatrixMINTelecallingManagementLogistics

Job description Job Title: Back Office Executive Night Shift Location: Kalyani Nagar, Pune Employment Type: Full-Time Joining: Immediate Work Days: Monday to Friday (Saturday & Sunday Fixed Week Off) Shift: Night Shift Job Description: We are looking for a dedicated and detail-oriented Back Office Executive to join our team immediately. The ideal candidate will be responsible for handling administrative and data management tasks that support front-end operations and ensure smooth business functioning. Key Responsibilities: Perform data entry and manage records accurately Handle documentation and maintain organized filing systems Process, verify, and maintain information in company databases Coordinate with internal teams to ensure smooth backend operations Prepare reports and assist in regular operational tasks Maintain confidentiality and data integrity at all times Requirements: Education: Graduation in any stream (Mandatory) Strong attention to detail and accuracy Basic knowledge of MS Office (Excel, Word, Outlook) Good communication skills (written & verbal) Ability to work independently during night shifts Candidates must be comfortable working in a night shift environment Immediate joiners preferred Benefits: Fixed weekend off (Saturday & Sunday) Opportunity to grow within the organization Supportive team environment Contact On: Ruben Pawar 7030396637 ruben.pawar@aminfoweb.co.in Role: Other Industry Type: Analytics / KPO / Research Department: Other Employment Type: Full Time, Permanent Role Category: Other Education UG: Any Graduate Key Skills Skills highlighted with ‘‘ are preferred keyskills Good English Communication Fluent EnglishComputer KnowledgeBack Office Support

Job description Responsibilities of a Process Associate Data Processing: Accurately enter and manage data in various systems, ensuring all information is up-to-date and error-free. Customer Interaction: Handle customer queries and provide information or solutions as per the companys guidelines. Documentation: Prepare and maintain detailed records of customer interactions and transactions. Quality Assurance: Ensure that all processed data and interactions meet quality standards and client expectations. Problem Resolution: Identify and resolve any issues or discrepancies in processes or customer interactions. Process Improvement: Suggest and implement improvements in processes to enhance efficiency and quality. Compliance: Adhere to company policies, procedures, and regulations while performing daily tasks. Reporting: Generate and review reports to track progress, identify trends, and support decision-making processes. Role: Customer Retention - Non Voice Industry Type: Analytics / KPO / Research Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Non Voice Education UG: Any Graduate Key Skills Skills highlighted with ‘‘ are preferred keyskills Communication Skills Quality ManagementManagement SkillsInterpersonal Skills

Job description Job Description: Telesales Executive Saving Account Opening Location: Turbhe Navi Mumbai Client: Unity Small Finance Bank Key Responsibilities: Make outbound calls to potential customers to promote and assist in opening savings accounts. Clearly explain the benefits and features of savings accounts. Handle customer queries effectively and provide accurate information. Ensure adherence to quality and compliance guidelines. Maintain daily call logs and update CRM systems. Requirements: Education: Graduate or Undergraduate (any stream) Experience: min 6 months in Banking, NBFC, or BPO telesales preferred Skills: Excellent verbal communication Sales-oriented mindset Basic computer knowledge Compensation & Benefits: CTC: Up to 24,000 per month Incentives: Up to 7,000 per month based on performance Shift: Rotational shifts (Sunday fixed off) Why Join Us? Opportunity to work with a growing private sector bank Attractive performance-based incentives Professional work environment with career growth prospects Apply Now To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Ashwini : 9923656681 Role: Voice / Blended - Other Industry Type: BPM / BPO Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Voice / Blended Education UG: Any Graduate PG: Any Postgraduate Key Skills Skills highlighted with ‘‘ are preferred keyskills Banking ProcessOutbound ProcessCustomer SupportTelecallingCustomer Care BPOInbound ProcessCustomer ServiceTelesalesCallingB2B SalesOutboundB2BCSEDomesticMFVoice SalesCallsVoice ProcessInboundVoice SupportBpo VoiceBanking VoiceVoiceCustomer Handling