CSC
CSC
4.3
Chennai
8-10 Yrs
Best in Industry
Job description Role: Assistant Manager of Data Quality Process Services of Process Location: Chennai Schedule: 6.30pm to 3.30 am Working model: Hybrid Introduction: Litigation Management (Service of Process) is a critical legal compliance service through which CSC, acting as a registered agent, receives and manages legal documents on behalf of clients. These documents may include lawsuits, subpoenas, summonses, court orders, garnishments, and other legal notices issued by courts or government authorities. The process ensures that legal documents are accurately received, validated, recorded, and promptly delivered to the appropriate client contacts, enabling clients to meet legal obligations and respond within required timelines. Effective management of the Service of Process function helps mitigate legal and compliance risks, supports regulatory adherence, and enhances client confidence through timely and reliable handling of sensitive legal communications. The Business License Manager is responsible for overseeing the day-to-day operations of the Services of Process, to ensuring operational excellence, regulatory compliance, service quality, and client satisfaction across jurisdictions. This role combines strategic leadership, operational governance, stakeholder collaboration, and full-spectrum people management while driving performance aligned with Key Performance Indicators (KPIs) and organizational objectives. Some of the things you ll be doing: 1. Strategic & Operational Leadership Own and align departmental mission, strategy, and roadmap with organizational goals. Ensure smooth functioning of the team through effective planning, organizing, and controlling activities. Design and implement process and operational policies to drive efficiency and scalability. Ensure all processes are audit-compliant and adhere to defined guidelines and controls. Maintain the highest levels of accuracy and operational excellence across all deliverables. Drive a strong first-time-right culture to minimize rework and errors. 2. Services of Process Operations Management Manage the end-to-end processing and delivery of litigation-related documents, including lawsuits, garnishments, and court orders etc. received on behalf of clients. Ensure timely review, validation, tracking, and forwarding of legal documents in accordance with regulatory requirements, client expectations, and internal service standards. Collaborate with cross-functional teams, registered agent offices, and stakeholders to maintain accurate records and ensure seamless handling of legal service of process activities. Monitor operational performance, mitigate compliance and legal risks, and drive continuous process improvements to enhance efficiency, accuracy, and client satisfaction. Manage inventory, compliance timelines, documentation, and operational controls. Handle customer complaints and manage client escalations effectively. Ensure adherence to SLA commitments. Coordinate and complete tasks with team members within stipulated timelines. Work across global time zones as per project and jurisdictional requirements. Ensure highest levels of productivity, service quality, and client satisfaction. 3. Performance Management & KPI Monitoring Define, measure, and monitor Key Performance Indicators (KPIs) for team and individual performance. Allocate workload effectively to ensure SLA adherence and operational balance. Create and share MIS reports (weekly, fortnightly, monthly) using Excel, PowerPoint, and SharePoint. Conduct performance reviews and provide structured feedback. Recognize and reward high performance. Proactively report and respond to operational issues and drive them to resolution. 4. People Leadership & Development Lead, mentor, and develop a high-performing team fostering productivity and collaboration. Manage the full employee lifecycle including hiring, onboarding, training, development, and retention. Identify training needs and provide structured coaching. Motivate team members to achieve objectives. Listen to team feedback and resolve issues or conflicts constructively. Organize team-building activities to strengthen engagement and collaboration. 5. Cross-Functional & Stakeholder Collaboration Collaborate closely with Market, Technology, Product, and other CLS teams from ideation to execution. Manage stakeholders across jurisdictions effectively. Present findings, operational updates, and performance metrics to management. Ensure strong communication and alignment across business units. What technical skills, experience, and qualifications do you need Minimum 8 10 years of experience in business operations, licensing, compliance, or customer service environments. At least 3+ years of leadership experience, preferably in customer service or regulatory operations. Bachelor s degree in Commerce, Business, or related field. Proven track record of mentoring and developing employees. Experience managing SLA-driven environments and performance metrics. Experience handling cross-jurisdictional operations is preferred. Strong analytical skills with the ability to collect, organize, and interpret operational data with accuracy. Proficiency in Microsoft Office Suite: Advanced Microsoft Excel PowerPoint SharePoint Experience in reporting, query handling, and management presentations. Strong process documentation and reporting skills. Excellent organizational and time management skills. Strong decision-making and problem-solving capabilities. Effective stakeholder management skills. Excellent written and verbal communication skills. High attention to detail. Strong change management capability. Flexible to work beyond stipulated working hours when required. Bachelor s degree in Commerce, Business, or related field. MBA (preferred). Strong proficiency in Microsoft Office products and collaboration tols. Strong ownership mindset with end-to-end accountability. Client-first orientation with a focus on service excellence. Operational discipline and compliance mindset. Ability to balance performance management with people leadership. Strong stakeholder relationship management skills. Education Bachelor s degree in Commerce, Business, or related field. MBA (preferred). Strong proficiency in Microsoft Office products and collaboration tools. Key Success Factors Strong ownership mindset with end-to-end accountability. Client-first orientation with a focus on service excellence. Operational discipline and compliance mindset. Ability to balance performance management with people leadership. Strong stakeholder relationship management skills. Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying. Role: Operations - Other Industry Type: Investment Banking / Venture Capital / Private Equity Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Operations Education UG: Any Graduate PG: Any Postgraduate Key Skills Relationship managementChange managementOperational excellencePerformance managementData qualityCustomer serviceService qualityOperationsAuditingBusiness operations
Posted 2 hours ago
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Typically responds within 2 days
GOY
Goyal Properties
4.3
Nagar
2-5 Yrs
Best in Industry
Job description Post-Graduation (MBA preferred)s Preferably from a real estate developer lobby Good grasp on Marathi, Hindi and English Proven track record with HNIs Identify CP and promote products to them Maintain MIS and monitor walk-ins and deals from CPs Take update from CPs on products and offerings Ensure office branding Explore new avenues of CPs and broaden market Conduct CP meets on sites during launches and during sustenance Train CP on product details Capture weekend walk-in data Drive the expansion and diversification of distribution channels to increase property sales Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying. Role: Territory Sales Manager (B2C) Industry Type: Engineering & Construction Department: Sales & Business Development Employment Type: Full Time, Permanent Role Category: Retail & B2C Sales Education UG: Any Graduate PG: Any Postgraduate Key Skills administrationchannel salesreal estatebrandingestatebusiness developmentdistributionhousekeeping managementsalessales managementmarketingmarathipropertyfacility managementguest house managementgeneral administration
Posted 5 hours ago
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Typically responds within 2 days
LEN
Lenskart
4.3
Chennai
5-10 Yrs
5-10 Lacs PA
Job description We are seeking a highly motivated Recruiter to join our Retail TA team. In this role, you will be responsible for leading the recruitment process for a variety of roles. You will work closely with hiring managers to understand their hiring needs and develop recruitment strategies to attract and hire top talent. Key Responsibilities: Source & screen relevant profiles through multiple channels including Employee Referrals, Social Networking Sites, Alumni Base, Head Hunting, Passive Sourcing and ensure a healthy source mix is maintained read more Key Skills Skills highlighted with ‘‘ are preferred keyskills Non IT RecruitmentTalent Acquisition ScreeningEnd To End RecruitmentSourcingBulk Hiring
Posted 1 day ago
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Typically responds within 2 days
EXL
EXL
4.3
Pune
6-10 Yrs
Best in Industry
Job description Job Title: Assistant Manager Operations Blended/Voice Location: Pune (Work from Office), Magarpatta Notice Period: Immediate to 30 days About the Role: The role involves overseeing people management, team performance, night-shift operations, and rotational work-offs, including potential weekend coverage. Ensure delivery of excellent customer service, strong customer outcomes, and NPS performance while handling complex customer queries. Collaborate effectively with on-shore and off-shore teams to maintain high service standards. Key Responsibilities: - Lead and manage the team to deliver exceptional customer experiences. - Drive people management and monitor performance for operational excellence. - Ensure adherence to UK rotational shift schedules, night-shift operations, and work-from-office requirements. - Handle complex customer queries with a focus on quality and customer outcomes. - Monitor and improve key metrics including CSAT and NPS. - Maintain strong coordination between on-shore and off-shore teams for seamless workflow. Requirements: - Excellent verbal and written communication skills. - Strong leadership and team management experience. - Ability to work flexible hours in UK rotational shifts, including nights and weekends. - Customer-focused mindset with attention to detail and service quality. - Preferred industry international retail or banking process Role: Customer Success, Service & Operations - Other Industry Type: IT Services & Consulting Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Customer Success, Service & Operations - Other Education UG: Any Graduate Key Skills Skills highlighted with ‘‘ are preferred keyskills BPOBpo OperationsCSATInternational BPOOperations Management Blended ProcessCustomer ServiceCustomer SatisfactionCustomer ManagementCustomer ExperienceUs Voice ProcessOperationsInternational Voice Process
Posted 1 day ago
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Typically responds within 2 days
JEY
Jeyachandran Textiles
4.3
Thiruvananthapuram
5-8 Yrs
7-8 Lacs PA
Job description Job Summary The Category Manager - Fish & Meat is responsible for end-to-end ownership of the Fish, Seafood, and Meat category. The role drives category strategy, sourcing, profitability, pricing, assortment, vendor development, inventory efficiency, and customer experience. The incumbent ensures strong supply chain control, optimal freshness, minimal wastage, and consistent availability while achieving sales and margin targets. Key Responsibilities Category Strategy & Business Ownership Own the overall business performance of Fish & Meat category across stores/channels. Develop annual and seasonal category plans aligned with sales, margin, and growth objectives. Identify growth opportunities through market trends, customer behavior, and competitor benchmarking. Define category positioning, pricing architecture, and product mix strategy. Sourcing & Vendor Management Develop and manage supplier base including fisheries, poultry farms, meat suppliers, and distributors. Negotiate pricing, supply terms, credit terms, and promotional support. Build a strong sourcing network to ensure consistent quality and supply stability. Evaluate and onboard new vendors to improve cost efficiency and product availability. Monitor vendor performance on quality, delivery, compliance, and pricing competitiveness. Assortment & Product Planning Design and manage category assortment across fresh fish, seafood, poultry, mutton, and value-added meat products. Ensure optimal SKU mix based on demand patterns, regional preferences, and profitability. Introduce new products and innovations (marinated, ready-to-cook, cleaned cuts, etc.). Conduct periodic range reviews and eliminate non-performing SKUs. Pricing & Margin Management Define pricing strategy based on daily market trends, procurement cost, and competition. Ensure achievement of gross margin targets while maintaining competitiveness. Monitor price fluctuations and implement dynamic pricing where required. Approve promotional pricing and ensure ROI on campaigns. Inventory, Demand & Supply Chain Control Drive demand forecasting in coordination with stores and supply chain teams. Ensure optimal inventory levels with minimal stock-outs and wastage. Manage cold chain efficiency and freshness standards across the supply network. Monitor stock ageing, shrinkage, and wastage at category level and take corrective action. Store Execution & Operations Coordination Ensure proper display, hygiene, and merchandising standards across all stores. Work closely with store operations teams for daily availability and replenishment. Standardize cutting, packaging, labeling, and handling processes. Resolve operational issues related to freshness, shortages, or quality complaints. Quality, Food Safety & Compliance Ensure strict compliance with food safety standards, hygiene protocols, and regulatory requirements. Monitor cold chain integrity from sourcing to store delivery. Establish quality benchmarks and inspection processes for all incoming goods. Handle escalations related to product quality and customer complaints. Promotions & Category Growth Plan and execute seasonal campaigns, festive promotions, and value-added offers. Collaborate with marketing team for category visibility and customer engagement. Evaluate promotion performance and optimize future campaigns for better ROI. Performance Analysis & Reporting Track key KPIs including sales, margins, wastage, inventory turnover, and availability. Prepare weekly/monthly category performance reports and business reviews. Use data insights to drive pricing, assortment, and sourcing decisions. Benchmark performance against competitors and market trends. Required Skills Strong commercial and negotiation skills Deep understanding of fresh food / protein category dynamics Experience in vendor sourcing and supply chain management Strong analytical and decision-making ability Knowledge of food safety, cold chain, and perishables handling Advanced Excel and data-driven reporting capability Strong leadership and cross-functional coordination skills Qualifications Bachelors degree in Business, Retail Management, Food Technology, Fisheries Science, Agriculture, or related field. MBA preferred. 5 to 8 years of experience in Fresh Food Category Management / Buying / Retail Merchandising. Role: Assistant Manager Industry Type: Retail Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Operations Education PG: MBA/PGDM in Any Specialization, Any Postgraduate Key Skills Skills highlighted with ‘‘ are preferred keyskills Procurement PlanningSupply Chain Management Pricing AnalysisInventory PlanningVendor Relationship Management
Posted 1 day ago
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Typically responds within 2 days
JEY
Jeyachandran Textiles
4.3
Thiruvananthapuram
5-7 Yrs
7-8 Lacs PA
Job description Assistant Category Manager - Dairy & Frozen Department: Category Management / Buying / Merchandising Designation: Assistant Category Manager -Dairy & Frozen Job Summary The Assistant Category Manager Dairy & Frozen will support the management and growth of the Dairy & Frozen category by driving sales, profitability, assortment optimization, inventory efficiency, and vendor partnerships. The role requires strong analytical skills, category knowledge, and retail experience to ensure product availability, freshness, competitive pricing, and customer satisfaction. Key Responsibilities Category Management Support the development and execution of category strategies for Dairy and Frozen products. Monitor category sales, margins, market share, and profitability against business targets. Analyze customer purchasing trends and recommend category improvements. Identify opportunities for category expansion and new product introductions. Assortment Planning & Buying Manage product assortment across categories including: Milk & Dairy Products Yogurt & Cultured Products Cheese & Butter Ice Cream & Desserts Frozen Vegetables & Fruits Frozen Ready-to-Eat Foods Frozen Meat, Seafood & Poultry Conduct assortment reviews and rationalization to improve category performance. Monitor product lifecycle and seasonal demand patterns. Vendor & Supplier Management Build and maintain strong relationships with suppliers and brand partners. Assist in negotiating pricing, trade terms, promotional support, rebates, and supply agreements. Monitor supplier performance, service levels, and product quality standards. Coordinate with vendors to ensure continuous supply and timely product launches. Pricing & Promotions Support pricing strategy development to maintain competitiveness and profitability. Plan and execute category promotions, seasonal campaigns, and supplier-funded activities. Analyze promotional performance and recommend corrective actions where necessary. Inventory & Demand Planning Work closely with supply chain and replenishment teams to maintain optimal stock levels. Monitor inventory turnover, stock ageing, shrinkage, wastage, and out-of-stock situations. Support demand forecasting and replenishment planning. Ensure effective inventory management for short shelf-life and temperature-sensitive products. Quality & Compliance Ensure products comply with food safety regulations and company quality standards. Monitor product freshness, expiry management, and cold chain compliance. Coordinate with quality assurance and operations teams to address product-related issues. Store Operations & Merchandising Collaborate with store operations and merchandising teams to maximize category visibility and sales. Support planogram implementation and promotional displays. Ensure availability of key products and proper stock rotation. Performance Analysis & Reporting Prepare regular category performance reports covering sales, margins, inventory, and supplier performance. Analyze category KPIs and provide actionable recommendations. Conduct competitor benchmarking and market trend analysis. Required Skills Strong commercial and analytical acumen. Knowledge of Dairy and Frozen product categories. Understanding of retail merchandising, inventory management, and demand forecasting. Vendor negotiation and relationship management skills. Strong proficiency in Microsoft Excel and reporting tools. Excellent communication and stakeholder management abilities. Knowledge of food safety, cold chain management, and inventory control practices. Qualifications Bachelor's Degree in Business Administration, Retail Management, Food Technology, Commerce, or a related field. MBA or Postgraduate qualification is preferred. 5 - 8 years of experience in Category Management, Buying, Merchandising, or Retail Operations. Experience managing Dairy, Frozen, Fresh Food, or FMCG categories within supermarkets, hypermarkets, or modern retail is preferred. Role: Assistant Manager Industry Type: Retail Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Operations Education PG: Any Postgraduate, MBA/PGDM in Any Specialization Key Skills Skills highlighted with ‘‘ are preferred keyskills Sales and margin Analysis Bpo OperationsInventory ManagementVendor ManagementStakeholder Management
Posted 1 day ago
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Typically responds within 2 days
JEY
Jeyachandran Textiles
4.3
Thiruvananthapuram
5-8 Yrs
7-8 Lacs PA
Job description Assistant Category Manager - Home Department: Buying & Merchandising Location: Trivandrum Employment Type: Full-Time Job Summary We are seeking a detail-oriented and commercially driven Assistant Category Manager - Home to support the development and growth of the Home category. The role involves assisting in category planning, vendor management, product assortment, pricing, promotions, inventory optimization, and sales performance analysis to achieve revenue and profitability targets. Key Responsibilities Category Planning & Management Support the Category Manager in developing and executing category strategies to drive sales, profitability, and market share. Assist in managing product assortments across Home categories such as furniture, home dcor, kitchenware, storage, bedding, bath, and home improvement products. Monitor category performance and recommend actions to improve sales and margins. Product Selection & Assortment Analyze market trends, customer preferences, and competitor offerings to identify product opportunities. Assist in product selection, range reviews, and new product introductions. Ensure the category assortment aligns with customer needs and business objectives. Vendor & Supplier Management Coordinate with suppliers and vendors regarding product availability, pricing, promotions, and deliveries. Support negotiations related to pricing, margins, promotional funding, and commercial terms. Build and maintain strong vendor relationships. Pricing & Promotions Assist in developing pricing strategies to maximize sales and profitability. Plan and execute promotional activities, seasonal campaigns, and product launches. Monitor promotional performance and recommend improvements. Inventory & Supply Chain Coordination Work closely with supply chain and inventory teams to maintain optimal stock levels. Monitor inventory performance, stock availability, and aging inventory. Support forecasting and replenishment planning to minimize stock-outs and overstock situations. Data Analysis & Reporting Analyze sales, margin, inventory, and customer data to identify growth opportunities. Prepare category performance reports and business reviews. Track key category metrics and provide actionable insights. Cross-Functional Collaboration Coordinate with merchandising, marketing, operations, e-commerce, and supply chain teams. Support the execution of category-related initiatives across online and offline channels. Ensure product information and category content are accurate and up to date. Required Skills Strong analytical and commercial acumen. Proficiency in Microsoft Excel and data analysis. Understanding of retail merchandising, pricing, and inventory management. Strong negotiation and vendor management skills. Excellent communication and stakeholder management abilities. Ability to manage multiple priorities in a fast-paced environment. Knowledge of retail and e-commerce business models. Qualifications Bachelor's degree in Business Administration, Marketing, Retail Management, Supply Chain, or a related field. MBA or postgraduate qualification is preferred. 5 8 years of experience in category management, merchandising, buying, retail, or e-commerce. Experience in Home, Furniture, Home Dcor, Housewares, or Lifestyle categories is preferred. Role: Assistant Manager Industry Type: Retail Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Operations Education PG: Any Postgraduate, MBA/PGDM in Any Specialization Key Skills Skills highlighted with ‘‘ are preferred keyskills vendor management skillsand inventory management.Strong negotiation and vendor management skills. Bpo OperationsKnowledge of retail and e-commerce business models.
Posted 1 day ago
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Typically responds within 2 days
G R
G R Infraprojects
4.3
Dibang Valley
5-10 Yrs
5-15 Lacs PA
Job description Role Purpose To manage contract administration, subcontracting, claims, variations, and commercial correspondence for hydro tunnel construction projects. The role ensures contractual compliance, minimizes commercial risks, and safeguards the company's contractual interests throughout the project lifecycle. Key Responsibilities read more Key Skills Skills highlighted with ‘‘ are preferred keyskills ArbitrationTunnelFIDICContracts hydroClaimsEot
Posted 1 day ago
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Typically responds within 2 days
AER
Aera Gas Control Systems
4.3
Pune(Dhayari)
3-5 Yrs
3-7.5 Lacs PA
Job description Job Title: Assistant Manager Product Engineering (R&D) Company: Aera Gas Control Systems Pvt. Ltd. Location: Pune Experience: 35 Years Employment Type: Full Time Industry: Automotive / Pneumatics / Hydraulics Job Summary We are looking for a driven Product Engineering professional to lead and support new product development and design improvement initiatives. The role involves working across the full product lifecycle—from concept to validation and pre-production—while ensuring manufacturability, reliability, and cost efficiency. Key Responsibilities Product Development Lead/support concept, planning, design, and execution of new products and enhancements Create 2D/3D CAD models, drawings, and engineering documentation Conduct risk assessment and design reviews Perform prototyping, pilot production, and validation testing Support pre-production and SOP readiness RFQ & Design Feasibility Evaluate RFQs and prepare feasibility studies Develop conceptual designs and revisions Prepare cost-effective design solutions Manufacturing & Quality Support Collaborate with production teams to improve manufacturability and lead times Drive reliability improvements and reduce field failures Work with suppliers and support purchasing for technical alignment Continuous Improvement & Innovation Identify design improvements (cost, functionality, DFM) Drive innovation and develop optimized engineering solutions Maintain SOPs and process documentation Ensure compliance with safety, quality, and environmental standards Stakeholder Coordination Interface with internal teams and customers for design discussions and updates Provide technical recommendations and analysis insights Candidate Profile Education BE / ME – Mechanical / Automobile / Production Experience 3–5 years in product engineering Preferably in pneumatic / hydraulic / automotive components Technical Skills Proficiency in Creo (preferred) Hands-on experience with MS Excel and MS Office Exposure to FEA tools (Ansys / Pro-Mechanica) Knowledge of plastic, sheet metal, rubber, and casting design Standards Knowledge Understanding of ISO 9001 and IATF 16949 Additional Information Work Location: Pune (Office-based role) No travel required About Company Aera Gas Control Systems Pvt. Ltd. is a growing automotive component manufacturer specializing in pneumatic and hydraulic systems. The company focuses on innovation, quality, and strong engineering-driven solutions for OEM customers. Role: Production & Manufacturing - Other Industry Type: Automobile Department: Production, Manufacturing & Engineering Employment Type: Full Time, Permanent Role Category: Production & Manufacturing - Other Education UG: B.Tech / B.E. in Automobile Engineering, Production and Industrial Engineering, Mechanical Engineering, Manufacturing Engineering Key Skills Skills highlighted with ‘‘ are preferred keyskills AutoCADSheet Metal Design2D DrawingMS OfficeCreo Parametric Rubber3D Drawing
Posted 1 day ago
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Typically responds within 2 days
QUA
Qualitas Global
4.3
Pune(Kalyani Nagar)
5-10 Yrs
4-6 Lacs PA
Job description Role - HR Lead / Assistant Manager Recruitment & HR Operations (ONLY APPLY IF YOU HAVE HR EXPERIENCE IN A DATA ANNOTATION COMPANY) Location - Kalyani Nagar, Pune (Work From Office ONLY) Company - Qualitas Global Services About Qualitas Global - Qualitas Global is a leading provider of Data Annotation, Data Collection, AI Training Data, and Business Process Services, supporting global clients across multiple industries including Autonomous Vehicles, Healthcare, Retail, Agriculture, Security & Surveillance, Sports Analytics, and Generative AI. We are looking for an experienced HR Lead to strengthen our Recruitment and HR Operations functions and help us build a high-performance, employee-centric organization. Important Requirements - Candidates currently based in Pune will be given strong preference. If you are not based in Pune, kindly confirm that you can arrange to come for a final face to face interview. Prior experience working in a Data Annotation, Data Labeling, AI Training Data company is mandatory. This is a Work From Office role based in Kalyani Nagar, Pune. Preferred age group: 28 years and above. We need a matured calm and experienced person. Role Overview - This is a hands-on leadership role combining Recruitment, HR Generalist responsibilities, Employee Engagement, and HR Operations. The successful candidate will play a key role in attracting talent, retaining employees, improving workplace culture, driving employee motivation, and ensuring smooth HR operations across the organization. Key Responsibilities - Recruitment & Talent Acquisition * Manage end-to-end recruitment across multiple functions and levels. * Develop sourcing strategies for large-scale hiring requirements. * Build talent pipelines through job portals, social media, employee referrals, institutes, and recruitment partners. * Conduct screening, interviews, assessments, and offer management. * Ensure a positive candidate experience throughout the hiring process. Employee Engagement & Retention * Design and implement employee engagement initiatives. * Conduct employee feedback sessions and pulse checks. * Drive employee motivation, recognition, and retention programs. * Work closely with leadership to improve employee satisfaction and workplace culture. * Handle employee grievances and conflict resolution professionally. HR Operations & Generalist Responsibilities * Manage on-boarding and induction programs. * Maintain employee records and HR documentation. * Support performance management processes. * Ensure compliance with company policies and applicable labor regulations. * Assist management with organizational development initiatives. Payroll & Compensation Administration * Coordinate and oversee monthly payroll activities. * Verify attendance, leave records, incentives, and salary inputs. * Ensure timely and accurate salary processing. * Support compensation bench-marking and salary planning. * Work closely with Finance on payroll-related matters. Desired Candidate Profile * 7+ years of HR experience, with a strong mix of Recruitment and Generalist responsibilities. * Prior experience in Data Annotation, AI Training Data, BPO, KPO, Content Moderation, or similar people-intensive operations is mandatory. * Strong knowledge of payroll processing, compensation structures, attendance management, and HR operations. * Proven experience managing employee engagement and retention initiatives. * Excellent communication, interpersonal, and stakeholder management skills. * Strong personality with the ability to influence, motivate, and build relationships across all levels of the organization. * Mature, practical, and solution-oriented approach to HR management. * Comfortable working in a fast-paced, growth-oriented environment. What We Are Looking For We are not looking for a transactional HR professional. We are looking for someone who can build relationships with employees, create a positive work culture, improve retention, support business growth, and act as a trusted partner to both management and employees. Compensation Upto Rs 600,000/- CTC To Apply Please send your resume to: hiring@qualitasglobal.com Subject Line: Application HR Lead Pune Role: HR Operations - Other Industry Type: Analytics / KPO / Research Department: Human Resources Employment Type: Full Time, Permanent Role Category: HR Operations Education UG: Any Graduate PG: MBA/PGDM in Hospitality Management, HR/Industrial Relations, International Business, Marketing, Operations, Production and Operations Management, Business Strategy, General Management Key Skills Skills highlighted with ‘‘ are preferred keyskills Recruitment & HR Operations Training And DevelopmentEnd To End RecruitmentHiringPeople DevelopmentPeople Management SkillsPayroll Processing
Posted 1 day ago
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Typically responds within 2 days