Job description " About the Job The Product Trainer is responsible for delivering process training content to the new hires using different learning platforms to increase learners engagement, knowledge, skills, and efficiency. As Product Trainer, You Will Training/Abay Management: Define any barriers and execute batches in line with the given metrics and deadlines Maintain a repository of recommended answers Assist in creating training material Prepare worksheets and other job aids for associates reference Coach trainees and agents in language and sales techniques and strategies Create content for stakeholders/clients Conduct training sessions for associates Conduct Sale driver analysis from a Sales and soft skills perspective Analyze knowledge gaps with SMEs and QAs Review and improve training content. Create and implement client and internal reporting systems, as well as procedures for day-to-day operations and performance monitoring Support production associates on a real-time basis Collate chats for future reference Perform a monthly Training Needs Analysis (TNA) to pinpoint issues and fill in any gaps Conduct tests/assessments before and after the training interventions Participate in calibration meetings (internal and external) Develop action plans for the bottom quartile and ensure that they move up the learning curve by means of special coaching/ conducting refresher training Broadcast the updates to the floor Conduct small group training sessions Conduct chat readout sessions for the associates Recommend corrective and refresher courses to be assigned based on associates performance on the floor Participate in weekly business reviews and provide input as asked for Roll out knowledge checks once a month Communicate with clients via emails and conference calls on a daily or weekly basis to review and address training concerns and introduce new policies and procedures As Product Trainer, You Have Minimum Educational Requirement High School graduate Minimum of one years worth of process training experience or equivalent teaching/coaching experience Experience in the markets, customer service, and sales Exceptional time management, organizational, and prioritization skills to complete work promptly Expert-level communication skills Experience in graphic design, content writing or editing, or a related field in a different industry, as an advantage. Proficiency with Microsoft Office and Google Suite (Sheets, Slides, Docs, and Drive) is necessary. Proven analytical abilities to assess performance and pinpoint areas that need improvement in order to meet project requirements The ability to successfully work across cross-functional teams A positive work ethic and commitment to achieve the best possible outcomes The passion to be a role model that exemplifies our 10 Things (cultural values) Ability to assess the big picture and draw connections between inputs and outputs leadership qualities such as critical thinking and problem-solving to aid in overcoming difficult situations A keen eye for detail, the ability to multitask, and strong analytical skills "," Role: Teaching & Training - Other Industry Type: Analytics / KPO / Research Department: Teaching & Training Employment Type: Full Time, Permanent Role Category: Teaching & Training - Other Education UG: Any Graduate PG: Any Postgraduate Key Skills Analytical skillsGraphic designingSalesProcess trainingTime managementTraining need analysisContent writingCustomer serviceMS OfficeProduction Associate
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Job description Role & responsibilities Communicate with customers using a pre-recorded soundboard system (non-voice, no typing/chat/calling) Convince and engage customers with confidence Maintain a professional and focused approach throughout the shift Follow standard scripts and ensure quality interaction Meet basic daily performance goals Preferred candidate profile Good command of English Confident communicator Basic computer knowledge Comfortable with night shifts and 6-day working (MonSat) Freshers welcome Role: Business Development Manager (BDM) Industry Type: BPM / BPO Department: Sales & Business Development Employment Type: Full Time, Permanent Role Category: BD / Pre Sales Education UG: Graduation Not Required Key Skills Skills highlighted with ‘‘ are preferred keyskills English CommunicationBPO ProcessCustomer InteractionNight ShiftBasic Computer Skills Soundboard Communication
Posted 5 hours ago
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Job description Job Description: Telesales Executive Saving Account Opening Location: Turbhe Navi Mumbai Client: Unity Small Finance Bank Key Responsibilities: Make outbound calls to potential customers to promote and assist in opening savings accounts. Clearly explain the benefits and features of savings accounts. Handle customer queries effectively and provide accurate information. Ensure adherence to quality and compliance guidelines. Maintain daily call logs and update CRM systems. Requirements: Education: Graduate or Undergraduate (any stream) Experience: min 6 months in Banking, NBFC, or BPO telesales preferred Skills: Excellent verbal communication Sales-oriented mindset Basic computer knowledge Compensation & Benefits: CTC: Up to 24,000 per month Incentives: Up to 7,000 per month based on performance Shift: Rotational shifts (Sunday fixed off) Why Join Us? Opportunity to work with a growing private sector bank Attractive performance-based incentives Professional work environment with career growth prospects Apply Now To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Ashwini : 9923656681 Role: Voice / Blended - Other Industry Type: BPM / BPO Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Voice / Blended Education UG: Any Graduate PG: Any Postgraduate Key Skills Skills highlighted with ‘‘ are preferred keyskills Banking ProcessOutbound ProcessCustomer SupportTelecallingCustomer Care BPOInbound ProcessCustomer ServiceTelesalesCallingB2B SalesOutboundB2BCSEDomesticMFVoice SalesCallsVoice ProcessInboundVoice SupportBpo VoiceBanking VoiceVoiceCustomer Handling
Posted 1 day ago
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Typically responds within 2 days
Job description About the Role: We are looking for a dynamic, energetic, and smart Business Development Executive to join our growing HIMS product team. This role demands a person who is proactive, presentable, a great communicator, and relationship-builder, with a passion for healthcare technology and business growth. If you're someone who can think on your feet, read the room, and turn conversations into opportunities, we want you! Key Responsibilities: Identify and pursue new business opportunities in the healthcare domain for the HIMS product. Conduct presentations, demos, and product walkthroughs with prospective clients. Build and maintain long-term relationships with hospitals, healthcare professionals, and decision-makers. Understand client needs and pain points; propose suitable product solutions. Travel to client locations as needed for meetings, demos, and relationship management. Work closely with internal product and tech teams to ensure smooth onboarding and delivery. Represent the brand at events, expos, and trade shows when required. Maintain accurate records of leads, opportunities, and client interactions using CRM tools. Required Skills & Attributes: Energetic, proactive, and sporty personality with a go-getter” attitude. Excellent communication skills – both verbal and written. Fluent in English and at least one local language. Strong presentation and public speaking skills. Good attire sense and professional appearance. Ability to quickly understand client psychology and tailor the conversation accordingly. Basic understanding of HIMS systems or healthcare technology is a plus. Self-motivated and able to work independently with minimal supervision. Team player with strong interpersonal and negotiation skills. Comfortable with frequent travel and fieldwork. Preferred Qualifications: Bachelor’s degree in any strea. Prior experience in selling SaaS products or software solutions, preferably in the healthcare domain. Exposure to CRM tools like Zoho, Salesforce, or HubSpot. What We Offer: A vibrant and supportive work environment. Exposure to cutting-edge healthcare technologies. Opportunities to grow within a fast-paced health tech company. Travel and client interaction experience across regions. Performance-based incentives and recognition. Role: Business Development Executive (BDE) Industry Type: IT Services & Consulting Department: Sales & Business Development Employment Type: Full Time, Permanent Role Category: BD / Pre Sales Education UG: Any Graduate Key Skills Skills highlighted with ‘‘ are preferred keyskills Product DemonstrationProblem SolvingRelationship BuildingGood Comm Skills
Posted 1 day ago
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Typically responds within 2 days
Job description Key Responsibilities: Data Collection and Analysis:Gather data from multiple sources, including web analytics, social media, marketing automation platforms, and CRM systems. Report Creation and Interpretation:Develop and maintain reports and dashboards to track key marketing metrics and provide insights into performance. Customer Segmentation and Targeting:Analyze customer data to identify trends, segment audiences, and optimize targeting for marketing campaigns. Marketing Campaign Evaluation:Evaluate the effectiveness of marketing campaigns by analyzing key performance indicators (KPIs) like conversion rates, click-through rates, and ROI. Data-Driven Optimization:Develop and implement data-driven strategies to improve marketing performance, including A/B testing, optimization of ad campaigns, and refining customer journeys. Competitive Analysis:Research and analyze competitive data to identify best practices and opportunities for improvement. Collaboration:Work with marketing, sales, and other teams to share insights and collaborate on data-driven initiatives. Required Skills and Qualifications: Analytical Skills:Strong analytical and problem-solving abilities with a focus on data interpretation and visualization. Statistical Knowledge:Understanding of statistical concepts, data analysis methods, and statistical software (e.g., SPSS, R). Data Visualization Tools:Proficiency in using data visualization software like Tableau, Power BI, or Google Data Studio. Programming Skills:Knowledge of programming languages like Python or SQL for data manipulation and analysis. Marketing Knowledge:Understanding of marketing principles, channels, and best practices. Communication Skills:Ability to effectively communicate findings and insights to both technical and non-technical audiences. Education:Bachelor's degree in a relevant field like statistics, mathematics, computer science, or marketing. In summary, a Marketing Data Analyst job description emphasizes the ability to translate data into actionable insights that drive marketing performance and decision-making. Role & responsibilities Preferred candidate profile Role: Data Analyst Industry Type: IT Services & Consulting Department: Data Science & Analytics Employment Type: Full Time, Permanent Role Category: Business Intelligence & Analytics Education UG: Any Graduate Key Skills Skills highlighted with ‘‘ are preferred keyskills Research Analysis ExcelPower BiBusiness AnalyticsData AnalysisData VisualizationData CleansingAdvanced ExcelData ReportingPythonSQL
Posted 1 day ago
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Typically responds within 2 days
Job description Job Description: Business Development Executive Intelligent Traffic Management Systems Position: Business Development Executive Location: Ahmedabad Reports To: Director Industry: Intelligent Traffic Management Systems, Smart Mobility Solutions Job Overview: We are seeking a dynamic and results-driven Marketing Executive to spearhead business engagement with city authorities, road infrastructure companies, and transport departments for projects related to Intelligent Traffic Management Systems (ITMS). The ideal candidate will be responsible for building and maintaining relationships with key stakeholders, identifying business opportunities, and promoting our cutting-edge traffic solutions to government agencies and infrastructure firms. Key Responsibilities: 1. Liaison Business Development: • Establish and maintain strong relationships with municipal corporations, city traffic police, road authorities, and government transport agencies. • Engage with road infrastructure companies, EPC contractors, and urban planning consultants to promote our ITMS solutions. • Identify tender opportunities and liaise with procurement departments for participation in public and private sector projects. 2. Market Research Strategy: • Conduct market analysis to identify emerging trends, competitor activities, and business opportunities in the smart mobility and traffic management sector. • Collaborate with internal teams to align marketing strategies with the latest industry requirements. • Develop and execute targeted marketing reach with key decision-makers in government and infrastructure sectors. 3. Proposal Presentation Development: • Prepare compelling business proposals, project presentations, and marketing collateral tailored to potential clients and government authorities. • Deliver product demonstrations and pitch meetings to showcase the benefits of our ITMS solutions. • Assist in drafting responses to Requests for Proposals (RFPs) and Expressions of Interest (EOIs). Key Requirements: Education: Bachelors degree in Marketing, Business Administration, Traffic Engineering, or a related field. MBA is a plus. Experience: fresher to 1 years in marketing, business development, or sales in the traffic management, road infrastructure, or smart city solutions sector. Skills & Competencies: • Strong networking and relationship-building abilities. • Excellent communication and presentation skills. • Understanding of government procurement processes, tenders, and contract negotiations. • Knowledge of intelligent traffic systems, traffic surveillance, adaptive traffic control, and ITS technologies is an advantage. • Willingness to travel frequently to meet stakeholders across different cities. Why Join Us? • Be part of a pioneering company at the forefront of intelligent traffic solutions and smart city projects. • Work on high-impact projects that enhance urban mobility, safety, and efficiency. • Grow your career with opportunities for professional development in a fast-growing industry. If you are passionate about smart mobility, government liaison, and strategic marketing, we invite you to be a part of our team !Role & responsibilities Preferred candidate profile Role: IT & Information Security - Other Industry Type: IT Services & Consulting Department: IT & Information Security Employment Type: Full Time, Permanent Role Category: IT & Information Security - Other Education UG: B.B.A/ B.M.S in Management PG: MBA/PGDM in Marketing Key Skills Skills highlighted with ‘‘ are preferred keyskills Marketing Communication SkillsSales
Posted 1 day ago
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Typically responds within 2 days
Job description Designation: Motion Graphic Designer Experience: 1-2 years Location: Pune Responsibilities Create engaging motion graphics for digital platforms, including social media, websites, video content, and advertising campaigns. Collaborate with product managers, developers, and other stakeholders to understand project requirements and content goals. Develop storyboards and design concepts for video projects. Edit and produce high-quality video content for various digital platforms, ensuring alignment with the projects vision and objectives. Strong understanding of visual storytelling and pacing to create engaging video content. Incorporate feedback and make necessary revisions to videos, ensuring the final product meets all project requirements. Ensure technical aspects such as resolution, aspect ratios, and formats meet project and platform specifications. Effectively communicate video ideas, concepts, and revisions to stakeholders, fostering a collaborative and transparent production process. Stay updated on industry trends, emerging video editing technologies, and implement best practices in video production. Proactively explore new video editing techniques, tools, and trends to continuously improve the quality and creativity of videos. Contribute to video branding initiatives by ensuring videos reflect the company's vision and values, fostering brand consistency and recognition. Required Skills High attention to detail and a focus on fact-based decision-making ability. Must perform all video editing using the tools provided by the company, which includes Movavi. Excellent problem-solving skills and creative thinking. Ability to conduct thorough research, analyze data, and provide insights Capable of working independently and managing time effectively without constant supervision. Strong analytical and logical thinking abilities, with a collaborative attitude toward teamwork. Exceptional written and verbal communication skills. Flexibility to adapt to the requirements of various technologies as per project needs. Technical knowledge of Salesforce, with the ability to create video content that integrates with Salesforce features or documentation, is a plus. Qualification Bachelor's degree in Motion Graphics, Animation, Design, or related field or any equivalent qualification in a related discipline. Knowledge about Salesforce Lightning Design System (SLDS) is an added advantage. Proficiency in video editing software like Movavi, Adobe Premiere Pro, Final Cut Pro, or similar tools is required. Familiarity with motion graphics tools like Adobe After Effects or similar software is preferred. The candidate must be ready to work in any shift and employment service agreement of 2.5 years. Role: Motion Graphics Designer Industry Type: IT Services & Consulting Department: UX, Design & Architecture Employment Type: Full Time, Permanent Role Category: Other Design Education UG: Any Graduate Key Skills Skills highlighted with ‘‘ are preferred keyskills Content CreationFinal Cut ProMotion GraphicsmovaviAdobe After Effects Video EditingAdobe Premiere ProLogo DesignVisualiserinformative videosAnimationmotion graphic videosGraphic DesigningPhotoshop
Posted 1 day ago
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Typically responds within 2 days
Job description Key Resposnibilities Communicate correctly and clearly with all customers, both in written and verbal formats. Understand and state customer issues clearly using good comprehension skills. Concentrate and follow customer issues through to resolution without distraction. Compose grammatically correct, concise, and accurate written responses. Work successfully in a team environment and operate effectively when working independently. Requirements Computer knowledge/skills: Ability to use a desktop computer system. Excellent typing skills. Excellent communication skills (written and verbal), ability to communicate correctly and clearly with all customers. Good comprehension skills ability to clearly understand and state the issues customers present. Ability to concentrate follow the customer's issues without distraction to resolution. Good composition skills ability to compose a grammatically correct, concise, and accurate written response. Role: Customer Retention - Non Voice Industry Type: IT Services & Consulting Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Non Voice Education UG: Any Graduate PG: Any Postgraduate Doctorate: Doctorate Not Required Key Skills Skills highlighted with ‘‘ are preferred keyskills Customer Service marketinglead generationsocial media marketingcustomer caredesktop computer systemsalesCRM
Posted 1 day ago
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Job description This is a field based SALES position where the candidate has to meet customers in Government research Institutes, Hospitals, Pharma, Food testing Labs. Pollution control labs, Universities, Colleges on daily basis to promote our range of Instruments and solutions in Analytical and Life Sciences. Candidates will be responsible for Sales of Instruments life Rotary Evaporator, Bioreactor, Fermenter, Glove Box, PCR, Digital Droplet PCR, Fermenter, Bioreactor, Liquid handling Systems, Nucleic Acid Extraction etc. Role: Area Sales Manager (B2B) Industry Type: Biotechnology Department: Sales & Business Development Employment Type: Full Time, Permanent Role Category: Enterprise & B2B Sales Education UG: Any Graduate PG: Any Postgraduate Doctorate: Doctorate Not Required Key Skills Skills highlighted with ‘‘ are preferred keyskills Biotechnology sales Salesteam managementrelationship managementsales planningInstrument sales
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Job description Skills: fluent, english, Communication, Sales, counselling, Customer Service,. Company Overview. Touchstone Educationals LLP is a leading visa and immigration consultancy firm with a network of branches across Punjab and Haryana. With over two decades of experience, we have been providing expert and personalized services for those seeking to study in Canada and Australia. With a strong team of professionals and a commitment to excellence, Touchstone Educationals LLP has established itself as a trusted name in the industry. Job Overview. Touchstone Educationals LLP is looking for a skilled and dedicated Ielts Counsellor to join our team. As an Ielts Counsellor, you will be responsible for providing expert guidance and assistance to individuals seeking to study in Canada and Australia. This role requires a Junior level candidate with 1 to 3 years of experience. The job location is Patiala, Punjab, India and the employment type is Full-Time. Qualifications And Skills. Bachelor's degree in any discipline. Excellent communication and interpersonal skills. Strong knowledge of the IELTS exam and its requirements. Experience in conducting IELTS training and counseling sessions. Ability to work independently and as part of a team. Strong organizational and time management skills. Proficiency in English language. Prior experience in the education industry is preferred. Flexibility to work evenings and weekends as per the students' availability. Knowledge of Canadian and Australian education systems is a plus. Roles And Responsibilities. Provide expert guidance and counseling to individuals interested in studying abroad, specifically in Canada and Australia. Assist students in understanding the IELTS exam, including test format, scoring criteria, and preparation strategies. Conduct initial assessments to evaluate students' language proficiency and identify areas for improvement. Develop tailored study plans and recommend appropriate study materials to help students achieve their desired IELTS scores. Monitor students' progress and provide ongoing support and encouragement throughout their IELTS preparation journey. Stay updated with the latest trends and changes in IELTS exam patterns and ensure that students are well-informed. Coordinate with the admissions team to assist students with the application process for universities and colleges abroad. Maintain accurate records of students' progress, counseling sessions, and application status. Participate in marketing activities and represent the company at education fairs and other promotional events. Show more Show less Role: Counselor Industry Type: IT Services & Consulting Department: Teaching & Training Employment Type: Full Time, Permanent Role Category: Administration & Staff Education UG: Any Graduate PG: Any Postgraduate Key Skills Skills highlighted with ‘‘ are preferred keyskills immigrationadmissionssalesenglish languageeducation industry non voice processinternational bpocustomer serviceteachingus processcustomer supportcounsellingvoice processieltsuk processsemi voiceadmission counselling
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