Job description We are on the lookout for smart, hardworking, go-getters who thrive in a fast-paced environment that requires a high degree of personal accountability, initiative and follow-through. You should have a passion for our product, an eagerness to learn and a strong commitment to serving our growing customer base. The candidate will execute the Customer Retention Strategies and will be responsible for improving the overall experience for users in an effort to maximize user retention, engagement and monetization. Job description - Responsible for program development and execution, including segmentation, testing, and deployment, and continually evaluate these for improvements. - Maintain Marketing Automation integration with CRM and assist in the integration of additional platforms into the marketing automation software - Understand and evaluate campaign metrics and distribute campaign performance to the marketing team. - Work with management to define KPIs, create reporting, analyze campaign performance. Create recommendations to improve campaigns continuously. - Manage marketing automation efforts and processes, proactively researching and implementing the latest best practices, strategies, and industry standards - Plan and perform A/B testing to define and execute enhancements to productivity, conversion rates, programs/campaign ROI, and sales growth Pre-requisites: - 3+ years of Marketing Automation experience with Clevertap / MO engage / or similar automation tools. - Proficiency in Google Analytics - Expert knowledge of database management concepts and best practices - Must have superior communication skills, both written and verbal. What's in it for you? - Immense growth, continuous learning - Work with some of the most innovative brains - Open culture where your creative bug gets activated Role: Channel Partner / Client Relations Industry Type: IT Services & Consulting Department: Marketing & Communication Employment Type: Full Time, Permanent Role Category: Corporate Communication Education UG: Any Graduate PG: Any Postgraduate Doctorate: Doctorate Not Required Key Skills Skills highlighted with ‘‘ are preferred keyskills Clevertap Customer SuccessMarketing AutomationWeb AnalyticsDigital MarketingSEMCustomer RetentionSEOMarketing

Job description RINA is currently recruiting for a India I&M Engineering Senior Project Manager to join its office in Delhi within the International Infrastructure & Mobility Division. Mission The Senior Engineering Project Manager is responsible for leading complex projects, overseeing project teams, and acting as a key contact between the company, staff, and subcontractors to ensure successful project completion. This role focuses on high-value projects, ensuring delivery aligns with company objectives and timelines. Key Accountabilities Project Execution: - Define project objectives, scope, and deliverables, creating a roadmap for successful project execution. - Manage resources, timelines, and activities across multiple teams to maintain alignment with project goals. - Provide strategic oversight, resolving high-level project issues and keeping leadership informed. Resource Management: - Engage with department leads to ensure resources are available when needed. - Monitor resource utilization to avoid overburdening team members and identify areas requiring support discussing it with respective department leads. Client and Stakeholder Communication: - Serve as a senior contact for client communication, managing expectations and building trust. - Provide comprehensive progress reports and risk assessments to clients and stakeholders. - Act as a liaison between project teams and senior leadership, facilitating information flow and alignment. Financial Oversight: - Control project budgets, analyzing financial performance and adjusting spending as required. - Prepare financial reports and projections, ensuring leadership is aware of budget impacts. - Identify financial risks and opportunities, proactively managing costs to maintain profitability. Risk and Quality Management: - Oversee risk management processes, identifying, prioritizing, and addressing risks. - Ensure quality standards are met by establishing control measures and conducting regular checks. - Lead root cause analysis for any project issues, implementing corrective actions where necessary. Supervision and Guidance: - Operate with minimal oversight, demonstrating initiative in handling complex project challenges. - Provide mentorship to associate project managers, sharing best practices and lessons learned. - Ensure team members are empowered and supported in their roles, fostering professional development. Education Bachelor s Degree in Mechanical Engineering or Civil Engineering Qualifications - 10+ years of experience in an engineering or technical role within a project setting, ideally with exposure to cross-functional teamwork. In alternative 5 years of experience in associate project management role. - Professional project management certifications are highly desirable (e.g., PMP, PRINCE2 Practitioner, or similar). A certification in Agile (e.g., Certified ScrumMaster) can also be beneficial. - Strong knowledge of project management methodologies (Waterfall, Agile, Lean), with the ability to tailor approaches based on project requirements. - Advanced skills in manage schedules, resources, and budgets effectively. - In-depth understanding of project lifecycle management, including requirements gathering, risk management, quality control, and change management. - Good understanding of the specific industry s standards, practices, and regulatory requirements (e.g., IT, construction, engineering, or other relevant sectors). - Proficiency with contracts, client management, and vendor relations. Competencies ADDRESS THE WAY - Have a big picture of different situations and reinterpret it in a perspective way BUILD NETWORK - Forge trust relationships, across departments, and outside the organization CLIENT INTIMACY - Embrace internal and external client needs, expectations, and requirements to ensure maximum satisfaction EARN TRUST - Take everyones opinion into account and remain open to diversity MAKE EFFECTIVE DECISIONS - Structure activities according to priorities, actions, resources and constraint MANAGE EMOTIONS - Recognise ones and others emotions and e

Job description Job Title: Assistant Admin Manager Job Summary: The Asstt. Manager - Admin (College, OPD, Hostel & In-House Administration) shall be responsible for the administration of all the hostels, security, and in-house administration of ITS Campus-II, Muradnagar. The Manager Admin shall report to the Administrator. Essential Functions: Overall administration of the College, OPD Hostels of ITS Campus-II, Muradnagar. Daily rounds of the whole campus, especially OPD, Playground, Gym, parking area, and outside the college perimeters during the functioning of classes. Proper supply of electricity & maintenance of all electrical equipment. Fulfillment of infrastructural requirements like flex, water supply, electricity, WiFi connectivity, and maintenance of offices, classrooms, corridors, faculty area, labs, library, hostels, and staff flats. To supervise the working of College, OPD, Hostel, and other staff. Prepare and provide a duty roster for Sundays/Holidays to the HR department in advance on a monthly basis. To maintain coordination of wardens of various hostels for smooth functioning of day-to-day routine work of hostels and students facilities. To deal with the acts of indiscipline of students/staff. To ensure that no ragging takes place in the hostels and maintain ragging-free hostels. To plan for up gradation of facilities in the hostels. To ensure discipline, law, and order in the college campus. Implementation of decisions taken by the college authorities. To check various registers and ledgers maintained by hostel wardens and mess supervisors from time to time. To ensure hygiene, cleanliness, quality, and quantity of food in the mess. To maintain overall ambiance and proper maintenance of hostel premises including washrooms, student rooms, rooftop, water tank, R.O. functioning, and surroundings of hostels. In case of any untoward incident related to any disciplinary act by students/staff, an incidence report should be prepared and submitted to senior authorities. To check daily reports of CMS and take corrective measures to resolve the problems. Monitor & intimate concerned person in case of deficiency towards college, OPD, campus cleanliness including classrooms, laboratories, library, seminar halls, auditorium hall, faculty cabins, offices, toilets, kitchen, and ground maintenance. Trophies/Certificates/Sound/Flex from outside agencies for all campus activities. Vehicles from outside agencies for all campus events as per requirements. Tea, Snacks, Lunch & Dinner arrangements as per requirement for several programs/guest lectures/seminars, etc. To allocate duties of Supervisors, Dental Chair Technicians, Electricians, Plumbers, Welders, Carpenters, Peons, and Sweepers, etc. To prepare a monthly inspection report of all buildings and other facilities. To prepare a work order for supervisors based on the inspection report. Booking of Auditorium/Seminar Hall/Guest House and other common facilities ensuring that every item of requisition is taken care of, and also to ensure sufficient numbers of trained individuals for the purpose. To update and maintain a fire fighting system and ensure trained staff for it. To arrange photographers and flower decoration for various events. Upkeep of all DGs, Solar, Heaters, Electricity Solar Panels, along with data of outputs. Vigil on staff flats cleanliness and ensure cleanliness of Water Coolers and Overhead Tank, etc. To maintain coordination with the local police Thana/Chowki. To pass bills related to housekeeping & security agencies. To ensure maintenance, service & liaisoning with vendors of lifts, solar systems, R.O., and college vehicles. Liaison with housekeeping, security, gardening, and other outside agencies. To look after the college canteen, photocopy shop, and Nescaf shop including contract follow-ups, renewal, and administration. To look after telephones, EAPBX’s, electricity, and canteen problems. To look after horticulture and gardening. To supervise all administration tasks connected to various events organized at I.T.S. Any other responsibility assigne

Job description Designation Assistant / Deputy Manager (Dispatch Role) Department- Supply Chain Location: Ghaziabad Factory, B-1, B-2/III, Industrial Area, Ghaziabad. CTC Budget - 8 to 9 LPA Lead - Dispatch and Logistics Management Function: Operations Experience: 4 to 5 Yrs Purpose of the job Executive - Dispatch shall be responsible for moving incoming finished goods to CDO as per established norms, generating and fulfilling Pls, and for loading goods onto trucks as per customer requirements and SOPs. Tracking important performance metrics and ensuring proper documentation and data entry at every step of the process shall also be critical to the role holder. Key Responsibilities Stock Management Carry out inspection of items received from production as per the posting slip supplied (quantity, batch number etc.) Ensure proper storage of materials post receiving as per internal norms and SOPs Ensure proper upkeep and cleanliness of the store as per product requirements and statutory norms Conduct pick list fulfilment in a timely and accurate manner Supervise the functioning of blue-collar operators on adherence to norms and internal guidelines PI Generation Ensure accuracy in and adherence to timelines w.r.t generation of purchase indents Liaise with user teams in accounts and other departments for validation Loading Supervise loading operations of finished goods onto containers as per work order or bill of lading, while adhering to specific requirements of each product Observe and direct loading of conveyance to determine conformance to loading patterns and to prevent shifting or damage to materials or products during transit Prepare and analyze last day reports of finished goods movement from plants Track and report performance data w.r.t. truck placement, truck utilization, lead time adherence, shortage / damages Index, load capacity utilization etc. MIS and Stock Audits Update the company MIS on an ongoing basis, prepare reports as and when required Conduct monthly stock audits to ensure that inventories are managed with accuracy Graduate in a relevant field with 3-5 years of experience in dispatch Experience Exposure to Order Management, Upkeep of Stores, Loading/Unloading, Packing and stacking norms, purchase indents etc. Experience in Pl generation and/or pick list fulfilment Knowledge of day to day documentation in dispatch, export protocols etc. Experience in data keeping, stock audits, reporting and software use Experience supervising operators in the dispatch function is desirable Education Behavioural Competencies Analytical Ability Continuous Improvement Execution Excellence Conflict Management Stakeholder Management Technical Competencies Stock Management Order Management Dispatch Planning PI generation and fulfilment Loading Norms MS Excel, SAP, MIS etc. Personal Attributes Integrity & Ethics Attention to Detail Interpersonal Skills Problem Solving Self Motivated Collaborative Adaptive Creative Role: Dispatch Executive / Officer Industry Type: Pharmaceutical & Life Sciences Department: Procurement & Supply Chain Employment Type: Full Time, Permanent Role Category: SCM & Logistics Education UG: Any Graduate Key Skills Skills highlighted with ‘‘ are preferred keyskills Stock ManagementPI generationMISStock Audits SAP

Job description Role: Chartered Accountant About Company: Driven by the concept of wellness and preventive healthcare, Shikha Sharma (A medical Doctor), an allopath from Maulana Azad Medical College, Delhi launched One Health in 1998. Actively working in the field of weight management and lifestyle related disorders since inception, we have come a long way in the last 20 years to develop steadfast health programs backed by solid scientific knowledge. Our unique concept of bringing together the modern medicine techniques and the principals of Ayurveda of different food types for different body constitution helps us prepare personalized diet programs which has helped us successfully coach over 50000 people on healthy food habits not only in India but across countries. 25+ Years of Experience 40% of new clients through Satisfied clients 175+ strong team including experienced Ayurveda Doctors & qualified Nutritionists working from 8:30 am to 7:30 pm (IST), 7 days a week 200,000+ client calls handled every month Clients spread across every continent of the World including US, UK, Canada, Australia, New Zealand, UAE, South Africa, Kenya, Singapore, Germany, Philippines, etc. Job Description: We are seeking a skilled and experienced Chartered Accountant (CA) to join our team. The ideal candidate will have a solid understanding of accounting principles, tax regulations, and financial management practices. As a CA, you will play a crucial role in ensuring the accuracy and integrity of our financial records, as well as providing strategic guidance to our clients. Roles & Responsibilities: Prepare and examine financial statements and ensure compliance with accounting standards and regulations. Analyze financial data and provide insights to improve business performance. Prepare tax returns and ensure compliance with tax laws and regulations. Conduct audits to verify the accuracy of financial records and identify areas for improvement. Provide strategic financial advice to clients and assist them in making informed business decisions. Collaborate with internal teams to streamline financial processes and optimize efficiency. Stay updated on changes in tax laws, accounting regulations, and industry trends. Coordinate with the Statutory Auditor to ensure the audit is completed on time and a clean audit report is issued by the Auditors. Preparation of the Monthly MIS (Error Free) and share it with all the stakeholders. Ensure the Correct Inventory Accounting and its valuation. (Timely Inventory Verification) Ensure the correct Fixed Assets Accounting & timely verification. Cash Flow Management Preparation of Annual Budget/AOP. Setting the Sales Team Targets & Incentives Requirements: Bachelors degree in accounting, Finance, or related field. Chartered Accountant (CA) certification is required. Minimum of 2 years of experience in accounting or financial management roles. Strong knowledge of accounting principles, tax regulations, and financial reporting standards. Proficiency in accounting software and Microsoft Excel. Excellent analytical skills and attention to detail. Strong communication and interpersonal skills. Ability to work independently and as part of a team. Demonstrated ability to prioritize tasks and meet deadlines. Shift Timing: 10:00 AM - 6:00 PM Job Location: D - 158 B, First Floor, Okhla Industrial Area Phase - 1, New Delhi – 110020 Interested Candidate can contact on 9355138389 or share their CV on hr@nutriwel.co Thanks, and Regards Human Resources Department T : +91-11-41343500 W : www.onehealthplatform.com Role: Finance & Accounting - Other Industry Type: Fitness & Wellness Department: Finance & Accounting Employment Type: Full Time, Permanent Role Category: Finance & Accounting - Other Education PG: CA in CA Key Skills Skills highlighted with ‘‘ are preferred keyskills Finance AccountingTaxation

Job description Roles and Responsibilities - Manage sales performance in assigned territory (Delhi NCR/ Hyderabad ) to achieve targets - Develop and execute strategies for new product launches, including market research, competitor analysis, and customer engagement - Build strong relationships with key decision-makers at target accounts to drive business growth - Collaborate with cross-functional teams to resolve issues and improve overall sales effectiveness - Analyze market trends, competitor activity, and customer needs to inform sales strategy - Utilize CRM software to manage sales pipeline, track customer interactions, and analyze sales performance - Identify and pursue new business opportunities, negotiating and closing deals to meet sales targets Desired Candidate Profile 8-10 years of experience in B2B sales, preferably in the OEM and Construction industries MBA /PGDM in any specialisation Technical/Mechanical background Excellent customer handling skills, with experience working with end-users, architects, consultants, and system integrators Effective communication and presentation skills Ability to manage new accounts and retain existing ones Delhi NCR / Hyderabad based, with willingness to travel for customer meetings within/outside NCR Delhi / Hyderabad Role: Area Sales Manager (B2B) Industry Type: Engineering & Construction Department: Sales & Business Development Employment Type: Full Time, Permanent Role Category: Enterprise & B2B Sales Education PG: PG Diploma in Any Specialization, Any Postgraduate, MBA/PGDM in Any Specialization Key Skills Skills highlighted with ‘‘ are preferred keyskills Communication SkillsSalesArea Sales ManagementBusiness DevelopmentManufacturing Sales Field Sales ManagementLead GenerationArea SalesSales Management

Job description Goal Key Result Area Actions / Deployment Business Growth & Sales Manage the Services Portfolio to create value for the Business Develop the Business with respect to Booked Number of Sites & Value from leads and improve Customer Referral Contribution Create and drive awareness of the various services on ground by BTL activations to drive business. Analyse Average Site Value , Average Paintable Area, Interior / Exterior Site Ratio to create action plans for improvement Liaison with the ASM for sales level initiatives. Ensure local lead generation - 35% Service Delivery Create exceptional Consumer Experience - end to end painting service Painter experience Site Evaluation Audit of prepainting & WIP sites - 30% of booked sites. Regular Site Audit reporting shall be shared with action plan thereon for team to take it forward and report shared by 5th every month. Track, monitor and enhance the NPS Scores for the geography by creating awareness across all stakeholders. Ensure SOPs & policies are adhered by the team across the unit & sites Own the end-to-end responsibility of driving the painting services portfolio in the unit. WIP sites audits - 20 no per month per CSO for single unit Complaint Management Manage the Complaints team to ensure customer complaints are investigated and addressed timely. Assist HO & helpline to collate the observations regularly Daily tracking of all complaints and ensure resolution within defined SLAs Visit the complaint site - Monthly consolidated analysis of Complaints, Action taken report and reporting to ASM Asset Management Tools, Implements & Paint Material Management Maintain an inventory of all assets - Tools, Implements , Painting Material Cleaning Kit /Plastic rolls : Ensure the Cleaning Solution, Plastic films, are used on all sites Safety Gears: Ensure that safety gears purchased by unit are used on all exterior sites and be part of audit & decide re-order level. Sanders, Rollers & VC: Ensure all Equipments are regularly in workable condition, monthly reporting of condition Mosituremeter, Distance meters: Checking regularly usage as per norms and reporting for deviations To ensure Paint Material delivery as per norms at Customer Sites Training Development of Painters & TEAM Training monitoring for painters/team etc - monthly Database updating and to update Modules wherever relevant, evolve the Training Tracker making it more updated and incorporating audit findings to review training status by 5th every month Imeplement newer modules whenever shared by Training team Liaision with Service Provider Painter Cells & Dealer Management Recruitment & enrollment of the Painter Cells as per demand Induction training and evaluation of the Painter Cells Performance Review on monthly/ quarterly basis of each Painter Cells Team Management Recruitment, Training & Reporting Recruitment of Team & alignment with the Services roadmap to ensure adherence to business plans Manage and grow the talent within the team by driving people management initiatives along with performance review on monthly/quarterly basis All training agenda needs to be administered to the unit in time and the effectiveness/ implementation, tracked and reported Qualifications: Graduate Minimum Experience Level: 3-6 Years Report to: Senior Manager Role: Billing Executive Industry Type: Engineering & Construction Department: Finance & Accounting Employment Type: Full Time, Permanent Role Category: Payroll & Transactions Education UG: Any Graduate PG: Any Postgraduate Key Skills Material managementTeam managementDealer managementinduction trainingAsset managementCustomer complaintsBusiness developmentComplaint managementRecruitmentWIP

Job description Role: ServiceNow Architect Experience Range: 13+ Years Location: Pune Must Have: Minimum 5 mandate details from following 8-10+ years of experience as a Solution consultant/architect in ServiceNow working with Enterprise and Strategic Customers Advanced analytical and problem-solving experience, ability to multi-task and effectively manage priorities. Ability to Develop a comprehensive thought leadership strategy with ServiceNow at the core and aligned with Business objectives and Industry trends Lead discovery workshops to determine customers' challenges and give product demonstrations to align our solution with customer needs. Conduct research to identify topics that resonate with the Customers and thereby develop opportunities Guide customers into deeper adoption of Professional and Enterprise Solutions, helping to reduce backlog and accelerating time to value Answer product feature and technical questions from customers, channel partners and ServiceNow colleagues Good to Have: Minimum 3 mandate details from following ServiceNow in-depth product knowledge is required Excellent communication skills, both written and verbal, ability to work effectively in virtual teams across multiple locations Create detailed technical designs that align with the client's short- and long-term needs and leverage the capabilities of the ServiceNow platform and integrations with third-party technologies effectively. Bring thought-leadership within the practice which can create certainty in the solution when there is client ambiguity, and lead the client to informed architectural sound solutions. Serve as the expert advisor to clients, partners, and project teams, leading solutioning sessions, shared understanding, and building a bridge between disparate organizations through your technical expertise and leadership Essential: Bring thought-leadership within the practice which can create certainty in the solution when there is client ambiguity, and lead the client to informed architectural sound solutions. Serve as the expert advisor to clients, partners, and project teams, leading solutioning sessions, shared understanding, and building a bridge between disparate organizations through your technical expertise and leadership Role: Associate / Consultant Industry Type: IT Services & Consulting Department: Consulting Employment Type: Full Time, Permanent Role Category: Management Consulting Education UG: Any Graduate Key Skills Skills highlighted with ‘‘ are preferred keyskills ServiceNow ArchitectServicenowITSMDiscoverySolution Design Generative AIRFIPresalesNexthinkCSMRFPSolution Design Document Sdd

Job description WSP is looking for a passionate and dynamic team leader for our Nature Services discipline in GCC India. The person would lead a diverse team of professionals and would have following responsibilities: Key point of contact for UK-based business, including direct liaison with Nature Services & Arboriculture business s directors Commercial management and reporting, workload forecasting and planning of resources for the team Supervising and directing local delivery to support projects and assisting in the professional and technical development of Nature Services colleagues Providing operational and technical leadership in the coordination and successful delivery of our work delivered by ecology iCRC colleauges Ensuring client satisfaction and providing support in the production of outputs, as required Responsibilities Project management, technical leadership and timely delivery of technical outputs from inception to completion with a range of internal UK colleagues including: Act as the technical face of the India-based Ecology team Local health and safety, welfare, risk, information security, and assessment / compliance Project, programme and financial management Represents the interest of team which he/she leads Record of leadership of projects and teams, providing consultancy services at a high level to client. Have proven successful project management record of larger, multiple and/or more complex projects and tasks Possess excellent commercial skills and accountability and drives commercial excellence within their projects and teams Have proven track record of technical oversight and guidance of people, teams, proposals, and projects Proven track record in producing clear and well written bid documents/ reports and communicates professionally and concisely to clients and co-workers Ensures and maintains a high-quality standard of work from all team and project members through robust review and constructive and developmental feedback Understands the challenges and works collaboratively to find, and implement solutions Excellent written and verbal communication skills Promote WSP Vision and Values Actively promote the UK GCC Charter within the team and that the staff deliver on the Charter promises Interfacing with multi-disciplinary project teams Provide highly visible, inspirational leadership and direction for the iCRC Ecology team and ensuring that it is aligned with the wider UK business Identify opportunities to upskill existing technical resources or recruit new capabilities to deliver additional services or enhance existing ones Seek regular feedback on team performances, ensure criticisms are positively converted into opportunities for improvement, lessons learned exercises with appropriate changes implemented Develop / maintain excellent client relationships ensuring repeat business and client satisfaction, internally and externally Contribution to bids and marketing material Contribute to the design of operational processes, systems, quality measurement processes and achievement of performance KPIs Client / External focus Maintain strong colleague relationships and contribute to the teams performance of client satisfaction Contribute to knowledge sharing in internal and external forums Remain up to date with market and competitor knowledge Business Focus Proactively influences Health and Safety (Safety by Design) Deliver successful commercial performance by clearly understanding and monitoring the area of work and ensure agreed targets are met Be responsible for the quality of technical outputs to WSP standards including any specific UK client standards Identify appropriately qualified staff to deliver projects with regard to the constraints of project budgets Champion and mentor others in use of agreed systems and processes Explore ways to add value and improve personal and team performance Manage opportunities, risks and project changes / variations so that these deliver advantage to the business Ensure budget utilizations is me

Job description JLL empowers you to shape a brighter way . Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you ve got deep experience in commercial real estate, skilled trades or technology, or you re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Job Title: Facility Executive - Soft Services About JLL: JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world-class services, advisory, and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers, and find a place where they belong. Whether youve got deep experience in commercial real estate, skilled trades or technology, or youre looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Role Overview: As a Facility Executive - Soft Services at JLL, you will be responsible for overseeing and managing the day-to-day soft services operations, ensuring smooth functioning of the facility, and maintaining high standards of service delivery for our clients. Key Responsibilities: Administrative Management: Oversee day-to-day administration, including generating reports and managing stock trackers Assist the Facility Manager (FM) and Assistant Facility Manager (AFM) in managing administrative functions, security issues, and facility services Develop and implement procedures to ensure simplification, accuracy, and reliability of FM work methods Supply Chain and Inventory Management: Ensure adequate supply of consumables/materials for proper service operation Enter into supply and service contracts as approved by the client Maintain appropriate stock levels and escalate issues to ensure availability Front Desk and Event Management: Oversee front desk activities and serve as the primary point of contact for reception area concerns Coordinate client event itineraries and F&B arrangements Foster teamwork and efficiency in caf operations during busy periods Financial Management: Maintain appropriate levels of petty cash to support FM operations Process vendor invoices in alignment with Amazon finance processes Conduct statutory compliance checks on all vendor invoices Quality Control and Performance Management: Routinely inspect all services to ensure performance measures are maintained Set targets to achieve maximum team performance Develop policies and procedures for reception-related functions Facility Oversight: Conduct daily walk-arounds of the facility Provide after-hours facility assistance as needed Operational Risk Management: Update and implement Emergency Response plans, including conducting drills Manage operational audits and compliance Escalate incidents and problems as necessary Performance Objectives: Meet or exceed best practices in service provision through contracts Establish and adhere to policies, procedures, and compliance deadlines as advised by the Operations Manager Effectively manage the team to ensure high-quality service delivery Qualifications and Skills: Bachelors degree in Facility Management, Business Administration, or related field Proven experience in facilities management, with a focus on soft services Strong leadership and team management skills Excellent communication and interpersonal abilities Proficiency in MS Office and facilities management software Analytical and problem-solving skills Knowledge of health and safety regulations and best practices in facility management Ability to work flexibly, including after-hours when required At JLL, we offer competitive compensation, comprehensive benefits, and opportunities for professional growth within a dynamic organi